Horrible service, some workers don't know what they are doing. Took my car to get new tires and they broke my brake fluid pump and blamed it on me. The thing is that I had changed it a week before. read more

I always go to this location to get my air checked and Everick always takes really good care of me. He needs a promotion and a raise. Great customer service. read more

Came in to get my front right tire fixed as a walk in at 10:30 am. Didn't have my tire but had one that was comparable. They swapped it out & only charged small fee cause it was still udlnder warranty. They were done by 11:10 am. My receipt said they finish by 11:30 am. Great service and value. read more

Discount Tire - Inside - Tires Near Me - Pearland, Texas

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My tire pressure sensor in my car went off and after determining it was a slow leak, I decided to drive on over to Discount Tires on the east side of Pearland. I passed up the other location because it's always so chaotic and busy there. This location always seems to be chill and relaxed and the people working here are great. Frank came and looked at my tires and though I had the original factory tires, he said they would fix the problem tire free of charge if repairable. I knew it was about that time for my first set of new tires for this car and decided to look at that option as well. They did not try to say my tires were needing to be replaced, but gave an honest assessment that it would be needing to be done in the somewhat near future. I decided to go for it and was very pleased with the prices here. I also opted for coverage on the tires which covers any blowouts or flats for the lifetime of the tire. Peace of mind is always the way to go. I received a text once we started the process giving an estimated time of completion and what part of the process my vehicle was in at all times. They completed putting four new tires on my vehicle at the exact time promised. When does that ever happen anywhere? Though I hated having this unexpected expense, coming here made it much more bearable. It's like the Chick-fil-A of tire shops up in here. I will be back! read more

Discount Tire - Step by step texts keeping me in the loop about my vehicle. Bonus that it was completed at the exact time promised - Tires Near Me - Pearland, Texas

The service was really fast and the whole team was super respectful. I believe the person who helped me was Juan. I was in a time crunch because of work and he got me a new tire and changed within 45mins. read more

This particular location is my go to whenever I need new tires or a rotation. The staff is always friendly and they are willing to work on your car even if you pull in 5 minutes before closing. In the past I've had issues with lug nuts being cross threaded. It's happened at this location as well as the dealership. When it happened at Discount, they gave me a voucher to get it fixed at a local mechanic which I appreciated. My tire pressure sensor light came on and I knew something was wrong because I had already gotten air in my tires earlier this week. The moment I parked, one of the employees greeted me. He checked the treads on all of the tires and explained that the front tires were pretty worn. He recommended for me to replace two of them due to the treads, but stated they could try to patch it if I didn't want to buy new tires. I appreciate him not pressuring me into purchasing new tires. We discussed a couple of options and he pulled up prices before deciding on a pair of Continental tires. They had already pulled the car into a bay as we were discussing the options so I didn't have to wait long. Within 30 minutes, I received a text message stating my car was ready. It's a bummer when you end up spending more than you anticipated, but the service was quick and I have more peace of mind knowing that the tires are safe for the road. read more

I was very pleased with the whole process of getting a new front tire. From the discount tire online services where I talked to a very knowledgeable associate. I was able to look and purchase my tire and set up an appointment time with no stress. When I got to the location this morning the gentleman behind the desk took care of me. My appointment was at 10 and I was out of there at 10:30. They all were so nice and answered my questions to my satisfaction. I will definitely be going back there to get my other tires taken care of soon. The cost was within my budget so a win there too! read more

I have been coming to this location for many years and have always been taken care of. Everything they do is amazing, always making sure you and your family are safe and ready to go! Joshua is an amazing manager and deserves so much recognition, the whole team there has always given me such an unforgettable experience. Thank you guys! read more

I was slowly losing pressure in one of my tires, so I came by here to take a look. I just did a walk-in appointment, and it seemed like most people did too. I came in on an early afternoon on a Tuesday, and it was still relatively busy. I didn't have to wait too long to have my car tire checked out. I think the total time I was there from when they first took a look at my tire, to when they actually changed it out to a brand new tire, was probably about an hour and a half. I was very pleased with the service here! Roman was the guy who looked at my tire, physically removed it, and rolled it out to show me where the nail was, which was on the side. I appreciated that so much. I also liked how they were not pushy at all with me having to buy tires from them specifically or which type of tires to buy from them. He did a great job explaining to me what tire he recommended, and he was very honest and genuine with me. I went ahead and bought a new tire from them for the convenience. They changed out my old tire for a new one really fast! I will definitely be coming back for any future needs of my car's tires. read more

