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    Firestone Complete Auto Care

    3.8 (75 reviews)
    Open 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

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    Recommended Reviews - Firestone Complete Auto Care

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    Took my truck to get alignment had no problem before I took it they aligned it and bolts came loose throwing alignment way out and 4th trip still pulls bad thanks for screwing up my truck ocala Firestone sad

    Colleen B.

    Who likes getting a flat tire? Who likes waiting for their car to get fixed? Who likes dealing with sleazy car repair guys? If you answered "not me" to any of the above, I encourage you to utilize this Firestone if you have to deal with any of the above. I got a flat tire and after walking in here, realizing they were not sleazy at all and being told I would have 2 new tires and an oil change in about 30 minutes, I really didn't mind waiting. Customer service like whoa! Shaw, the store manager is so flippin' happy. He gets it, not everyone is thrilled to be in there dropping money on a necessity but he makes the experience that much less stressful. He greets everyone as soon as they walk in and shows everyone their options, no guessing games here. The garage is viewable from the waiting area so you can see all the work being done. I had to purchase four new tires but was only in need of two at the time. However, when I am ready to get those other two, I know exactly where I am going. They forgot to put my tire lock back in my car so they called and said I could come pick it up at any time and when I returned a week later, I was greeted immediately... BY NAME! What? Impressive! I also got my windshield wipers changed in about 10 minutes. I highly recommend this awesome spot for their customer service, speed and just overall great attitudes!

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    9 months ago

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    3 years ago

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    11 months ago

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    1 year ago

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    2 years ago

    Excellent and fast service! I was able to get all four tires in a short amount of time.

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    3 years ago

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    Lee S.

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    3 years ago

    I have never seen such careless people in my life, they don't even look at you when you enter. If you get a flat tire, don't go this place.

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    2 years ago

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    8 years ago

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    15 years ago

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    3 years ago

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    Lee S.

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    3 years ago

    Terrible Location. Have tried bringing two different cars here and nothing but issues from the female manager with glasses. 0/10 never again

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    8 years ago

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    13 years ago

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    5 years ago

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    9 years ago

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    6 years ago

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    7 years ago

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    Bridgestone S.

    Glad you are happy with the service you received, Miranda!^Kristyn

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    7 years ago

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    9 years ago

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    9 years ago

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    6 years ago

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    5 years ago

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    9 years ago

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    4 years ago

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    7 years ago

    Great fast service to to fix a flat. Matt and Frankie did a great job they were fast professional.

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    8 years ago

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    15 years ago

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    10 years ago

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    8 years ago

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    7 years ago

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    5 years ago

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    12 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    I called and spoke with Giovanni, and he was able to get my tires in house in about an hour.

    Mentioned in 4 reviews

    Read more highlights

    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    (31 reviews)

    $900 MISTAKE to go here - Horribly-trained staff INTENTIONALLY DESTROYED my OIL DRAIN PLUG when…read morethey used THREAD LOCKER on it after substituting a NON-STANDARD PLUG that was very soft steel on the prior visit, then on this most recent visit they ROUNDED OFF the BOLT HEAD on that horrible drain plug they had substituted in. Seriously my counsel just sent them a DEMAND LETTER for DAMAGES. It was bunch of incompetents trying to remove the plug they intentionally substituted and used thread locker on in the prior visit. WHY? I guess it was to keep me from changing my own oil, but I WAS THE ONE who had to FIX THE PROBLEM because they claimed I did it. Ha! LMAO...NOT! I haven't been under my car in about 15 years, and NO SHOP has worked on it since 2016 - only trips to Valvoline (it's a low miles vehicle that gets minimal use). At least I had not been under it UNTIL NOW to discover what DAMAGE they did and to remove the drain plug that THEY COULDN'T REMOVE. Their own plug - they could not remove it. Note that: They tried to keep customers OUT of their own vehicles for maintenance and they ENDED UP KEEPING THEMSELVES OUT. So I have PHOTOS of the BLUE THREAD LOCKER on the drain plug - they used so much it was coming out the very bottom. It was SEIZED and cost me a WHOLE DRAIN PAN REPLACEMENT plus GASKET and HUGE LABOR to fix this. Yes, that was the cost to FIX their intentional damage to my vehicle. I will post photos of how they DESTROYED THE DRAIN PLUG by repeatedly rounding it off then tapping on a series of ever-smaller 12-tooth sockets, which just rounded it MORE. It's so soft (their plug!) and so damaged (their un-trained crew actions) that the bolt head formed a TUNNEL as you can see in the photos. This makes me doubt ever going to an oil change place again. My counsel is sending them the bill with a letter telling them they'll end up in litigation if they don't pay it. IT'S THAT BAD. Some history: I started using oil change places about 15 years ago because I hated the hassle and time of working on cars, despite mostly knowing what I was doing from having been a precision machinist (you name a machine, I did setup and production on it, including CNC-everything) for a large defense contractor for YEARS. So I -could- do labor but I figured "what could they screw up in an oil change?" I found out: EVERYTHING. Now, because these people are SO INCOMPETENT, and so PERNICIOUS in trying to keep me from working on my own car (using thread locker, replacing my drain plug with a smaller bolt size and softer aftermarket plug, rounding off the bolt) now I have no choice in the future because these guys want to thread-lock and over-torque EVERYTHING. NIGHTMARE. THEY WILL RUIN YOUR CAR. STAY AWAY FROM THIS VALVOLINE - Corner of Semoran 436 at Old Cheney Hwy. In fact, I will be avoiding ALL VALVOLINE EVERYTHING - all shops, all VALVOLINE PRODUCTS, EVERYTHING. These people LIE to your FACE and DENY RESPONSIBILITY. They even tried to lie to me about how long since the last oil change (was 24 months, they said 3 years) - like I'm some sort of idiot who can't do math or something. Just HORRIBLE... Will update whether they pay for their mistake or not. Something tells me they will not take responsibility.

