I'm still torn between giving the restaurant 4 or 5 stars. I still think the food is fantastic and workers are very friendly. But I was there recently and the door to the bathroom was a little sticky and several of the tables still had crumbs on them. I know it's not 5 start dining or a formal restaurant. Other than those things, the place is still great. They have a new sodapop dispenser which has a touch screen for selecting your drinks, similar to a jukebox. It's pretty cool. I found out that they sell 5 gallon buckets for $2. Much cheaper than Home Depot. These are leftover buckets that they buy their pickles in. I needed a bucket for brining a turkey. The only bucket we had at home was used for home improvement projects and even after cleaning it with bleach, I didn't feel comfortable putting food in it. So anytime I need a 5 gallon bucket in the future, I will buy more from Firehouse Subs. read more

I was very surprised and impressed with Firehouse. Besides having a fun brand, the food is excellent. I really like their take on "hot sauces" (they have a huge collection of hot sauces ranging in hottest 1 to 10). The subs take a bit long to get prepared -- but worth the wait. read more

Went in to see if they were interested in a food trade (work at a business close) and the young gentleman at the cash register just says "absolutely not, get out now" while pointing at the door. I usually would just buy a sandwich when they don't want to trade but I don't think I'll ever come back after that little stunt. read more

I came here because I had a coupon. I'll be back though because the people working here were nice and informative. Yes, I am the girl who asked the guy behind the register what his favorite sandwich is and if he'd recommend anything. He directed me to an edited version of one of their top sellers that came with a side of au juis (sp?). It was good. Portions are good and even without a coupon the prices aren't bad. Still haven't tried that meatball sub that supposedly makes them famous. Maybe next time. read more

I am a sub guy and always like to hit up new places. I know this is a chain and sometimes that means not the best attention to details. But I went to firehouse and had the steamer this week and fell in love with this place. Great meat really sauce (I am and sauce guy) sub and great atmosphere. I likes it so much I went back the next day and tried the brisket and loved that one too. The cherry lime aid is a little sweet but a great compliment to the cubs. read more

The past two times I have been to firehouse subs I ordered a build your own with American cheese, lettuce and pickles on white bread. Both times I received the sandwich cut in half with nothing on the first half and only lettuce on the second. read more

What the hell? I order white bread and get crap wheat bread. Delivery. I call and they said we were out. They are 'mailing' me a free sub coupon. Unreal. read more

Usually very consistent but on Sunday, they were definitely off their game. Soda machine was almost completely out of any selections for drinks. When I asked the cashier about it, he indicated that he "could" change them out but he was a bit busy. I'm not sure why I paid for a large soda cup to drink ice water out of it. It took over 15 minutes for me to get my sandwich. I'm guessing they were understaffed. I'm writing because I know this location is typically a lot better than this. read more

Tried this place on a whim and I gotta say it's the best sub sandwich I've ever had. Ingredients are fresh and very tasty. My personal favorite is the sweet and spicy meatball. Unbelievable! It is a little pricey but compared to quiznos or subway the flavors and quality can't be matched. They also have a plethora of hot sauces to try. White Zombie is my new favorite. Give them a try and you won't be disappointed. Side note: they give FD/EMS free large drinks. read more

Great tasting bread and meat. Staff could not have been any nicer and the store was super clean.

I order the Virginia ham on a small wheat bread. I was so glad they had smaller portions. They are so fresh. Alot better then other places read more

Food is okay, customer service stinks! I ordered through Uber and didn't get the complete order yet paid for it. Driver already was gone, no phone number easily found for Uber. Called Firehouse and was pretty much made to feel it's my problem not theirs, driver apparently left part of the order behind. Blaming the driver doesn't work for me, I'm the paying customer I either need someone to go above and beyond to resolve or lose my business. I will pursue Uber, but the service is very poor at this location, won't be back. Not the first time service was below average at this location. read more

After a long hard search I was so happy that a Firehouse Subs was in the area, after driving thru a snowstorm I made it to Firehouse and it was so worth the drive. Not to be biased but this i and still is the best sandwich Ive ever had. Ive been around the world and its still the best. I had the New York Steamer fully involved. True it does take longer and is a little more expensive than other but its the quality is what I like. I don't get skimped on toppings like at Subway or Quiznos. Subway just microwaves their subs, Quiznos toasts their subs but Firehouse steams their subs which gives it a great taste. All in all ill go back back again, just wish it was closer and oh yeah they bring the sandwich to your table which I love read more

This place has ecxellent tasting subs, very thick and they don't skimp on the meat. Between this place and Which wich, there is no better sub shop in the Highlands Ranch area. Plus they have 20+ different hot sauces ranging from 1-10 on the heat rating that you can dabble over your sub for some extra flavor. They have a Jim beam hot sauce that is just killer. Even better than that is the gator hammock swamp hot sauce. Very hard to find, delicious hot sauce. Though the subs are not as cheap as which wich but they are definitely more filling and offer a better portion size. read more

Sorry correction I was walking into firehouse subs at 8:50 and I walked inside for my food and stood in line. I am pretty sure there was two people in front of me and they came and told me that I have to go because they wouldnt have time to serve me. But I said wait there is ten min. Till closing and they still asked me to leave because they couldn't get two people there food in ten minutes which is really saying something for a sandwich shop. Well anyways they made me walk out and they followed me closed the door behind me and put up the closed sign even though there was still like 8 min till 9. read more

