Monika, despite all the restrictions due to COVID, was friendly, professional, and quick! She's clearly mastered her art during her many years experienc at Fiorio. 10yrsbIbthink she said. That actually speaks volumes about that place; especially hair salons with generally high turnover. So I walked in there with blue and green hair ‍ trust me, you don't even wana know. It was horrendous! Within an hour and a half, she had completed colour removal, correction , and a beautiful chocolate brown tone replacing the blue and green lol! Mind you, tgisbwas including another stylish who gave me a trim, blow-dry, and style and she was wonderful as well. We had thought the blue, especially, would take a few corrections, but thanks to her experience and expertise, it only took one. I was so impressed! Very happy with Monika! You must try her. I highly recommend! read more

Fiorio At Square One - Hair Salons Near Me - Mississauga, Ontario

We have been coming for over 20 years. In the past was amazing now not much better than a First Choice. Quality and service have dropped and prices risen. Last time we will use their services. read more

If you are shopping around for a new stylist stop here. Eleanor is the one! Over the years, I've gone to many barber shops and many high-end salons. I wasn't committed to any one place or person until now. Satisfied is an understatement and I have standing appointment every four weeks. You should too. She'll make you look your best. read more

I usually only book my appointments with Thuy because she's one of a few hairstylists that I trust completely with cutting my hair. A couple of months ago, I booked an appointment with Thuy to get my hair done for a wedding. As usual, I brought picture references along and had spoken with her prior to booking the appointment of what I was looking for. She was very friendly and chatting with me while also making sure that I was okay throughout the process. She executed what I had wanted perfectly and I would definitely book with her again for my future hair needs! Thanks so much Thuy! Always love your work and your personality! read more

Fiorio At Square One - Hair Salons Near Me - Mississauga, Ontario

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These people don't really care. My stylist left and they didn't even inform me. I went for my scheduled appointment only to find out I wasn't getting any haircut because my stylist no longer works there. The front desk person was at a lost as to what to say to me. It was truly a disappointment. Nobody else at Fiorio Square One could cut my hair the same way or better than those who already left. Be professional - call the client and properly inform them. Don't expect that every call will immediately be answered as your clients have their own jobs too and may not pick up the calls. So, call back, it's important! Clients can simply walk away and let others know the kind of service they get from your salon. read more

I went to get colour and a cut. The woman who dyed my hair did a great job, but although the colour I wanted wasn't perfect, (it's mainly my fault because I've dyed my own hair and I couldnt tell which part of my hair was dyed vs natural). However, when Thuy began to cut my hair she did a fantastic job giving me layers and letting my hair frame my face. I do think Thuy will be the only girl cutting and styling my hair because she understands Asian hair (Asian hair is sooooo difficult to curl with/it barely holds curls). She knows what she's doing! read more

I have been to many salons in the Mississauga area but I seem to always find my way back to Fiorio's. Monika (I joke she is Monique because she is so good), one of the senior colour techs is amazing and made my hair colour dream come true. I usually see Thuy or Mish but all of the stylists are amazing. These professionals are masters of their craft. Each and every person at Fiorio, genuinely wants us to feel amazing about our hair and they go to great lengths to try to get us there. I am very picky and exclusive and I vote for Fiorio. Tell them Tanya Foster sent you read more

these people ruined my daughters hair, they decided to do a certain hairstyle, but she did not agree to, and when they tried to fix it, they ruined it even more. They would not give any of her money back. they basically said too bad for you. read more

the worst hair salon in toronto!!! staf is rude,ignorant ,unprofessional they will destroy your hair and make you pay for it terrible customer service read more

