1. Firestone Complete Auto Care

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Benton, AR

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Firestone Complete Auto Care

2.6 (5 reviews)
Open • 7:00 am - 7:00 pm

Services - Firestone Complete Auto Care

Tire balancing

Tire installation

Tire Pressure Monitoring System repair

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7 months ago

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Ask the Community - Firestone Complete Auto Care

Tire Town

Tire Town

(7 reviews)

I really do love this company! Their prices are very reasonable and their customer service…read moreadvisors are very friendly and they do a GREAT job of helping you find the tire that is just right for your vehicle. I purchase tires for all of my vehicles here, period. Their customer service is consistently outstanding. And, they offer many other services for your vehicle as well. Recently, I dropped my vehicle off for a tire rotation (I also love that with the purchase of tires, you get free tire rotations!). Because it was a Saturday, which I imagine is probably their busiest day of the week, I was expecting to drop off the car and pick it up later in the day, but they had my tires rotated and had me back on the road in under 15 minutes. Excellent! Always great customer service! The one thing that I would say that I am not crazy about, is that I would rather that, at least for now, that their staff would wear a mask. It's not a huge deal for me, because I do wear a mask and have been vaccinated and I am not made to feel uncomfortable wearing a mask in their lobby, which I appreciate! It just may be a concern for some who may view this review. In summary, great company and very friendly and super competent staff.

Good family ambience from the front desk all the way back with the mechanics that actually doing…read morethe work going above and beyond the little pay task. Rotate, balance and full inspection they recommended new front shocks they are in the process of installing it everything under 30 min They put me on the schedule for a full front alignment as well these guys are the best.

Take 5 Oil Change - Wiper fluid fill during oil change.

Take 5 Oil Change

(5 reviews)

Avoid! Avoid! Avoid! Checked in quickly...about a minute after arriving. Got pulled in and thought…read morethings would be typical Take5...well I was in for a surprise. Only 2 employees working here today and I came in behind a truck that was already being worked on so I was next. Holy smokes this crew is slow. They were understaffed but that doesn't excuse the poor experience. Talked about other employees sleeping with management, (that came from Alisha talking about another Store Manager), problems with the company and poor systems they were forced to use, complained about the guy's truck they were working on, complained about the tools, talked about breaking their foot off in somebody's a$$ and basically just slowly poked about their work like this was Take and hour instead of Take5. The guy in the well asked for tools to be handed down to him, (4 times!) rags to be handed down, complained about busting his knuckles and at one point I heard him say 'yikes!...damn oil is running all down the frame rail". Three cars pulled in behind me and left. I wish I'd have never came here. Shouldn't take an hour to get your oil changed at a Take5. (But I did get a free bottle water and it was cold). Shouldn't have to listen to disgruntled employees complain the whole time and discuss personal matters. Shouldn't have to listen to the employee complain about MY vehicle. Alisha popped the hood and went on and on saying, " oh my God, oh my God, oh my God I hate this." (Pretty sure this crew hates their jobs). I will never come back to this location and I'd highly recommend avoiding this one. It's 100% the worst I've ever experienced and I've been to some bad places. Take5 as a whole has always been solid so I'm sure this is simply a case of needing to swap out to better employees....and they'd better do so quickly because no one that comes and experiences this will ever return.

I've usually had a pretty good experience here. TODAY was a different story. When I arrived, the…read moreman greeting me asked me what country I am from. Seriously. I'm from America. OK, so I don't say "ya'll" I'm not a redneck. SO I'd lost my bank card and desperately needed an oil change. Not making excuses, life happens. I have been working a lot, drove my car until the oil change light came on. They try to sell me new air filters. I said, jsut do the basic oil change, I'll get it next time. Before I know it, they are saying "get it on camera so if her car breaks down on the way home, we won't be blamed? WTH? Don't upsell, threaten and and try to scare me. My car is a 2025, it's not like I'm driving a hooptie. Then the manager tries to scold me, "If you're going to have a car, you need to take care of it." I went off. I am already having a crap day, just change my oil and stop talking nonsense and trying to threaten me. I was just done. $84 for an oil change and a whole bunch of judgemental harassment. NEVER AGAIN!!

Firestone Complete Auto Care - tires - Updated October 2026

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