Awesome car wash with spectacular customer service! Monthly…read moreplans are good value and discounted for healthcare & first responders. Jumped ship at the sub par place near me and went with the best in town!

We bought a monthly subscription to "Willo Wash" in Willoughby on Rt. 91 & Rt. 20. It's a really…read morenice facility, with new, well maintained equipment, and very helpful staff, that does a good job of cleaning our car. The monthly subscription allows us to have our vehicle washed as many times as we want, as often as we want. And it's only $19.95/mon. I like the place. I like the people. I like the results. You will too.

This is my go-too. The Zoom Car Wash is so convenient to use. I keep the Black Knight washed. The…read morereason I'm not rating them higher is that its express service is okay. I wanna say better, but it's what it is. However, on this nice and cool, very sunny day today, when drying my car, I noticed these marks on the rear passenger quarter panel. They are marks taking only the surface paint off the vehicle. So I believe, 'these are coming from the car wash'. So I summoned the manager, and he denies they're from the car wash. I said to him, "You're going to say that." He alleged they were impact marks, but there were no dents or gashes. After he felt them, I then took him to the front of the vehicle, showing him impact marks from highway driving. You can clearly distinguish the difference between the two. So I'll doctor those marks with this paint I have already purchased from the dealership to address those chip marks on the front of the vehicle. I just thought that needed to be shared for others to know that may have similar concerns. Fyi, he said to me, "Then why haven't others complained about it?" And I told him because they don't realize it yet. I understand why some people don't use this type of car wash. It's those pros and cons. Someone previously said to me these types of car washes will scratch your car up. I should've known because my car was scratched after my very first wash going through one of their car washes.

I requested a regular wash and underbody. The two attendants were very nice and helpful. My wash…read morewas thorough and worth it. I will go back.

They say they're brushless but there are brushes and flappers. I saw it when it was too late to…read moreback out. The car got clean but I don't want that stuff battering my vehicle.

This place only offers one type of car wash, at a price of $12. It should only be $10, honestly…read more Also, I wish when and whom to pay was made more clear. I was confused upon pulling up on how to pay and the staff even started hosing my car down before I asked about payment. Also, make sure to pull your side mirrors in as they will definitely get whacked if you don't. I am giving this car wash 4 stars, however, because I could tell how hard the staff were working and the wash did manage to get most of the bird poop off my car.

Description: 2 auto washes bays…read more Price: $11 Pros: multiple options. Highest price provide wheel cleaner and rust inhibitor. Cons: seen cheaper options. Laser dry did not dry completely

Went through twice and the wash didn't get all the dirt off. Complained and they sent coupons for a…read morefree wash. Went through two more times in hopes of a better experience and this time it didn't even take all the soap off. When I complained about my Jeep being covered in soap I was told by the manager/ owner that "it's a Jeep, you need to hand wash it" will not be back and will never recommend to anyone

I thought I was a regular until I pulled up this morning and was told that today all I could pay…read morefor was a detailing. Obviously a detailing costs more. Shame on you guys. I've always been cordial and I always tip. You list a good customer. The big fella with the dreadlocks though is a stellar worker.

I can't say enough good about this experience. So often lately people have no pride in their work…read more This team is the complete opposite. I'd drive an hour to get my car washed here.

The gas at this place is 60 cents higher than all the other gas stations! I did the math on front…read moreof the kid as he pressured me to make a decision. I quickly determined that the 9 gallon minimum for discount on car wash would be $5.40 more than other gas stations but because I had a $2 coupon it would end up being about 6 of one half a dozen of the other scenario with getting the 9 minimum there and the discount car was vs driving to another gas station. So the kid proceeds to fill up my tank which I didn't ask for and I had jumped out to try and stop it and told them I want a refund for the car wash because they didn't discount it (no coupon deduction) and the "manager" Jacob stood with an attitude and told me no refunds - take it up with my cc company. They are scamming people left and right on gas and car wash by forcing purchases with no remedy in sight. Buyer beware!

