I've been going there for decades and the song remains the same. I've never had an issue at this…read morefull service station. It's great for when you're feeling lazy or have a car full of kids and don't want to get out to pump gas. You just hand the young fella attendant some dough and off he goes to fuel up your vehicle. Some people may complain about having to tip the attendants, but I say they're providing a service, so yes, you should tip them. It's common courtesy. I've never used a credit card at this station and from the sounds of other reviews, you should be cautious about it, too. So, my best advice is to use cash only, just to be on the safe side. To me, the OK is a nostalgic part of Willowick history. It used to be a 76 station back in the day. Definitely check it out. I've never had an issue with the car wash either.

I just got off work today Tuesday 11/25/25. I went to this establishment as I have gone for almost…read more20 years. I pulled up asked the young man that came to help me for a fill up, 4 rockstars, and a cartoon of LD red 100's. The young man said LD menthol, I said no the reds. He started the pump after I popped it open for him, as the gas was pumping he went inside to get my cigarettes, came out with the wrong carton as said "Shorts" I repeated LD red 100's. He then went back in and started to walk around between getting my beverages and finishing out the gas. All with the carton on his hand. It wasn't until he came out of the register hut and said the total and took my card and asked if I wanted a receipt. He came came back out at handed me the wrong carton of smokes and the wrong beverages he got me monsters not rockstars and when I said I asked for rockstars and LD red 100's. He went to go correct the error, and they were telling him what he usually does (which means this is not anywhere near the first time this young man has made an error) his co workers told him that was not how to use the register to correct the error. The next thing I know the Owner young man came out already heated, and accused me of not saying exactly what I needed correctly and started accusing of lying. He also said that he has had a problem with me before. Again I have been going there for almost 20 years and never had a problem. I even congratulated the young man when he told me that he bought into the business. I also told him that for what it is worth, I was proud of him. I have been acquainted with this young man since he was 16. Back to this evening, he continued to not only give me an attitude but then started shouting at other customers. All while still calling me a liar. Stating that he tends to beleive his employee that has something to loose, as where my only issue is I got berated and accused of being a liar, and am out $120 + until my bank gives me the money back because his employee wasn't paying attention to what I said, and charged me for the wrong items. Then I am the one that gets banned for supposedly being a liar. Which is no way to run a business. I could understand if I was being obnoxious or loud of swearing or being just a complete jerk. I even offered to move my car up to not block other customers. But some how I am in the wrong. What the young owner doesn't understand is that it wouldn't matter if he didn't ban me, after the way he was acting I would never go back there again. Their gas is always higher than anywhere else in the area, half the time they don't have what people need. I also have driven away with the wrong items before and just sucked it up. With the holidays upon us we all need every dime we have. I just hope that my money will be refunded as promised and further legal actions do not need to be made. The way that young man is acting towards customers was very aggressive and scary. So beware of going there, if you don't want to be accused of being a liar. And being threatened by the owner. Just never will I ever go back there and neither will any of the many friends I know that frequent there.

Really good and convenient car wash. It does a good job keeping my Subaru clean year around…read more.. especially in winter. I have a monthly contract that allows me to get as many washes as I want any time I want for $19.95/mon. It's a great deal. Pays for itself with only 2 washes. They do use brushes though, so I wouldn't take a car with special paint through. But average, everyday, grocery getters are fine. Plus, they have free vacuums for the interior.

Awesome car wash with spectacular customer service! Monthly…read moreplans are good value and discounted for healthcare & first responders. Jumped ship at the sub par place near me and went with the best in town!

I took my car in here and they broke my side mirror. When I notified the worker, he just shrugged…read moreat me and said "what am I supposed to do about that?" I said to speak to his manager and he immediately told me " if you don't like our service then don't come back!". I will never return heee again and I recommend to everyone I know not to go here.

I have been to places that charge $100.00 for the kind of clean job they do. They are the best. I…read morecome from Chardon to get my car cleaned. They won't do your car if pets are allowed in your car. The hair clogs their vacuums and they would have to close and service them. This is financially prohibitive. I recomend you tip generously. The lady who owns the car wash works as hard as the young people and she is in her 70s. They don't just clean your car, they detail it.

Great car wash and excellent staff, my car always comes out great. Fair prices as well.read more

Amazing service every time I come, there was a polite gentleman to come and greet us towards the…read moreentrance & amazing service to wipe us down in the end .

Ever since Whistle took over this car wash stuff is broken and a lot of times i'll go there they're…read morenot open i pay $40 a month to them but lately i'm considering canceling my membership. And just this morning I went there 8:03 am not open waiting for 25 minutes not anyone in sight. And when i called the 1-980 number the recording said they had to find an agent to talk was on hold until i hung up 10 minutes later. You mean there's that many complaints no available to talk to me? Well i'm probably going to cancel my membership. $40 and can't even get my car wash!

