Great, honest guys. They're not going to charge you for things you don't need. Would absolutely go…read moreto them again.

Mitch and his team do great work. I switched my service over to Munson's about two years ago and…read morecouldn't be happier.

The owner Andrew Wood was very nice, he went out of his way to look up the right parts for my…read morevehicle. He found qiality parts for what I could afford. He was able to schedule me in and get my car done at a reasonable time and was able to meet me where I was.

Thank you A-1 mobile auto service, for providing an exceptional service, while visiting my sister…read morefor graduation week. Not only did they diagnose and resolve the problem swiftly, but they also went above and beyond to ensure my safety and peace of mind. I'm immensely grateful for their quick response and expert care during a stressful time. Highly recommend A-1 mobile auto service for anyone in need of reliable automotive repair, especially during emergencies!

Thank you brian for taking my call and getting the best service I good ask for new tires for my…read morejeep and great prices as well

Matt was great. I had a rattle from loose splash guards and when I said I thought it was something…read moreworse he took it for a test drive which confirmed his diagnosis. When I called later he explained exactly why it couldn't be easily fixed. He was courteous and responsive and gave me the peace of mind that it was not something worse. They previously fixed a tire for me and gave excellent service as well. I recommend them highly.

First snow happened and my college kid got a nail in the all season tires. Grateful to the reddit…read morecommunity for suggesting Wilcox Tire. Good tires and brakes are everything for Ithaca's hills. AAA put the spare tire on. Wilcox patched the tire, put the spare back under the vehicle and put on the Bridgestone Blizzaks Snow tires. They were able to get the tires the next day and get them on the rims and balanced. Total cost was just under $1k, but these are the best tires on the market. Wilcox even gave a 1/2 off tire repair. They put the seasonal tires in the back of the car nicely wrapped in a plastic tire bag and said to come back in Spring to put them back on. Wish they had onsite tire storage, but found a small 5x5 storage locker at Bolt Storage for $20 a month in Newsfield, NY (20 minutes south of Ithaca and 1/2 the price).

I brought in a rim to WIlcox for their repair/straightening services. After a few days I was told…read morethat they couldn't straighten the dent. I received my wheel in the exact condition in which I left it--didn't even buff out the curb rash, nothing--and the bill was $545. They did mount a $200 tire as I told them too, because the wheel does hold air just fine. I paid it and left-- I wouldn't go back. They wouldn't even mount it for me because "the compressor was shut down."

I walked in at 1:30 pm and and asked for an oil change. He and they were quite busy, but could fit…read moreme in if I did not mind waiting. I agreed to the $127.00 fee and I walked to the mall for a coffee. I was called 1 hour later to pick up. I gotta say, I was pretty happy. They checked out my vehicle as well. (So they say). So far, I see no problems. The only thing I would have liked is a mileage sticker in my window to guide me to my next oil change. The staff is extremely polite. The waiting area is clean. Their tunes slap!

UPDATE from my previous review draft from 2023 so you can see how far they've come in a year:…read more John, who's worked for Monro for at least a decade, came in about a year ago and cleaned up the place. The awful staff/managers I talk about from 2019-2023 were finally dealt with. I scheduled an inspection, was expecting the disaster of every year before, so I made sure to call & check it was in the books. John reassured me it's there, and he'll be taking care of the inspection. Sure enough, he was the lone staff manning the location that day. He got everything taken care of in less than 30 mins. Even noticed something that needed sprucing up & did that service. I could cry. Never in 5 years with this place did they actually do their job well. I hope they give John proper support staff so he sticks around! He's done wonders for the place. 2023 draft (a one-two star review): The men working there had mostly been unpleasant to deal with--some to the point of hostile (unlike the guys over at the Elmira Road location, who were nice. Angel, in particular.) We've been customers at this Triphammer Monro for about 4 years now, and EVERY single time we bring the car in--whether it's for a a safety inspection or service--something goes very wrong. This year, they scheduled us for a safety inspection, but when we took it in at the appointment time, they claimed their safety inspector was done for the day. So everything we had needed that depended on the safety inspection for got completely derailed. If their service and work was really decent, then we could let it slide...but come on.

$200 to be told they can't inspect my car!!! It needed a factory update that could have been…read morediagnosed for way less! I've been told this is not uncommon so I'm sooo disappointed.

Wow! I can't believe I never posted a review here, and I can't believe I'm only the 15th one to…read morereview. When I lived in Ithaca a few years ago, Diane's was my go-to mechanic. They tend to be super busy and getting an appointment can be a wait, and their waiting room tends to be full. But they're very personable and you get the sense that they really care for their customers. If I was still in Ithaca, I'd still be going here.

Scheduled an online appointment through Mavis to get my oil changed and it was a good experience!…read moreThe only part that was a little confusing is which building to go to after I got the confirmation email, but there were people to point me in the right direction. The staff were very nice and the price was reasonable!

Horrible management…read more First, I had an appointment for a car inspection and they rescheduled me a few hours before the appointment, because one of their guys went home sick. Then after I waited for an hour at the rescheduled appointment, they came out and told me they aren't able to get to my car today. My appointment was at 1pm. You'd think they could have given me a call around noon telling me that, before I headed down to the shop. Even if they could have gotten to my car that day, waiting 4 hours for a car inspection is crazy. I won't be coming back.

Avoid. I had an oil change and asked them to check tire pressure. Right after, one tire went flat,…read moreI look and see no cap on it. I called, and they said it was impossible the two could be related, and did not offer to cure it. They told me to tow it back, on my dime, to sell me a repair or replacement. I later called again and explained that I took it elsewhere where they told me that the valve stem had been damaged. He asked "why did you take it somewhere else?" then "have a good day sir" and hung up on me. This issue required me to walk one mile to my home late at night in February, another mile up hill the following day, cost for tow, and the cost for an extra repair. Bruce's Pit Stop told me that topping fluids is not included in an oil change, which is unheard of. Terrible shop.

I've been going to Bruce's my entire time in Ithaca. they're the best. incredibly reliable and…read morehonest. never overcharging (I always ask my mechanic uncle what a fair price for the service is). when I've had random issues outside their wheelhouse, they help orient me to the problem and to address it. go here over a big chain.