20 minutes waiting in line. Meanwhile it takes these men a buddy system to figure out tires, place an order, or figure out matching prices. Once I speak up after standing around one brave man decides to help just to mansplain after I tell him I have a nail in my tire as if I didn't know what a nail in a tire would look like. What's worse is it takes 1.5 hours for a repair. He then tries to upscale me on how if I've considered new tires after telling him my vehicle has 60k miles (I just got the tire I went in for). I went in specifically for a nail nothing else. After being treated like a low level citizen just bc I'm a woman I asked if he knew of a hood tire shop since those guys only take 20 minutes max and not the 1.5 hours since it's a "process". He told me no. Basically if you're a woman send your dad, brother, or husband. read more

Great experience all around. Made the purchase and appointment online for 4 new tires. Went in and they were ready and had me out within an hour. Just observing them, they know what they are doing and very professional. They allowed me to look at the brake pads to see if they were good and completed the work and I was out quickly. read more

There is no one better at selling tires than Discount Tires. I've tried other places and always returned. Now, I don't even shop them as their prices have always been at or lower than anyone else. And their service is excellent. You're in and out quick. I'm pretty sure they do this because they're privately owned and the guy who started it is customer focused. read more

Worst service came in after work. It took awhile to be seen by someone and then I had to wait 2 1/2 hours just to get a patch on my tire done. read more

Great service Josh helped me out over the phone very polite and professional. Called another location was complete the opposite rude seem like they were in rush . Great store and staff here gets the job done ! read more

I have been coming to the YMCA Pearland location for years. The staff has always been professional and friendly. It would be nice if they could do better getting the appointments done on time. That's really the whole point of making an appointment. Also, bringing back the soft drinks, water and the magazines in the wait area. I give them a 5 Star read more

I went to the. Discount tires on ymca. Rd. To get my 2013 chevy silverado tires. Balanced. And. Wheels rotated and. Then i was driving home and check tire air pressure. And one tire was very low on air. Back right. Tire and. I told a tall. Black guy with glasses. I need air in my tire. So. Their was. A problem. With. Him putting air in my very low tire pressure tire. Cause machine said air. And. The. Other mexican guy said. Tire is very low on air. So iam i. And he squats. Down to check aire. In. Front right tire and. Puts aire. In. Back right tire. Discount tires crew should carry a tire pressure gauge. I thought they have done a. Bad job. Cause. When i drove my truck home it didnt feel like a smooth ride. It seems like something wasnt. Right read more

Used to think very highly of this place. The past two times I've come here have been a major disappointment - with the exception of one employee, Eric, who noted that there was a screw in my tire when I came in for a tire rotation and balance. However, the employee who handed me my keys (after they were finished with the rotation and balance), was confident that was nothing in the tire. Not knowing too much about cars and blindly trusting someone not to lie simply because they're the professional was enough for me to easily overlook the tires in detail. About a 1 to 1 1/2 weeks later, I noticed I was getting a considerably much lower mpg than I should've been, and decided to double check the tires for the screw. There was a 3-4" screw horizontally embedded in the shoulder, so I made an appointment for the next day. Apparently this location of Discount Tire thought exposed wire and several inches in diameter was okay for driving (never mind the fact that I have a certificate on all four tires). Another Discount Tire looked at it and immediately felt it was a safety hazard and agreed to replace the tire containing the repair that isn't a safety hazard. Thoroughly disappointed. I didn't think I'd spend all day between more than one Discount Tire, but at least I'll feel safe with my tires read more

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Came to get a repair on my front tire the service was so damn good I was amazed outstanding service .I'm coming back. Mr Chandler Moore great salesman read more

