Shannon and his organization are the best at what they do in the Bay Area. I first started having…read morethem do my fire protection when I realized my buildings sprinkler system was not up to current code. Shannon gave me a good idea of what needed to be done and what the cost was going to be...at the completion of the job, which was done in a timely mannor, the scope of work and costs where just what he said they were going to be. In the years since our first meeting he has done all my annual inspections and serviced all my fire exstinguishers (we have over 80). In addition he has given me great advice on what I needed to do to be "inspector ready" in case of a fire inspection plus countless other valuable tips to be as safe as we can in regards to fire. Call Shannon, or his wife violet, if you have a fire protection need, you will be very happy you did. Carl Liljenstolpe, The Practice Place, San Jose

Wanted to share how kind this business was to my 98 father today. My father brought in a few…read moreextinguishers to renew that had expired. They insisted to not charge him thanking him for serving in world war 2. I thought that was so thoughtful and wanted to share this positive experience. Thank you

I've had several fantastic interactions with the company. Paul is a straight-shooter and gets the…read morejob done. Very thankful for the team of professionals over there.

Have worked with Fireguard for many years. I am in different line of work, but have had a need for…read moretheir services many times. They have provided professional work with well needed suggestions and knowledge to help us get things done right and on time. When we referred Fireguard to others, I have had great responses on how the work was performed. I plan on to keep using fireguard in the future.

I got my Ansul system inspected and maintained by the owner, Singh. He works efficiently; one can…read moretell from the way he works that he knows what he's doing. A few highlights: 1) fast to pick up calls and get back to me with scheduling a time to come out. Feels like he's always ready to take in more business and the attitude was just right. 2) the prices were laid out ahead of time and very reasonable: 1 ansul system, 2 fire extinguishers, I called and got a quote in less than 5 minutes 3) got the whole job done in less than 30 minutes and now my food truck is ready for inspection 4) he offered advise in keeping my food truck's hood more clean instead of selling me services, which I appreciate It was a pleasant experience, nothing complicated, nothing hidden, would definitely use his and his company again in the near future.

Had asked San Jose Fire Protection for a quote on refill + certificate on one fire extinguisher…read more Quote was very promptly provided which was better than quote from big company. Technician arrived and figured out fire extinguisher cannot be determined. At that any point, The technician could have asked for more money. Instead, they provided fire extinguisher from their own inventory + certificate and still did not ask anything extra!! Very rare to see in today's business environment! Thank you San Jose Fire Protection. Will be happy to to do business again!

I worked with Longevity Fire Sprinklers for a small project that other companies didn't want to do,…read moreso they would give me exorbitant quotes but not Longevity Fire. They gave me the quote according to me size of the project. My project was a new 460sf-accessory structure that in order to get approved I needed to install fire sprinklers. Matt had the patience to answer all the questions I had through out the whole process. He is super responsive with text or phone calls. I was hesitant to hire Longevity Fire after reading that 1 star review and I'm glad I gave them the chance. Their work was great, on time and they have great customer service. You won't regret hiring them!

My boss noticed a minimal but consistent drip from one of his fire sprinkler valves in his home. I…read morecalled on Longevity Fire Sprinklers following a recommendation received and it paid off! Vladimir offered guidance and estimates over the phone using pictures and videos and determined we didn't have an "emergency situation" which saved my boss money. We scheduled an appt and within 3 days Carlos was onsite repairing the fire sprinkler leak and peace of mind was restored! Once the drywall and paint repair was completed, Carlos promptly returned and removed the temporary cap and my boss is one happy guy! Thank you!

Hosein and his team were incredible! They are very thorough, professional and they were able to…read moreschedule me an appointment right away. Everything was honestly and thoroughly explained and I am very appreciative. I previously used another well-known large company but never experienced the customer service and thoroughness as those from Black Eagle. I also appreciate that it is a local business based in Santa Clara!

I can't say enough amazing things about this company! I called in an absolute panic; I had a retail…read morestore ready to open and was told by the Department of Building and Safety that due to the age of my building, I didn't need a fire alarm...well, we are days away from final inspection. My project got shut down because of building and safety miss lead me. You have to understand I have a full staff, inventory, security, payroll, and operating expenses all turned un, and I'm in a complete panic. I called these guys, and Josein picked up. He assured me that we could get this done promptly and efficiently; he had my back when I felt alone on an island fighting a giant. He guided me through the process and made a rather unpleasant experience pitiable. Thank you guys! I can't thank you enough! I would recommend it to anybody and everybody!!!

We requested service due to an internal power issue. Michael the tech wasn't just on time; he was…read more10 minutes early. Super professional, friendly, knowledgeable, and extremely helpful. Michael fixed our problem quickly. We could not ask for a better person to work with. Grateful.

Recommendation: Avoid doing business w/First Alarm. Add this one star review to all the others…read moreabout this business. I don't believe I've ever written a 1-star review before. My company paid a significant upfront sum to bring in First Alarm to handle our residential security system. From the outset, there were issues with sensors not working. Any request to get these small issues, most of which should have been addressed during the initial setup, were met with "that will cost you" responses. Eventually, we needed to sell our house. As we called each service provider (e.g. Comcast, AT&T, PG&E, Cal Water, etc.) to turn off our service, all handled it seamlessly and without charge. Except First Alarm. First Alarm charged us for more than a year of unused service (over $1K) even though we were not going to be living in the house (so there would be no cost to them) and my company had paid for all the upfront work. I called and wrote asking First Alarm to reconsider in light of the situation. They said "no" at every turn and decided yet another dissatisfied customer was worth the extra revenue. Buyer beware.

Took 2 extinguishers from my garage over to be serviced (the gauges were reading low) and they told…read moreme one was out of date and needed to be pressure tested and the other couldn't be serviced. Both were 5lb powder types. They tested and serviced the good one for $45 ($20 for the service and $25 for the pressure test), and sold me a new one to replace the non-serviceable one for $65, which is only a little more than what I paid for the non-serviceable extinguisher when it was new. To top it all off, it only took about 15 minutes! TL;DR: Good people, great price, and fast service. Can't go wrong with these folks!

It's that time again for fire extinguisher service! Called ahead to ensure walk in was okay, they…read moresaid of course come on down. When I walked in, they were ready to help. Everyone here is so kind and happy to help with any of your needs. I was in and out in less than 15min. So happy to have found them last year and will continue to use their services. Cost is very competitive, actually better than most. Thank you for the awesome service.

I had an issue with a leking fire sprinkler pipe. Diego was professional and arrived promptly. Was…read moreable to identify and quickly repair the leak. Would definitely recommend his service!