They responded almost immediately to my request for a quote, offered a good price with 2 day…read moreavailability. The cedar 6x6 posts I ordered were excellent quality for knotty grade. They assisted with a very tight tie down in my truck which got me home. I couldn't ask for any more.

Amazing customer service. Amazing prices…read more Can't recommend enough! The staff was incredibly knowledgeable on all types of wood as well as the pricing. Email responses are lightening fast which I appreciated since I had numerous projects to take care of for clients.

I've lived in Oak Harbor for almost 40 years and Wendy at Floors Plus is the first person, at any…read morebusiness in town, that took the time to listen to my project needs and initiative to request my name and phone number so she could follow up on my progress as she promised to do. I give her and Floors Plus 5-stars!!!!!

I have worked with this company for over 25 years on well over 400 projects. The owners and staff…read moreare kind, profession service oriented people. The process of discovery, planning, costing, scheduling and finally installation are always executed in great detail. The stores are loaded with great samples and if you desire something A product that isn't on hand they will procure it and ship it to you if needed. Lastly, with as many projects as I have worked on there will be a small percentage of warranty work. This typically is a manufacturing defect or some other issue that mars the beauty of the work. There has never been a hesitation to make it right in the few instances this has happened. Overall you will be kicking yourself if you go to one of the other stores or the big box store in town and not Floors Plus. Highly recommend!

Horrible customer service. Ive been trying to place an order and have had sever issues with their…read morewebsite

We have a motorhome with an entry carpet that contours around our dash and seats. We needed to…read morereplace it because it was worn out. We brought our old carpet to the Flooring Outlet. We met Darrell who took us to the back to look at remnants. We chose a nice remnant and told them we needed it to be cut, shaped, bound and a rubber backing applied. It only took a few days and they were finished. They did such a great job! Our new carpet was nicer than the old one, and it even fit better! They did a great job at a very reasonable price and fast turnaround. Highly recommend!

I hired Ozanne Custom HVAC to install the heat pump system in my new house. He was recommended by a…read morefriend with high marks. He was very competitively priced and very friendly. He and his crew showed up on time, and quickly and efficiently, completed my job. Good price, quality work, and on time. I hit the trifecta! That doesn't happen very often. I would highly recommend. Robert even personally came back to fix what looked like a thermostat problem, but turned out to be that someone had flipped the breaker to the outside unit. NO CHARG! Who does that. Thanks, Robert.

These fellows helped me complete a bit of a DIY project involving a mini-split unit. All I needed…read morewas the final connections and with their help I now have a more modern heating/air conditioning system to keep the dwelling comfortable throughout the seasons. Their contributions were much appreciated, especially living as far away as the town of Index. It is often very difficult to find services that will even return phone calls or respond to emails. Highly recommended and I am giving friends and neighbors referrals.

I've known FRED and Victoria for a long time they're good people if you live in a mobile home or a…read moretravel trailer that's a good place to get parts for what you need don't be shy give them a try and FRED he still does construction work so if you're not able to do the work yourself you're able to contract FRED to do the work and I do some work for them still

I bought a door from them which was very expensive and there are no returns so I called them for…read morehelp figuring out the measurements for the door and they said they were too busy to help me. After I did buy the door, it did not come with a hole for a deadbolt, they said you have to special request that but they did not ask me when I ordered it and I did not see that on their website, so now I have to drill the hole myself. They also provided no instruction or advice on installation, they told me to you-tube it. Overall an unsatisfactory experience.

They did a wonderful job on our bathroom shower and floor. I would highly recommend them for your…read morenext tile job!

Northwest granite and flooring just installed our kitchen counter. They are very professional and…read moretake pride in their projects. Shawna went above and beyond with her excellent customer service.

I drove 30 minutes to get to North Cross Landscape Materials this morning (Monday) since their…read morewebsite says they're open on Mondays. When I got there at 10:00 it was CLOSED. I spoke on the phone with someone who said they can't update the website. Obviously if they don't care about updating their website they don't care about their customers. If you want to do business with them be sure to CALL to see if they're really open...and to be sure, ask them how late they'll be open. Good luck, or better yet, find another supplier.

It looked like bark and more than I paid for.. Thanks for being easy to reach and returning my call…read morewhen things were busy they showed up when they said they would and called twenty minutes out when they were on the way

Outstanding service from Gary with getting the right paint. The ppg brand is far superior to the…read morebig box samples that I used, just lays better and lasts longer.

Good place and friendly people. They aren't the lowest price in town but also not expected to be…read more Experience there has been mostly positive overall. Would go back.