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Firestone Complete Auto Care

2.4 (35 reviews)
Closed 8:00 am - 5:00 pm

Services - Firestone Complete Auto Care

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

17 More Services

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Firestone Complete Auto Care Auto Repair Photos

More like Firestone Complete Auto Care

Recommended Reviews - Firestone Complete Auto Care

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Damages Firestone Did to my new car

please and i mean please do not take your vehicle here for nothing at all i came here on 6/12/22 to purchase a new tire for my gla 250 mercedes thanks to this store i went from driving to walking my vehicle had to be towed from this location and i am still without my car due to parts on back order !!!! firestone has made this extremely emotional for me and the worst about is they are dying all fault !!!!!!! i have over $3,000 worth of damage done to my vehicle and one of them is an axle!!!!!!!!!!

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10 months ago

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10 months ago

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2 years ago

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3 years ago

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6 years ago

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5 years ago

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5 years ago

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5 years ago

Always had a excellent experience at this store. Hector is an awesome professional!

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9 years ago

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4 years ago

Never available. I wish I didn't purchase the lifetime alignment when I purchased the tires.

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4 years ago

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4 years ago

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5 years ago

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7 years ago

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7 years ago

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5 years ago

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10 years ago

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Bridgestone S.

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11 years ago

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4 years ago

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9 years ago

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6 years ago

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10 years ago

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7 years ago

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10 years ago

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13 years ago

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8 years ago

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11 years ago

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11 years ago

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9 years ago

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10 years ago

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10 years ago

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10 years ago

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12 years ago

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Ask the Community - Firestone Complete Auto Care

Review Highlights - Firestone Complete Auto Care

After about 45 minutes, one of the mechanics informed me that I needed a $14 tail light but they were out of stock.

Mentioned in 2 reviews

Read more highlights

Valvoline Instant Oil Change

Valvoline Instant Oil Change

(4 reviews)

I really had a good experience at this location. I brought my Yukon in for oil change service…read more Immediately, the gentleman assisting me attempted to make a professional connection with me. He says, "Sir, pull in to this bay and I agree with you that faith does move mountains." He read the license tag on the front of my truck, but it was just good to know that I was receiving service from someone that cared to connect with the customer. Customer service is often hard to find these days. I felt as if someone cared that much to connect with me then surely they would also connect with my vehicle. I was also out of there in no time and they applied a veteran's discount. Really appreciated the service.

READ YOUR RECEIPT I…read morereally hate writing bad reviews. However, given my experiences with this store, I'll make an exception. This is the last time I will go to a quick-lube place! I visited this store twice to get an oil change on my previous car. So I decided to return to get an oil change for my new car. My worst mistake. To be clear, my car was not leaking oil until I brought it here. I stay up to date with all my car repairs. I brought my car in for an oil change on May 30th. A few days later I noticed an oil spill in my driveway. So I took it in on June 2nd to get it looked at. I was told, "It was our fault, we did not clean up everything, and I had a small valve cover gasket leak." I thought okay, let me go ahead and get that fixed. After driving 5 hours to another state, I once again noticed an oil leak under my car. I took it to another location on June 9th, who immediately called this location to figure out what had happened. The technician there told me the filter was installed improperly. I then drove home and still noticed my car was leaking. Tired of the back and forth, I took it to the dealership. They informed me that I needed a new oil filter housing due to the damage caused by the initial filter being improperly installed. Of course, I needed to be reimbursed, so I created a claim with customer care on June 10 for reimbursement for a driveway cleaning and the dealership bill. It's been almost two months and no one has reached out to me regarding the claim. I've spoken to countless customer care reps and upper management has not reached out. Except for the assistant store manager who said he would give me a callback. He did not. Management says they call but I have no voicemail or anything. They didn't call. They tell you anything to get you off the phone. Regarding the repair they only mentioned what was on the receipt, about all repairs having to go through Valvoline, meaning they couldn't care less. I even spoke to the store manager, who said the same thing. Honestly, who has the time to go back and forth, especially after I took my car there again to get it looked at a second time. Why would I take it there again, for you to tell me you fixed it and it will not be fixed? Please if you want to save money, a $30 oil change is not worth spending hundreds of dollars out of pocket later. Do yourself a favor and visit another location. Management is friendly until you have a problem. Don't be fooled by their friendly staff. They don't care about your car or your wallet. Do your research and find another location that will provide you with the care you deserve. I learned my lesson.

Firestone Complete Auto Care - autorepair - Updated May 2026

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