Crown chipped off. Dentist refused to replace. $1k wasted. Now I need to pay for a brand new crown somewhere else.

Great people. Reasonable ptices. Experienced X ray taking technique. Quality care. Fast scheduling. Carring attitude.

Unfortunately, this office has changed hands, and they are not Covid safe. Please check the numerous other reviews that agree with me. Dr. Sergey Mahtesyan no longer works at this dental office. The whole story: To my surprise, one of my implant's crowns installed by Dr Sergey Mahtesyan about 2 1/2 years ago has became loose. (I've got other implants done in the 1990s that are still solid.) I have been avoiding going in for any medical attention because of Covid, but this needs to get fixed. It was a Saturday, and I was afraid that it might fall completely out over the weekend, so I tried to make an emergency appointment, but my email and voice message went unanswered. On Monday I was able to make an appointment for 2:30 p.m. the same day. I arrived promptly at 2:30 p.m. Nobody asked me any questions about my general health or if I had a fever or a cough. Nobody took my temperature. After a few minutes I was taken back for x-rays while we waited for a Dr Barnes to become available. The hygienist wore a thin blue surgical-style mask, not a N95 mask. She was not wearing a shield. She said that "her glasses protected her." I asked her if the office was following Covid procedures and she pretty much ignored my question. Dr Barnes, who I've never met, was in the next exam room telling his 16 year-old patient a lengthy story about his years of skate-boarding as a kid while I patiently waited. The Patient's mother was sitting in the same room near her son, but she was not wearing a mask. The Mom made a passing remark about the Coronavirus pandemic being a mess, and Dr Barnes agreed, replying that Covid is not a "real" pandemic. He went on to compare it to the 1918 Flu, which he considered a "real" pandemic because it killed over 400 million people worldwide. He said in those days people were dying every day, dropping dead in the streets (true). He said that with Covid only people with pre-existing conditions or people not following a good diet are dying from it (not true). He said that the young just aren't affected by it (not true). He went on to say that it was wrong to control people by not allowing them to go to church (debatable and they can attend in smaller numbers now). At this point, I got out of my exam chair, came around the partition and told him that I know people that have got very sick from Covid, it and that I consider over 500,000 U.S. and 2.5 million worldwide deaths a "real" pandemic. Surprised that I'd overheard his previous discounting of the severity of the Covid pandemic, he stammered that "of course" it's real and that he knows people who have been sick with it, too, obviously back-tracking on his previous comments. However, I decided that I did not want him working on my teeth or even staying in the office, and I told him so. I told the front desk why I was leaving and they made a valiant attempt to keep me there and talk more with the dentist who was now coming down the hallway. I asked where Dr Sergey was, and was simply told that "he was gone...not there anymore" even though their website and Facebook still clearly shows him on staff. This is false advertising and a clear attempt at retaining Sergey's previous patients by indicating he's still there. I declined their invitation to stay and left. Unfortunately, I will now have to pay for another dental office to fix the faulty work that Fine Touch Dental performed. It will be worth it to get it done safely. read more

Don't go!! These people are Covid Deniers!! I can't believe I had missed that the front desk receptionist was not wearing a mask. The office was totally empty, and the one Dental Assistant was wearing her mask under her nose. When I asked her to please put it over her nose she said, "Why?" Then, the Dentist met with me and he was not wearing a mask!! I left the appointment early after that happened. As I was leaving I told the Front Desk Receptionist that I would not be choosing them as my Dentist. She walked me outside with no mask on and asked me if I felt comfortable sharing with her why I was not satisfied. I calmly explained that I am high-risk for getting Covid-19 and did not feel they were following proper precautions. She became angry and yelled, "We don't believe in Covid!!" "Go find another Dentist." These people need to be shut down. read more

I went to this place sometime in early 2020. My experience was...fine. Not bad but not super great either. However my husband was experiencing some pain in his teeth during quarantine so I made an appointment for him. When he went to the appointment the dentist refused to wear a mask and went on a few rants about how Covid isn't real and that people are stupid for caring about it and tried repeatedly to get into political discussions with him. It was very awkward and uncomfortable for my husband. The dentist then looked in his mouth for a ridiculously short amount of time (I wasn't there so I can't actually confirm this but it's what I was told) and told him he needs thousands of dollars of work done. read more

Everybody watch out for this place!! No body wear mask , no sanitizer and theirs tools are not sanitized also if u pay attention.. They also lies to you about price to falling into their traps. They will tell you things u need which u don't., Do not trust the girl Maria and the doctor! They are team of crooks read more

Awful service. Awful dentist. Once Sergey left this place became nightmare. Run people run. Don't let them ruin your teeth.