I just got off work today Tuesday 11/25/25. I went to this establishment as I have gone for almost…read more20 years. I pulled up asked the young man that came to help me for a fill up, 4 rockstars, and a cartoon of LD red 100's. The young man said LD menthol, I said no the reds. He started the pump after I popped it open for him, as the gas was pumping he went inside to get my cigarettes, came out with the wrong carton as said "Shorts" I repeated LD red 100's. He then went back in and started to walk around between getting my beverages and finishing out the gas. All with the carton on his hand. It wasn't until he came out of the register hut and said the total and took my card and asked if I wanted a receipt. He came came back out at handed me the wrong carton of smokes and the wrong beverages he got me monsters not rockstars and when I said I asked for rockstars and LD red 100's. He went to go correct the error, and they were telling him what he usually does (which means this is not anywhere near the first time this young man has made an error) his co workers told him that was not how to use the register to correct the error. The next thing I know the Owner young man came out already heated, and accused me of not saying exactly what I needed correctly and started accusing of lying. He also said that he has had a problem with me before. Again I have been going there for almost 20 years and never had a problem. I even congratulated the young man when he told me that he bought into the business. I also told him that for what it is worth, I was proud of him. I have been acquainted with this young man since he was 16. Back to this evening, he continued to not only give me an attitude but then started shouting at other customers. All while still calling me a liar. Stating that he tends to beleive his employee that has something to loose, as where my only issue is I got berated and accused of being a liar, and am out $120 + until my bank gives me the money back because his employee wasn't paying attention to what I said, and charged me for the wrong items. Then I am the one that gets banned for supposedly being a liar. Which is no way to run a business. I could understand if I was being obnoxious or loud of swearing or being just a complete jerk. I even offered to move my car up to not block other customers. But some how I am in the wrong. What the young owner doesn't understand is that it wouldn't matter if he didn't ban me, after the way he was acting I would never go back there again. Their gas is always higher than anywhere else in the area, half the time they don't have what people need. I also have driven away with the wrong items before and just sucked it up. With the holidays upon us we all need every dime we have. I just hope that my money will be refunded as promised and further legal actions do not need to be made. The way that young man is acting towards customers was very aggressive and scary. So beware of going there, if you don't want to be accused of being a liar. And being threatened by the owner. Just never will I ever go back there and neither will any of the many friends I know that frequent there.

Sunday afternoon we decided to bite the bullet and drop off our 2011 Grand Cherokee at America's…read moreCar Wash for the $74.95 interior / exterior detailing without any idea on the type of work that this place does. My only other experience was a standard wash with tire detail, which was great, but full detailing?? Who knew. Picked up the car after 2 hours and couldn't be happier. Fantastic job, store room finish for sure. I really should have taken a before and after but you can only imagine a years worth of baby snacks and dog hair from (2) very large dogs; they sure had their hands full! Bringing in my truck next. Probably just go with the exterior express deal for $34.95 cause my truck is already pretty clean, but at least it will give me an idea on consistency. Not to mention my tires look like they were dipped in brake dust where they are supposed to be chrome.....that's the next challenge for ACW. So comparison to other places around the area, I really think that $75 is a great deal. I could easily pay $125 somewhere else or possibly more. To have two guys working on cleaning your vehicle for 2 straight hours and have it turn out the way it did, awesome! Do yourself a favor, no one likes a dirty car, get that shizz clean. Note: It's also a gas station and typically has it reasonably priced. They also have a standard $8 auto wash. Be sure to map the directions because it can be a little difficult to get to.

From the owner: We LOVE washing cars. Zoom Express Carwash delivers premium express service at our 5 family-owned…read morelocations in Cleveland and Columbus Ohio. From an affordable one-time wash to remove road salt to our FastPass unlimited monthly access to our premium washes and waxes, Zoom Express Carwash is the leader in car wash equipment, chemistry and SERVICE. Each location also has wide bays with dual-action vacuums so you can DIY the inside of your vehicle.

This is the third time now that I've tried to go during normal business hours and they have been…read moreclosed. I always double check their website prior to going and it says they are open so I drive all the way there to find this to be a lie

I paid for a membership here because I like all of the things that it offers the vacuums, the…read moresprays the towels, and I like the colors of the soap in the car wash. But I have to Car Wash about six passenger windows or the driver windows. The brushes don't really hit the left or right of the car. I've had the same smudge on my back left window, even after washing his car about six times That is my only complaint. I mean the brushes work, but if you were in the drive-through the you'll see right the left brushes don't really clean the windows and when you pull in the workers only use the scrub brush to clean the front the back of your don't try to go over the size at all with the brush For that reason I may look into other Car Wash is just to see if my car gets a more thorough wash.

Got a nice car wash and a great deal on a membership. The workers were kind and informative…read more Besides my licenses plate being bent up from the hard water spraying I enjoyed the wash. I'll be back!

Please stop with the monthly subscription. I had to stop coming here (my favorite wash and vacuums)…read morebecause basically none of you will take no for an answer. Enough, I said no once- I don't need to say it, without exaggerating, 15 more times. It makes me so uncomfortable, I don't come more often because of this specifically. Sorry.