Been awhile since I've been to firehouse subs and for life of me Dont know why. Food was delicious. Store is clean and customer service is top notch. I definitely will put them on my go to. Thank you ladies , restaurant experience can be so iffy anymore. read more

This was my first time trying firehouse subs, and I needed help with what to order. They were rude, not friendly and no help. Probably won't be back based on my first visit. read more

The food was messed up, we ordered no onions and in the picture below you can see the onions. The service was good but they took a while to come over. The ambiance was ok. We love the soda machine in the diner like vibe. I just would hope for them to care for the food more read more

Firehouse Subs - Fast Food Near Me - Goodlettsville, Tennessee

If you know me, I love a good sammy and Firehouse Subs never seems to disappoint! We were out exploring one afternoon and happened upon this Firehouse that sits in the same shopping plaza as Publix, among a few other spots. For the most part it is your standard Firehouse location. My go-to order is always the Turkey Bacon Ranch...it was just the way I like it, came out in good time, was hot and of course tasty! Service was solid. We were greeted immediately upon entry, cashier and counter staff were friendly and even wished us a good day when we wrapped up. Store exterior and interior was clean and in decent shape. Overall, solid Firehouse location that I would not hesitate to swing by again! read more

Food was overpriced and soggy. The staff was almost giving me the bums rush, not an inviting environment to dine in. Faubus read more

Very good group of young adults putting out great quality. Great service. The atmosphere was good

Service feedback: Regrettably, there was a delay of 45 minutes for my online order. The staff appeared to be preoccupied and mistakenly handed my order to a DoorDash driver. read more

Firehouse Subs may not look like a lot, but taking this sandwich joint at face value would be foolish. The food is good, the interior is kept clean, and the service is timely. The menu is wide with lots of options to strike your fancy, and there's a freestyle machine with lots of options for drinks. Firehouse Subs is a strong supplier of a quick, tasty lunch for any occasion. read more

Ordered the French dip and they had no au jus they should have advised me. That is why people order a French dip without the au jus it is nothing . They gave me a medium as well. Not happy. read more

While the food we ate here was tasty and fresh, I wasn't super impressed with this experience eating at this particular location. I ordered food through their website for the rapid to-go pick up. We had four different sandwiches in our order, and 2 of those were not customized correctly. Granted, I understand I can be picky and changing up the sandwich is a gamble because the more you go through and click to remove or add toppings to a sandwich there's a higher chance that something will be wrong. But I thought ordering it online would make it easier somehow... I guess I was wrong. I asked for my son's kids sandwich to be cold and it was for sure heated, and I customized my turkey bacon ranch to swap out the cheese for Swiss and take off the bacon, onion, and Mayo. Which they did, but then they also took off the ranch too while they were at it. Or added such a minuscule amount that I couldn't even taste it. All that to say, the sandwiches were still good. There was nothing terrible about this experience or this food and I would definitely eat here again. It was on time and hot. I'm just picky about my food and if I'm paying for it, I prefer it to be made to order. read more

I freaking love this location. I order pickup mostly, and yes my food is always correct. The vibes in the store are top tier, it's always clean and the workers are super chilled. Do I regret cheating on subway, absolutely not !! read more

Love this place! Staff is friendly Food is AWESOME! Only set back no large gluten free bread!

October 26th we chose to order lunch from Firehouse vs Subway which was closer to where we were meeting - 19 people. Ordered direct at the restaurant. Staff was nice and helpful. In putting names on the boxes we noticed that two were made with the wrong bread. Correction was readily made. I checked to make sure I had ordered correctly and I had. It was nicely suggested that we consider calling in advance and ordering trays. read more

Firehouse Subs - Inside - Fast Food Near Me - Goodlettsville, Tennessee

Owner is very RUDE They messed up my food and told me to stop back by asking me 1000 million questions and didn't re make the food read more

I walk into the place and are met with 3 very smiling faces and 2 people with the look of, crap, we have to do it again. "1012, (unison) Welcome to Firehouse." Which at the time made me feel special and warm and fuzzy inside. That is untill the next people got the same welcome and I started to understand after 5 minutes of being in there why those other 2 people looked like they hated the thought of anyone else walking in. Now, we got past the welcome committee so let's get the on to the food. I know that a sandwich is just a sadwich but his my friends is a sub and it's a sub that's done well. I had the turkey and mushroom with everything except olives cause, i hate olives. This is way up on the fast food scale. As of right now I am hooked on this place. The wheat bread is awesome and the sandwich just has a flavor that's just freaking good. So all in all if you even remotely like subs give this place a chance. They will great in a chours of 3 part harmony and make you feel special and give you a great sub. All in all I higly reckomend this place, and let's face it. I'm always right about good food! read more