Dr. Stephen Barnes is a great dentist - true professional, cares about my health, doesn't oversell and does great work! I highly recommend Fine Touch Dental - competitive prices, excellent work - I experienced great customer service from everyone! read more

On behalf of my mother, Valentina Karavan, I would like to express my gratitude to Sergey Mahtesyan as well as his staff. The quality of work that he delivered was above the standards of anyone with the highest expectations. Not only was the staff presentable but the office is immaculate. The cleanliness of the office setting eased my mind and the value of work he provided was second to none. His craftsmanship and attention to detail made me a life long customer of his. Behind his skill for perfection is a man that genuinely cares for the well being of his patients. The search for a professional dentist whom we can trust is over. Thank you Sergey for the time you spent with my mother, without even meeting you - I know that I will recommend your work to everyone I know and my family will now be your customers. Liliya Chepurny (former Karavan) Miss Russian California 2013 read more

Fine Touch Dental - General Dentistry Near Me - Sacramento, California

Poor service and unprofessional, bad attitude from the dentist Looking at spending thousands on the implants but the dentist literally just told his patient that he doesn't want to talk about anything with the patient and he acted like I'm gonna take away his CT scan (I didn't even take the scan). It's ridiculous because I'm about to spend thousands on the implants at the place that I can't even get consultation from the dentist. First but also last. What a terrible experience that I have ever had at a dental office. read more

If I could put a negative review, I would. they took my money and never made me the dentures. They made them really big and made me look like I had rabbit teeth, and took my money. If you want normal dentures, don't go here. Dr. Barnes made me dentures and said they were the right bite even though they clearly did not fit me, and my teeth were never like this, even when I had my own teeth. Think twice before visiting this place. read more

I've had amazing experiences with dentists and Dr. Mahtesyan is another one added onto the list! Everyone in the office is caring and made the process easy and stress free for me. I was a little nervous to get all four wisdom teeth pulled out at once, but the doctor and Masha, the assistant, calmed my nerves, and everything went smoothly. The doctor also took me in on short notice, thanks to Marina and Artur :) If I need anything else, I now know who to call. As usual, service was amazing! No wonder everyone says great things about this place. read more

Fine Touch Dental - General Dentistry Near Me - Sacramento, California

The best dental office in Sacramento, I got my implants and I love them. Doctor Sergey is the best for implants highly recommend and the staff is just amazing. read more

It took me so long to find a place that takes care of your teeth and your needs like fine touch dental does!! Marina in the front is my favorite person ever she's so sweet and so caring will do anything to brighten up your day. I feel like I home at this place everyone is so sweet and will explain what the best plan would be for you and your teeth!! The dentist is very honest and you can tell he cares about your teeth. Best dentist place ever -Diana Kryvenka read more

This place deserves 10 stars. Best treatment ever. People are friendly doctors are awesome I would recommend it to anyone. You will be satisfied. I was scared to go to dentist since I remember myself. However when I came to the touch dental, doctor told me we are not here to torture you , we are here to help you. So when he started doing the procedure, he did make sure that I didn't feel anything, then he was going for a root canal. Just want to let you know that this place does care for you. If you are afraid of the dentist I would highly suggest this place. Because when I started visiting it my fear went away. I go here every month and I know that I will walk in there and I will walk out without the paint in my teeth. In addition , every time I walk out from there , they tell me if anything happens please come back with no appointment. If you have a tooth problems that's the place for you to go. Also there Marina in reception is extremely helpful. Every time I call them to notify that I can't make it to my appointment, she always finds best day that will work for me. read more

Fine Touch Dental - General Dentistry Near Me - Sacramento, California

Great first impression! First time coming here due to just moving to the area. The people here were very lively and had great customer service. If your new to Sacramento or just looking for a new dentist THIS IS YOUR PLACE! The Dr. Went the extra mile and called my orthodontist to consult about my issue and then went right to work. A++ in my book read more

