Last year, on CHRISTMAS, of all days, we came home to find that our almost brand new dishwasher had spent the last 7 days leaking water all through out our kitchen and our basically brand new hardwood flooring. Not exactly what you want to come home to during the holidays.
Anyhow, after some initial insurance claim paperwork, we were given the name of Fire Reconstruction as a possible contractor to move forward with for our flooring replacement...and am I ever happy we did! I was 6 weeks away from giving birth to our second child and I really didn't have time to spare to get the work done.
Once we had our adjuster come out and give us the lowdown on what needed to happen (about $33k worth of damage), we jumped over to Fire Reconstruction and they were helpful from start to finish, both the sales person, the home office and the project manager.
We actually decided to not have wood flooring put back in, but instead went with a tile that looks like hardwood flooring. With 2 kiddos, 2 dogs and a pool out back (and the best bathroom to use is in the middle of the house)...wood just didn't seem like the best option any longer...and you know what? Almost no one even could tell the difference between our previous floors and our new tile floors. The selection of tile was great that was within our budget and the project managers were very helpful with the selection process.
The work crew showed up on time each day and while it was a hassle just family-wise, we ended up living upstairs during the reno. We were without our kitchen for a couple weeks...though they made every effort to ease the issue and were able to keep our fridge plugged in the entire time, which was a great help!
They had to take out the ENTIRE bottom floor of wood flooring (about 1500 sq ft), replace a large bottom cabinet and our island, along with all the baseboards throughout the bottom floor. They also had to rip out all of the wood and then re-level the floor.
They use all their own crew (no sub-contractors), which was a big selling point for me. They also came in and helped to pack up the large items and stored it all off site (beds, cabinets, dressers, etc.) and then came back in and put it all back together for us. They also cleaned the home from top to bottom (a couple of times...I don't think my blinds have been cleaned since we moved in almost 3 years ago!! They looked great!), which was awesome, since again, I was super pregnant...the home looked fantastic after their crew left for the last time.
All in all, the process took about 4.5 weeks and they were able to finish everything about 10 days before our newest little bundle was born. I couldn't be happier with the end result (and now am so very glad to have tile instead of wood...tho it was gorgeous...in our home).
I actually let them handle connecting with the insurance company and dealing with receiving payment and paperwork. While our insurance company didn't recommend it, I didn't have one single problem with them. Britany in the main office was always very straight forward with me and very communicative. I found them to be a very trustworthy company.
I would highly recommend them to anyone with insurance claims or are just in need of some remodeling needs.
They are now located on Hempstead in Cypress, though the above address does not reflect this. Our service was completed around 2/10/16. read more
