1. Fireplace 911

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Van Nuys, CA

Fireplace 911

4.8 (71 reviews)
Open • Open 24 hours

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    Response time

    10 minutes

    Response rate

    100%

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    Reviews With Photos

    New Fireplace
    Blake E.

    Honest and reliable! Had my fire place and chimney refurbished with Fireplace 911. They did it all in a timely manner with great communication. After 6months, the paint was starting to fade, so I called the company, and Renzo came back free of charge and placed a new burner in that is smaller and better for my fire place , and repainted the fire place walls free of charge. Great company! I highly recommend them.

    New chimney.

    Fireplace 911 was excellent help. We needed a chimney rebuild rather than just a cleaning. We trusted them with the project because of their excellent communication and skilled staff. The project was done in the time frame expected as well. Fireplace 911 finished the job making sure our expectations were met. You can trust this company and staff.with your problem or project. A pleasure to work with.

    Our Norwegian Jotul stove was brought back to life.

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    4 years ago

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    Photo of Pavel M.
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    4 years ago

    Quick response. Very good communication. Good value. Excellent work. You really cannot ask for more.

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    Photo of Rafael A.
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    5 years ago

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    3 years ago

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    3 years ago

    Business owner information

    Photo of Renzo R.

    Renzo R.

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    5 years ago

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    5 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    Photo of Renzo R.

    Renzo R.

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    3 years ago

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    Photo of Renzo R.

    Renzo R.

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    4 years ago

    Renzo & Team were fantastic. 100% happy with the service - and super nice guy to boot! Highly recommend.

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    Renzo R.

    Thank you, Topher! We appreciate your kind words and your business.

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    Photo of Brian N.
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    4 years ago

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    Renzo R.

    Hi Brian! I am glad we were able to help!

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    Photo of Chris V.
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    6 years ago

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    4 years ago

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    Photo of Renzo R.

    Renzo R.

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    4 years ago

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    Renzo R.

    Thank you, Olinda. It was a pleasure working with you!

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    4 years ago

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    Renzo R.

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    5 years ago

    Excellent response time. He did a great job and fixed my fireplace. Also added embers and cleaned it out thoroughly.

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    4 years ago

    Don't use them. They care about their bottom line and are not customer friendly. Renzo will say anything and then do the opposite.

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    Renzo R.

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    5 years ago

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    4 years ago

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    Renzo R.

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    4 years ago

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    Renzo R.

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    4 years ago

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    5 years ago

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    5 years ago

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    4 years ago

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    Renzo R.

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    5 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    Page 2 of 2

    Ask the Community - Fireplace 911

    Do you service electric gas fireplaces? I want to install an electronic ignition kit.

    Hello Todd, this is Reyna from Fireplace 911, thank you for reaching out. Yes we do service gas fireplaces. Can you tell me about your fireplace, and the electronic ignition kit you would like to install? Do you have a prefabricated fireplace… 

    Do you guys remove chimneys?

    Yes, we do. We specialize in chimney repairs, chimney rebuilds, chimney abandonments, and full chimney removals. Send us picture of your chimney or give us a call so we can… 

    Do you service outdoor gas fire pits?

    Yes we service, repair, and install fire pits. Give us a call at (323) 206-6461 so we can get you a quote for repairs.

    Do you repair gas fireplace that's turned on with a switch?

    Yes we do. It seems like you need a gas fireplace troubleshoot. Here we inspect and test all the fireplace components to troubleshoot the issue. Most of the time this handled the issue. If we have to replace parts the service fee can go towards the… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Fireplace 911

    “Milan and George did an outstanding job in inspecting and cleaning my fireplace and chimney.”

    Mentioned in 6 reviews

    Read more highlights

    Chimney Checkup - Clean...uniformed...well equipped and professional .

    Chimney Checkup

    (424 reviews)

    Valley Village

    I have an old-school wood-burning fireplace that had never been properly serviced, so every winter…read moresmoke would seep into the house. Michael inspected the chimney with a camera and quickly found the problems. The original damper was mounted low and blocked much of the smoke chamber, the smoke chamber itself was rough and poorly shaped, and the deteriorated flue liner left large gaps that disrupted the draft. Rather than simply repairing the chimney, he completely re-engineered how it worked. He removed the old damper and installed a top-sealing damper, enlarged and reshaped the opening into the smoke chamber, then rebuilt and smoothed the chamber so the smoke could flow cleanly and efficiently into the flue. The result is remarkable. He took a 50-year-old chimney and made it work better than new. For the first time since we've owned the house, the fireplace drafts perfectly without a trace of smoke entering the room. As a bonus, it looks fantastic too. His crew was equally impressive. They paid attention to every detail, and even though chimney work is inherently messy, they sealed off the entire work area with plastic and left the house absolutely spotless. I'm incredibly grateful I found Michael. It's rare to find someone who combines this level of technical expertise, craftsmanship, professionalism, and genuine enthusiasm for his work. He clearly loves what he does, and it shows in every detail. It's also a reminder of what's been lost. Today, so much of construction is about replacing rather than restoring, and many fireplaces and chimneys arrive as prefabricated systems assembled from factory-made parts. There's nothing quite like finding a true mason who understands how a traditional masonry chimney is supposed to work and has the skill to improve it rather than simply replace it. Craftsmen like Michael are becoming a rare breed, and I'm grateful there are still artisans who take this much pride in their work.

