This auto shop has the most accommodating and kind employees! They are friendly and very…read moreknowledgeable, going above and beyond to provide excellent customer service.

I stopped in to get an estimate for a "fender bender"... I was greeted as soon as I walked in and…read morethe staff was very helpful. The agent that assisted me was very thorough and explained what would need to be repaired/replaced. He was very efficient and provided an estimate in a very timely manner.

Dereck is amazing, in and out - always great service!…read more Can't go wrong with them. Five stars all the way!

I just moved to the area and I had to have my hub bearing and an alignment done. These guys did a…read moregreat job. They checked the brakes and informed me that they were moderately worn and didn't need replacing, most places would have told me to replace. Derek was very helpful and informative, he communicated with me through the whole process. I appreciate Derek for making the experience a good one. I will going back when I need other repairs.

Express Oil Change in Montgomery Texas is the only place I trust with my vehicle. I drove an hour…read moreto get here after being told I needed new brakes, only to find out I did not. Terrance explained everything on the phone to me they would be checking on my vehicle, the rotors, brake lights ads and exactly why they recommend them at the same time with a warranty. I've been to this location in Montgomery right off of 105 for oil changes and engine problems, skipping the dealership. If you're ever questioning someone's advice for your vehicle, I highly recommend you come here for them to check it out first and get an estimate or just go here the first time and skip the hassle.

Dalton and Deon changed my oil today. They were very friendly and happy to accommodate. I just…read morewanted the basic oil change and they did not try to up charge me which I greatly appreciate. He also made sure all my fluids were topped off. They are good genuine people. Been getting my oil changed since they have been open at this location. Much better then vavoline.

The bad: Been waiting 45 minutes to get my tires mounted. Practically no one there when I arrived…read more (3 people in waiting area) Had to special order some Hankook tires for my Ranger and had to pay up front and wait for them to come in. When I got the call I came in only to wait 45 minutes after being told they could get to me right away. The good: once they got it in the bay it was quick. Also able to remove my spare tire from rusted carrier and replace the spare. Very friendly and helpful. Please don't ask people to pay up front for tires they don't have.

Took my car to have a tire replaced.I asked to have tires rotated and they didn't do it.Then the…read morenew tire had 5 pounds pressure more than all the other.I had a bad experience last time and thought to try again.Twice really? I wouldnt recommend them to anyone.Didnt even email me a receipt or give me a paper one.

I have been using JR for over seven years and it does not matter if it is new tires, used tires,…read morerepairing a tire or bring my own tires they always take care of me in a timely manner. Thanks guys

We were so impressed by their quick, efficient, and especially friendly service! We HIGHLY…read morerecommend their service!!

IV bought 2 sets of tires for my truck and jeep. They also put a lift kit on the jeep for me. No…read morecomplaints here. Prices beat all others

On 5/23, I had Xclusive Wheels and Tires install a simple leveling kit, wheels, tires on my 2021…read moreFord Bronco. The installation went smoothly and vehicle looked great. By Wednesday, after driving no more than 20 miles on local roads and on the way to take my 11 month old to daycare, my brake light flashed on and immediately I lost braking ability. They felt as if I was pushing on a sponge. I was able to get the vehicle to a local Ford dealership who quickly identified that one of the main suspension bolts was out on backwards which pinned and eventually cracked my brake fluid lines causing the brakes to go. I reported to Xlusive within the hour who stated they would pay for the repairs if they could do the repairs themselves. In this process, the local manager admitted that the bolt had been placed on backwards. The following day around 1pm, Xclusive called to inform me that they had finally reached out to the dealership (took a bit as they were searching for a part that they ordered incorrectly) and the repair had already been completed. Now, this local manager backed out of taking any ownership in the issue because "he didn't want to pay what the local Ford store was charging" and "I should have not let them do the repairs". He then proceeded to tell me that they put the wrong tires on my car (more valuable) and I should even itself out. So, what he told me was Xclusive not only could not handle the leveling kit, but they could not even handle the tires either. At the end, after the manager declined to help after a took the vehicle to a reputable dealer and told me that he had a lawyer also and we could go talker route. Beware when looking to hire Xclusive for what should be simple job.