Firehouse Subs is trying to break through as a legitimate competitor to Subway. They do a pretty good job, and they've got a good schtick, with decent sandwiches, a great soda choices, and a nice gimmick of lots of hot sauces. I've been, going to try their meatball sub, and in my own opinion, they oversold the darn thing. It wasn't bad; but it wasn't any kind of reincarnation of the standard meatball sub. It wasn't even very cheesy, and I like my red sauce sandwiches to have some cheesiness to them. I also found the service to be a little slow. I was almost the only person there, and I felt it was kind of slow. I like Firehouse, but I don't love it. read more

Huge fan of this place. I get extra everything on my sandwich and they load it up to be the biggest baddest sandwich I've ever had in me life. Wish they had broccoli cheddar soup though. I'd go a lot more often. read more

Can't rate lower than 1 star, what a shame. Tried the spicy Cajun chicken sub last week. Brings back memories of Wendy's "Where's the Beef?" commercial. Now it's "Where's the Chicken?" Slow service, high price. Very little flavor. Probably 3rd visit since store opened, it will be last. read more

Staff here is not very friendly or helpful, kind of felt like I was bothering them when asking a question, won't eat here again.

Best subs and service ever!! Really nice staff, my kids love getting their Firemen hats!!

Subway has lost its appeal, now that I've tried Firehouse Subs. Their hot subs are really good. When we were there, they were featuring a Sweet Thai Chili Pork Sub that was simply awesome. It was very flavorful and very filling. It was a limited-time sandwich, so I'm interested in finding out what their next special will be. read more

Firehouse, hands down, the best hot sandwiches known to man! I crave it so much, that it's a weekly routine to visit! (A healthy habit!)

I've had firehouse twice. The same meal twice. Delicious BOTH time, fresh both times. Always busy when I go by. I have the turkey cranberry sandwich. It's just the right size and balance of the turkey with the cranberry quenches that Tday craving that I get sometimes before tday:) read more

Great service here. Fantastic subs. Very kid friendly.

Great tasting, fresh, made to order steamed sandwiches! Very clean, new restaurant. Employees seem happy & have a positive attitude.

My fav sub place. The brisket is the best. Love the soda machines pricey but worth it!

My husband and I always went to Subway by our house but he wanted to try Firehouse Subs. We went there and they were courteous, friendly, great service. The food is soo good.. Goodbye Subway- Hello Firehouse!! There food is yummylicious.. You have to try it, you won't regret it... :) read more

This used to be a once a week or more lunch stop for me, but not anymore. I LOVE the food, but I only get a 30 minute lunch break so I have to call in my order. I've called 15 times over the past 3 days with no answer. It either goes to voicemail or someone picks up the phone and immediately hangs up. I called the corporate number to see what was going on and was told because it is a franchise they would have to let the owner know and have them call me back. No response from the owner thus far. Hate to say it, but if my business doesn't warrant picking up a phone, then I'm done calling and done with Firehouse. read more

Love love love me some firehouse subs! Always have a great sandwich here and I also love the customized fountain drink machine!

Great sandwiches...and love the hot sauces lined up on the counter. I just wish you could see over the counter a bit better...but the prep people are very helpful and greet you with a loud cheer. They are a bit pricier than Subway and Quiznos, but the portions seem bigger and I had more than half a sandwich left over for lunch the next day. Great place and neat idea and it was started by firemen as the story goes...a lot of neat fireman stuff to look at as well.....so give them a try! read more

Our office caters with the Goodlettsville, TN location at least 2x a month. Always fresh, always prompt, always with a smile. We can even call on short notice and they always manage to have it here on time and always with a smile. Love working with them and love the food. Great subs! Great service!!! read more

The food was good but later found out my card i use got use again so if you go there DONT use your credit card.pissed off

rude employees more concerned with talking than working. literally waiting more than 10 minutes for a sandwich when were the only people in there is ridiculous even more ridiculous is the fact that the genius made my sandwich wrong, then asked if I'm okay with it made the wrong way instead if just fixing it. and because I've been standing there being ignored and waiting for a meal that should take 3 minutes to make for almost 15 minutes now I say forget it don't even bother fixing it I'm sure they would have fixed it wrong anyways so 10$ 20 minutes and all my sanity later in going home with a sandwich that isn't even appetizing due to clerk error. the ONLY reason I will ever go back is to support the firemen owners but its gonna be a while before I trust my meal to the obviously unconcerned workers here. F'N awesome. read more