Always a great visit here. We've only been a few times yet the whole staff has our dogs' names…read morememorized and always greets them cheerfully when we come in. Exceptionally clean establishment, very communicative staff.

Found this place on Yelp (duh!) when I was looking to switch from another boarding facility that I…read morehave been taking my furbaby to for the last 4-5yrs. Their interview process was so professional; talked me through everything upfront so I knew what to expect. Facility: very clean! My dog never comes home "stinky" even after a few days of boarding and all-day play. Also appreciate the ability to check on my doggy via the live feed cameras. Staff: so far everyone I've interacted with has been very nice. I was a helicopter mom the first time I boarded my baby with them and, in addition to stalking the live camera feed (I have no shame), Devin was patient with me when I called and gave me a play by play on how my dog was doing. Summary: Camp Bow Wow for the win.

We lost our 16-year-old Trixie six weeks ago, however, I want to share a Thank-You card we wrote to…read moreMiranda here as the highest recommendation I could possibly give. Dear Miranda, Thank you for your compassion to Trixie and your daily visits with yummy food to keep her in high spirits. We are grateful that our family and Trixie got to know you over her last year and we knew she was always in good hands with you. Trixie chooses the people she loves carefully and we know she loved every moment you spent together! Your care and love for Trixie made this period much more peaceful for our family.

We have used Miranda's Pet Sitting for 7+ years. She is reliable, professional, trustworthy and…read morevery personable. Can always count on her in any situation. We are thoroughly satisfied with her expertise and experience. Highly recommend Miranda's Pet Sitting.

I CAN TELL YOU FIRST HAND THAT SUSAN MORLEY TAKES NO RESPONSIBILITY FOR WHAT HAPPENED. HER ONLY…read moreCORRESPONDENCE WITH ME HAS BEEN SNIDE AND SHE HAS NO INTENTIONS OF HELPING US. DO NOT BELIEVE THIS HORRIBLE WOMAN. LOST OUR DOG! Our dog was forgotten in our backyard overnight. He was so distraught he tore at our back door before finding a way to escape under our fence. The owner of the company never contacted us. We finally contacted her to find out about insurance - only to find out that she did not have coverage on this particular sitter. This company should not be able to operate without being properly insured. We've spent thousands of dollars trying to locate our dog and still have not found him. My dog is not a runaway as the owner has mentioned. He's gotten out once in the past 6 years with our other dog - 10 minutes later he was sitting at our door. He was left outside all night alone and scared. WE ARE HEARTBROKEN and the owner has been unhelpful, defensive, and unprofessional. The sitter on the other hand, has been helping us look for our dog, but I don't see how that is suppose to excuse losing our dog? Nor is "I have insurance now" found him.

Susan and Rocky are extremely dedicated to their business. I cannot recommend them more highly than…read morethat.

If you're looking for a great pet sitter in Katy area, Scott took great care of my Tucker while…read moreaway! Very trustworthy and provides daily pictures and updates. Giving you the confidence that your furry kid is well loved and taken care of. Cost is very reasonable and offer wide range of services. #barkinglifepetconcierge If you're looking for a great pet sitter in Katy area, Scott took great care of my Tucker while away! Very trustworthy and provides daily pictures and updates. Giving you the confidence that your furry kid is well loved and taken care of. Cost is very reasonable and offer wide range of services. #barkinglifepetconcierge

Unfortunately, my experience with Barking Life was VERY DISAPPOINTING…read more The day before an important trip, I contacted Barking Life for care for my two dogs. They quickly matched me with a sitter, and I paid over $250 upfront, completed all paperwork, and scheduled a meet-and-greet. The sitter spent about 1.5 hours with me, interacted well with my dogs, discussed their routines in detail, referenced future visits, and left with my apartment key and parking permit. At no point did she express any concerns. About an hour after she left, I received a call stating that the meet-and-greet "didn't go well" and that the booking was canceled. This was completely unexpected based on our interaction. What made the situation even more concerning was that the company initially seemed unaware that the sitter still had my apartment key and parking permit. Thankfully, another staff member personally retrieved and returned them more than two hours after the sitter had left with my belongings. To make matters worse, the cancellation occurred less than 12 hours before my trip, leaving me scrambling to find alternative care for my pets. Also, reunds typically take 7-10 business days to process for a service that was never provided. My issue is not that a sitter has the right to decline a booking. My issue is with the process. I would strongly recommend requiring a meet-and-greet before collecting full payment, or charging a small consultation fee until both parties agree to move forward. This would prevent customers from paying hundreds of dollars upfront only to have services canceled at the last minute. I also believe there should be clearer expectations regarding booking commitments. While emergencies, illness, or family matters are understandable reasons for canceling, none of those reasons were communicated in this situation. Customers should be able to rely on a booking once it has been accepted. Any concerns that may prevent a sitter from completing a service should be identified before payment is collected and final arrangements are made. Finally, I would encourage the company to be more cautious when accepting last-minute bookings. A cancellation less than 12 hours before departure can place customers in an extremely difficult position, especially after they have been encouraged to move forward with pet sitting instead of alternative arrangements. While I appreciate the employee who personally returned my belongings, the overall experience left me feeling unsupported during a time-sensitive situation when reliability mattered most.

Our vet nurse was Rebeka! I just wanted to say she was a lovely person and made our visit so…read moreworthwhile. Very knowledgeable, informative, and compassionate. Thank you so much Rebeka!

Very professional. They take great care of my dog. Provided me with all the information I asked for…read moreand needed.

We want to give a huge thank you to Ashlyn and Jones Pet Services for taking such amazing care of…read moreour pets while we were out of the country for nearly two weeks. When our family backed out last minute, Ashlyn stepped in without hesitation -- and absolutely saved the day! We have seven animals: *An American Bulldog with severe allergies who needs daily medication *A Cockatiel *Three adult Bearded Dragons *And two newborn Bearded Dragons Ashlyn managed it all with total professionalism and care. She came multiple times a day, made sure our Bulldog got his meds on schedule, and gave him extra attention to help with his separation anxiety. She also handled the Bearded Dragons' special feeding and bathing routines with ease -- even the two newborns were in great hands. Most importantly, we felt completely at ease knowing every one of our animals -- from the dog to the tiny babies -- was safe, happy, and loved. That peace of mind is priceless. Ashlyn is reliable, responsible, and clearly passionate about animals. We 100% trust her with our pets and our home. If you're looking for a sitter who goes above and beyond, Jones Pet Services is it!

I would not suggest these people to anyon they abandoned my animals while I was on vacatio. I was…read morevery fortunate to have a great neighbor that took over after the abandonment. The owner made false accusations and claims, they are not trustworth.

First time leaving our puppy and the staff was not very friendly at drop off or pick up…read more They told us they would post on social media, but they never did. She did not eat all of her food (not a big deal as she was in an unfamiliar place) We brought her bed with her and we had to throw it away, as it had urine all over it. She had an abrasion on her leg and when we got home she drank so much water, like she had not drank for days. We will never use Dog's Day Inn again.

I've been taking my dog here for a few months now. Brooklyn loves this place and the staff. They…read moregreet her by name every time I drop her off and she gets so excited to stay there and play with her doggy friends. Thank you for taking care of my baby and giving me a peace of mind while I'm at work