First time having Firehouse subs, I don't know if it's this location or the sub I got, (Which was the Philly cheesesteak one). But the sub honestly sucked, the service was decent. But for the price I would just go to Jersey Mike's or even Subway, for a way better sub for a similar price range. read more

This has to be the most delicious sub sandwich on this planet!! The staff is the most courteous people i have met in a long while. I enjoyed the hero sub that was absolutely fantastic. If you haven't been here you must go. You will not be disappointed. Good eating stay safe and healthy read more

Took one bite and fell in LOVE. Haven't had a sandwich this good in a while. I got tired of subway and jerseys, there sandwiches were DRY. Quiznos has been closing down and they were my fav because they weren't stingy with the sauce. I finally found this spot near my babysitting gig! Will definitely come back and try something new. read more

Workers were rude- was told to get in the back of the line after ordering online because I asked for a side of sauce. They need additional training in the area of customer service. Food is good but if your employees suck it brings down the entire establishment. read more

I have a story to tell. I work at Saugus High School. Today I ordered a sandwich for lunch from our local Firehouse Subs in Valencia. I then drove to Central Park and waited for my sandwich to be done. When I got in my car to go pick it up, my car battery was dead and my car wouldn't start. Luckily, I have AAA and I called for help. My wait time for them to come was 1 1/2 hours. I sat in my hot car and called Firehouse Subs to cancal my order and explained what happened and why I couldn't come get it. The man I spoke to was very nice and canceled my order so that I wouldn't be charged. While waiting for AAA, about 10 minutes later, a truck pulled up along side me in the parking lot and asked if I was waiting for a tow truck. I said I was waiting for AAA, why? He introduced himself as the owner of Firehouse Subs, and reached into my car to give me a sandwich and coke. He was the man that I had spoken to on the phone. He was an angel! He offered to jump start my car so that I could have air conditioning while I waited for AAA. He had the kindest soul and I will be forever grateful and never forget this man's kindness. This is one of those things that restores your faith in mankind. Jeff, if you are reading this, thank you from the bottom of my heart. If anyone knows of a way that I can publicly acknowledge Jeff, please let me know. AAA did finally come and replaced my battery on the spot. read more

Staff is super sweet and they have one of those custom soda machines! The meatball sub is always amazing and it's toasted to perfection. What more could you possibly want? read more

They always treat me like family. I order from them often for the company I work with and they always go above and beyond to ensure quality. Marcy never lets me down! read more

My first time eating here for the promotion of Tmobile Tuesday lunch was super busy the customer service was very helpful it was a easy & fast service! It was soo good I came back after I got off work for dinner for my lil bro and I. The owner offered me a free drink, at first I said "no!" But he insisted, so I got it. ;) The best subs in town I couldn't believe it what the hype was all about.. I had to go try it for myself. I'm such a good person i was kinda hangry from doing some errands earlier, I have no regrets honestly!!!! Keep up the awesome hard work... I can wait for hot & fresh cookies are my WEAKNESS read more

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Firehouse Subs is the best sandwich shop in the SCV. Fast parking, fast ordering, CLEAN bathrooms, and a super-clean kitchen where the prepare everything in front of you! The owners, Jeff and Jennifer are often present themselves to serve you also. Jim and Julie are cool too. read more

Firehouse Subs - The new soda machines have all the best versions of ROOT BEER! Woohoo! Nothing beats a hook and ladder with some Barq's root beer! - Sandwiches Near Me - Valencia, California

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I enjoy Firehouse Very much my sandwich was excellent Service is top notch But today's mac & cheese Three-quarter serving with not much cheese flavor was not up to their normal standards I will be back, but won't order the mac & cheese next time read more

Firehouse Subs - Mac & cheese - Sandwiches Near Me - Valencia, California

Food is good, jersey mikes is better. The price is reasonable but the workers are always strange. I've been going for years and feel like every employee is odd. No personalities and awkward to deal with. read more

Good spot for sub sandwich - friendly staff and menu choices are great - definitely a place to stop

You have to order yourself now on a kiosk. I needed help. I asked for help. I got no help. Another guy walks in and they don't make him order himself, they take his order!! I won't go back, I felt disrespected. read more

