I have never had an issue with this oil change place until today. I'm not entirely sure I'll be…read moreback either.. after going through their normal routine, I noticed that the oil change was taking longer than usual and all 3 had try using the same type of machine on my car (which was told after the 3rd one that the machine didn't work), and this was after them telling me they were out of the oil I use and out of the air filter I needed for my car. I then sat there for another 15 minutes and was told that my oil plug was being "difficult".. Another 15 minutes go by and they tell me they can't get it off and can't do the oil change because the two working on it "aren't the most mechanically inclined".. so after 50 minutes of wasting my time I'm told that the people working on my car aren't fit for the job... yikes..

I had great service in under 30 minutes. I had three gentlemen working together well to provide an…read moreemission test and an oil change. I highly recommend going here. I will be back.

They stopped using cameras so the customers could watch what they were doing in the pit. When I…read morepreviously had my oil changed here, they would show me the dipstick with clear new oil. Today the oil was dirtier than it should've been after a change. They tell you you can come in the office and look what they did in the pit, but their video is so muddy, you really can't see anything. They try to tell you that your oil would've been cleaner if you had your fuel lines and jets cleaned. Not sure how that equates? Won't be back. The only plus is the free car wash You receive after they change the oil.

Car was nice and clean. Very nice guy working there. So friendly. Or maybe I'm just in Wisconsin…read moreand used to Illinois people who are usually pricks

I was in jiffy lube on Thursday July 30 2025 talking to Jerry the mechanic about a traction control…read moregauge on my dashboard We were outside of the bay areas when all of a sudden this employee Tony yells from inside the bay area we don't do that. Jerry told him he had it. He was explaining this to me. He had just done a brake job for me a coupLe of weeks before. I thought Tony was quite rude interrupting us when he didn't hear the whole conversation. Jerry has done a lot of work for me recently and I appreciate his honesty. I thought Tony was very unprofessional. If I was a first time customer I would have left and gone elsewhere. I'm a single 70 year old woman and I felt disrespected by Tony but Jerry handled it respectfully.

So helpful and fixed our issue fast! Waiting room is comfortable with a bathroom, WiFi and vending…read moremachine. Everyone at this location was professional and nice!

My daughter is away at school and needed a caliper replaced. James was so easy to work with and…read morekind. He made everything really seamless to get her back on the road. I would highly recommend.

The reason I am writing this review is because I went to the Midas in Racine Wisconsin for their…read more$29.99 oil change special and everything went fine but the reason for only leaving three stars is that a month ago I had them install four brand new tires and during the inspection they did not find any issues but after my oil change just yesterday they now apparently found $3,000 worth of work that's my car requires and when I asked why none of this was mentioned during the inspection from my last visit only a month ago I was informed that sometimes they do not do a very thorough job during the inspection which I found very unsettling and I was also informed that Scott no longer works there which is who I dealt with last time so I was unable to ask him why no problems were mentioned before? The employees are friendly they did their job as expected I just expect a certain level of reliability with every visit and for my car to be thoroughly inspected every time and another thing I would like mention is that when they installed my new tires they entered the wrong car information so I would also appreciate it if they would be more accurate and thorough to make sure they get the right car information before putting brand new tires on.

Brought my car in for flashing engine light, they check it out sooner than they said. Problem was…read morequickly solved. Very courteous service professionally handled. Nice people to deal with. Would Highly Recommend A+++++

Received a call today from Brett the owner about my recent experience. Shows me that Richlonn's…read moredoes care about what happens at their store. I appreciate that. He asked if I would take my car in so they could show me what they found. I did and saw what they had determined needed repair. Glad I did. Trustworthy place!!

Air Quality Auto Emission Testing Location The gentleman…read morewas very nice and professional.

Do not go here for an oil change! Went here a few months ago for an oil change,. When I got home…read moreand checked my oil it was dirty and a quart low. Went back and showed them. They apologized admitted the mistake and gave me a proper oil change. They then gave me free oil change for my next due date. I went in today April 5, 2021 and had the free oil change. After checking the oil, I found once again that the oil was dirty and a quart low. Called the parent company and lodged a complaint. If you go here for an oil change against my advice, check your oil soon after the change that they say took place. Not trustworthy at all. My one star rating was way too high. Photo of dipstick after their phony oil change.

My son took his KIA Soul in for major servicing and received excellent service and an excellent…read moreprice. I do not know of any other automobile repair shops in the Milwaukee or Racine area that are as HONEST as Don & Dale's. I live in Milwaukee, about 20 miles away, but if ever I need any automobile repairs, I will take it to Don & Dale's, even if I have to get the car towed in. THANK YOU Don & Dale !!!!! Ron Kurszewski

Jake the mechanic is the BEST! I highly recommend his services and shop! Services and work are five…read morestar compared to any other auto place I've ever been to. Very grateful and satisfied!!

I came unannounced with a nail in my tire that needed patching. People on the shop were very…read morefriendly. I was told the work could begin at 5 o'clock. It was done at 4;30. Friendly service at a very fair price. They saved my evening plans. I will go back.

Lured by the sign on the building touting "Firestone Complete Auto Care" upon entering the building…read moreI was met by an endomorphic lass who was tending the front desk. I related to the woman that it had been roughly 50,000 miles since I last had my transmission fluid and coolant flushed and replaced and that I would like a quote for this service. Instead of being asked the usual questions regarding my vehicle, my inquiry was rebuffed with a terse "we don't do that because we don't wanna break your motor". Stunned, I replied that perhaps I misunderstood exactly what the meaning of the phrase "complete auto care" meant. Her response was equally as curious (again, I'm not making this up) "unless we've worked on your motor before we can't work on it now". In the interest of time, I skipped the opportunity to point out the logical inconsistency of her last statement and thanked her for not wanting to "break my motor". Szeech...

I needed an alignment. I didn't want to drive to Racine while the tires would be wearing unevenly…read more So I opt to use Great American Tire, located much closer to my home. Minimal miles on the tires before balancing. Nothing against Auto Excellence, they seem to be attentive to customer's needs.

Love this shop! I bought a car from someone who works there and its done me so well! Had a slight…read moretransmission fluid leak & he took care of it right away on his off day. I trust them and this is the only place I'm going to get work done in the future