Discount Tire - Tires Near Me - Pearland, Texas

The employees tell female customers anything and they try their hardest to get over on you. I came in today (1/5/17) to get new tires since yesterday (1/4/17) one of the employee: Nelson inspected my tires and told me that I needed new ones. I took Nelson's advice. Also, the manager gave me a price list of 4 set of tires would cost. The price given weren't affordable, but rather $300+. So, we (dad and I) researched cheaper tires that we bought online and scheduled an appointment. When I arrived to my appointment on time and specifically asked the employee: Marcus to place my old tires in my trunk and he agreed he would. I patiently wait 30 minutes for my car to get serviced on. Finally, she (Betsy) is done and I pay. Now, Marcus gives me my receipt without the charged price. I leave. 20 minutes passed, I return because when I turn my wheels I hear a screaming noise coming from the car. I take it back up to Discount Tire because I never heard that sound in the past. First, Marcus meets me outside and I tell him about the issue. He agrees to test it out. I wait again. 5 minutes later, Hernandez tells me the reason why it makes that sound. He tells me it's due to the brake rotator and bearing. That these two need repairing. I ask him, why does it make that sound now and not before? He says because I now have new tires and the old tires I couldn't hear it then. I said OK. I leave. When I get home, I checked my trunk to see if they put my old tires in the trunk as I requested. They failed to do so. Also, they charged me the roadside fee without my notice nor if I asked for it because I didn't, so that's why my bill was over the price I wanted. They do things like this because they know they are dealing with female customers and it seems as if they enjoy to take advantage of. My dad called back up to Discount Tire and the employees told him the blunt truth about everything--stuff they didn't bother to tell me. Also, Hernandez lied to me about my brake rotator and bearing as my dad and I realized the actual issue was because of it being new tires. I never heard that screaming noise again. ----------------- Note to female customers: ask as many questions as possible and not allow them to get over on you. Be assertive with them. read more

Discount Tire - Tire was a little worn out - Tires Near Me - Pearland, Texas

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Guys that work there are nice mostly young kids tbh but when I went to go get my tire replaced because I had a nail in it, after waiting over 2 hours came back and noticed my sensor was still on for needing air in my tires, asked the guy if he could fix it he said oh it'll go away eventually, it's probably been less than a month and now my tires back to being flat. Gotta go back now but this sh** is super annoying . Been seeing a lot of reviews about their bad tire pressure gauge or whatever they use just be on look out read more

Definitely a place who don't value there customers. When you walk Ik your just another generic face to them. Setting appointments with them doesn't mean anything. Walked around to get some assistance with my appointment and got told to go to the back of the line by a rude older black man and wait for service. What's the point of making an appointment if I'm just coming in to go wait in line for a service for who knows how long. Just really goofy customer service in my opinion. Ended up leaving because I was mislead about the status of my appointment. This will definitely be a reminder in the future to stick with smaller businesses who appreciate and respect customers time. read more

Stay Away!! They will not listen... New tires...after they told me tires were bad... Guess what...problem only worse.... They attempted to fix...but left the store with 48 psi in one tire, 32 psi in one tire, 30 psi in one tire, 31 psi in the last tire....this was checked at another Discount Tire Store. I am sure the tires are out of balance, Tech had a really bad attitude...needed to find another job, he really did not like the one he has... When I get the time, I will go to NTB or another Discount and get them to check the balance. Even if I have to pay. Maybe then I can get over 70 mph on the highway going to Longview. THIS STORE DOES NOT GIVE A DAMN....Repeat business is not high on their priority list. read more

I bought four tires for my new car after the original ones wore out and usually don't get the warranty on anything but the staff really told me it was a good idea later on down the road I had a situation and when I came back in Alexander T gave me great customer service and told me that my protection plan covered it and got a replacement... discount tire definitely stands up to there promise... it's was a very smooth service that anybody would want .. especially when time is so important and u just want to be doing something else than worrying about ur car .. I really recommend this location and best place to buy your tires and don't for get the warranty lol read more

A light came on my dashboard to tell me I have a low tire. I took the car to discount tire because I have used them over the years and always been happy. They were very busy the day after Thanksgiving and I got in line to have my tire pressure checked. It has a nail in the right rear and going to take it off and check it. Everyone is always very friendly helpful. I love coming here. read more

Picked up two new tires today. Bill took good care of me and got me in and out! Ask for Bill