My first visit to Fiorio sq1. I went because I was looking for a balyage expert to help tame my dark mane. After stalking Diana on instagram I decided to give her a try. She definitely knows her stuff. She is honest about what will and won't work for your hair type and is clear about the price. For my dark shoulder length hair it was about $275 plus $50 for olaplex. Pretty standard salon rates in my opinion. It might have been cheaper with a junior stylist but with balyage I wanted an expert. And she is the teacher at the salon so she fit the bill. She got to work. The whole process took about 3 hours including a cut by Adriana. Diana knows what she's doing and works fast placing the foils for the balyage. She didn't talk much. But that's ok. After she placed the foils I was basically handled by an assistant and she moved on to the next customer. She never came back to check on me or Check my colour. She would give the instructions to the assistant and she would handle it. Even after i was getting ready to pay she only happened to see me because she was heading out on a break. And still she didn't ask about my colour. It is obvious she does this a lot and doesn't really care to make the customer feel happy or care about the customers opinion. She's just there to do her job. That being said I do love the colour. It is exactly what I wanted and looks great. She even recommended an at home toner I can use (I had to remind her about that when I was leaving) that can help keep the colour fresh. Adriana was good too. It was a basic trim. So there really isn't much I can say about it. She was a bit more friendly and chatted with me. She did want to sell me lots of product and kept asking what shampoo etc I use. I'm guessing they get a cut of product they sell. I don't really like that. Sell me something I need. Not something that is helping you. So I'm on the fence about her. Overall the place is nice. They offer complimentary coffee or tea and the people there seem nice enough. One thing that I found odd was when I showed up for my appointment which was booked for 9am. They said to come back in 15mins as she was running late. No problem. I come back in 15 and another guy says. Come back in 15 again. I ask why it's taking so long. And then they change their mind and seat me. I still had to wait another 15 and didn't get started till about 9:30. I think that just has to do with Diana. She books out far in advance. So is very busy. It is obvious from the way she treated me as a first time client. She's not there to build a clientele. So as long as you are ok with the cold shoulder treatment it is worth it. The end result is good. I've had better but that is from an LA salon that caters to celebrities. So compared to that she did a pretty decent job for much more reasonable price. I will probably go back for balyage if I want to get it again in a year or so when this has grown out. But I won't be seeing her regularly for my regular roots touch ups (for greys). She is too expensive ($65 ea time). And too busy. I'll still keep to my regular stylist for that. As for cut. I am not sold yet. I might give Adriana another try next year. But I'm also going to keep looking for a balyage colour and stylist that are a better fit in my area. read more

This is yrs ago, I had made an appointment to dye my hair black the hairstylist did a good job of coloring. Unfortunately after a few washes the hair dye washed out in less then a month. I even used color shampoo + conditioner, I asked for advice on hair product I purchased a clay to style my hair. Regardless if my hair was dry or wet for a spiked hair look I wasn't satisfied. The clay doesn't even hold my hair in any type of way what a waste of $$$. Their prices are way too high. Based on many other reviews the owner should be ashamed of himself for not taking responsibility for his actions. He owns the business, he's responsible for the well - being of his staff. Customers are paying with their hard earned money, but the owner instead rather take advantage of people by overcharging them. Nonetheless not owning up to the mistakes that his staff make on a daily basis. Mens haircut: $40 that's a rip off! That's how much it costs to get a haircut downtown. Just recently I had a consultation to dye my hair a different color. The colourist told me from: $75 - $90, it doesn't matter if it's full hair or partial. Definitely a rip off! Majority of the mall hair salons are overpriced anyways. Please save your money, shop around, surf the web read reviews, stop throwing $$$$ away to shark businesses. I highly don't recommend this hair salon. read more

Fiorio At Square One - Fiorio hair salon square one shopping mall - Hair Salons Near Me - Mississauga, Ontario

After my friend's recommendation, I went to Fiorio for the first time to do a BALAYAGE & go from blonde to dark chestnut/rich red! This was the first time I left a salon 100% happy w my hair! TAMMY did my consulting and colouring - and I honestly love her! She listened to my wishes, was very upfront with me and realistic w how my hair will turn out-AND I LOVE THE RESULTS! Definitely recommending her to everyone and def coming back to her again!! Thanks Tammy! Prices are pretty standard and they have good coffee :) . read more

My very first visit at Fiorio was a really positive experience! I've never had any haircuts or treatments done here before, so I was really excited. Although it can be pricer than other salons, it really pays off. On my first visit I was getting a haircut and a balayage done. When I came I was handed a selection of up-to-date magazines, and I was offered a wide selection of beverages as I waited for my hairdresser to come. The environment was very busy but everyone working was very friendly. The salon's atmosphere is very modern, it really makes your time there enjoyable! It's been roughly a year since I've been going to Fiorio and I haven't been disappointed - I'm happy with this salon & my hairdresser, It's worth a visit! read more

