Incompetent untrained employees, this store sells used parts as new. Would stay far away and go to…read moreautozone or O'Reilly

Art the salesman and Flo the General Manager were AMAZING. Best customer service I have had in…read moreIthaca. They made sure I had the right parts when ai left the store. They set the standard for excellence.

Worst manager ever... Never around ..talks about her employees,bosses and customers in front of…read moreother customers and staff. Horrible attitude and management skills.doesnt even manage to get correct parts to other shops on time.

From the owner: NAPA Auto Parts has been the "go to" auto parts and supply store in Ithaca, NY for the Professional…read more& DIY customer for over 75 years. When you come to NAPA you can count on our team to provide you with the expertise and professionalism you expect. We stock a full line of automotive parts which meet or exceed Original Equipment standards for both import and domestic vehicles backed by a nationwide warranty to give you piece of mind. Because of our extensive supply chain if we don't have the part you need in stock in most cases we can have the part the next day. We also offer more than just auto parts, we have many parts and accessories for the following: Marine, ATV & Motorcycles, Lawn & Garden, Ag. & Industrial Equipment and Heavy-Duty Trucks. Services offered by our ASE Certified Parts Professioanals: *Courtesy wiper blade installation *Reserve Online & Pick-up in Store (www.napaonline.com) *Commercial Delivery *Hydraulic Hose Assembly (7 days a week) *Battery & Electrical System Test

Sunday morning..battery problems on car..called battery warehouse to set appt...called back , car…read morewith no power..Jeff made a house call with a new battery in less than a half hour! Prompt, friendly and reasonable! We thank him!

The current manager and staff are excellent! They go out other way to make sure you get all the…read morediscounts and deals. Everyone is very courteous and knowledgeable.

I was in AutoZone in Ithaca on May 2nd,2025. I bought windshield wipers and the associate makes…read moreShawna helped me and she went out of her way to help me with my purchase. When I go back I'll be requesting Shawna for any purchases I'll be making from now on. She was kind, knowledgeable and friendly. Is recommend her to all of my friends and family from now on.

When my car battery died, it was a stressful experience. I called a few places, but knew I had to…read morecome to this location when I got off the phone with the sales associate who spoke with me. When we got there, Brandon and Kamrin at store 6389 were phenomenal. They were helpful, friendly and went above and beyond to help us. They were so kind and did an amazing job on the battery replacement. I would recommend that location.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

are they open on sundays? they were real nice and even…read morebrought my battery to me which is 12 miles from them.

They messed up my stuff. Charged me anyway. After I left a bad review, Mike, the owner, called me…read moreback. He convinced me to come back for a refund and re-work. He did a terrible job lieing to me. Then never issued a refund. So he got me twice. SCUMBAGS.

Do yourself a favor and don't do business here. Mike will not follow thru with what he tells you…read more Doesn't call when he says he will. Don't bother calling and leaving a message, you'll never get a call back. Had to drive there several times to get any answers. I asked for rims that didn't stick out of my wheel wells. Now it looks like I'm stuck with rims that do stick out. Entire experience was a joke.

Varna auto is a great little shop near Cornell University. I have several vehicles and have most of…read moremy maintenance work done here. They typically get me in right away. The mechanics working there seem top notch. The owners are friendly and I've never had an issue with the quality of work done there. When I leave; I feel like the work has been done correctly and I'm safe going down the road.

I brought my vehicle (Mazda CX-5) to Varna Auto because the brake warning light was on and I was…read moreunable to disengage the Electronic Parking Brake (EPB). After diagnosing the car, they told me both rear EPB actuators and calipers needed to be replaced. I approved the repair and paid $1,124. They later called and said the car was fully fixed and ready for pickup. However, when I arrived, the brake warning light was still on and the EPB was still not functioning properly. I immediately informed them. The next day, they re-examined the vehicle and told me the parking brake control module had lost communication and that they could not fix the issue. They referred me to a Mazda dealership for further repairs. In other words, after charging me over $1,100, the original problem remained unresolved. When the vehicle was returned to me, the brake fluid reservoir cap was missing. The reservoir had been temporarily covered with plastic, and I had to return the following day to obtain a replacement cap. This raised serious concerns about the level of care taken during the repair. I spoke directly with the owner, William Chen, who has been very unprofessional and dishonest throughout the process, about my concerns. During our phone conversation, I explained that I was disappointed and did not want to keep parts that did not resolve the issue. He initially stated that he could return the aftermarket parts (though not the OEM actuators). However, after speaking with someone else at the shop, he changed his position and said he would not return the parts or issue a refund. Overall, I paid for a repair that did not fix the problem and was then told to take the car elsewhere. Based on my experience, I cannot recommend this shop.