I have to say I was pretty impressed with this sub joint. It's definitely a step up from the likes of Jersey Mike's and Jimmy John's. I ordered a LARGE Meatball sub combo, light on the marinara because I don't think bread should be soggy when you eat it. Another difference between this place and similar shops, their LARGE is actually 1 foot long when your sandwich is delivered to you. The theme here is epic as well. I'm gonna be honest and say I didn't feel like I was in an ACTUAL fire house but the decor is fun and is definitely better than 4 white walls. I'd say kids would probably LOVE it. My absolute favorite part was the coke machine, you know the one that has like 100 flavors? Ya that one. PRO-tip: Pour 3/4 cherry coke and fill the rest up with a splash of Vanilla Coke, Lime Coke and Lemon Coke. Top it of with a splash of Cherry Coke. SKIP THE "VANILLA CHERRY" cuz they stuff tastes funny. read more

Firehouse Subs - Menuuuuuuu - Sandwiches Near Me - Valencia, California

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We ordered today, 12:06 Postmates. Firehouse Subs needs a quality check on salads, old and wilted! Italian grilled chicken salad- a waste of money! read more

Firehouse Subs - Italian grilled chicken - Sandwiches Near Me - Valencia, California

I stop here during long trail walks. The Hero is my go to. It's a sub place, so rating Ambiance is kinda irrelevant. It's a level up from Subway in most aspects and this is reflected in the pricing. 3 sizes of subs to choose from. Service is usually professional. I like it well enough to visit probably 15 times a year or more. I would give it a slight nod over Capriotti's, for instance. read more

I stopped by Barnes and Noble Bookstore and tried this place again. I had the Hook and Ladder sandwich - for $14 for a large sandwich, price can be steep. I probably won't go out of my way to come here but if you are in the area (Valencia) and want something quick, relatively healthy and fresh, definitely better than Subway. read more

On my bookmarked list for some time, but after both of my sons raved about this place on yesterday, dropping in before they headed off to work, my wife and I couldn't wait to try them for ourselves. So with my youngest having the day off, we both made a run for a take out order of 2 Smokehouse Beef and Cheddar Briskets for my wife and I, my wife requesting "no cheese" on her sandwich. My son enjoyed the brisket tremendously his first visit, while he tried the Pastrami today. And after arriving back home we all enjoyed our choices. What makes the difference from so many others, is the choice of bread, which isn't too thick and chewy, and the fresh ingredients. We all saved half of our sandwiches for later; order the large and you won't be sorry, with just the right amount of protein between the bread. I'll be trying their Tuna and Pastrami offerings on future visits. read more

Firehouse Subs - Smokehouse Beef and Cheddar Brisket - Sandwiches Near Me - Valencia, California

I was in the mood for a sandwich and stopped in because there were no nearby Subways. I am so glad I did! For the same price of a Subway sandwich and so much better! The bread is fresh and soft with a little crunch on the outside. I had tuna. It had very good flavor. Nice portion and size. Fresh ingredients too! The Swiss cheese actually has flavor, so you know its quality cheese... cheap Swiss lacks flavor. The place is very clean and spacious, lots of seating and very cute decor. Employees were very helpful and attentive. I definitely recommend and will be back! read more

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They added kiosks :| No more interaction with employees. Busy, but the line moves slower than normal because everyone's trying to figure out the kiosk. I generally and normally really enjoy the vibes that manager and employees create by interacting with guests. Today that was not the case :( read more

Love this location. It is very big and actually felt like I was at a fire station. The lady that was wiping down the tables was so nice and friendly. After a stressful day at work, she cheered me up a little bit. Thank you so much. Wish I had ask for her name. I also enjoyed my birthday pastrami Ruben sandwich. It was exactly what I have been craving for lately. read more

Firehouse Subs - Birthday sub. Amazing Pastrami Ruben. - Sandwiches Near Me - Valencia, California

Always enjoy coming here. Always a good group of high school kids working, making and selling subs. Haiden at the register was extremely nice and helpful. Took my order promptly and made great conversation while helping me, and the staff in the kitchen had my order up in a few short minutes. Had the steak and cheese which was made to perfection. I'll definitely be back. read more

am done with firehouse subs, they installed those computers so you have to order your own food. BAD IDEA !!!!!!!