Pretty nice salon for being in a mall. Been here twice now. Booked my appointment for a hair cut and style about a week in advance. The staff followed up a day before to confirm my appointment. On arrival, was greeted right away and taken inside. They offered a robe and asked me if I wanted any beverages. Laura was my stylist and she received me a few mins later. Took me to the chair and asked what I wanted. Headed to the hair wash station, quick and efficient wash. Laura talked to me every step of the way and asked me what I wanted done. I just wanted a clean up and not too much of my length taken off. She communicated very well and ensured the length was done with me. She was very sweet and friendly and my cut was perfect. I asked her to style my hair into loose waves and that's exactly what she did. The waves stayed all day and my hair was wonderful. She also recommend a treatment based on me asking her what I should do for dry hair. I'm going back there next month to try that out! Super happy with the salon and Laura! read more

Really great salon located in Square One! My cousin, all her bridesmaids, and all us females of the family got our hair done for her wedding, and everyone's hair came out fantastic! Christina did her best to get the look I was going for, and made sure I was happy with it! She is super sweet and patient! The atmosphere is very busy, hip and lively. The owner, Domenic, is very nice! They accommodated me on short notice, and I really appreciated that I didn't feel rushed out of there. read more

I normally get my hair done @ my friends place where she turned her basement into a home salon. The fact that my birthday is fast approaching, I thought to myself why not pamper myself w/ a professional hair colour @ a recognized salon. So then I booked an appointment to get my hair coloured by Catherine. My appointment was scheduled for June 7th @ 6:15. I was running late due to the fact that I was coming from richmond hill & was stuck in traffic. I called to inform them that I was running late. The receptionist? What she told me was that normally they don't take customers in after being 15mins late but she still allowed me to come down. So I did the hectic commute from richmond hill to mississauga. I arrived @ 6:45 pm being 30 mins late thinking that I was still able to get my hair done. By the time I got there, Catherine was just finishing up with a client. I waited a few minutes for her until she approached me. She introduced herself & asked me what I wanted to do with my hair. All I said was I wanted my hair to be coloured a full solid brown colour. Mind you I have some blonde on my hair that is growing out. She then wasted a few minutes of my time explaining the process it will take to get my hair coloured one solid colour & that she won't be able to do my hair. As mad as I was..I just got up & walked away from the store. What upsets me more is that the receptionist knew that I was running late but yet she allowed me to travel all the way there to only be turned down. I'm also upset @ the fact that when I got to the salon that Catherine girl was still working on someone else's hair so me being late wasn't the factor at all yet she kept saying how late I was for my appointment. Because of the poor service I received from this place, I never want to get my hair done from this location. That is why I also canceled a hair appointment that I was scheduled for couple of days ago. Time wasted is time I'll never get back! read more

Before coming to Fiorio I used to go to one of the top salons in Mississauga, however, I was never truly happy with the way my hair looked. Until I met Nisha. One of the senior stylists at the Square One location. I have been a client of hers for the past year and a half and it is safe to say my hair has never looked better. I am very particular about how I like my hair to look and Nisha is the only stylist I have been to that gives me exactly what I want. I get my hair cut every 3 weeks and the consistency is always there, she never disappoints. In the past, I always used to get my edges lined up and after a week they would grow back and I hated the way they looked. Nisha convinced me to let my natural hairline grow out and it has been the best decision I have ever made when it comes to my hair. One year later, my edges have fully grown out and I have her to thank for that. Nisha is also the first stylist I have made a true connection with. She always makes me feel comfortable when I am in her chair and the conversation is always great. Having my hair always on point gives me confidence and since I've been a client at Fiorio I'm in love with my hair more than ever! Even strangers have given me compliments. I can't say enough great things about this place, especially the service I get from Nisha. Everyone is so friendly and welcoming. I am definitely staying a loyal client for years to come! Highly recommend Nisha! read more

My hair is part of my identity. I know some people can bleach, dye, cut, and shave it without a care but that isn't me. I've been going to Fiorio for over 10 years. It's not the flashiest place in the mall (that would be the Donato Factory... er... spa) but to me, it's the best place for modern styles with the best service. I've gotten many compliments on my hair and it's all thanks to the numerous stylists I've used here. The space is open, wide, and it doesn't feel like a milk factory where chairs upon chairs are lined up in tight spaces (points to Donato). The service here is focused on hair and it has a large special area just for dyeing. My stylist, Daniella, is not cheap but my hair looks phenomenal from day 1 to day 160. She's always super nice, professional, friendly, willing to share a good tip about restaurants, and always on time! I love that about her. Most places just rush you but never here. Another great thing is that they offer you free espresso drinks or tea to start. It's actually on par with the mall coffee so that's a nice little perk. They do have stylists that are more junior so it is possible to get a more affordable hair cut and still look amazing. They also do men's cut very well (Miko cuts my husband's hair). Love this place and after 10+ years going here, it's still my favourite. read more

