Cancel

Open app

Search

Firestone Complete Auto Care

1.8 (56 reviews)
Open • 7:00 am - 7:00 pm

Services - Firestone Complete Auto Care

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

17 More Services

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Firestone Complete Auto Care Photos

Recommended Reviews - Firestone Complete Auto Care

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Firestone handy work 2908 Broadway Pearland
 Hammer and Chisel to install lugnuts or Ball-peen hammer??

HAD to give 1 STAR to post- but we are beyond negative stars. I also did NOT put checks for Quality or Value either. DAY 3 of ordeal with Firestone Pearland 2908 Broadway. What a manager you have at this store. Jesse Zeigler. When I called this morning he said oh yeah when I spoke to you yesterday I told you to come by about lug nuts. I said NOPE you said you would call me after I sent picture of damage. I am still waiting on that call soo I was hot head arriving today after being broke down this morning. Once he gave me his attention I showed him my lug nuts then video of battery connection he tells me here is what we will do. I said you will never work on my truck again and this great manager proceeds to say "I didn't work on your truck they did" way to have employees back. Your store your company any employee doing anything affects the team. Your the supposed manager so it should be team not I when there comes to a problem under your POOR leadership. Then another customer walks by and he tells them I will be right with you and customer says take care of her and this poor excuse of manager gets a shit eating grin on his face. I told him YEP this is real funny. My bill was $312.00 for the piss poor service I received he refunded me $130.00 making no difference of 5 hrs of waiting for this piss poor service then trip back last night, then broke down for 2 hrs this morning trip back to this piss poor establishment. Told him I wanted FULL refund he then proceeds to say oh so you don't want tires or battery. Can you believe this????? Way to go Firestone. My time and problems you (oh I guess it's not you it THEM) created is not worth $312 write off after ALL the business I have giving to this EXACT location. I know you write off more than $312 with manager like this in charge! Now I have to take truck somewhere to see if there is damage to tires because of LUG NUT damage. TO think all this would have taken was COMMUNICATION to customer that there was a problem PLUS a little GIVE A SHIT to actual put the screw back on battery cable so it stayed where it was supposed to stay. So if you need to waste your time and need a headaches and problems this is the place to go!!!

Quite possibly the worst AutoZone I've ever been to in my life. Dropped my car off the night before because I needed a new ignition coil. The front desk man, Freddie, informed me that they typically like to perform a diagnostic check themselves before repairs. Even though I already had one done. Freddie proceeded to let me know that he would give me the diagnostic check free and just charge me the for the ignition coil replacement. The next morning at 11am I still had not heard back from them. So I had to call them MYSELF and ask what the update was. They still had not performed the diagnostic check. So I had to wait on hold and they finally let me know that I was right and only needed one ignition coil. And they recommended that I get a fuel system cleaning. I denied the fuel system cleaning. 3pm rolls around and I had to call them again to receive an update only to learn they still hadn't started on my car. 5:50pm rolls around and I have to call THEM again and they finally let me know my car was ready. Almost a full 24 hours for something that typically takes 40 minutes. I get there to pick my car up and Freddie, the one I spoke with originally, still charges me for the diagnostic he told me he'd give me for free. And I get into my car and my check engine light + EPC light is still one, plus my car is still shaking. When I confronted them about it, they tried to claim that it's because I declined new spark plugs. Which is false. They never even mentioned spark plugs. As you can see in the picture, the only thing recommended was the fuel system cleaning. Why not mention something that is PIVOTAL to my car being repaired? So now I waited 24 hours for my car to still be messed up AND I have to call out of work tomorrow to wait on them to spend another 3 years doing a 40 minute task. DO NOT come to this location

Company truck parked in handicap space. There were plenty of other spaces available.

See all

4 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

29 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Lee S.

Lee S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

As someone who went in knowing nothing about cars, the Firestone employees were super friendly and helpful! Great service, thank you!

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 1

2 years ago

Fuken bad service! They made me wait 3 hours for 2 tires plugged. That is ridiculous! Never come back here again in my life!

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Lee S.

Lee S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of T L.
0
2
0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Lee S.

Lee S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Robert C.
24
47
29

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

10 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of KEE K.
14
63
110

11 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 3
Thanks 0
Love this 1
Oh no 0

17 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

5 years ago

Employees weren't knowledgeable on anything. Please save your money and time before you go here. I highly don't recommend coming here!

Business owner information

Photo of Lee S.

Lee S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Joshua H.
179
113
20

17 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

16 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

14 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

10 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 1
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 1
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 1
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Jay W.
14
35
15

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of A D.
48
43
8

10 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 1
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Will not go back. They charged me $65 to replace a lugnut on a 1972 Cutlass. I got a package of 4 for $11.

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 2

Ask the Community - Firestone Complete Auto Care

Brown's Automotive Tire & Wheel - 3906 Broadway

Brown's Automotive Tire & Wheel

(18 reviews)

Recommended to us by a friend for maintenance at 110K mile for our 2015 Toyota Highlander. Prices…read moreseem reasonable n it had good previous reviews. May have found our local auto maintenance shop. Jimmy the owner easy to work with too.

5 days after picking up my vehicle from AutoNation Toyota dealership, my vehicle started declining…read more A family member recommended Brown's Automotive for service needs. I called first to see if I needed to pay for the parts myself and the owner specified that he will all parts. I asked what his availability is. He told me the soonest I can bring it in, the soonest he can work on it! I visited on my lunch break and dropped my vehicle with him. I told him that the car needed alignment, new brakes, and I think the starter is going out (I wasn't sure, but it sounded like it didn't want to start). He told me the latest he'll have it ready by is on Wednesday. On Tuesday, he called me and confirmed all issues including the starter. He gave me a reasonable quote (not over $8k) and told me my car was ready to be picked up. I paid him in cash and left. It was like night and day improvement. My vehicle drove very well compared to last week when I picked it up from AutoNation. It drives smoother, the starter doesn't trip as much, it doesn't rock like a boat, and it feels great riding around in my car. I recommend Brown's. Local, honest, and transparent mechanic! I'll be using Brown's from now on.

Firestone Complete Auto Care - tires - Updated May 2026

Loading...
Loading...
Loading...