Appointment or not. Discount is always behind. Fine, and I understand it. Today was the first time I ever did not make an appointment and went in. there was only 5 people in the walk in line ahead of me. I arrived at 4:30 and waited about 5 minutes to talk to someone. No big deal. I purchased 4 TPMS sensors as mine had been out for a while and I drive a lot so it is nice to know. an hour goes by and everyone that was in the store before me is gone. I had 4 people behind me in line that got serviced before I did. I'm not an expert, but usually when you have a nail in your tire. You don't make an appointment to get it fixed right away. Maybe. Who knows. I watched 9 people who got there after. Leave before me and my truck entered the shop at 6:20. I was already frustrated. I was the 3rd to last person to leave after they closed and I had been waiting in line for 2 hrs already and my truck hadn't been touched. it was supposed to be around 30-45 minutes before I was out. I finally got in my truck at 6:45 and left. I want to say I am very disappointed I was put behind other people. Appointment or not. I have always had an appointment and still watched others who would walk in after me, leave before me. Some of the worst service. I will say I will not be returning to this discount tire. I had been coming to that location for around 5 years. Not anymore. Do better with time management and appointments. read more

I came in today for a screw in a tire of my wife's car. I made an appointment but arrived early, they brought the car in very quickly. I thought we had to verify the warranty but got a receipt. Seems they updated the way they do things and are a lot faster now. I was in and out in 30 minutes, was really awesome that I didn't have to wait so long read more

Went into get new tires, waited in line, when we got to counter the 3 employees behind the counter never acknowledged us and all left the counter area. We waited for someone to come back when the employee finally came back he answered the phone and proceeded to help them still never acknowledged us or even said I'll be with you in a min or anything. We left and went to baybrook DC and received excellent service! read more

I just got a new set of tires for my Audi A5 sports back and I just have to say the service was unmatched. I called and spoke to Juan who provided the best customer service I have have experienced in a long time. He was very knowledgeable and helped me choose a great set of tires for my car. When I arrived to install my new tires I was pleasantly surprised that Juan again was the one to greet me and get me checked in! Great customer service ! I just had to express it, it's rare nowadays. read more

Great place for tire services. Ever tried to change a flat or do any maintenance around the wheels and find out your lugs are damaged or really hard to remove? Check your lug nuts aren't stripped because someone might have used an air or battery powered impact wrench. In which can damage your lug nuts and over torque your wheels. Torque your wheels to the proper specs. read more

Always responsive and helpful. Have bought many tires, had many flats fixed and just recently they repaired my tire pressure monitoring system. Good service, good people read more

Had a screw in my tire and a slow leak. They are OEM tires, not from Discount Tire. Second leak fixed in a month. Fixed free. Have bought tires from them for decades. Will continue to buy from them. read more

Brendon was very attentive, understanding, and helpful! He was very patient and knowledgeable.

Carson helped us out, he has great service manner. Place has adequate seating. Wife got new tires, said it will take 45 mins, and it did, in and out. Not much more I can say. They seem like they do a great job. read more

Discount Tire - Tires Near Me - Pearland, Texas

Discount Tire always has the best service. We've visited 4 or 5 throughout the country and they've never been short of amazing. I wish every company was run like Discount Tire. I consider them the Chick Fil A of tire stores. Discount Tire Pearland was so great today for my husband. Thank you!! read more

If I could honestlyrate my experience with this location today it would definitely be a zero(0). Inquired on arrival was an appointment needed or necessary for service and was told no. It wasn't until I had swiped my card that I was made aware that the wait time was 2+ hours. After observing another customer who was irrated of being told the same thing only to be told that the wait time was more like 3+ hours. I then asked to speak with the manager (Robert) expressing I had the same concerns as the previous customer. Robert Was RUDE! And ask if I would like for him to refund my money. I came to Discount tires because I needed tires. Not to be misformed. Somethings need to be communicated in a professional manner which Im not sure noone in this location is capable of during. Never Again! read more

Wonderful and courteous staff. They resolved my issue quickly and efficiently. I came in with two leaking tires. One was repaired and one was replaced. The staff was very kind and fair when discussing options. They were very prompt and helpful when I had questions. Great work team! read more

Courteous staff for whom patched and aired up my tire, free of charge, and in a rather timely fashion considering I had no appointment.

I had an appoint for 10:30 on a Saturday for TMPS and tire rotation/balance. At 11:18 vehicle finally brought to to bay. Workforce seemed unmotivated and unproductive. Very disappointed in service. read more

Follow up to earlier post - On top of a bad experience I received an email a week later telling me that I have possibly been exposed to COVID during my visit. My earlier review did get a robo response that my comments would be forwarded to regional managers to address. I've not heard anything from them. read more