It's a great salon but ive only had my best haircuts with the more senior level stylists. I had a level 1 recently and they asked me too many questions and it made it seem as if they were unsure with what to do read more

This is my favourite place to go to for a hair cut,new colour,hair treatment,etc I love the variety of their treatments and their friendly service as well. Another thing to mention is that they are also very honest in the advice they recommend to you(which I like)-they know what would work best for you. Also its a bit pricey but I find the results are certainly worth it. read more

First of all, I want to start off by saying that the receptionist by the name of Joyce at this salon is VERY unfriendly. She has extreme attitude, never smiles and is extremely rude. I called to book an appointment with my regular stylist Keisha who is AMAZING. I requested to have her do a full head of highlights for me and was told that Keisha could not do it because she was a junior stylist and still in training mode. Stop there. Keisha has done a full head of foils/ highlights for me already before, taking my hair from a bright red to a nice beige blonde (not easy to get red out). Not to mention, she serviced my hair at this same location and it was the SAME receptionist who had booked me in with her previously, but was now denying me the same service. I booked in for a half head of highlights anyways because Keisha is awesome and I didn't want anybody else touching my hair. However, I left extremely unsatisfied because my hair was not what I wanted due to the fact that they wouldn't allow her to do a full head. I cannot for the life of me understand why the salon would deny me a service that she has a) done for me previously and b)that I had requested for Keisha specifically. I wanted her and only her to do my hair. They could have taken my money, allowed Keisha to do my requested hair service and left me a happy customer. But instead they took my money, only allowed her to complete half the job and I left the salon furious and crying. To top it off, I called later that evening to speak to the manager. The receptionist told me the manager wasn't in and he would give me a call back first thing tomorrow morning. I have yet to receive a phone call. I have spent over $600 at this salon in two months. Enough is enough. If only I could get the money back for my last service. I have taken my business to Donato's and they gave me exactly what I wanted. Extremely happy with them! Horrible receptionist, horrible management ! Next time someone requests a certain stylist for a certain service, they should allow them to sign a contract saying that if my hair doesn't turn out the way I want it, they are not responsible. Keisha is AMAZING! read more

PRO: I've been seeing Catherine for my coloring for months. She always has a solution for my desired color which is to get rid of red. I just love ashy natural brown color and given that I have Asian hair it is hard to achieve but she works her magic and I'm always happy with the result. CON: I've had the worst shampooing experience with whoever shampooed my hair. I could tell she just wasn't into what she was doing. I came home with dye still in my hair. My entire scalp was burning and itching so I washed again and get everything off. My forehead and cheeks were covered with dye no clean up. She was slow like a snail on a turtle's back. It was the longest shampooing experience and back of my shirt was all wet. I knew it was going to take years for her to dry my hair so I told her I'll quickly do it myself. I'll continue to see Catherine but getting shampooed by this other girl will never happen again. read more

I've been getting my hair cut at Fiorio Square One for probably eight or nine years now and with the same stylist (Tanya) for at least the last five. I can confidently say that in all that time I have never once had a bad experience. One single time a small amount of colouring product found its way onto my hair (it had spilled on the washing station) and they moved to fix the problem immediately. That's the closest that I can even come to a complaint and this is me really stretching. The salon is always immaculate and serene inside the zoo that is Square One, with a relaxing waterfall backdrop to keep you calm as you get your hair cut, coloured or styled. Coffee, tea or water is always offered and though by now I almost feel like part of the family, it's always been a relaxed, friendly atmosphere. Gary and Sue are always welcoming when you come in and the owner, Dominic, never fails to take a few moments to say "hi" even though I know he's always swamped with work. Tanya is, of course, a pro and has always done a bang up job with my hair, from back when I had it a little crazy (okay, really crazy) right through to my more sane current styling. I'm sure she could do my hair with her eyes closed by now. In addition when she was away on maternity, Mallory cut my hair and did a great job in Tanya's absence. I'd highly recommend her as well. I remember one time about a year ago or so that I stopped in at a cheaper place (that shall remain nameless) because I desperately needed a trim and didn't have the time to make the trip to Fiorio. It's the biggest mistake I could have made. Sure, I was only out $15-$20 or whatever but I had to wait several weeks for my butchered hair to recover. Never again...there's no need for me to go elsewhere. read more

