I originally left a negative review after having front lower control arms installed on my 2022 GMC…read moreSierra. Shortly after the repair, the truck developed a clunk that wasn't present before. The dealership later found a disconnected sway bar link and a backwards-installed camber bolt that required correction. After discussing the situation with the owner, he reviewed the concerns and refunded the full labor charge. While I'm disappointed the installation issues occurred, I appreciate that the owner contacted me directly and worked with me to reach a fair resolution. Because of how the issue was handled after the fact, I've updated my review to reflect both the original experience and the effort made to make things right.

Listen to others and run I stopped in there checked them out…read more There was a person in there picking up his car and I heard him ask them if his car was fixed this was the 3rd time it had been in there for the same thing When I went in there to get my truck for the 2nd time There was a guy there asking about his truck and they said they were doing a estimate on it at that time and the guy ask why they were just getting to it he was not happy as his vehicle had already been in there 3 weeks and they were just getting to work on it I should have went somewhere else when I heard the 1st guy will not be going back

Taking the time to go get your car inspected while working a mon-fri job is just another hassle no…read moreone wants to deal with. I called ahead of time just to make sure they had availability before I show up and they tell me it'll be light years till they can get to my car. I was surprised to hear the other voice on the line say "yeah we can get you done, just bring your car on over". With that news I happily jumped out of bed to get ready. I show up, there is no where to park and there is a lot of cars in the parking lot...I get discouraged again. So, I prepare myself. Low and behold! My car was done in 30 min ( probably less than that) and I started getting so excited! Thank you for making it to painless and swift! They definitely will have me as a repeat customer and it only cost $25.50. if you need a state inspection done...look no further...come here!

Great service. Their service guys do great quality work. I've had a number of items they've fixed…read morefor me on my 2004 Sienna. 1) They've replace an air conditioner fan actuator for me that was making a terrible noise. 2) Diagnosed and replace a failed headlight ballast. 3) Replaced my worn out/deteriorated emergency brake pads and replaced my emergency brake cables 4) Fixed an antennae connection to a rear window that I had to have replaced while living in Indiana but the window shop didn't properly hook back up my antenna. Planning to use them for my next alignment because they just got a new fancy alignment machine I've learned. Really helpful auto repair shop that I discovered through my neighbor. I highly recommend them!

The owners are amazing! Great work! I'm not sure why they have bad reviews at all. We are glad to…read morehave a great place in the neighborhood for auto repair and body work!

Reliable, trustworthy, reasonable prices. It's nice to have this auto shop in the neighborhood.read more

Don't waste your time going to this place. Called and made an appointment to be there at 9am for…read morethem to check my car out. They told me they could check it while I wait. Got there and was then told they don't remember speaking to me even though I had it right it my call records that I spoke to them. Then proceeded to tell me I'd need to leave the car for 3 hours to be checked. Took time off work to go get this done and now have wasted a day. HIGHLY DONT RECOMMEND this place!

Discount Tire sent me to Pro Tech because they noticed that the caliper on my front left tire was…read moreloose and I was about to leave town. These guys were so nice. A bolt was missing, which should never have happened. The calipers were recently replaced. They picked up a bolt from O'Reilly's and replaced it for free! They're awesome! I'm going to Pro Tech the next time I need service and telling all my friends! No one does that these days!

Horrible service! My Jeep was running poorly so I dropped it by this shop a few hours later they…read morequoted me $2000 to replace some sensors I refused their services. I took it to a shop down the road that actually took the time to diagnose the problem it turns out my Jeep had a massive oil leak that they found easily. This is the second time I have taken it to Brock's and had to take it to another shop to actually repair a vehicle BUT NEVER

We have been taking our cars here for years. Great team! In 40+ years, I'd have to rate them at the…read moretop of car repair shops I've ever dealt with.

Automobiles have, of course, become increasingly complex. Often times I have been unsure of what…read moreexactly was wrong with my vehicles and how to fix them. I need people I can trust. I have been taking our family's cars to Friendswood Auto for nearly two decades. I believe that they accurately diagnose vehicles and correctly apply the repairs you approve. Additionally, they provide warranties and honor them. Lastly, they have helped me when I have been in a spot, going out of their way to assist with temporary fixes, much less expensive parts not from the dealer, rides, and alternative payment options. I have come to trust Friendswood Auto and appreciate the great staff! Thanks Friendswood Auto!

The folks over at Friendswood Auto Center are Aways friendly and polite when I take my vehicles in…read morefor service or inspections. I will continue to use them in the future. It's nice they also offer shuttle service as well.

I appreciate this team, they squeezed me in on short term notice with the groupon. I needed to get…read morea last min oil change right before I went out of town. They helped me & even reminded me my windshield wiper was faulty. Of course, I didn't get it replaced there because the set they had for my car was too expensive but if you need the basic ones they you're in luck! They're same price/ cheap as wally world. It took them no time to do my oil change & was out of there within 15-20 mins.

Great staff with great services at a great price. I come here exclusively for my vehicle…read moremaintenance work.

They suck. Brought in car to have AC work done. (evaporator coil inside the car) They didnt…read morereconnect the radio correctly or the trunk release so had to take it back. THEN two weeks later I went to change the air filter and saw they never put the engine cover back on the engine! So called and they said they never went under the hood. How do you put freon in then? So I said look. Guess what they found it. How can you miss putting a piece that big back on a car? AND you have this huge engine cover in your shop for two weeks that says NISSAN on it and you dont try and see who it belongs to? Never going there again!!!! In my opinion they suck and didnt even care they screwed up! Not even an apology!!!!!

If you ever want to pay 2-3x as much and not have a vehicle a was week, then this is your place. We…read morehave been using them for years, but JOE has some serious issues with customer service. They claim they have a warranty on their work, but JOE will most definitely was going not honor it. After my vehicle was having issues shortly after having my car worked on here, problems started. Not only that, but one issue led to more issues, which of course means $$$. They literally did not put the screws back in on the gasket. Once I discovered this bc of more things going wrong, I decided to call JOE. JOE has an attitude, esp towards women. He denied anything and told me it was not only impossible, but that they never worked on my gasket. He wanted to charge me $150 to have it towed to his shop, and I'm sure would deny the series of events that happened due their lazy and shotty work and charge me more. JOE played games with me in the phone and was horrible, he totally tried to gaslight me, but yet when I called he didn't even ask who I was or about my vehicle, he didn't bother to ask. When I got off the phone with JOE I looked up my receipt, and sue as sh*t they absolutely worked on my GASKET. JOE is a liar and loves to play games. So yeah. I would not recommend and JOE himself is rude and a gaslighter.