Would not recommend this company at all. I had a gas fireplace installed in my office 3 years ago. When I called for repair service today I was told it could not be service for another month and that I should have known to have it serviced annually. At the time of purchase annual service was never suggested. The woman on the phone was very condescending and rude since "I should have called in September for service" and "should have known to have it serviced annually". read more