I'm sure experience here is based on your stylist, so I recommend Anthony. When I need a nice, professional cut I trust Anthony with my hair. Whenever I come where I feel that I have been to a spa, starting with getting my hair washed and a relaxing scalp massage. I was brought a latte and Anthony did a great job at making me feel comfortable. You can tell that he takes great pride in every haircut, and that's definitely something that you want in your stylist. I'm sure that if I sat down and said "surprise me", I would be happy with the results. read more

Fiorio At Square One - Hair credit Anthony Black, Fiorio Square One - Hair Salons Near Me - Mississauga, Ontario

Completely over processed damaged my hair during highlights. My hair was long and healthy my hair is short now. I didn't know it was possible that the hair would actually brake because of highlights. But Tammy managed to do it. I'm devastated with the damage that was done to my hair. Will take me years to grow it back! Would not recommend this place to my worst enemy. read more

1-ask for a credit card day before my appointment ,I see this for the first time in my life! when I gave the debit card they asked may i give them a credit. Advance ,one day before I had a conversation with a stylist and explained what color I want-I showed him my picture with my desired hair color.I asked to make Natural blond -not Gray Not red, not rusty!!!! I repeated it several times -advance and on the day when I came. As a result, when I was sitting on my head with tonal, I told the master looks like I get beige color, and not Natural Blonde which I ask. I have been hair coloring the same color for 20 years now and I know what the tone looks like correctly if it is applied on the head. She told me not to worry, this is not the end result. The result is a terrible color, far from the light which I requested as heaven and earth. I told the colorist that this is not what I ask. She told me that she washed her head three times and there would be light that I want. I said it doesn't work that way. I want to leave the salon with the color of my hair which I ask for, because of which I pay money!! She tried to fix something but to no avail turned out even worse. I realized that it's useless to continue ask something what they want ,this salon just doesn't know how to do what the client asks. My mistake was that I paid the money. When I went to the reception desk to pay the manager said if I wanted to leave a tip? This salon absolutely unprofessional and crooks. read more

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I chose this placed based off of IG posts which looked great! The experience was awful albeit the most expensive service ever! I used to go to Donato and now have found Holden Grace. In between I tried Fiorio and never in my life have I had to cover my face with a towel because the ammonia in the blonde toner was so strong it was making me tear up and hurt my face! I also didn't enjoy that my hair was BACK-COMBED during the bayalage highlight process which obviously hurt to wash out the rats nest made on my head. My hair felt damaged and dry after. I've been getting highlights for yearrrrrs and the end result has never been this poor combined with an uncomfortable process. Spend your hard earned money somewhere else. read more

I'm going on vacation in 4 days and decided to stop by fiorio for a fresh haircut. So let's start with some background history: I hate haircuts. I honestly have had so many bad experiences that I wait forever to get a haircut. Naturally then walking into fiorio I knew exactly what I wanted my hair to look like. When I arrived, reception quickly escorted me inside, hung my coat, and brought me a coffee. My appointment was booked with ANDREW at 1 and he was perfect on time. He began with a consult, he listened to exactly what I wanted and then offered his own advice (which was really great). The actual haircut turned out PERFECT! Like honestly my hopes weren't too high at first but oh man he was awesome! Good conversation, great upbeat environment, clean and hygienic, and an awesome cut!! Thanks Andrew! Fiorio give this man a raise **price I paid was $75 and $10 tip so $85 and so worth it read more

