I went here with my wife to get her oil changed, and our service rep Savon, I believe he was one of…read morethe managers was very helpful and he explained all services easily to understand. And he gave my wife and I a discount! What a guy!

This Valvoline at the corner of White Bear Avenue and Beam Avenue is one of the most frustrating…read moreplaces to get into. The only entrance is off southbound White Bear, and if you miss it, good luck turning around. Once you finally get in, it's not clear where customers are supposed to go. There are doors that look like public entrances, but one leads straight into the oil change bay, and the other is locked. You can see an office through the window, but there's no way to actually talk to anyone about pricing. There are no signs, no banners, and no posted prices anywhere. I drove around the back, which is so narrow that it's nearly impossible for a truck to maneuver, and ended up stuck in line with no idea what anything costs. Eventually, a worker walked up and said, "Can I help you?" I asked for the price of a full synthetic oil change. He said, "I don't really know right now." I told him I wasn't waiting through six cars and 45 minutes just to find out the price. He guessed it was "about $110 before tax," but even then wasn't sure. At that point, I backed out--which took another ten minutes because the space is so tight. The whole setup is a mess. There's zero signage, zero communication, and zero customer consideration. Spare yourself the hassle and the frustration--this location clearly doesn't care about customers. Terrible Layout and Zero Customer Care

Been here countless times, they've worked on every car I've owned. Did a brake job once for half…read morethe price of another place. They always go above and beyond.

This is the only place I will bring my car as they are honest, friendly, and quick to get you…read moremobile again.

Honest, friendly and skilled. Very fair priced and reasonable…read more They are always very willing to go the extra mile to make sure its fixed right.

Rick is awesome. I came here previously for another car repair years ago. I recently got my brakes…read moredone by R&S. They did a phenomenal job with my car. Handled everything with care. I will continue to go to R&S for my major car repairs. The whole team just values their customers. If you need any car repairs call Rick and team. Thank you guys!!!

Under new ownership. Was contacted by Scott, the new owner…read moreand was offered to fix my power window problem, no charge. Brian did did find the broken wire and did a good, detailed job on the repair!

I needed new brakes and had reached out for more information the same time as my husband was…read morechecking other options. I just wanted to post how kind, responsive and quick Scott responded and was super helpful. They ended up being a little more so we went with who my husband scheduled with. Scott was extremely gracious and kind and thanked me for reaching out. I will definitely keep them in mind for future needs!

Genuinely the best oil change and customer service I have ever experienced. Gabriel and Antonio…read moremade me feel like a VIP and my car is running perfectly now. This is my Jiffy Lube for LIFE!

The manager and team really know how to treat their customers well. I'll always be coming backread more

We drove to The Cities from out of town and had car trouble. Scott's Auto was able to get our car…read morein right away and get every fixed. His rates are really reasonable and he did a great job! We are moving to the area and will definitely be bringing our vehicles back if they need any work done! Highly recommend!

Excellent service. Scott and Ashley went all out on getting my front pads and rotors done. I'm…read moredefinitely glad to have an honest auto repair in the neighborhood!!

Good service and reasonable prices. Their wait room chairs are terrible. Chairs with no arms so you…read moreneed perfect posture to be comfortable.

I came in with four tires to get installed and ended up paying about $156. I ended up going to work…read morethe next day to encounter knocking and after taking a walk around my car seeing that 2 lug nuts were missing. Go back to see what's going on with my car and find out I should have been told not to drive it because of bad ball joints yes both. Thanks to the guy today I know now

I think their prices and work were ok but I did feel they were trying to upsell me. I don't regret…read moregoing there but I am not sticking with them as my go to mechanic

I took my car and I have it looked at because it was having brake issues but when I went to pick it…read moreup, they had done $750 for repairs without permission and insisted I'd pay or they wouldn't release my car well soon found out they had to release my car and I did not pay. Shady sketchy the whole business. The owner has communication skills estimate first is a lost concept at Johnson's Make sure you get a detailed estimate in writing. The owner is a base rude person

Ended up paying 370 for a wheel alignment due to misleading estimate and fees. I will never bring…read moremy vehicles or recommend going to a Midas shop again as the experience tainted my perception of the business name and reputation. For more details read further. Customer service and scheduling: I dropped off my vehicle on time for an appointment. I came back 80 minutes later and the car is still in the same parking spot. I get that a shop can run behind or delays occur. But no follow up or call or update. Once they see me show up they claim it will go on the next available rack. Not a good start. Misleading quote: I'm quoted another 99.75 for adjusting the camber, but was not told it was for each side. Had I known I'd be spending another 200 on top of the initial alignment cost (139.99) I'd have canceled the work to get a 2nd opinion. When I brought up the misleading cost when paying, they countered they showed the estimate with the total. However, the labor was for 1 side on quantity, not 2 on the first statement. Incomplete steps with scanner: With the alignment off, a steering angle sensor code generated, along with ABS/Brake lights, one of original reasons for bringing in. I asked if they cleared the code which they said they did but the lights were still on. I asked if they could scan it to see if the same steering angle sensor code re-appeared. The mechanic scanned in the lot, but refused to me to tell me the code since he said he personally paid 10,000 for his Snap-ON Zeuss scanner. I'm not sure why he couldn't share the code since I just paid 370 for the work done. He did clear it and hasn't came back on yet. I suspect they didn't scan/clear it in the first place.

They tried to sell us $2500 worth of bogus repairs. An honest shop just a few blocks away repaired…read morethe car for $140. By the way, the $2500 they quoted us would not have even covered the real problem with the car it was all a scam. When I posted my original review, I was threatened with a lawsuit, which is illegal in itself. Look carefully at their reviews and you will see a very consistent pattern of people making the same complaints. Then you have to wonder how many of the five star reviews are from people who were cheated, but never knew it. If you absolutely have your heart set on going there at the very least get a second opinion. These are not good people. They have no conscience. They know you need your car to get to work and they take full advantage of the situation. They will rob you of the money you need to support your family. They will offer you financing at loan shark interest rates. In many ways, they are running the perfect con game. You happily handover your money and walk away, thinking that these people are your friends when nothing could be further from the truth. Caveat Emptor!

Caveat - I was not actually a paying customer so you can disregard my review on those grounds. I…read morewas test driving a used car from a guy late at night and the only mechanic in the area still open was his mechanic, so we stopped in to talk to him about the car (I know, I should have had an objective mechanic check it out). The Hillcrest mechanic told me that even though the ABS warning light was on, the ABS absolutely worked, the front end was tights, and he'd buy it if he had the money. I bought the car and learned the next day from my mechanic, that not only was the ABS not working, but if the light is on it means it absolutely CANNOT work. It would cost almost $400 (and the front end was loose in 2 places). So I called Hillcrest and told the mechanic that I bought the car on his word that the ABS worked. He denied ever saying it worked. I asked if he would fix it at half price. "Not gonna happen." Click. I'm not wining about it, caveat emptor, I did see the warning light, and I still got an ok price on a decent car. I'm posting this to document the mechanic's dishonesty.

Glad my husband saw their sign about recharging ACs, because ours needed one. Took it here on a…read moreFriday morning and we were able to get in and out fairly quick and paid a decent amount for the service. The AC works well and is very cold compared to what it used to be. I would recommend this place if your car is needing a burst of cold air.