1. Take 5 Oil Change

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Charlotte, NC

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Take 5 Oil Change

3.4 (142 reviews)
Open • 7:00 am - 8:00 pm
Updated 2 months ago

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Picture was taken from slightly behind the oil filter as you can see there is oil from the front to the rear  even on the back windshield

I had my oil changed at Take 5 about a month ago. I found out very recently that the filter was installed improperly and my vehicle has been leaking oil for the last month. "Check oil" light comes on, I checked the stick and the vehicle is completely dry. The underside of the vehicle is covered in oil and upon further inspection...I found while the vehicle is running oil is spilling out of the filter where it screws onto the post. I guess this is what happens when you deny them a filter sale. My service crew was: guy with the lisp on sales, slender man in a ball cap on the oil filter, and black guy with twists on the air filter.

Leslie B.

I have a small road trip planned for tomorrow so I decided to service my car prior. Popped into Take 5 for the convenience. Upon arrival, I was concerned because there were at least 9 cars ahead of me. I pulled into the lane and I was pleasantly surprised to see how efficiently the staff is. I was in and out quickly! The staff was so polite and they explained all details to me. Very friendly & informative. I am pleased with the service provided and I will definitely return!

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4 years ago

Helpful 17
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Love this 11
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7 months ago

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Victoria S.

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6 months ago

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Victoria S.

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6 months ago

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Victoria S.

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8 months ago

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Victoria S.

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4 months ago

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Victoria S.

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1 year ago

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Victoria S.

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8 months ago

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Victoria S.

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11 months ago

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Victoria S.

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2 years ago

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2 years ago

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Victoria S.

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1 year ago

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Victoria S.

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3 years ago

Helpful 2
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2 years ago

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2 years ago

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2 years ago

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3 years ago

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4 years ago

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2 years ago

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Victoria S.

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2 years ago

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2 years ago

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2 years ago

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3 years ago

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5 years ago

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Take 5 Oil Change S.

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3 years ago

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2 years ago

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2 years ago

It says 7am and they are never ready to service vehicle and takes longer than advertised

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3 years ago

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5 years ago

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Customer Service S.

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2 years ago

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6 years ago

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7 years ago

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3 years ago

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7 years ago

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7 years ago

Helpful 5
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4 years ago

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3 years ago

Even if you get Full Synthetic they put the reminder sticker at 3000 miles,they think people are stupid

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6 years ago

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Take 5 Oil Change S.

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3 years ago

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3 years ago

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Page 1 of 4

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Review Highlights - Take 5 Oil Change

“I have my oil changed at the Mallard Creek # 0027 location.”

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Express Oil Change & Tire Engineers

Express Oil Change & Tire Engineers

(31 reviews)

It's hard to find time to do errands like getting my oil changed especially when it can take…read moreanywhere from 30mins to maybe 2 hours, you just don't know any given day. I saw Express Oil Change in the same area as my dealership where I usually get my oil changed and I usually wait for ever ! I just didn't have the time to wait long Friday and decided to give Express a chance since they are new in the area. As soon as I drove up Austin walked towards my car and asked what I was looking to get done. I told him just a basic oil change and he was very upfront about pricing and that they are giving $5 off oil changes for new customers. There was no wait and I could just pull my car in the bay and wait in my car and it would take no more than 10-15 minutes. I was all for that ! I drove my car in the bay, checked some emails, organized the inside of my car and before I knew Austin was done ! He had washed my front windshield, made sure my front lights, break lights and turn signals were working, showed me where my oil level was after he changed the oil and took my payment all while I was sitting in the car. Within 15 minutes I was leaving and back to running more errands. I loved the customer service Austin provided and how fast and easy the whole process was. I definitely will be back because they delivered on everything they promised.

I had been putting off my oil change for a bit, so when I was over by Concord Mills I saw Express…read moreOil and I turned in to check it off my list. I'm not normally on that side of town for my oil changes but boy I'm glad i stopped in. The gentlemen working were so nice!!! I felt I was actually getting customer service. Each employee that I came into contact with was friendly and helpful. Prices were comparable to what I pay but I looked up a coupon that I was able to use for my oil which made my experience an even greater value!!! 100% recommend.

Firestone Complete Auto Care

Firestone Complete Auto Care

(37 reviews)

I visited the Firestone Complete Auto Care website and set a 3pm appointment for an alignment on a…read moreSunday. I arrived at exactly 3pm. Both service writers were assisting customers. When one became available (can't recall his name) he immediately asked me how he could assist me. I told him I had an appointment. He pulled up the appointment info, took me keys, and had a technician out to the vehicle within 10 minutes - awesome. I sat in the waiting room which was well lit and clean. There was a tv in the corner displaying a car restoration series. Not sure if there was WiFi or not - I don't connect to public WiFi. You can see most of the shop from the waiting area so there's no question as to whether the vehicle is in the shop and being serviced. My Silverado was on the alignment rack pretty quickly. About 4pm, Brandon, the service technician, came into the waiting area to bring me out to the vehicle and show me the before/after specs on the screen of the alignment machine. He broke down what was done and what it all meant. He said he would do a final road test and get me out of there soon. Brandon was super professional in talking with me and also I could tell that he knew his stuff! I saw him drive the truck afterwards as well to verify the repair. I got back to the waiting room and about 15 minutes later the service writer had me at the counter to close out the ticket. The price was as-predicted with no surprises. He didn't try to sell me anything I didn't need (even on an old high-mileage pickup), and was courteous throughout. He supplied me with a printout of the alignment that Brandon had gone over with me in the shop. From arrival to departure I was there 3pm-4:20pm. Overall a great experience. I would recommend this location.

Brought car for over heating. 1yr and half later I still have overheating issues. They first said…read moreradiator. Then they say water pump. Took it to another firestone, they say nothing is wrong. Car still overheats. 3rd firestone says this car has blown head gasket. Wow! This company will try and take advantage of you. Concord store has terrible management and will get rude with you on every level. You're just a number to these guys!

Take 5 Oil Change - oilchange - Updated October 2026

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