Here we go again... this is the third time in a row that this particular Firehouse has let me down. You'd think when spending over $40 (with tip and rounding up for first responders included) for two sandwich's and a cup of chili that one would receive better service. As usual, I ordered a meatball sandwich with a pickle and cup of chili. The sandwich hardly has any sauce, my cup of chili is cold, and my pickle is literally the saddest pickle I have ever seen (see attached photo). I gave this place one last chance but needless to say, I will never come here again. read more

Firehouse Subs - Sad pickle. - Sandwiches Near Me - Valencia, California

food was great... good taste a bit better that other subs... Member not that great, I was having trouble ordering on line and ask if I can order at the store or on line.????? Didn't get an answe. so I de ides to orden at the store and the manager said ok so what do u want.... Like she didn't want to help me out so I just left and went somewhere else.... If she's the manager she could act a bit friendly.... She act like she really likes her job..... I didn't get that from her..... u just lost of of ur customers.... Hope to find another restaurant with good subs but not this one.... Is not the good is the many and workers....!!!!!! read more

Tonight we came into this restaurant to try out the sandwiches. We ordered the NewYork steamer , Pepperoni pizza meatball sub , and a build your own sandwich with turkey and Jack cheese only . After waiting 35 minutes for our 3 sandwiches the meatball sandwich was lukewarm and the build your own sub was made incorrectly with everything on it . My wife's New York steamer was made with no Corned beef and was so small it you couldn't even see the meat inside the bread . I'm sorry but for $13 the sandwich would look like the picture on the wall . False advertising. When I spoke to the employee about the sandwiches he argued that I ordered wrong even though the receipt had the correct directions. When I brought his attention to the steamer he said that's the way it comes , I asked what comes on it ? He couldn't answer without looking at the menu . I asked to have both sandwiches remade and when they were brought back to us the turkey was correct but the NewYork steamer was now made with the correct amount of meat but now had ingredients we didn't ask for so we asked for a refund at the point because it has been over 45 min and we just wanted to leave . I asked for the managers number to contact them in the morning and they said "why ? I can't give it to you ? I wasn't asking for their personal cell number but just a contact number to discuss this visit. We were sitting waiting for the refund when after 10 more minutes we asked it it was done and the employee said I was waiting for you I need your card . They couldn't come over and let us know it was needed . Overall this was a bad experience the employees need to be trained to know the menu and to read the order correctly. They need to be accommodating to the customer and be nice and helpful. To argue with a customer over their errors is unacceptable. I also feel that if you advertise a sandwich to look a certain way to get the customer to buy it you should get a sandwich that looks that way too . read more

Sandwiches are alway good and hot! One of my favorite place to come too for a meatball sub or there their hook and ladder sub.

First time trying this place & their sandwiches were very good but not a place to eat if you're in a hurry. It took them quite a bit of time (about 30min) to get 2 sandwiches ready. It did look like they were having a busy day but I didn't expect to wait for 2 sandwiches that long. read more

The meat was bad. I ordered the steak and cheese sandwich, but the meat seemed to be just reheated and placed in the bread. It definitely wasn't fresh, and I ended up with a stomach ache. Jersey Mike's is definitely better in terms of fresh food. I won't be returning. read more

3.75 stars. I ordered a medium NY Steamer sandwich combo, which came to $11.18. The wheat bread was OK; on the soft side. There really wasn't a lot of protein in the sandwich. The quality of the meat was decent, but overall it was forgettable. This may well be a case of ordering the "wrong thing" combined with the worker having a light hand, but I'm not particularly inclined to come back based on the sandwich I had. They have one of the new computerized soda machines, so you should be able to come up with a beverage that you'll like. read more

Firehouse Subs - NY Steamer. Decent bread, but not a lot of protein - Sandwiches Near Me - Valencia, California

I've been a fan of Firehouse Subs since I used to live in IL. So I was delighted when I moved to Santa Clarita to see one. Honestly I've been always impressed with their food, my favorite is Engineer but their special ones Jamaican Jerk Turkey and Spicy Cajun Chicken are damn good too. Besides their food, their employees are also awesome! Very young people but they always greet and treat customers with great respects. I personally had lost my credit card at this place when I went back to check if they could help me, and they took care of it very delicately and great manners. These amazing youngsters make me feel hopeful about the future read more

I recently submitted an online order for pickup. The order was particular, with specific requirements for what cannot be in a sandwich. The order was printed out correctly with the exact specifications on the label attached to the bag. Despite all these efforts, the sandwiches were made incorrectly. I was very disappointed as it was not easy to have it picked up. At mealtime, I found out it had been made incorrectly. The employee did not look at the digital note attached to the bag. read more

Super good!!! Tyler was awesome. Sandwiches were great. Don't go to Baja Fresh next door. They suck. No wonder why they were empty!!!! read more

