My go to place for tires on my Audi. The are responsive and friendly plus they know their business…read more As a southern relocated to the North east I went to them for snow tires 3 seasons ago and couldn't be more pleased with the quality tires they recommended. It's October again and time to take off my all season tires and place on my heavy duty snow tires. I'm winter ready. Up here the first snowfall could be any day. Brrrr

My son took his car to Steve Shannon Tire Center in Cortland, NY, to have his winter tires put on…read more They told him that right wheel lug nut was through the stud and that the drum will have to be taken apart for the stud to be replaced which most likely require the replacement of further parts. My son called me and I told him to tell them not to do anything. When my son came home I inspected the wheel and found that the outer covering on the lug nut had come off. However, there was enough of the nut there that I put a lug wrench on the nut and removed it. Then installed a new lug nut!!!!!! I don't know if this auto center has TOATALLY inexperienced and inept mechanics, or they are dishonest and trying to pad the bill with repairs that are not necessary. STAY AWAY!!!!!!!! I would give thin place no stars but the system will not let me.

I bring my vehicle here every time I have an issue with my car or just need an oil change. John is…read morethe one there that works on it and he is very friendly and knowlegeable. It's always done quick and with very reasonable pricing. I highly recommend this shop above anywhere else. I will add, I had purchased a car from Sun Auto in Cortland (which I will NEVER go to again!) When I went in for an inspection and oil change, he noticed my subframe was rotted out and told me so that I could get it fixed as soon as possible. If it wasn't for him, I would still be driving on an unstable subframe. I love Ithaca Auto Service! :)

My political bumper stickers came back from inspection sliced up, presumably with the box cutters…read morethey use for inspection sticker.

Matt was great. I had a rattle from loose splash guards and when I said I thought it was something…read moreworse he took it for a test drive which confirmed his diagnosis. When I called later he explained exactly why it couldn't be easily fixed. He was courteous and responsive and gave me the peace of mind that it was not something worse. They previously fixed a tire for me and gave excellent service as well. I recommend them highly.

Dan helped me with getting a new tire. He asked the right questions and was forthright. He also…read morehonored price matching with Costco Since I was in a bind. Got my tire and was out and back on the road the next day for my long drive home.

By far worst experience I've ever had at a car shop. Waited around all day for a simple inspection…read moreand oil change. When I picked my car up and voiced my opinion I was told vulgar remarks and cussed out. Never go here!!!

Perhaps I am spoiled by my mechanic and previous experience at other shops but an hour for an oil…read morechange when I am the only customer seems excessiv!

Avoid. I had an oil change and asked them to check tire pressure. Right after, one tire went flat,…read moreI look and see no cap on it. I called, and they said it was impossible the two could be related, and did not offer to cure it. They told me to tow it back, on my dime, to sell me a repair or replacement. I later called again and explained that I took it elsewhere where they told me that the valve stem had been damaged. He asked "why did you take it somewhere else?" then "have a good day sir" and hung up on me. This issue required me to walk one mile to my home late at night in February, another mile up hill the following day, cost for tow, and the cost for an extra repair. Bruce's Pit Stop told me that topping fluids is not included in an oil change, which is unheard of. Terrible shop.

I've been going to Bruce's my entire time in Ithaca. they're the best. incredibly reliable and…read morehonest. never overcharging (I always ask my mechanic uncle what a fair price for the service is). when I've had random issues outside their wheelhouse, they help orient me to the problem and to address it. go here over a big chain.

Both Kevin and Justin were very helpful and honest about the service I needed (or didn't need) for…read moremy car. They were polite, focused, and clearly had my best interests as their top priority. They both represented themselves and Goodyear very, very well.

I would not trust Goodyear for anything. Not this specific location but, if they allow it at one…read morethey allow it at others. So much for Goodyear's good reputation. Our local service center screwed up. They failed to diagnose a basic problem. Damaged the car and commit fraud when they did not tell me and tried to cover up their screw up. Now they will not refund my money and pay for new parts. So, what Goodyear committed fraud and now they want me to accept discount repair. Even after they acknowledge the fraud (failure to notify the damage they tried covering up).

I brought in a rim to WIlcox for their repair/straightening services. After a few days I was told…read morethat they couldn't straighten the dent. I received my wheel in the exact condition in which I left it--didn't even buff out the curb rash, nothing--and the bill was $545. They did mount a $200 tire as I told them too, because the wheel does hold air just fine. I paid it and left-- I wouldn't go back. They wouldn't even mount it for me because "the compressor was shut down."

First snow happened and my college kid got a nail in the all season tires. Grateful to the reddit…read morecommunity for suggesting Wilcox Tire. Good tires and brakes are everything for Ithaca's hills. AAA put the spare tire on. Wilcox patched the tire, put the spare back under the vehicle and put on the Bridgestone Blizzaks Snow tires. They were able to get the tires the next day and get them on the rims and balanced. Total cost was just under $1k, but these are the best tires on the market. Wilcox even gave a 1/2 off tire repair. They put the seasonal tires in the back of the car nicely wrapped in a plastic tire bag and said to come back in Spring to put them back on. Wish they had onsite tire storage, but found a small 5x5 storage locker at Bolt Storage for $20 a month in Newsfield, NY (20 minutes south of Ithaca and 1/2 the price).

Wow! I can't believe I never posted a review here, and I can't believe I'm only the 15th one to…read morereview. When I lived in Ithaca a few years ago, Diane's was my go-to mechanic. They tend to be super busy and getting an appointment can be a wait, and their waiting room tends to be full. But they're very personable and you get the sense that they really care for their customers. If I was still in Ithaca, I'd still be going here.

The receptionist on the phone was super sweet and accommodating! It was really easy to dispose my…read morewinter tires--simple and quick drop off.

I've been bringing my car here for at least 10 years now. All my routine maintenance is done here,…read moreand anything unexpected that I can (beyond body work or anything needing a diagnostic machine hookup), well, I get done here too. Efficient work, good pricing, and totally trustworthy. I don't want to take my car anywhere else.

Really really nice guys, very honest and reasonable prices. They'll never do a service you don't…read moreneed. While I went to school in Ithaca, this is where I took my car for work. When in Ithaca this summer, had a few problems with a different car and took it back. Same reliable / friendly guys, same honesty, no rip-offs. I always recommend to anyone I know who's still in Ithaca.

We have been going to Taber Street Auto since they were actually on Taber St.!…read moreThey're able to provide much better service in their new location. Staff is pleasant and helpful and, once you're a regular customer and they know you, go above and beyond. Even better they'll give you good advice that will ultimately save you money. Taber is reasonably priced and doesn't charge you unnecessarily for what they don't do. (This may make sense for some. I've had a bad experience.)

Made appointment with Louis for a rear brake inspection. This Taber Auto appointment was triggered…read moreby inspection visit to a local Large Chain auto service location. Scouring local service stations on Google and Yelp I opted for the 4.9/5 390 votes google star, Taber Auto Ithaca NY. A very common feature for each review was the service quality, integrity and kindness of Louis. Louis answers the phone, follows up with each client, told me the truth and fixed my service issue. Today my rear brake job was completed after status updates throughout the morning from Louis. The job was completed under the EOD promise time, and Taber auto also completed my inspection. Louis went further to say he would have passed me before begining the work as my rear brakes were within allowable tolerances. Now I will visit Taber Auto for all of my repairs. A wise mentor once told me, people go where they are made to feel welcome and stay where they are treated well. Louis treated me well and I plan to stay with Taber Auto.