Horrible service. Car was towed but business phone does not ring. Number given does not work from…read morepolice. Guy calls me and threatens to press trespassing charges if I step on his lot. Calls me from a no caller id number and calls my wife a bitch and me a faggot. Threatens to move the car somewhere else while my insurance company finally gets in touch after we call the sheriff's dept. bad owner and horrible customer service. Do not use. Took 8 days to get them in contact.

I am not happy with them because I was 14 minutes away and they could stay so I could get my stuff…read moreout of my car and they left my driveway a mess when they took my car

I dropped my vehicle off for an inspection, did not take long for him to get to it and he was very…read morepleasant and professional throughout the experience, I will absolutely be returning to him the next time I need my vehicle looked at.

They messed up scheduling me, and when I called to resolve it I got hung up on. Then, when I called…read moreback and rescheduled my appointment, they said they can't do anything if I myself don't know exactly whats wrong with the car. I say, "it's your job to look at it, figure out what's wrong and fix it. and he says, "no, your job to tell me what needs to be fixed and I fix it." so you're telling me you refuse to fix someone's car unless they fully understand what's wrong with it? apparently, yes, even though that makes no sense I'd give 0 stars if I could. so incompetent.

Josh was quick, efficient, polite, and knowledgeable. My car battery went dead this evening and he…read moreknew how to solve the corky nature of my Cadillac. Unlocking while dead battery, figuring out how to unjam the locking mechanism in my trunk, and how to get the antitheft alarm to go off in no time.

Absolutely awful. They said they would be there in 45 minutes but it took them two hours and the…read moredriver copped an attitude with me as soon as he got there (he didn't like that I had a bicycle triple a membership) and then proceeded to try to SCAM me out of a hundred dollars even though the tow was 100% covered by AAA. He then left me stranded because he was butthurt that I didn't fall for his scam AND on top of all that, when I called to speak to the owner, Matt Karpal, he was incredibly rude and actually told me he straight up didn't care that his driver tried to scam me and proceeded to insult my family and my sexuality when I called out the fact that he didn't care they tried to scam me. I have also made the BBB aware of all this and they will be investigating the whole situation very thoroughly. I wish I didn't even have to give one star, the way I was treated was a -100 Enjoy dealing with the BBB Matt

Becks is the best! When something happens to your vehicle, they'll be there! Nights , weekends…read moreholidays. When something happens, Becks will be there to save the day!

From the owner: Towing and recovery, car rentals, repair services, auto detailingread more

I had a dead car battery and needed a jump. I lease a Hyundai Tucson. So I used Hyundai app for…read moreRoadside Assistance. I got phone calls and txt msgs before arrival. And the fellow who jumped me was friendly, personable and finished the jump so fast! I had no charge. Couldn't be more pleased with them!

I was towed from a "Business Patrons, 1 hour" section on a Saturday night. Businesses were closed…read more(except for the pizza spot), very few cars in the lot. I went back out after 1.5 hours to get a bag and check on my car, it was gone. I told the dispatcher I had a sound check for a show, the parking garage nearby is closed, businesses were mostly closed and no one was in the lot, and had returned to check on it it -- he initially felt bad but then became rude, stating it was $425 and wouldn't budge on price. Keep in mind, city tows are $275. I got there after my show at 12:30am -- just a truck sitting at the gate, no light, no office. The kid there said he was just about to leave. I asked for a receipt by text and never received a response. I also asked for the contract between the property management co and Kosiken's, no response. They could have written a ticket or put a boot on. This is legal theft & coercion.

I have loved antique cars for a long time. While trying to convince the co-owner to get one that I…read morecould rent on the weekends, she said "There are lots of them around and they don't cost too much." My response was "Wait!!! What??? I can own one?" That was the beginning of the dream come true. Roadmasters' Car Concierge, Raymond, found a 1927 Model T, talked to the seller, had his mechanic talk to the seller, negotiated a price for the extras tires, went and looked at it with his mechanic (with me and my husband), hauled it back to Roadmasters, had his mechanics go over it and service it, and had his Model T guy give me lessons. They do everything! I would have never bought this type of car without knowing people that knew what they were doing and could service it and store it during the winter. I am living the dream that was mirely only a distant thought for years. (And I thought I wanted a golf cart!...this is so much more fun :) I'm so lucky to be a Model T owner that when I ride along the road, everyone smiles... but their smile is not bigger than mine!! Thank you Roadmasters for all you do. Looking forward to many years with you.

Taking my Grandfather's 1926 Ford Model T to Roadmasters was the best decision made in hopes of…read moregetting the car back on the road after years of sitting. After a thorough diagnosis of the car, Raymond and head mechanic DeWayne kept us well informed on the work that needed to be done and why it was needed, throughout the restoration process. I had no hesitation at all in trusting Roadmasters with this three generation family car, their knowledge and expertise truly speaks for itself. They work with the most sincere respect for your ride in an awesome facility too. Thanks to them the Model T runs better than I've ever seen it run in my lifetime, and she starts right up. Wether you're looking for a place to store your classic, need help getting it running again, or just need some advice. With so much to offer, this is the place to go!

I don't normally write reviews online. In fact, I believe that this is my first. However, the…read moreservice I received from this business was more than satisfactory, and felt inclined to share. Over Easter weekend, in fact during the early morning hours of, I was on a trip with a friend and everything underneath my car's hood sounded like it was grinding itself into pieces. I was able to pull over on the side of the road and called this 24 hour towing service. The driver, whom I believe his name to be Brian, arrived shortly thereafter and assisted myself and my friend. He towed the car, which was a few miles outside of a town I learned to be Greene, as I was not familiar with the area at all. He gave us a ride along with my vehicle to the garage, and did his best to help us. He called us a cab from Binghampton to pick us up at 2am to bring us to the closest hotel. He even brought us to a 24 hour gas station to wait for the cab, which we were grateful for since it was freezing, and we didnt know where we were. He was very kind helpful, and professional. Then, by Monday, the mechanics were able to look at my vehicle, diagnose the damage, give me an estimate on repairs, and order the parts needed by early that afternoon. The vehicle was repaired and they kept in regular contact with me throughout. They called me Wednesday mornign and told me the vehicle was repaired and ready for when I could pick it up, which unfortunately, since I was back home two hours away at this point, I had to wait until Thursday to do when I could get a ride after work. So I made arrangements to come later Thursday, but could only make it there after business hours. They agreed to leave my key in a concealed place so that I could come at my earliest convenience even if they were closed. By the time I got there Thursday evening, my car was pulled up and ready to drive out. I was also pleased to see they had taken the time to wash it, and while that was a small and unneccessary thing, it made me happy to see the care put into the work they do here. When I turned my key, you would never had known that just days before it had sounded like a metal concert under my hood. Everthing from the helpful towtruck driver, to the speedy repair, being kept updated, friendly employees, and yes, even the clean car, was so outstanding, when I had been working 80 hours per week for the last month at the two jobs I have, and the last thing I needed in my life was a lack of transportation. Tri County Collision helped turn an awful car experience into some faith that there are businesses out there that care about their customers and working two customer service jobs myself, I know that positive feedback should be given when it's due. To end this long review I just want to say thank you so much for being amazing at what you do and I would recommend this establishment to everyone.

My daughter was in an accident just before Christmas. We called Tri County Collision to tow our…read morevehicle to their business. Right from the start, everyone who worked there was helpful and reassuring. They walked us through the process with the insurance company and explained the damages thoroughly. We will definitely use their services again in the future!