I stopped in to get an alignment and was physically shown what my vehicle needs. Which I completely…read moreagreed it needed (front lower and upper control arms). I really appreciated being upfront and honest. Wasn't trying to do work that it didn't need. THEN, I was looking at getting an Uber home, and he told me no, he'll have his son drive me home (I live fairly close). I'll definitly return if one of my cars needs something.

Brought my truck in when my usual mechanic was booked up. Double charged me for a part from the…read moredealership. I let it go because I needed my vehicle. Check engine light turned back on the next day. I brought it back and they said I needed another part. I declined, but now the check engine light is off. I not sure if my truck is fixed or not. I'll wait for Benson's next time.

The owner is a very nice man all my neighbors rave how much they love taking their automobiles…read morethere for repairs. He is always busy which is a good sign! I will continue recommending him to family and friends!!!!

I took my car to get the alternator and serpentine belt replaced about 2 weeks ago. When I picked…read moreup my car I noticed it was making a very loud noise and my AC was no longer cooling. I took it back they said they heard no noise and charged me for freon. Days later my car stopped in the middle of the road. I ended up taking it to a different shop and they discovered an entire part missing from my car. I tried calling/texting Velas and received no answers. I drove to the shop and they knew exactly what I was talking about and gave me my part back. Their interaction was weird when I mentioned to them that the entire engine hose was missing. I am not the first review that mentions they are missing parts after getting repairs done at the this shop. There's also multiple people on social media accusing them of allegedly taking parts from their vehicles. Not sure if this is what they were trying to do with my vehicle but it resulted in me paying over $300 to fix the damage my car experienced after this part was missing and the car was being driven without it.

Hello all, I am a 4th time repeat Customer of Protech Auto…read moreMechanic Shop in Kemah Tx & I give them an A1+ Rating/ 10+ Rating! In which I just had them diagnose & fix my cooling system issue with my radiator during the hot Summer of August! Pete, the Owner is very knowledgeable & very trustworthy that is rare in the Auto Mechanic Shop World today that has values in which shows on how he values his Customers! He's a great listener & applies your auto problems discription in your itnitial communication to help get the diagnosis right( the 1st time).. His shop hasn't given me a wrong diagnosed ever! I have learned that other auto Mechanical Shops in the area are in this business for gain & not caring to get a repeat customer back after ripping that customer off the first time... And, have mistreated their customers in order to make a quick buck, not with Pete! His shop is family Owned & his Dad is an old school Mechanic that is great & his mark is shown in Pete's character in which is very rare these days in trusting certain Business. During the Virus Pandemic they are very careful & respecful in handling your vehicle! I can tell you horror stories of bad mechanics that I have dealt with in the area as I have lived in the Clearlake area for 10 years now, in which I have gotten jipped/ ripped off repeatedly! Their prices is very reasonable! Pete keeps his word when he gives you a final price, it not bait & switch with him! I strongly suggest that anyone who has or had a problem with other auto mechanics shops being honest with you then by all means go to Pete at Protech Automotive Mechanic Shop & they will solve your Auto Mechanic needs honesty and quickly & at a very good price based on your auto needs. They will work with you in a very professional & helpful way that's with great communication & ect! A very special thanks to all of the Mechanics at Protech, Job Well Done, Pete/ Maybe I should say, Jobs Well Done! ( Being a repeat customer)... Oh ,by the way they give Veterans Discounts! Thank you so much for honoring us,Thankssssss! #God Bless You,Pete!

Don't waste your time going to this place. Called and made an appointment to be there at 9am for…read morethem to check my car out. They told me they could check it while I wait. Got there and was then told they don't remember speaking to me even though I had it right it my call records that I spoke to them. Then proceeded to tell me I'd need to leave the car for 3 hours to be checked. Took time off work to go get this done and now have wasted a day. HIGHLY DONT RECOMMEND this place!

Taking the time to go get your car inspected while working a mon-fri job is just another hassle no…read moreone wants to deal with. I called ahead of time just to make sure they had availability before I show up and they tell me it'll be light years till they can get to my car. I was surprised to hear the other voice on the line say "yeah we can get you done, just bring your car on over". With that news I happily jumped out of bed to get ready. I show up, there is no where to park and there is a lot of cars in the parking lot...I get discouraged again. So, I prepare myself. Low and behold! My car was done in 30 min ( probably less than that) and I started getting so excited! Thank you for making it to painless and swift! They definitely will have me as a repeat customer and it only cost $25.50. if you need a state inspection done...look no further...come here!

Great service. Their service guys do great quality work. I've had a number of items they've fixed…read morefor me on my 2004 Sienna. 1) They've replace an air conditioner fan actuator for me that was making a terrible noise. 2) Diagnosed and replace a failed headlight ballast. 3) Replaced my worn out/deteriorated emergency brake pads and replaced my emergency brake cables 4) Fixed an antennae connection to a rear window that I had to have replaced while living in Indiana but the window shop didn't properly hook back up my antenna. Planning to use them for my next alignment because they just got a new fancy alignment machine I've learned. Really helpful auto repair shop that I discovered through my neighbor. I highly recommend them!

Come here every year to get my inspections done. Always in and out quickly with no issues! Thanks!read more

Everyone was very nice and shop was very clean they had told me very thing then I was on my way…read morehome. I will go back if I have any More problems very staff member was easy to talk to wonderful service

They are really good at what they do and will Stand behind…read moreevery job that they complete With a very reasonable price. all the staff are very professional, Knowledgeable and courteous. YOU CANT GO WRONG GOING TO Gulf Coast Auto and Truck Repair.

I've spent $4000 getting cars repaired this year. I have a 1976 corvette. Needs ac compressor…read more needs a radiator soon. Needs a wiper motor. Needs a ac fan motor. Probably the easiest car to get to parts. Anyway. Was hoping they could do a couple projects at a time cover 3 months. Turned it down. Now I have to find a new garage for 12 cars. Five adult kids 9 cars. We have 3. Including corvette. We drive 100 miles a year. Want to drive More. Anyway disappointing Casey and team has been amazing but ownership Not very pleasant. More to story I'll leave it here

The owners are amazing! Great work! I'm not sure why they have bad reviews at all. We are glad to…read morehave a great place in the neighborhood for auto repair and body work!

Reliable, trustworthy, reasonable prices. It's nice to have this auto shop in the neighborhood.read more

Always ready to help me at a reasonable price. Gerard never tries to upsell me and in fact makes…read moresure that I don't spend too much money, which I really appreciate. He's very honest and professional

Pretty sure I've reviewed this business before but I went back and the service was better than the…read moreawesome experience I had last time. In and out, no BS, and they did exactly what I needed. They promise a quick and efficient Emissions Test and that's exactly what I got. And the price is amazingly cheap. Definitely will be back. Again.