I really like this location. The food is really good and the staff is usually pretty good too. Sometimes, they are a little lethargic, but overall, the experience is usually good. read more

Got my Uber eats order I got a combo forgot my chips and drinks I tried to call left me on hold for 20 mins just listening to them take orders read more

I have been meaning to try this place since I got back to Denver a few months ago. It's founded by firemen (an obvious plus) and was pretty good. I wouldn't say it differs a whole lot from a place like Quiznos, but they did have some unique sandwhiches, the service was good, and the environment was enjoyable. I might even go so far as to say I would pick this place over Subway or Quiznos since I need to try things like their "hook and ladder" sandwich. read more

We love this place, excellent subs! I'll never go anywhere else as long as a firehouse subs is around. Love love love the sauces.

Pretty damn good sandwich. I got the cheddar beef brisket sandwich. If you like meat, cheese, and bbq sauce, that is the one for you.

This is one of the best sub places around! Even during the lunch rush and you have to wait it is worth! Every sandwich is made fresh for each customer and as many times as I have been there the atmosphere and morale is high! The general manager really knows how to keep the young ones moving and getting things done!!! I think that this is my favorite sub shop!! read more

Coming from Jersey I never heard of firehouse subs but I'm glad I decided to stop in. A nice change from subway and quiznos you can taste the difference in the meat, add one of the many hot sauces that they have and get a mixed drink using their coke machine. The cherry lime ade is slamming! Today was my second time in and I got the Thai pulled pork sandwich that's only out for a limited time. It was good but not great, just enough to satisfy my hunger without being too full. My brother in law got the chicken salad and said it was good nothing spectacular. All in all I'll probably come back if I'm in the mood for a sub sandwich and not in the mood for subway. Good clean place, had the soccer game on Espn, friendly staff and a nice selection of sandwiches and drinks. read more

What a joke! Bought four highly priced subs to go. Made it home a short 5 minuets away and the subs were poorly made and slopped all over the carry all's they were placed in. Not again will I go here. No pride or concern about the job they do. read more

Love Firehouse! My favorite is the turkey bacon sandwich. They serve pretty fast and is always tasty.

I placed some orders on line, first one was it ready even I was 20 minutes late to pick up, and the latest one was terrible: they said they didn't received it, stared at me, like it was my fault. Of course, they didn't apologize. I will never go to this location again, ever. read more

I actually really enjoy eating at Firehouse! Their subs typically taste so fresh and delicious! I love the newer under 500 calorie options! They are so yummy and huge! What I don't like is the terrible unfriendly attitudes in this location! It used to be that we would walk in a get a "WELCOME TO FIREHOUSE" from nearly everyone on the line. The last few times we have been in we are lucky to get someone to look at us. Today I went in and when I approached the register the young lady literally starred at me over her glasses and never said a single word. No, "Hi", " how are you?", or even "what do you want?" I said hello to her and she still just stared at me... I ordered... she never asked if I wanted a drink or chips and she also never asked if I wanted my sandwiches "Fully involved". Yes we have been here a time or two. She was also the same person who brought our food out, set it on the table and walked away with again no customer interaction whatsoever. I am also really disappointed that over 90% of the hot sauce bottles are EMPTY! Why have them out if you can't even get a drop out of them? Not sure what is happening to this location but it is very sad. Hope the managers/owners can give it some much needed attention soon! We won't be visiting again for a while. read more

Very good. The staff was very friendly and the restaurant was very clean. Food was great and fairly affordable as well. Will be back soon.

Amazing food and service. Super clean, and the staff was friendly. Would recommend to anyone in the area for sure. You can really taste the difference from other sub shops since their ingredients taste fresh as opposed to sitting out all day. read more

We love Firehouse and eat there at least once a month, usually more. My favorite is the Italian Sub which is as good as any sandwich I have ever had anywhere. I also like the Meatball and the Brisket. Their Cherry Limeade is fantastic, but I mix it with about 1/3 Sprite to cut some of the sweetness. I havent been to any other locations but the staff is always busy and friendly and they keep the store clean. read more

Terrible service - 4 people "working" but only 1 doing all the work so it took too long. Especially since there was no line. The others were standing around talking instead of working. One girl was too busy talking to a "customer" about her band. The guy working just stood there after taking the order. And they got my order wrong - I paid for mushrooms I didn't get and got onions I specifically said I didn't want. Quality of meat on steak and cheese was only ok - was a bit fatty. This was my first and last visit - too many other better places to choose from. read more

Great food but that's all I can say about it. Very expensive for what you get and very very very slow. We waited over 25 minutes for two sandwiches there was nobody even in front of us. They should've told us there was other sandwiches ahead of us and that they worked like snails. Called the manager and all he could say was we were a little backed up. But I watch them work for 25 minutes and most the time they're tripping over each other. read more

I admit I was a bit hesitant to go in after my previous experiences, but this time made me a returning customer. I came in late and everyone was cleaning the store, but as soon as I walked in, ALL the employees looked up and cheerfully said "Welcome to Firehouse". I was very impressed by the cleanliness and food quality. The new Manager, Andrew was fantastic as well. I will be back! read more

I love this place. I ordered some subs today for myself and my movers and mine was delicious!! I love the variety of hot sauces they have. 2 thumbs up! read more