This salon is the biggest disappointment. They are extremely lacking in customer service and will steal your money. Let me explain my experience, I visited this salon back in June 2017, after waiting six months with an appointment with Diana. Throughout my appointment, she barely said one word to me and after foiling my head, her assistants did the rest of her job on me. You would think, after waiting so long for an appointment, a hair dresser would respect that and spend beginning to end with you. She and her assistants ended up doing a decent job on my balayage (although, maybe not worth the hefty price) so i figured i'd make my next appt. to freshen it up since I knew I would have to wait a long time again. I made sure to ask if they do reminder calls as i'd probably forget come around December that my appt. was on Dec. 29th.. they assured me they always do, as expected. Come around Dec. 30, I look at my visa statement and there was a charge from Fiorio - 175$ !! ... I immediately called my bank and told them this was not authorized and then i called Fiorio to ask them what this was about.. They told me i missed my appointment with Diana and that i was charged half of her service...(that wasn't even half of what i paid last time..) Anyways, I asked them where my reminder call or voicemail was, and they stuttered to say they left a note that they made one (but couldn't tell me exactly when). I am not stupid. If there was any call or voicemail left, I would have no problem calling back and rescheduling. ALSO, there was no phone call that day of my appt. asking where I was or that they were going to charge my card that massive fee. Here are the major problems with this place: 1. I never authorized them to have my c.c info on their file, never signed anything, never was told about this massive fee, nothing. 2. Their website clearly states their no-show or cancellation fee is only 25$. lol 3. biggest issue - Gary, the manager. (clearly not the only one that feels this way after reading more reviews..) His tone and attitude is completely insensitive and rude. He takes no accountability or responsibility on his end and clearly lies to get himself out of trouble. I could've spent way more than $175 throughout more visits but instead he cares more about that amount and is okay with me telling people never to go there. I remember being on the phone with him and politely asking what his name was, and he abruptly said "ill call you back!!" and hung up. (never did call me back..) It was so back and forth with him, that it resorted to me asking for his phone records which he later said his company doesnt record outgoing phone calls that are not long distance (lol) and my company, fido doesn't record incoming phone numbers due to security measures. 4. I called head office to discuss the matter because I knew i would get no where with Gary. I ended up talking to a really pleasant lady but after waiting a week for a solution, she never called me back. In the end, my bank refunded me the money which Fiorio probably never would have and i'll be spreading the word on how unprofessional this location is. read more

After reading all the bad comments I am writing on behalf of a friend who was truly unsatisfied with this salon. This salon does work expensive subpar and will not own up to their mistakes, They dyed my friend's wig to a colour and highlighted unsatisfactorily an incorrect colour, could not fix it and dared to charge the full price and ruined the wig. I would never recommend this place to anyone even if they were the last salon on earth. My friends say they're going to sue this salon for a full refund, costs of the wig and associated court costs. read more

Omg I don't know how should I explain that this people stole money from people I went there before my birthday I show them blonde color and my hair was light light light brown organi little bit it was ready for nice beautiful blonde or you can called it highlight this lady name kayla she said don't worry I'll do warm highlight for you I said ok when she wash my hair my hair was dark dark brown not even little bit highlight in my hair also she didn't even want dry my hair do anything for me as customer !she walk in back she didn't even give shit about me that not happy and my hair back to dark again after I already damaged my hair already shame shame also they charge me $490 to give me black color ! who ever is owner of this business shame to you that you don't care your customer go home and crying you guys made me pay that much money for giving me black I will get my money back I won't let you make fun of people like me that work so hard for there life shame read more

I went to Celine for a balayage and i was 20 minutes late, she wasn't upset at all and was very understanding. She did such an amazing job on my hair everyone is asking me where I got it done. Money well spend. She is amazing at what she does. I will definitely be coming back to her again! read more

Don't subject your hair to this place! I was looking for a salon closer to home and have heard good things about Fiorio so I thought I'd take my straight, long hair over for a shoulder length cut with side bangs. Fairly simple. And you'd think the hairdresser would have asked what style I was interested in right? Instead, Maria immediately launched into telling me all about their shampoo and conditioners and how great they were...um thanks, maybe we can talk about my hair first? I had to stop her recital of the wonders of shampoo to tell her that I wanted layers and side bangs but clearly she wasn't listening. I know this because somehow the left side of my hair is longer than my right and I don't have layers so much as a mess. I've called twice to set up an appointment to fix it however they are completely unhelpful, the first person I spoke with - Gary - told me I would have to see the same stylist as they won't allow anyone else to do a re-do. And they only do re-dos on Wednesdays. WTF? read more

This place gives you the salon experience. They offer you a drink as soon as you sit and take your jacket. The staff is always very nice and the tier system makes it so you pay for experience. I've gotten a few haircuts here and have never had a bad experience. Be sure to book your appointment at a non peak time, if you can help it because they tend to get backed up (but are very apologetic about it when it happens). There was a woman whose appointment was running late so she had to reschedule but they offered the woman a free wash, conditioning treatment and blow out for her trouble. Great ambiance. read more

