Very polite, quick service. Food was hot, nothing was disappointing. Highly recommend!!

I am gluten and dairy free...so I ordered a gluten free hook and ladder with no cheese. We had it delivered and when it got to us there was cheese on my sub. It clearly stated on the recipe on the outside of the bag that it was gluten free bun and no cheese. Very disappointed for the attention to detail. read more

Food was excellent. Enjoyed their fries immensely. Scott the general manager was so friendly and obviously focused on customer service. He made our visit most enjoyable! read more

Firehouse Subs - Store photo - Delis Near Me - Myrtle Beach, South Carolina

Sandwich was great as always. The service was top notch! The general manager Scott went above and beyond being so helpful and friendly. He totally focuses on his customers! read more

Sandwiches were good! But the soda machine was out of almost every favor. It appears they aren't checking regularly. They were a little slow with making the sandwiches, but at least once we got them, they were good. Cleanliness was good overall. read more

aye man this Philly cheese sub is the way to go and the employees were chill to yall go check em out

This location is pretty much the same as any Firehouse Subs location you've frequented. Its seems to always have customers and the two times I've been here, they've had 4 people working. Subs are made to order and they have lots of different sauces and condiments at the counter that you can grab to work with to augment your sammich. The folks in here aren't the fastest ever and this last trip in I ordered my sub to go and it was served to me as an eat in...both big deal, they boxed it up, but the counter girl at the register messed that up. Tip...follow their Facebook page for their "name of the day" which can earn you a free medium sub of your choosing with any purchase...you just have to show i.d. that your name matches the name of the day. This location honors it without hassle. read more

After not eating at Firehouse for close to a year, I decided to use my free sub birthday reward and try it out again. And I'm sorry that I did. I wish I could rate the food. This was an online order. I went in, and it's not on the rack. The manager was there, or who I believe was the manager, and proceeded to ask my name. Upon looking around, they informed me they did not have the order, and proceeded to continue doing what they were doing. Now, I don't expect them to drop everything. But I do expect to be served. An order is missing. Make it right. Ask what the order was, and make it. Or in the off chance that somebody else took it off the rack, remake it. Ask to see my order history. I can pull it up in the app. But nope, all she said was "we don't have it" and walked away. You don't have it? That's your answer? I'm glad it was a free sub. Because that's a bad answer no matter what, but worse if it involves money. Funny that this is the very same location I had a negative experience at almost a year ago. I guess nothing has changed. If Firehouse wants to make this right, reload my account with my free birthday sub. Since I'm now out that reward and didn't get a sub either. read more

Firehouse Subs - My order that I never received. "We don't have it" is what I was told. - Delis Near Me - Myrtle Beach, South Carolina

This place is awful and I will not be coming back. As an 11 year old I can usually wait a little while and just sit around in my phone, or do whatever really. So I did that and 15 minutes passed. Didn't think about it that much. Then it hit 25 minutes then 30 and me and my family and friends were still waiting for our food. We ended up waiting 45 minutes for 3 sandwiches. I do not appreciate their work effort on this trip. I love very close to this restaurant and I really like the food, but I don't think I will be coming back. Thank you for reading. -Wyatt C. read more

Firehouse Subs - Delis Near Me - Myrtle Beach, South Carolina

Just tried to call you! I just ate 1/2 sub & now I'm sick in my stomach trying to move. Please check the meat out & now no dinner for me. Motel 6 read more

I LOVE Firehouse Subs! They make, in my mind, the BEST sandwich at any franchise sub shop. I always get the large hook and ladder sub (without onions) and that first bite takes me places. My sub was prepared fresh in just a few minutes even though there were others ordering as well. The staff were very friendly and the restaurant was very clean. I know for sure I'll be back next time I'm in Myrtle Beach! read more

Don't like the subs they are over rated publix makes better subs in my opinion my order is never right and the sandwich is saggy

The place it self was super clean. The staff was ok not super friendly. The sandwiches were really good. I would recommend checking your order before you leave. They forgot a few thing of my order but they fix the problem as soon as I brought it to their attention. read more

