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Firelands Computer Services

5.0 (2 reviews)
Closed • 8:00 am - 6:00 pm

Services - Firelands Computer Services

Data recovery

Desktop computer body repair

Desktop computer support

5 More Services

Device support or repair

Cloud services

Telecom or network services

Laptop body repair

Laptop support

Firelands Computer Services Photos

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Secure Data Recovery Services

Secure Data Recovery Services

(7 reviews)

I dropped my iPhone Xs off to them in person to have it forensically examined to check if it had…read morebeen hacked. They two associates working in the window (it was literally a hole in the wall) were rude and treated me as if I knew nothing of computers. I was emailed a contract that I was to sign, to authorize the billing of a $1500 retainer. Upon further thought I decided not to go with them. When I checked my credit card they had already billed my card before I had signed the contract. I had to wait days before my card was credited back for a billing that was contingent upon having my signature on a contract. I am thoroughly displeased with the rudeness of their associates and not following billing protocol. I will never be doing business with them.

When my portable hard drive died with all my pictures for over 10 years, I did not know what to do…read more I tried to recover it myself with software and that did not work. I researched on the internet for companies and found this company. I contacted the company and the very next morning got a phone call from a real person asking me about my issue and walking me through the process for them to check it risk free. I sent it out the next day and it arrived within 24 hours. They checked it out within another 24 hours and told me they were pretty confident they could recover the data despite some damage. In short, they did recover basically all my data, sent me a drive with the data, and I am happy. It was a bit expensive, but they were professionals and saved my data, so I will not complain. They really know their stuff and have this process down.

Spacebar

Spacebar

(11 reviews)

Thinking I needed a new computer I went to see Gabe for the first time. He checked things out and…read moredetermined a few minor problems causing my trouble and saved me from buying new!! Thanks Gabe!

Gabe might be a great repair guy, I have no idea - he's a total flake who seems incapable of…read morecommunicating. He doesn't respond to emails or text messages and doesn't keep regular hours, despite the 10am-6pm that he advertises. I tried months ago to get my MacBook repaired with him. I had an appointment nearby that ended around 10am when his shop supposedly opens (as per advertised hours). When I called to tell him I was on my way, he said he wasn't at the shop and told me he works by appointment only and that he works around whatever his client's hours are... After all that, he agreed to meet me so I could drop the computer off for a diagnostic. After looking at it, he told me I needed to purchase speakers, so I asked if I could have the speakers shipped directly to him. He said yes but that I couldn't have them sent to his shop due to construction. So I asked for an address where I could send them and he never responded. Due to his lack of response, I missed my window to order in time to receive them before Labor Day. I didn't want to be without my computer too long, so I asked if I could come the next day around 9am because I had another appointment in the area. He gave me massive attitude claiming all of a sudden that his hours are 10am-6pm despite having clearly told me before that he works around his clients' hours by appointment. At this point, I was thoroughly confused. I went to pick up my laptop and he met me in the parking lot, shoving it into my hands and practically sprinting back to his car. I asked how I should pay the diagnostic fee ($39) and he said I'd just pay it when I got the repair done. Okay whatever. I didn't have time to deal with the repair until 3 months later, especially since I'm almost never on that side of town. I tried emailing him to make arrangements for the repair again and lo and behold - no response. I'm not dealing with this guy anymore. I'm on vacation this week, so this is likely the only chance I'll have to get this repair taken care of for a good long while. So I just made an appointment with the Genius Bar. Really wish we had better options for Mac repairs around here but what can ya do... At least the Apple store knows how to communicate & makes it easy to make an appointment. Geez.

Apples & Oranges

Apples & Oranges

(39 reviews)

Downtown Ann Arbor

I called ahead and talked with Seth about an issue I was having with my gaming PC…read more My All-in-one liquid cooler from the larger big box store in the area was defective. We replaced it only to find that the power cords had been changed out from the big box store working in it... which then burned up the new fan and aio cooler. It was a MESS. I have never had this many issues with any unit I had built in the past or with the big box retailer who was selling the components. After some consulting, returns/exchanges, Seth and I ordered a different brand AIO. He installed it, clean installed windows, did some cable management, and got my computer back up and running. He did much more labor due to the issues that arose throughout the process, but never raised his price above his maximum estimate. It was an incredible experience. He was very communicative throughout the whole work process.

My MacBook Pro died and a couple different repair spots told me they could not help. I called…read moreApples and Oranges and explained my issue and they sent me an email with a predictive quote for the service. Came in, dropped my computer off after they ran diagnostics with me there and 2 1/2 business days later picked it up. It works perfectly and they even cleaned it up. The cost was actually a little bit less than I was quoted and it was more than reasonable. Will definitely come back whenever I have an issue.

Firelands Computer Services - datarecovery - Updated May 2026

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