He does good work, but very poor and at times awful customer service. Rudeness and lack of sensitivity to patients and what they are going through emotionally and physically. Will try to bribe you with Starbucks card to change your score. All the 5 star reviews got Starbucks gift cards. read more

If I lived in Sacramento this place would be my regular dentist. I was visiting Sacramento for the weekend when an old filling fell out. I pulled up my trusty Yelp App and looked for dentists open Saturday's with high ratings. I called a few places that wouldn't/couldn't take me. When I called here, the woman that answered originally said they didn't have a time, but then I asked if she had a recommendation since I couldn't find a place that would see me and my tooth's root was exposed. She made time for me. Come to find out they took me when they were supposed to be closing. I never felt like I was putting them out, no loud sighs, no attitude. I just kept thanking them. They fixed my tooth, were super nice and I still can't thank them enough. Also, I thought the pricing for emergency visit was more than fair. read more

I have been going here for 4 years since moving to town. The office staff are friendly, do a fantastic job, and I can always get an appointment when I need it. The office location is easy to get to and the parking is free. Highly recommend this facility. The building looks a bit dated but once you get inside, the office is modern and state of the art. read more

Called to make an appointment. The person sounded irritated that I called. He gave me an appointment time but instead of asking what kind of service I'm needing he told me what services I can't have due to a time crunch. By the end of the call he told me that my insurance is not accepted anyway. read more

Very good workers! Doctor Sergey is a very good professional. He is like my second father. Every time he asks me how am I doing! Marina is a smart person! I like to speak with her. Very positive and every time she is smiling. Doctor Sergey has an assistant Masha. She is nice too. I advise you!!! read more

Highest recommendation for Dr Sergey and his team here at Fine touch dental. He is the most gentle and caring dentist I ever met! Dr Sergey takes his time, explains what he's doing, and does a great job. Will definitely be back. read more

This man is a gift from God. It's been a rough journey trying to find a Dentist that actually cares about your oral health rather than the money in your pocket. My mom and younger brother have been coming to see Dr. Sergey for the last year for some pretty extensive work... Brother had a recurring infection in one of his upper right pre-molars that was unaddressed by his last dentist for too long, resulting in some bone loss. (Some cheapskate from Western Dental) Dr. Sergey completely cleaned out the infected tooth and gums for my brother and did a bone graft which is typically tricky and painful. Little bro had some soreness for a few days, but because of the quality of work it healed quickly! And my mom was a good candidate for implants, and the word alone freaked her out. But its been going very smooth, and with very reasonable pricing. He is AWESOME! And the front desk staff are absolutely wonderful, especially the lovely Marina! read more

These guys were great. I have a bunch of failed implant work - a result of a trip to Cancun Cosmetic Dentistry a few years back, they too the time, and did a thorough job looking things over, did both an x-ray and CT scan to be sure, gave me a quote and did not jerk me around for a second - ALL this and no charge for the exam and plan. When I do finally wring my money back out of the crooks in Cancun this will be the top of my list. Very professional people, pleasant atmosphere and ZERO BS. Marina was the bomb, and got me right in, I didn't catch the girls name who did my scans but she was awesome too, and Dr. Sergey was both knowledgeable and easy to talk to. I recommend these guys highly. read more

Well, I don't like the dentist office, but this office changes it all, absolutely nice staff and the doctor definitely knows what he's doing.. The prices are fair! Recommend this office!!! read more

I am a Treatment Coordinator for Alexander & Martin Orthodontics. We have the pleasure of having some mutual patients in Dr Sergey's dental practice. His staff is great to work with, and his patients always have amazing things to say about their experience with him. Recently I had a patient in need and one call to Dr Sergey was all it took. The patient was seen within a couple weeks and had all of their needs met. Thanks for being such an amazing office to work with! read more

I took my mom today for dental implants consultation. She does not have many teeth in her mouth. Dr. Sergey gave her an option for dentures which are fixed in her mouth. I think it's an amazing option for the older people. I remember my grandparents having dentures and it would move as they would speak. Quite scary actually if they fly out!! At first I thought it was very pricey. I researched a few dental offices to see whether I was paying the right fees for the service. I realized I am getting quite a deal!! Dr. Sergey makes it very affordable for anyone and everyone to have dental implants. I'm looking forward for my mom to have a full set of teeth, so that she can smile and chew again!! read more