    Michael and his team are wonderful! I wouldn't bother hiring anyone else for any work needed to our…read morefireplace and chimney. I first reached out to Michael for an inspection when we were in escrow on our home. The home was built in 1967 and nothing had been done to the fireplace/chimney since then. He was incredibly thorough in his inspection and report, to the point that both the seller agent and our agent asked how I found such a good inspector. His quote for repairs was extremely fair and his detail helped us get a credit for the repairs needed. Fast forward to once we moved in, I reached out to Michael to schedule and he was able to get his team out less than a week later. It was over summer, so I would guess in fall/winter, it's likely a longer lead time, but he's extremely nice and accommodating so I'm sure he helps people if they are in a bind. Michael said it would take 2 days to complete the work, which it did (this is honestly refreshing because usually people quote less time and then end up going over), his guys were prompt and did a great job on all the work. They cleaned up after themselves and left the space looking just the way it was before they came. Michael then came out at the end to check out the work and ensure it was up to his standards. He installed faux wood logs and charged exactly what he paid, he didn't upsell us or anything. 10/10 would recommend!

    AAA Chimney Sweep & Fire Protection - AAA Chimney Sweep & Fire Protection

    AAA Chimney Sweep & Fire Protection

    (79 reviews)

    Hollywood

    We recently purchased a home and during our inspection were told the part we needed was virtually…read moreimpossible to source -- and that we'd likely need to replace the entire chimney. After connecting with the company on Yelp, I sent over the full inspection report ahead of the appointment. Before even arriving, Joseph had already reviewed everything thoroughly and came prepared with thoughtful answers to all of our questions. When access issues prevented him from completing the inspection on the first visit, he promptly returned the following week to finish the assessment without hesitation. Not only was he able to track down the replacement part, but he ultimately saved us a ton of money by avoiding a full chimney replacement. He returned the following week to complete the repair, and the entire experience was seamless from start to finish. Joseph was honest, responsive, incredibly kind, and professional throughout the entire process. He cleaned up carefully after the work was completed and made what initially felt like a very stressful situation feel manageable. We would absolutely work with him again and highly recommend him to anyone looking for trustworthy chimney or fireplace work. Great value and great service.

    Excellent experience from start to finish! They replaced the pilot assembly and restored my gas…read morefireplace, and everything is working perfectly. Joseph, the technician, was outstanding--professional, knowledgeable, punctual, and took the time to explain everything clearly. The entire company was excellent with communication, keeping me updated throughout the process and following up afterward to ensure everything was completed to my satisfaction. It's refreshing to work with a company that truly values customer service. I highly recommend them and will definitely use them again for any future fireplace service.

    The Chimney Brothers - Fireplace Remodel by The Chimney Brothers. Leading fireplace services company in West Hills, CA

    The Chimney Brothers

    (166 reviews)

    Woodland Hills

    We had a chimney inspection and cleaning done today and we couldn't be happier. Joseph came out and…read morewas so professional but also a really nice person with a genuinely warm smile and personality. Before they started he even helped me close and lock a stuck patio door! Joseph and Irwin set up the cleaning process after the inspection and the whole service was fast, reasonably priced and super clean! Joseph explained that the chimney cap on the house was badly deteriorated and needed replacing, which we also did and I was really glad that he noticed that. He had a new one in the truck so we didn't have to make a second appointment. I feel really good about the cleaning bc it probably hadn't been done in decades. Before he left, Joseph told us that they also install grates and ceramic logs and he recommended those instead of real wood for safety. We'll definitely be reaching out to him to get those installed next. What a great company and what a great team with Joseph and Irwin!! Highly recommend!

    Chimney Brothers is a very rare company in the best ways! First, they answer their phone and talk…read morewith you in a patient, respectful manner. Second, they are flexible with scheduling. Third, their technician/installer Joseph D is very courteous, skilled, cares about the quality of his work, knows how to be inside your home and communicate with you and keep things clean. Fourth, they are prompt, fair, interested in what the homeowner wants. They don't upsell or pressure you. Finally, if you have any concerns, they are interested and responsive ASAP. We're talking about chimneys and fireplaces but not just these things. I'm talking about customer relations and skill, and so I give great praise on these points, overall the way they run their business. Few businesses are accountable, courteous and competent.

    Fireplace Freddie - The Final Results of Our Newest Job Well Done

    Fireplace Freddie

    (194 reviews)

    Shadow Hills

    I had a fantastic experience with Fireplace Freddie and would highly recommend them to anyone…read moreneeding chimney or fireplace work. They performed repairs on the chimney of my home in Glendale, and their expertise was evident from start to finish. After the initial inspection, they developed a plan to repair the chimney, including the flue and smoke chamber. However, when the technicians arrived to begin the work, they suggested a different approach: installing a new stainless steel chimney liner instead of repairing the existing flue tile mortar joints. After discussing the options with them, I agreed that the new liner was the better solution. What really impressed me was that Fireplace Freddie completed the new installation at no additional charge, even though it involved more work and took longer than originally planned. They clearly cared more about doing the job right than simply sticking to the original scope of work. After the repairs were completed, they came back to inspect everything and make sure the work had been done properly. They also repainted the fireplace, making it look brand new again! Everyone I worked with, from the initial inspection through the final follow-up, was fantastic. They were professional, knowledgeable, and genuinely a pleasure to work with. It's refreshing to find a company that takes such pride in its work and stands behind what it does. I couldn't be happier with the experience and would absolutely recommend Fireplace Freddie!

    I reached out to Fireplace Freddie via Yelp to get a quote on a new Chimney Cap and 2 Dampers. The…read morerepresentative from this Company communicated via Yelp's message system and asked a lot of questions. Then gave me a lot of information that I had not asked for. In any case I did not feel comfortable with the communication I received. I was not looking for an educational course on Chimneys. I went with another Vendor that Yelp had recommended and I am very happy with the service and communication they provided.

    Fireplace 911 - fireplace - Updated November 2026

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