Love the customer service at Square One Fiorio! Everyone is so welcoming! But let me just say I have been to MANY colourists - once I found Tammy! I was SOLD! The great thing about Tammy - she knows EXACTLY what you want - she knows what you want before you even tell her! Her technique comes with years of experience which is definitely a plus when you are as picky as I am with hair colour. She is definitely the QUEEN of balayage! I showed her a few pics of JLo, Khloe K for the balayage look I really wanted for the summer - it was identical, if not better than what I was looking for. Recently I went back to tone it down for Fall/Winter - to more of a dark blonde/brown sombre - again, it was just perfect! Yes, the cost is a bit up there - but with the balayage technique you can go almost 6-7 months without a retouch - only a toner (which they sell on their own at the salon - instead of paying $65 to go back and tone - you can purchase the toner for around $35 and do it yourself once the colour starts to get brassy) Since I am VERY picky with my hair - I'd rather pay the price and be completely satisfied! Love Tammy! you won't be disappointed! read more

Tammy totally fried my hair. She processed the crap out of it through blonde highlights. I have fine, long hair and it looked good for about 5 days, until I washed it at home. From then on I had so much breakage and damage. Gradually I was losing hair until my hair was half the volume. Every time I brushed my hair I had to clean out my brush it was full of hair. I NEVER ever had this happen bfore....I had to get it cut it up to my shoulders just to rescue it. After 2 years my hair is STILL not what it was before I had the appt with her. It has lost its volume and lusciousness. She had no business doing my hair. I had been going elsewhere for highlights and NEVER had a problem with damage and breakage before seeing her. read more

I used to love Fiorio, I have been here several times to have my hair dyed over the years, used to love it.. But eventually I switched because the service is just not up to par. Even this time walking up to the front counter and just getting starred at as if you don't belong.. Never again. I'm writing this today, because I went to have a updo done last week.. after being placed on hold several times; an appointment was finally made.. I left feeling happy because my stylist made me believe it would not move, she ensured me it was going to stay in place.. But it fell apart within 1.5 hours, no straightening, no curling.. The updo was done straight from my blowdry which I had done from home, so disappointing. For the amount of money I spent/tip, it was such a disaster. I do not recommend going here to have an updo done. read more

Seeing all these positive reviews online had me convinced this would be the place to go. First of all, my haircut was good. Not great, but pretty average and I'm happy with it. However, the colouring job, done by Tami, left much to be desired. The customer consultation was a joke. She spent maybe 30 seconds asking me what I wanted and then went to prepare the colour. I ended up with the wrong colour, which she fixed after I told her thats not what I asked for. Her bedside manner leaves a lot to be desired and I would not recommend her services. Not only that, but despite using sulfate-free shampoo (and she recommended) and not washing my hair more than 2-3 times a week, the colour faded within 2-3 weeks. Disappointing considering how much money I spent on the dye job. More than perhaps all of this, service at the front desk was just plain old rude. That's a pity. At a salon, you're selling an experience and if your front staff is going to be less than pleasant to your customers, then you've failed. While I was getting my hair washed, the employees were talking about other employees in a less than friendly manner. If you're going to gossip, do it away from your customers. So unprofessional. All in all, exceptionally disappointed and I will not be returning, nor will I recommend this place to any of my friends and family. Attitude adjustment needed. read more

Worst haircut ever by a senior stylist here! Waste of money and now I wait another 4-5 months for my hair to grow out! Showed him and a picture and what I got was a 90s haircut with short hair on the crown area which will take forever to grow read more

So I got my hair coloured by Catherine. She's a sweet girl and I am enlightened by her extensive knowledge about products. However, I asked for a bleach blonde colour. I have dark hair so I understand it may take a while to get it to my desired colour. Fine. But jeeeeeeeez, my hair was FAAAAAAAR from my goal by the end of my $200+ (if only I can get my money back) session. I SERIOUSLY paid that much to get hair that was moderately brown. Like I've been to other salons before and have gotten bleach blonde the first time. This was absolutely ridiculous!! I didn't think it would be THIS far off considering I've had much better results with other salons. Now I'm stuck waiting for my hair to repair so I can go get it properly done some place else and actually get the colour (AT LEAST EVEN REMOTELY CLOSE) to what I desire. I was very disappointed. I didn't get what I asked for. At all. Sorry to say I will not be coming back. Not worth the $$ and time. read more