Everyone in the office was EXTREMELY professional and so helpful! My wisdom teeth are coming out next Friday and I have never felt more safe and secure in a dental office before. I know I'm in good hands. Definitely coming here for any other teeth work I need done, and would recommend this place to anyone! read more

I had a bad experience here. Had to wait 30 after my scheduled appointment time. I was told I had a huge infection and needed a root canal, however they kept canceling my appointments and rescheduling them. They said they would call me with a new appointment but never did. read more

Me and my mother are extremely grateful for Dr. Sergey Mahtesyan, Masha the dental assistant and Marina at the front desk, for their professionalism and for their care of people's well being. We drive all the way from Walnut Creek to Sacramento because we found the best dentist and the best office around. They always take you in quickly and last minute. Dr. Mahtesyan doesn't fool around, everything gets done quickly, professionally and painlessly. Thank you so much to the whole office for taking such good care of us. read more

I was in trouble with my broken front tooth when I came here. Everyone was very kind and helpful. Dr. Sergey offered me several treatment options and explain details of each of them. An implant was placed within my jawbone. My jaw has healed. It was a good experience. read more

I had an ongoing toothache for about a week and when it finally got to the point where I could no longer bare it I called Dr. Sergey Mahtesyan's office to schedule an emergency appointment. To my surprise they quickly took my information and scheduled the appointment for that same day! From the moment I entered the office everyone was so welcoming and Dr. Mahtesyan was absolutely AMAZING! I've had bad experiences with dentists being too aggressive but with Dr. Mahtesyan I hardly felt a thing! He was caring and gentle and was THE ONLY DENTIST THAT ACTUALLY SAVED MY TOOTH!... and my money!!! I give Dr. Mahtesyan and his staff an A++. Thank you Fine Touch Dental! read more

Dr. Sergey and his staff are very professional. Dr. Sergey makes sure that you are comfortable by fully explaining and educating you. They give you the best options you can choose from. Also, the place is very clean. read more

Great staff- fantastic dentist. I am generally terrified of the dentist. Here, Dr. Sergey thoroughly explained everything and was very compassionate. Highly recommend! read more

Staff is amazing! They are very welcoming and work with you through everything. Despite having been booked for the day, they did a root canal procedure for me (who walked in). They saw how much pain i was in so they wanted to take care of me. Thank you! read more

Had a very painful tooth on a Saturday, and they were able to fit me in for an appt that very day. Marina was extremely helpful over the phone answering any questions I had regarding insurance and my appt. It turns out I needed a root canal, and they were able to work around my schedule to make an appt asap. Dr. Sergey Mahtesyan made me feel very at ease with the procedure and every follow up appt and was very intent on making sure everything was done correctly. Great staff and will be making this my new dentist in Sacramento! read more

I work near by so this place is very convenient. The staff are very pleasant to talk and helpful. Serge is easy to chat with and does a very good job. Very professional with their service. And the office looks clean and organized. read more

This is my third time am here... From appointment set up my own time, front desk, cleaning proccece that how they try to make you feel comfortable, I highly recommend everyone and the best part is my very very busy life, and every 6 month I'll get text saying it's time to see my dental doctor office to me it's not tecknaligy, to me its how your doctors office follow with you stay healthy I will be going to this office with my family all times if they keep up with same conditions read more

I really don't like dentist appointments but at Fine touch dental Dr.Sergey really knows his stuff. He's been my dentist since 2013 and I've been satisfied with his work every time. Very affordable and quality is great! read more

I cannot say enough about Dr M and his amazing staff. It starts with Marina who took so much time with me when I first called the office with all my questions, concerns about a process that I knew would require a long complicated procedure.. My first visit started with Marina greeting me with open arms and assurance of my well being. Dr M sat with me for quite sometime that morning explaining to me the process that lay before him and me. After the visit I was confident that Dr M and his staff would be the medical and dental expertise I required. 6 front teeth pulled, bone grafts, decay, infections, gum loss. I was a mess. It was a very complicated process that took 8 months from start to finish. The journey was emotional. Dr M called me constantly. Marina talked me through difficult days. September 2017 the process was complete just in time for my 50th anniversary party. On my last visit we all had tears in ours eyes. I smile every chance I get now. I look amazing. I am blessed and fortunate to have been placed in the hands of Dr M. I cannot say enough "thank you's" read more