I just walked out of this sorry excuse for a sub place ten minutes ago. I walked in alone, order a simple small steamer sub with small potato salad side combo deal and time on my receipt says 5:16, she asks my name I sit down and wait... and wait... and wait... It's now 5: 46 and I see walk ins who came in after me getting their meals and leaving, whole large family sit downs getting served who came in well after me... few more minutes I walk up to the register and ask if there is a problem with my order, the tall heavy set far from cheerful black girl who took my order with an attitude that screams she thinks the world owes her something checks and says simply "you're next up" with an attitude... I worked in NYC for over 20 years before moving here, I know BS when I see and hear it. More people who ordered after me get their food and walk out... Knew it. I wait ANOTHER 15 MINUTES making it over and HOUR total, now I'm seething, I walk back up to the order register and an older lady behind the counter thank god with a much better demeanor, sweet, tends to me and I told her "I want a refund Iv'e been standing here over an hour, people walked in after me are long gone and some sat and ate and left already, I came up here once already asking whats going on and was lied to!" She begins processing the refund and says "we've been telling people it's about a 40 minute wait" , I replied, "Well no one said anything like that to me! Giver me my refund and let me out of here!"... and another lady who was tired of this nonsense was behind me looking for a refund too!... saying "No one said that to me either! I want one too!" There are at least 6 people behind that counter, what the hell are they doing, slaughtering the cow and processing it!?!?! It's just deli meat! Pastrami warmed up with mustard sauce on it on bread! A scoop of potato salad! I've gotten effing full Filet Mignon dinner at Ruth's Chris with mixed drinks in HALF this time! LITERALLY Total waste of over an hour by the time I got the hell out of there, went next door to the Japanese Hibachi place and ate better anyway. I am not a vacationer and live very close by. Last time I ever set foot in that place! I work in the tourism sector here in Myrtle Beach as well. I PROMISE I get the last laugh. read more

Walked into firehouse. The rude man yelled "You have to have a mask" and I informed him that I had a medical condition. He says back "do you have proof?" How do I prove I have asthma? I nicely told him I'd take my business elsewhere. PROUD AMERICAN HERE THAT WILL NOT SUPPORT BUSINESSES WHO TREAT THEIR LOCALS THIS WAY. read more

They have excellent sandwiches at a reasonable price. However, they take very long time to get your sandwich. Don't come here in a hurry.

I tried the chicken and dumpling soup and I was really disappointed. It had three little grape sized dumplings and no chicken. For $3 kind of disappointed. read more

Here in town on vacation, this place was ridiculously slow. Told us it'd be 10 minutes just to make food, and then it actually took 20... Ridiculous, will absolutely never come here again, how can a fast food / quick service place take that long to prepare a sandwich? read more

Prefer this place over subway. Quick friendly service. They definitely have options as far as hearty subs and some on the lighter side. Subs can be give or take depending on what your order. However, if you're looking for a quick bite to eat, I definitely recommend. read more

Gave this place 3 chances and jokes on me i guess. I love firehouse but this location sucks have idiots in there that can't even get the bread type correct or apparently read a food order accurately and they have forgotten items 2/3 orders now and 1/3 on the incorrect bread. It's surely not rocket science. I'll take my business elsewhere to a business that can handle it. read more

This was my second visit ever to this franchise. The person at the register was rude and disrespectful. She was mad that she had to speak to me at all. If you are talking through a mask you need to speak up. I did not know about "pair" I just wanted a sandwich and soup. She thought I was an idiot. The food was not that good but the service is the reason I will not go there again. read more

Money....awesome. our first time and can't wait til someone opens one in northern ohio (near Hudson). Top 5 sub place. read more

Staff was rude, place was dirty and subs were average. Do yourself a favor and go to Jersey Mike's.

Just OK. Had subs at other locations that were great. Order started off with a very grumpy old man. Ordered was heated (requested cold) and no cheese. 15 minute ride home and it was soggy. Not very happy. read more

My family and I love this place! We're from NJ and wish we had one of these sub shops by us. Always a "must" visit every time we come to our vacation home. So delicious! read more

I'm from NJ. We know subs. This place is like a Quiznos (everything toasted), and the meat is decent - but like Quiznos, and other wanna-be sub places, the meat/cheese is pre portioned and meat is steamed. Italian dressing, not o&v, and yes, there's a difference. Place was super clean, staff very pleasant, but I'm a Jersey girl (and I don't necessarily embrace that title) but I know subs, and these are sandwiches, not subs, by my definition. read more

I love Firehouse, but the location I stopped at today on 38th ave n in Myrtle Beach is one I will never stop at again. The floors were dirty and the bathroom looked like a dirty truck-stop. There was also one female working that could have said hi, or thank you. But, I guess she just did not care about good customer relations. read more