I paid for a membership here because I like all of the things that it offers the vacuums, the…read moresprays the towels, and I like the colors of the soap in the car wash. But I have to Car Wash about six passenger windows or the driver windows. The brushes don't really hit the left or right of the car. I've had the same smudge on my back left window, even after washing his car about six times That is my only complaint. I mean the brushes work, but if you were in the drive-through the you'll see right the left brushes don't really clean the windows and when you pull in the workers only use the scrub brush to clean the front the back of your don't try to go over the size at all with the brush For that reason I may look into other Car Wash is just to see if my car gets a more thorough wash.

"Open 24/7". Lol obviously that is not true. This wash charged my card and the door never opened…read morefor me to enter. So I wasted my money and my car never get a wash. Nobody answered when I called about this either.

This car wash used to be great when it was Eastlake Laser wash. Since the new owners took over it…read morehas really went to crap. I used to send people there all the time because it was a great car wash and actually got your car really clean. Now, not so much. Every time i go there my car comes out only slightly cleaner than before. Im guessing the new owners took a successful car wash that was making a lot of money and tried to maximize profits by using poor quality chemicals, and reducing the water usage. I keep my cars really clean so I am aware of small details other people might not notice. If you purchase the $11 most expensive wash, they have reduced the water usage by eliminating 2 rinses that used to occur. There used to be one presoak, then rinse, then another presoak, then rinse. now there are two presoaks with no rinse in between. They also used to do two passes of the final spot free rinse. Now just one and it shows. You will see soap of "clear coat protectant" still on your mirror and windshield. One additional rinse would have taken care of this. It seems like Zappy's just likes to buy perfectly good car washes and turn them into cheap ripoffs.

This appears to be under new management and is embarrassing for them. Vacuums didn't work, pay…read moreprice option 1/2/3 and you got the same wash. It wasn't reading license plates and it took roughly 4 minutes per car (one car took 8 minutes) to process through the credit card line. What a disappointment in overall quality of service.

what are the parameters of car washes is step 1 of course wash the car step two is make sure all of…read morethat soap gets rinsed off the same car I have visited many car washes that fail at step number two. I stopped in Patriot car wash at 2:20 p.m. On a Friday and it seems to be rather busy but seeing as how it was a holiday weekend I totally understand. They have to man the self pay station cuz it appears they built the self pay station too far away from where would make practical sense and you'd have to almost open your door and get out of the car to enact the South payability therefore that's why they have to pay a guy to stay out there and operate the self pay station It actually is a really good car wash I did get the $14 car wash and while $14 is really really pricey it is exceptionally good job of removing all the salt and soap from my car. One thing they don't have is a pre wash where a guy comes around with a wand and does a little spraying in the areas where their car wash is typically Miss. I think one of my favorite features of this car wash is that at the very end it has these large rotating towel things that they're really good job of buffing your car out. And as a bonus you get free vacuum usage at the end of your car wash so there's that. Coupled with a free towel which is pretty much useless but the air freshener is pretty cool are we coming back again

I went to get a wash put my money in and it never told me to pull in I called about 20 times didn't…read moreget a answer or call back finally I emailed and Dave responded back rather quickly and he said that he would give me credits for 2 car washes he gave me a code to use and of course when I went back the code didn't work I'm like ok went back the next day tried again still didn't work and I emailed several times and now I'm not getting a response back so I'm just out of my money at this point

went here and got no wash at all the water sprayed and then stopped car still dirty management hung…read morethe phone up on me like i was lying bad customer service i'm out of 18$ filed a complaint with the bbb i was already upset bout this homegoing now i have this on top of no car wash iwill not return they could have atlease came out and looked at my vehicle i took pics so i can post them thanx for time

Totally recommend the shop and the gas! When you get off I-90 you might think Sheetz is…read morecheaper--wrong! The BP gas at the 7-11 was about 40¢ less per gallon. It was clean, the machines worked well. Inside the store they have to-go sandwiches that looked great, and fresh fruit that really was fresh--sometimes it's hard to find that when you're on the road. There was also a carwash and McDonald's adjacent but didn't use that day. Their website says they also have liquor, propane, hot food, etc. Didn't use those that day but good to know. Bonus: it's nice to see a lot of trees around a gas station, and the filling areas themselves were very clean.

Clean environment, polite staff, quick service. Nice little gas station. Everything appeared to be…read morein good working order and the price of everything was well within reason, especially coming out of New York!