The service is exceptional and personable! I had my oil changed. I absolutely love that they didn't…read moretry to up-sale me when I knew things had been changed like the air filter. The value is worth it and the experience was personable I will never go anywhere else when in the area! 10/10 if you're local go here! The price is reasonable for phenomenal work!

First off i have gone here like 3 times always a personable people etc. But i had oil changed on my…read more2013 truck a few weeks of so it started making a loud clanking noise when first fire up and this would go away after a minute or so of running from all the look up it was pointing at a timing belt tensioner going bad I sparely used it and on a whim i went to change the oil myself since doing other truck also at the time. The filter was caved in and looking to be a inferior filter as well missing the tube goes on the filter in canister which main problem. So when starting up the engine it was starving for oil and this could have cost me a a big repair or even a engine Need ls be addressed for sure the pictures are of said filter

These guys are the definition of incompetent and lazy. For someone who knows slim to nothing about…read morecars, I shouldn't be fixing the mistakes of lose hoses and lazy work when it's blatantly in front of their face (and something they undid during the service). Do not go here.

Very disappointed with my experience getting an oil change here. The employee Reesa was rude,…read moreshort-tempered, and came across as snappy when I asked simple questions. Customer service matters just as much as the work being done, and unfortunately this visit felt unwelcoming and unprofessional. I won't be returning and would not recommend this location based on how customers are treated. I would also add that the items on checklist of things that were done, were in fact not done.

These guy are the best Had a problem with the hood of my…read more cr-v Honda even though they had a lot of work, they still made time to fix the hood on my CRV In no time 100% recommend thanks guys

It's been a while since I used these folks, but especially if you are a woman wanting honesty this…read moreis the shop for you. These guys are always friendly from beginning to end but their honesty is awesome.

Had a tire replaced on my wife's car today and they fit me in with out an appointment. Thanks I…read moreappreciate it!

Worst experience today ,04/03/22 went In for oil change and…read morechange tires at 4:30 was I'm the store went for a update at 6 and they only had done the oil change and told me it be done at 7 and I seen my car thru the glass and it was the only one and everyone was just taking out trash for closing

The guys in there were positive and did a good job changing my oil. Mitchel was really helpful in…read moreexplaining our questions with the vehicle and gave us coupons for future visits. The whole process was smooth, quick, and easy. Valvoline has a lot of coupons so the value is pretty solid.

Love these guys. They always make me laugh and are the friendliest people. I love how easy it is to…read moreget what needs done, done. They never pressure me into buying things I don't need or I can't afford. They are knowledgeable but don't force sales down your throat. They are always happy to do the job and do it well. The prices are fair. I just love this location. Wouldn't go anywhere else.

I had an appointment at 11:00 AM. I dropped my car off to have the inside detailed and they did…read morenot call me back to pick it up. I waited until 30 minutes before they closed and went in to pick it up. I do not think they even started detailing my car until I got there. They did an okay job but I had to wait past closing to get my car back done. I'm pretty disappointed. They literally had my car for 5 and a half hours. I didn't even get carpet shampooed.

We take our car here for oil changes, they do a great job at a reasonable price. I love that I get…read morea free carwash with the oil change, the wash and the staff do a great job!

Overcharged for simple oil change charged $169.00 for an oil change I was told would be $90-$120…read more Their excuse was that they had to use expensive oil they said they had to because of mileage, they didn't tell me about this beforehand. They also said there is a huge oil leak problem that needed to be fixed, which is very strange that there was no leakage before I went in. I believe they did this because I am a woman. DON'T LET THEM DO THIS TO YOU NO MATTER HOW BADLY YOU NEED YOUR OIL CHANGED. I would rate them with a zero but can't

Ken and Angelica were such a pleasure to deal with. True professionals that cared about their work…read moreand the customer's experience. simply put... the were exceptional. Thank you Ken and Angelica!

I had a flat tire that needed a patch so I called them up and asked them if they could repair it…read more They told me to bring it in and that it would just be a complimentary repair. Upon waiting a day I called and asked about it and they told me the work order was never put in so they had to hurry and rush it in. After that the repair was done quickly and I was happy with the quality of work. The guys inside the shop did great. The only issue was after the work was done they charged me 23 dollars for the flat repair. I have no issue paying this for the service provided, but I was under the impression that it was complimentary.

Being I'm from Central Oregon, I am a loyal Les Schwab Tires customer and I was nervous moving to…read morePasco, Wa and building a new relationship with the local store on Road 68. I have to say, I have been treated so well. This last visit, Cayleen at the front desk was super helpful and kind. Then David Macias worked on my tire. It was determined that the tire was not fixable so they provided a new tire because the existing tire was still under warranty. Never knew that was an option.. pleasant surprise.

Simmonson's has been exemplary with customer service, technical expertise, and in general going the…read moreextra mile. We have a variety of vehicles, of which they are quite capable of working on each of them. They are especially talented at servicing European vehicles. HIGHLY Recommended.

When they say you get what you pay for. Well that's Simmonson Auto. I had wiring issues with my 06…read moreJetta and they fixed fast. Their communication is on point I appreciate them updating me as they were doing the work. They didn't beat around the bush, didn't try to upsell me on unnecessary products or work. Honest work from honest people. I will definitely go there again for any issues. Thank you Sam for making it easy and being attentive to me as a customer.

I would like to commend and thank, Domenic Fisher, he is the epitome of a manager and should be…read morerecognized for his professionalism, knowledge, attention to detail, and really listening to my concerns. I was in before my appointment time and out in a very reasonable time. Installation, balancing, tire pressure all was perfect thanks to Domenic and his vigilance. This was my 5th set of tires I have purchased from this store, at this location. I must say this was the smoothest and best experience I have ever had there. Please everyone reading this go in and see Domenic for all your tire needs!

Domenic made it very easy and inviting. Great customer service. Made sure I was safe on the road…read more Got a rotation and 2 new tires. Love this place. They actually value their customers.