We needed an annual inspection for our company's fire extinguisher. I originally called the company…read morewho did the previous inspection. In fact, I called them twice. Two weeks ago. Still haven't heard back from them. I kinda wish they'd call back just so I could have the satisfaction of telling them I went with another company because they took too long to call me back. On a SUNDAY, I sent FIRESHIELD a request for a quote through Yelp. Within a short period of time and a few text messages back and forth, all my questions were answered and I had an appointment scheduled. The tech arrived earlier than the appointment window I was given, was very friendly, and had completed everything in about 15 minutes. FIRESHIELD's fee for the inspection was also less expensive than the other quotes I received. I will definitely be calling them for future fire extinguisher inspections and servicing.

The tech responded quickly and answered all of my questions. The tech provided a realistic…read moreschedule, showed up on time and serviced the fire extinguisher as requested. This service was reasonably priced as well.

Some time ago, the cover plate of the fire sprinkler on the ceiling of my second floor was knocked…read moreloose and fell off. This happened because my son fell on the third floor and accidentally hit the spot where the second-floor fire sprinkler was located. I knew nothing about this kind of thing and was really worried that water would start spraying out immediately! I quickly reached out on Yelp to several licensed fire protection service providers, hoping someone could help reinstall it as soon as possible. Leon from Central Fire Protection & Services was the fastest to respond--within ten minutes! I asked Leon if he could come quickly to help me replace and install it because I had to go out the next day. Leon asked me to send him photos and a short video. After reviewing them, he reassured me that there was no need to worry, that it wasn't a big problem, and told me to just contact him again after I got home. When we returned from our trip, I contacted Leon right away. Leon patiently and thoroughly guided me online on how to choose the correct new cover plate, how to purchase it, and explained that once I received the parts, I could actually install it myself. Even after receiving the new part, I still insisted on having Leon come install it, since I'm not a professional. But Leon kindly and carefully walked me through the installation step by step. Finally, with Leon's help, I successfully installed the new cover plate! I was so happy--not just because Leon provided all this guidance for free and never tried to take advantage of me, but also because through Leon, I learned something new myself. Now, with immense gratitude, I'm writing this review to give Leon the highest praise for his professionalism, honesty, dedication, and his willingness to go above and beyond. I recommend Leon to all my friends. I myself work in professional consulting, and Leon's values completely align with mine: not putting profit first, but putting truly helping others first! It's because of people like Leon that our world becomes a better place. (Oh, and even when I insisted that Leon give me a quote earlier, the service price he offered was extremely reasonable.) Thank you, Leon!

I needed a 5 year inspection for a commercial warehouse, Leon was responsive and very professional…read morein his approach, something sorely lacking now and refreshing to encounter. He had to interact with my tenant, I did not need to be there, payment was easy. If you need anything done with sprinklers, I would strongly recommend him.

I used this company do service a fire extinguisher. After calling around to several places, Silicon…read moreValley Fire came through with high marks. The staff there were all very, very professional & friendly and solved my issue quickly. With several trucks, they can take care of you with a smile. Do not make them the last call you make--make them the first call. If you want to shop around--you'll agree that you should have made them first. Their prices are super reasonable and you will use them again & again.

Robert with Silicon Valley Fire Protection Serviced our very HOT warehouse and building today…read more Nothing but respectful and professional with his whole service... Thank you again Robert, and Silicon Valley Fire.

Absolute nightmare. I am a General Contractor and hired Eric to do a residential fire sprinkler…read moresystem for me. He showed up the first day for like 20 minutes and left which would be fine if his workers were capable, which they weren't. The system was never completed (no exterior test valve, no spare heads in the box, no wrench, and no signage). the work that was completed was terrible. Heads hanging down 1/2" below sheetrock. Wish I could show pictures. I am not exaggeratin. I gave this guy a year to make it right and he kept giving me the run around and finally just stopped responding. Do not hire him.

I called them last week and spoke to the owner (Eric) he stated he would be in his shop/office at…read more8am on Monday. He did mention that he moved to 266 Hillsdale Ave into his friends shop. I show up at 9:15am having difficulty finding his sign and suite number, finally I find it after 15 min and the shop is closed as of 9:45am. The disappointing thing is it took me 15 min to drive from San Jose to this location to find out no one is here. I decided to call (Eric) and he said he is out of town on a job, and would not be onsite for another 60 min. Unfortunately I can't wait around one hour as my time is extremely limited. He never conveyed to me that he would not be in his shop in the morning, communication is not difficult. I wish he was more open & provided me with full transparency.

Great experience working with this fire protection company. The team was professional, responsive,…read moreand very knowledgeable. They showed up on time, completed the work efficiently, and made sure everything was up to code and properly tested. The whole process was smooth from start to finish, and they made sure all inspections were handled without any issues. Highly recommend them for reliable and quality fire protection services.

Fast service, highly recommended. I had fire inspection done. Will use them again. Thx Shahin!read more

Amazing response time and value. They looked into what was required for my specific area and did…read morenot try to upsell me. They were very detailed about exactly what they offered, what was required, and how much everything cost before any work was done leaving no room for any miscommunication. They were very reliable and punctual as well was humble. I haven't had such great customer service in a long time. I appreciate that they took their time to explain everything and make sure that I was comfortable and happy with what I was getting; service and products. He also had refurbished options available to save me some money. I wish I could give them even more stars!

Totally agree with other reviewers for this business! Amazing response time, value and service!! I…read morerequested a quote on Yelp and received multiple responses from many fire protection companies, but Ultimate Fire Protection was the only one who responded with detailed information and actual number $$, which was why I chose them and I am glad I did! Don't be fooled by the number of reviews!

I needed a tagged extinguisher mounted at my property so I got four quotes. A few places were vague…read moreabout how much this would cost and their availability. One place even ghosted me after they realized I just needed one extinguisher so not the best experience! Alex was the most straight-forward of the four businesses I spoke with. He was also easy to schedule with and I had a good feeling about working with him. Day of, he showed up on time, the installation was painless and payment was easy! I couldn't ask for more. I'd highly recommend Alex and Oak Fire Protection!

Their service was excellent. We had a commercial kitchen fire suppression system that hadn't been…read moreserviced in over 7 years and needed to be upgraded. They solved the problem within a matter of days at a very competitive price (certainly lower than our previous service provider).

Wanted to share how kind this business was to my 98 father today. My father brought in a few…read moreextinguishers to renew that had expired. They insisted to not charge him thanking him for serving in world war 2. I thought that was so thoughtful and wanted to share this positive experience. Thank you

One of SSS's employee is a very aggressive and reckless driver. I was driving along San Tomas…read moreExpy's carpool lane and because traffic on the other lanes was slow I was keeping a 2-3 car length defensive space in front of me. This guy couldn't bear that and honked at me and then proceeded to very recklessly overtake me from my left and would've hit me if I had taken my car off the road into the shoulder. All for what... so he could be one car ahead and in the very next intersection i was right beside him. When I reached him through his dispatch he was belligerent and blamed for not telling him enter. I would be wary of hiring services of a company who have such reckless employees.