Always great service and stays on schedule. Given I've never had them do a…read moreMajor repair but for the basics this place is convenient and consistently good

I trusted them until lately. The last time I took my jeep in. They mis diagnosed it,failed to…read moretighten a very important nut on my steering, and then charged me like $140 for one drill and $120 for another. I questioned it 3 times and never got a straight answer and never got reimbursed for it. The end result was over $3000 spent and it's still not drivable. And I was lucky I wasn't killed due to there lack of quality control . Do yourself a favor and take your vehicle to the shop down the street.

Windcrest Towing and Charlie's Auto and Truck Body shop is top notch! I worked with Travis after…read moreour F250 was hit from behind by a vehicle doing 50 miles per hour when my wife was stopped behind a cement truck that was waiting to turn. You cannot see any evidence of the wreck. The body work is flawless and the paint is perfect. Our Insurance adjuster commented on the thorough estimate and the supplemental estimates necessary after everything was disassembled. He said the attention to detail was very noteworthy. it was ready when promised. As we picked it up they noticed the backup light on the left side was defective on the replaced part. They had to order a subassembly to correct it and 2 days later my wife dropped back by and it was repaired in 30 minutes while she waited in the air conditioned office. I would highly recommend their services and repair. You will be confident in their work.

Trace helped our company out with a tow last week would recommend this company the were helpful and…read morecourteous

LADIES -- please read the other reviews carefully. If you aren't comfortable standing over your car…read moreor questioning every step, I'd strongly suggest steering clear of this place. I came in for one simple request: to have my coolant topped off so I could drive my car to my regular mechanic who just completed a full inspection in October. Instead, they kept my car for almost two hours, despite me repeatedly asking what the delay was and reminding them I only needed the coolant topped off. I was then told they "couldn't see where the leak was" and would need to take parts apart to locate it. I clearly told them NO and again stated that I was taking the car elsewhere. They then said they would just top it off. Thirty more minutes later, they told me my car was ready and charged me $74.25. When I asked what work was done, they claimed they "fixed one leak" but said there was another leak that would require more time and money. That makes no sense, because when I arrived, there were only minor drops. After leaving their shop, the leak was suddenly much worse, and nearly all of the coolant they added leaked out. I brought my car in with a simple request and left with a bigger problem than I started with. This experience felt misleading and unnecessary, and I would not recommend this place especially to women unless you are prepared to closely monitor everything they do.

I'm sorry, but when you "check the fluids and top them off" and the windshield wiper light is on…read moreand you don't fill it .... am I missing something here? I called back and got the excuse, "our wiper fluid pump doesn't work." Again, am I missing something? If it's broken - fix it If you're not doing something - tell us If you can' do your job - get another one

Told me it would be 90 for a front end alignment. They had difficulty with getting the tire rods…read moreoff. I brought the new ones to them. Told me if I brought the new ones they would do it for 90. When I went to pay it was 390. They never called and said it was going to be more. Very unprofessional to do that. If u are going to charge more you must get customer approval.

I called for flat repair and they quoted a flat $20 and couldn't get anyone else to answer the…read morephone so I went by. They had only one person there so would have to wait. After 5 minutes he said it was going to be an hour so maybe I should come back. By the time I got home it was too flat to drive so I had to get tire inflator the next day. On Monday I went back and again he was alone and one person in front of me so I waited. 15 minutes later he is ready for me and jacks up the wheel getting ready to work on it and someone rolls in with a trailer rent return. He turns to me and says are are you in hurry? I look at him and say no I wasn't but after waiting 15 minutes it is my turn. So he says just s minute and goes to the office with this guy who just rolled in. He comes back and says he has to take care of this first. I said no take me down I am going somewhere else. What happened to first come first serve? Turns out I got it repaired for less so he just lost a customer for life. Avoid