This has to be the dirtiest Firehouse Sub location I've ever entered, the restroom was filthy as well was the floors throughout, tables, soda machine, trash can tops, and the tray my food was placed in. The soda machine had no ice and the hand sanitizer dispenser was empty. I mentioned my discuss to the girl who took my order and she just shook her head and stated she was aware of the problem... The management of this store has totally dropped the ball!! Will not return! read more

Firehouse subs was great! It was fresh and the bread was really good. It was one of the better chains I've had for subs. I had it in Myrtle Beach and now I've seen two pop up in Michigan that were not there before. It looks like this is a booming franchise and I'm glad I got to try it! The pop (coke) machine is one of the newer ones where you can mix and add flavors to the drink. Fresh sandwiches are always good! read more

Clean and somewhat friendly staff. However my sandwich had no flavor and couldn't seem to taste or locate the cheddar cheese on it. It also took WAY TOO LONG for four workers to handle three customers. read more

Fantastic. This was the first time that we had been to a Firehouse Subs, but I must say I'm now a fan. They are heads above Subway and Quiznos in terms of taste, presentation, and staff friendliness. The Coke machine that can do everything and anything is pretty rad, too. read more

lorand what ever corporate did has no reflection on the owners of the stores I know one of the owners personally and they are wonderful friendly people willing to help their crew no matter what always concerned that the customer has the best experiance, they hold fund drives for the tornado victims ect. And they have great food to boot love me some firehouse read more

Great subs, clean environment, and friendly staff. Lady on register was a sweetheart and i will for sure be returning.

Based on reviews we decided to give Firehouse Subs a try and we are glad we did. Enjoyed a great meatball sub and grilled chicken sub. We will definitely make it a frequent stop. read more

Appreciate the fact they used grubhub and delivered. That being said, a small $7 sub really is small! Tuna sub was adequate, chicken salad sub left room to be desired. Delivery was quick. read more

Clean restaurant with a friendly staff. Best club sub on the beach! I enjoyed mello yellow peach as my drink and the brownie was delicious! read more

Firehouse Subs - a sandwich and a sandwich wrapper - Delis Near Me - Myrtle Beach, South Carolina

Went in to pick up food like every other time I have. I use the app and apparently this time the app sent food to a different location other than the one that was closest to me (I had never had this happen) Not one of the employees helped whatsoever with going through this situation other than telling me I had to go to the location it was sent to, to get a refund. Luckily, I contacted the other store, they were kind and helped refund me over the phone rather than driving 45 min to go there like the Manager had told me at this location. I was so angry I didn't even reorder food from there like the Manager had told me I would have to do (not a problem!) My boyfriend went ahead and reordered food anyways and when he got it, even after verbally telling them no BBQ sauce on his brisket sandwich,, it of course was still on there. Shit service, and apparently can't build a sand which even when the order is given to them face to face 30 seconds before making it. Will never eat Firehouse again, especially if that's how their management staff deals with minimal issues like just calling the other store to tell them there is a mistake. read more

I ordered a cheesesteak and it took 14 minutes to get my sub. 2 other people got their subs before me who had purchased after me. When I questioned the delay, the girl didn't say anything. She just went and finally got the meat out of the cooker and prepared the sub. I said it shouldn't take this long and others shouldn't be given their food before mine. Did you guys forget the order. Still no response from her besides "do you want mayo?" And the when she finally have it to me she said have a good day and I was like, how about sorry for the delay. Still nothing. Terrible service. They have forever ruined my opinion on their subs due to terrible customer service. Just apologize for the delay. Offer me a free soda or chips or something. Just acknowledge the fact that you messed up my meal and caused a huge delay. Just acknowledge it!! read more

Usually an empty eatery is an eerie omen. However, I came away impressed with this establishment. The service was excellent and relatively quick. Not Subway speed but a speed associated with precision and care. I tried the engineer, steak and cheese, and the steamer. The engineer was a pleasant but subtle sandwich with not one thing standing out but a delectable combination. The steak and cheese was predictable and tasty but forgettable. The tiny pieces of chopped steak fell to the ground during consumption. The standout sandwich was the steamer. The pastrami and beef brisket combined with the Italian dressing and mustard for a salty and savory treat. I definitely recommend this sandwich and would probably visit Firehouse more if not for the price per size ratio. A medium sandwich for around 6 dollars isn't bad but it does leave you feeling unsatisfied compared with that of Subway despite the admitted blandness. Anyway, if you haven't tried Firehouse and love subs you won't be disappointed! read more