    My last visit to this location. I was told it would be a 10-15-minute wait and it was a full hour…read more At some point, you wait so long that leaving seems like a waste as well. Several other customers getting agitated. They had plenty of staff, but there was no urgency. No explanation was given when I was finally served. I've been a "Valvoline-only" customer for over a decade, but I'll be frequenting other locations going forward.

    Jiffy Lube - Lobby/ office

    Jiffy Lube

    (49 reviews)

    Went in for an AC recharge and it turned into needing a new battery, blower, etc. totaling over…read more$900. I'm getting the car ready to sell, but it's been sitting in the Florida heat without being driven for a while, so it took a minute to start before the five minute drive from my house, and wouldn't start right up when they pulled it in the bay. The mechanic said the car should have started right up because a jumped/struggling battery should be charged up after just a five minute drive. I knew a new battery was on my list, but the mechanics weren't sure if it was the battery or the blower causing my AC issues, and the cheapest battery at Jiffy Lube was $200. I've gotten the $90 battery for this car for years, and advanced auto parts is visible from Jiffy Lube, so I said I would try that first before going the $900 route. I even said I would come back! I thought that was reasonable, but the mechanic said "they won't put it in for you like we do here," to which I said they always have in the past (and they did ten minutes later.) His last attempt to keep/intimidate my business was to tell me that it wasn't safe for me to drive my car to the visible advanced auto parts maybe 800 feet away, and I should call a tow truck to another mechanic if I didn't want to use them. My car started right up, I drove over to advanced auto parts, and a very nice man named Tony sold and installed my $90 car battery. While he was installing it, he noticed Jiffy Lube left a cap off of something and didn't screw it back on, and I found a second cap sitting oddly enough in my drivers side door pocket. Anyways, shoutout to advanced auto parts, and always get a second opinion. Unrelated, but the office inside was playing a weather report from two hours and several days prior. Very weird vibes!

    It will always depend on what time you come, but this jiffy lube is always quick and have super…read morefriendly employees (shout out Timothy and Jonathan) . I do synthetic blend oil changes- it's about $90 right but you can find a coupon for some savings.

    Take 5 Oil Change

    Take 5 Oil Change

    (5 reviews)

    New location but staff is beyond green. Hearing them call out "I'm putting Oil in" "do you know…read morewhat kind that is" "no I have no idea but it's fine" was wild. The kids in the shop act incredibly unprofessional and one of the senior guys (Hunter maybe) kept reminding them, out loud, to "act professional". Worse the senior guy was losing his temper and yelling at them when they didn't know the car model pulling up each time. When the tech came to my window he shared the options available and pointed to the shop price board. I choose the economy option and he responded they don't have it. Interesting not to have the more affordable option at all. Checked out and when the tech came back with the paperwork he said we were finished and he would walk the car out. I reminded him I still needed my card. From there I waited another 30 mins more to be walked out. The tech said the service man was having trouble with the skid but then he whispered he took the wrong thing off and the tech responded "sometimes you have to take the wrong thing off to learn which one is right." I felt for bad service man who was struggling because he clearly needed help and no one around was trained enough to offer it. The oil change took almost an hour. Crazy disorganized for a new store and lacking mature skillsets. Avoid this place and you won't regret it.

    The service is literally the definition of above and beyond. Ezra the service assistant and the…read moremechanic derrick do a great service and gift a lot of tips on coupon and how to check some stuffs on your car. Further, i really appreciate how they are not trying to upsell the oil package and recommend the correct package based on the driving mileage that i took within a year. Overall i am extremely satisfied with my experience here. They even gave me a car freshener for free with future coupon code. Great value and experience oil change here

    Firestone Complete Auto Care - tires - Updated May 2026

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