Firehouse Subs - Sandwiches Near Me - Valencia, California

First time eating here and was very disappointed. I ordered the New York Steamer and the sandwich had at the most 4 ounces of Pastrami with mayo on the sandwich. Who puts mayo on pastrami? Never again. read more

Stomach growling like Queens song "We are the Champions" luckily I Spotted this awesome spot in Santa Clarita while visiting BMW. First time here, friendly staff and very informative with their menu. Love the look and commitment to Fire Stations all over California. Ordered "Hook and Ladder" sandwich , was surprised with the size and look. Took a bite and Bammmmmm , it was amazing and finished all 12 ounces of it. I will definitely be back when around Santa Clarita Area. read more

Firehouse Subs - Hook & Ladder - Sandwiches Near Me - Valencia, California

3.5 Stars My husband is familiar with Firehouse Subs because they also have them in Texas and Arkansas (where he has family). He told me that their subs were huge and really good. The one in Valencia opened in January 2015 (1 year ago). They have hot and cold subs, subs under 500 calories, and even salads. You can order online which we tried to do. However, I think it was having issues because my husband called them to make sure our order was submitted and they didn't have it. So we placed our order over the phone instead. For two combos with chips and a drink, it came out to approximately $20. We both ordered the Smoked Turkey Breast sandwich. Sandwiches that are "fully involved" means it comes with mayo, lettuce, tomato, onion, and deli mustard. They give you a dill pickle on the side. They also have various kinds of hot sauces that range in spiciness. I really enjoyed my sandwich... the bread and turkey were really good and I liked all the flavors. I just thought the person who made my sandwich was a bit heavy on the mayo. My husband on the other hand was disappointed with his sandwich. He said it was tiny (skimpy on the ingredients) and not like he remembered at all. I guess that was the disadvantage because he's had it in other states so he can compare it to other Firehouse Subs. I have to agree that the sandwich wasn't very large. I finished the entire thing.... a bit bigger than a 6 inch sub, but not by much. Other than that, if they had one closer to my house, I would probably be a regular. 9/100 Reviews for 2016 read more

Firehouse Subs - Sandwiches Near Me - Valencia, California

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Best subs in SCV for sure. From the very cool and spacious dining room to the prompt and courteous service (not to mention great tasting sandwiches) Firehouse puts out the flames of hunger with hearty subs. Special acknowledgement to Noah who asked how we were doing twice and made sure we were all set and happy with our sandwiches. Located conveniently across the street from the Chevy dealer and next to Barnes and Noble, make sure you check them out and try one of their meatball subs, turkey subs and philly steak and cheese sandwiches. They're good. read more

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We came into Firehouse to try it after hearing good things from other yelpers about their grand opening. It's a franchised business that was originally founded by firefighters so it sounded pretty cool. We walked in and were greeted immediately by all the staff behind the counter. Inside is decorated with a firehouse theme. There is firehouse paraphernalia all over the walls: Everything from uniforms, fire hoses, axes to black and white photos of local historic places etc. There is also a mural of Santa Clarita with firemen on the wall. They gave my daughter a plastic fire hat to take home and she had a lot of fun with it. As for the sandwiches, there are so many to choose from. I had the Italian based on the staff recommendation and was not disappointed. You can get their sandwichs hot or cold. They will ask you if you want it "fully involved." That means deli mustard, mayo, tomato, onion, lettuce and Kosher dill pickle spear on the side. The sandwich was great, really one of the best subs I've had. Jersey Mike's has easily always been my favorite sub store but they definitely have some competition now. I like that Firehouse has a hometown feel to it. The manager, (or maybe the owner, I forget) Jennifer Press, engaged us a couple times throughout our visit with pleasant conversation and was very friendly. I truly enjoyed my visit and my food. I'll certainly be back. read more

Firehouse Subs - Pretty cool firehouse theme! - Sandwiches Near Me - Valencia, California

Great service, good food, clean establishment. It was my first time and I didn't realize my sub was hot (I prefer cold). But that's no big deal. Service was cheerful and quick. The sandwich was made well. The wait time was decent enough. Prices are a tiny bit higher than I'd expect but not astronomical. All in all a good spot. read more

Love coming here. Food is ALWAYS great and everyone working here has a sense of urgency; which is hard to find. There's two women who i always see here who is always so kind, & helpful! ( Tuesday the 15th @ 12pm) read more

Firehouse Subs - Spicy Cajun chicken - Sandwiches Near Me - Valencia, California

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