Broke down in our RV. Tow truck hit a guardrail with our RV then told me that I was to close to the…read moreguardrail when I came to a safe stop with the motorhome. I was far enough away that the automatic step had enough room to come out. I would guess 8-10 inches giving me a safe distance from travelers on the interstate. They then charged me 5 hours labor to replace the driveshaft. There are 8 bolts holding a driveshaft on as with any vehicle. Anyone mechanically inclined would confirm that is ridiculous and extremely excessive.

This was the best experience I've ever had with a towing company. My driver, Jeff went above and…read morebeyond to help me. He made my day. He was incredibly kind and professional. He showed up right away, and I cannot say enough kind words about him!

This shop was in the right place at the right time. While in Corning with my wife, visiting from…read moreMaryland, literally in front of their shop, our van blew a spark plug. We had just left the Corning Museum of Glass when it happened. One of their technicians came out to offer assistance and immediately diagnosed the problem. A couple of hours later it was fixed and our trip continued. We made it back to Watkins Glen and can look forward to enjoying the rest of our weekend again. Thank you all so much!

Took care of my car in a reasonable amount of time. Will have them work on my car again!read more

Stopped for an oil change a block away and it took them an hour and a half to deliver a filter…read more Wouldn't recommend this place!!

I pumped my gas and the pump just stopped at $27 I wake up this morning to an $100 charge on my…read morecredit card from that place. Interesting how it was exactly $100 I'm contacting authority's and contacting the credit card company. DONT GO HERE ITS A SCAM

I chose $3.99 a gallon on pump number 2 and I didn't look as I was pumping my gas and when it…read moreswitched off I turned around and $4.69 a gallon was showin. I want a receipt and had to go inside for one and it confirmed $4.69 a gallon I asked to speak to the manager and they said she was on a conference call I said I'd be bac. 15 minutes later I come back manager has left for the day. they said they did a test on the pump and it was working just fine so keep an eye on your pricing I don't trust them and will never go there again.

I would rate this higher stars if I could…read more I was 2.5 hours into my 5 hour trip, and I heard a loud and unsettling THUD sound as my fender fell off and hit the highway. Pulling into the nearest auto repair shop I could find, I am so thankful I pulled into this one. The fender damaged the speed sensor wire. Joe (the owner) called around to many places to get that wire as he knew that I had 2.5 more hours in my journey. Each place he called did not have that wire. It was past the usual time to order things as it was getting late in the day, but he was able to pull some strings to order the parts for first thing in the morning that very next day. This didn't just feel like a cheap quick-fix repair shop, I felt completely taken care of. I went to a different repair shop back in November for my fender, and only 5 months later, it fell off again. While I cannot predict the future, this repair shop really does the work to make repairs that last. I am completely confident I'll not have my fender fall off again. The cost was not just simply reasonable, but it was an excellent deal! I told my uncle what I paid (as he knows way more about cars and repairs than I do) and he said he couldn't believe it was that good of a deal and expected it to be significantly higher. Considering the cost for the parts, and that he was able to pull strings and order them for the very next morning, and the superb quality of the labor, I definitely lucked out. Lastly, they go above and beyond. I just met Joe, but talking to him felt like talking to a old friend. He was friendly and professional to every customer. He could sense I was stressed and didn't have a strong background knowledge about cars, he took his time to explain stuff to me in a way that I could understand. He answered all my my questions with professionalism and honesty. Unlike other places, he didn't try to sell me extra services I didn't actually need and suggested ones I should consider sometime later this year. Despite just meeting him, he is very trustworthy and he goes the extra mile for you. If I didn't live 2.5 hours away from Corning, I'd solely go there for any and all future car repairs

so surprised you are still in business,when you cant even fix a leak.Charged me 257 dollars for a…read moreleak you did not repair then the dealer charges me 78 dollars for the same work.Makes me wonder who are does people saying you are a great mechanis if they do exists

This man has got me wanting to wake up early on a day off to get my car inspected just to listen to…read morehis stories and advice. Fran is an official NYS inspector, but it's really just to finance his hobbies. He is by far the most honest, personable man in the automotive business I've ever met. He'll tell you when your brake pads are nearing the end and when he wouldn't let his children drive on those tires. Basically, someone like Fran is the reason you'd live in a small town. He rings the bell for the Salvation Army and even sends us Christmas cards!

I had the pleasure of meeting Fran when my car broke down at Pet Tracks after a sales call. Jan at…read morePet Tracks (who is also getting a 5 star review!) called Fran and he closed his shop, drove over, jumped my car, and diagnosed my problem for me. Then he REFUSED to take any payment whatsoever. If you are looking for a friendly, HONEST, all around good mechanic, call Fran Luckner!!!

I have worked with many different mechanics across the country, and Rice's is tied for the best one…read moreI have done business with. Their work is dependable, quick, and at a fair price. Other people I know in the area have had the same experience, so definitely recommended.

Rice's fixed my auto problems in a timely,and more importantly,cost.effective manner,surpassing the…read moreheavily advertised national fix-it shops,which I find to be overpriced and over-rated,, I recommend Rice's for a reliable trustworthy alternative to those of us who value good work at a fair rate!

I have been going to Kaprals for more than 20 years and never had anything happen like was…read moredescribed in the other reviews. Service was always excellent and price is reasonable. There were even a few times when something small was corrected and I wasn't even charged. Metal was scraping a brake rotor and making noise and they adjusted it for free even though they still had to make the appt and put the car on the lift. I have recommended to friends and have heard similar good feedback. By the way...they have 117 Google reviews averaging 4.7 stars!

Slow, poor attention to detail, and car required $450 in repairs after taking it in to have tires…read moremounted and ballanced. I don't trust them to work on my vehicles. I had new tires mounted and ballanced. When I picked the car up they handed me a lug nut with stud that broke off and said "by the way, you are going to need a new one of these." They said they couldn't fix it that day because the vehicle was so new that the parts would take too long to get. Turns out that the stud was in Stock at the local auto parts store. They blamed the issue on the Honda dealer saying the lug nuts were installed too tight. When I got the vehicle home however I found that Kaprals over tightened them so much that I couldn't even loosen the lug nuts. Had to use a 2 foot extension on lug wrench to budge them and am surprised that no additional lugs broke off in the process. I also found that the tires were not properly inflated. I found tire pressures ranged from 28 to 40 psi on the tires they just installed. What Kaprals didn't mention was that to replace the stud on this vehicle you have to pull the hub. I ended up taking it to the dealer where it cost me $450 to fix but I knew I could count on it being done right. I had another experience a couple years ago. Had an issue with a car and brought it in for trouble shooting. They said they would get to it that day or the next. 5 days later after being told daily that they would get to it I finally gave up and took it elsewhere.