Cancel

Open app

Search

Firestone Complete Auto Care

3.8 (75 reviews)
Closed 7:00 am - 7:00 pm

Services - Firestone Complete Auto Care

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

17 More Services

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Firestone Complete Auto Care Tires Photos

More like Firestone Complete Auto Care

Recommended Reviews - Firestone Complete Auto Care

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Took my truck to get alignment had no problem before I took it they aligned it and bolts came loose throwing alignment way out and 4th trip still pulls bad thanks for screwing up my truck ocala Firestone sad

Colleen B.

Who likes getting a flat tire? Who likes waiting for their car to get fixed? Who likes dealing with sleazy car repair guys? If you answered "not me" to any of the above, I encourage you to utilize this Firestone if you have to deal with any of the above. I got a flat tire and after walking in here, realizing they were not sleazy at all and being told I would have 2 new tires and an oil change in about 30 minutes, I really didn't mind waiting. Customer service like whoa! Shaw, the store manager is so flippin' happy. He gets it, not everyone is thrilled to be in there dropping money on a necessity but he makes the experience that much less stressful. He greets everyone as soon as they walk in and shows everyone their options, no guessing games here. The garage is viewable from the waiting area so you can see all the work being done. I had to purchase four new tires but was only in need of two at the time. However, when I am ready to get those other two, I know exactly where I am going. They forgot to put my tire lock back in my car so they called and said I could come pick it up at any time and when I returned a week later, I was greeted immediately... BY NAME! What? Impressive! I also got my windshield wipers changed in about 10 minutes. I highly recommend this awesome spot for their customer service, speed and just overall great attitudes!

See all

Photo of Jon L.
19
59
215

9 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of jennifer d.
108
157
281

9 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Tom M.
9
24
2

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Robert U.
380
11
0

15 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Bryan T.
178
28
7

10 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Great staff...excellent service. I was not sure of what to expect but in the end they exceeded my expectations in service, price and value.

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 2
Oh no 0
Photo of N D.
0
18
0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Great service. They took care of me for a problem that wasn't their fault. Now that's customer service!

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

It was $70 to replace a front light bulb. Too expensive, but they treat their customers (and each other) very well. I recommend this place.

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of J R.
0
69
0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

This is my place!!! I enjoy the entire crew. George & Giovanni always take great care of me. Thank you!

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of G L.
1
15
0

16 years ago

Helpful 1
Thanks 0
Love this 2
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Honest, affordable and informative! They have helped me out of a few binds on short notice. Definitely recommend!

Helpful 0
Thanks 0
Love this 0
Oh no 0

14 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 2 of 2

Ask the Community - Firestone Complete Auto Care

Review Highlights - Firestone Complete Auto Care

I called and spoke with Giovanni, and he was able to get my tires in house in about an hour.

Mentioned in 4 reviews

Read more highlights

Discount Tire

Discount Tire

(142 reviews)

I'm absolutely LIVID. I needed a patch on my tire, the front desk couldn't confirm if it could be…read moredone. He told me because of the age of my spare, if something went wrong with the patch, I had to agree to buying a replacement. I was disappointed but I agreed because I understand the risk. The gentleman at the desk told me it would be ready around 5:30. HE FAILED TO TELL ME THEY WOULDN'T CALL ME WHEN IT WAS READY AND THEY CLOSE AT 6PM! I have to spend the night locked out of my home because they have my car AND my keys. Not only do I not have my car for the night, I have no idea if the work was done. I am in awe the insanity of this situation.

I made an appointment for a tire rotation. I was told multiple times it would definitely be done…read morewithin an hour of my arrival time. My wife and I dropped off the car and went for a walk. We came back after exactly an hour and the car still hadn't been moved. We ended up having to wait another 35 minutes before we got the car back. They told me they would do an alignment check as well which was never done. I had a similar experience with this shop when I purchased the tires 6 months ago. I was happy with the price I got the tires for, but the service was slow. Last time, they took over 90 minutes longer than the promised time. I get it. Sometimes things get busy...but I have given them two chances now and both times I was disappointed. Don't plan on getting anything done quick here. If you are dropping off, then it may be fine. But if you are needing something done and don't have the ability to drop-off, plan for a good chunk of your day to be consumed and don't trust the given timelines. Hopefully they can improve the accuracy of their time estimates or better prioritize their customers to ensure better customer service.

MrGoma Tires - Orlando

MrGoma Tires - Orlando

(6 reviews)

Horizons West / West Orlando

Very reasonable prices and I didn't feel pressured into doing unnecessary thing like in alot of…read moreother shops. Service was promp and they were very courteous

If you value your vehicle, do not take it to this business…read more I bought a deal they had on Groupon for an oil change. I had to call four separate times just to schedule a basic oil change. Each time, I was given a different excuse as to why they could not perform the service. Eventually, I was told to call back on Thursday to schedule for Friday -- which I did exactly as instructed. When I called back, they again asked for my vehicle's make and year. At that point, I was told the promotional deal only applied to vehicles 2015 and newer. This restriction was never mentioned during any of my previous calls, nor is it stated anywhere in the advertised description. To introduce new conditions at the last minute is dishonest and completely unacceptable -- especially for something as routine as an oil change. Despite the red flags, I proceeded with the service. When I returned home, I checked the oil level because by that point I had zero confidence in the quality of their work. The oil level was nearly a full inch above the maximum fill line. Overfilling engine oil is not a minor mistake -- it can cause serious damage to an engine. This level of negligence is alarming. The owner was busy talking on his phone throughout the service, and it is clear he either failed to properly check the oil level afterward or could not be bothered to correct it. Either explanation is unacceptable. Had I not double-checked their work, my engine could have suffered significant damage. That is not just poor service -- it is reckless. I strongly urge others to think carefully before trusting this business with their vehicle.

Firestone Complete Auto Care - tires - Updated May 2026

Loading...
Loading...
Loading...