Calm and encouraging under stress all with a Positive Mental Attitude. I first visited Dr…read more Chaundra Thomas in 2011 for laser gum surgery. I was terrified of the knife and she offered a practical solution that appeared to help. This year I was told the unfortunate news about having to remove a tooth. My general dentist referred to Capital Periodontics and I was not impressed. Upon my request, he referred me back to Sacramento Periodontics. This time, my first appointment was consultation and scheduling with Dr. Behdad Javdan, DDS. First impression: his enthusiasm for his job was contagious. He agreed with my general dentist about extraction and we set an appointment. Immediately after, they did a last minute deep cleaning. OMG, deep cleaning is the only way to clean from here on. My prior cleaning with a general dentist left me unsatisfied. Not deep cleaning. Ready for light camera action, SMILE. Upon arrival at the extraction, I got more bad news, that they had to remove not one but two teeth. I trusted them and went for it. One tooth was covered by a crown and on the face appeared fine to me, no pain. The other had a broken crown. It was my first time, extraction was dreadful. It required extra shots directly into the nerve, because the infection was so bad. Dr. Javdan was so calm and encouraging and all he could talk about was the light at the end of the tunnel and how this would be so worth it in the end. He was right, when he finished the tooth he showed me appeared dead. His demeanor and compassion made the horrific experience not so bad and at the end. I am so happy now that I did it. Honest, fair and transparent about pricing. Don't go anywhere else in Sacramento for Periodontics, until first getting a consultation here.

I visited a periodontist surgeon in Elk Grove recently for laser deep cleaning. The doctor said I…read morewas a candidate for the procedure; however when reviewing my paperwork with the office manager it was much more extensive including the use of foreign tissue. I had questions about what appeared to be major gum surgery instead of Laser and the office manager replied: "Would you rather lose your teeth it's your decision". That's when I decided to get a second opinion. It was the best decision I ever made. Dr Thomas and her staff were amazing. Dr Thomas answered all my questions and concerns. I had my Laser deep cleaning procedure a week ago and I feel great. I would advise anyone who is considering this procedure to make an appointment with Sacramento Periodontal. Sincerely, Steph S. RN

Visits to the Dentist aren't normally something to enjoy. Artisan Dentistry is the exception! Nice…read moreoffice, very clean! Super friendly staff. Everyone is so nice and helpful. Dr Kasner is so easy to talk to, and genuinely seemed interested in getting to know me as a person. Her knowledge is apparent, and she had some great suggestions for my care moving forward. I even walked out with a little goody bag of products to try. I'm very much looking forward to my next visit!

First this place is very modern, from the waiting room to the dental equipment - but you the…read moreconsumer are paying for it. Word of advise... prior to booking an appt always get an estimate from your dental insurance what they will pay because their fees are very high and some x-rays are usually unnecessary. I had a bad experience with them as I am sure you can tell. Second is I went in for a second opinion on a crown and came out with a recommendation for 5 teeth to be pulled and 5 implants. No Joke. Third they charged me for a whole mouth x-ray when I just had one and sent them copies. Didn't matter they required it (my mistake). I paid in full and they billed my insurance. My insurance only paid a small portion of their charge because of course they already paid the first dentist. They did not reimburse me even the small amount until I called and and was told I had "cheap" insurance. Oh boy, that set me off.

I have been going to Dr. Celaj for the past few years after neglecting my dental health for years…read moreand he has done a lot of amazing work! My teeth were in shambles, falling apart and filled with old fillings from the 90's. He has walked me through all of the steps we need to take and the procedures necessary to get to the point of having healthy teeth and executed each time. I am proud to be able to smile big again and not be ashamed. He and his team have given me a great gift of confidence and I can assure you that I won't be going anywhere else if I need anything else done. Thank you Dr. Celaj and team!

I had an incredibly poor experience here. Despite having a scheduled appointment and driving across…read moretown, I was met with unprofessionalism and clear bias from the moment I walked in. The staff repeatedly and incorrectly insisted my Aetna PPO card was Medi-Cal, making rude assumptions based on my appearance rather than looking at the card in their hands. To make matters worse, I had a prior agreement on the procedure and pricing ($400 max) from the dentist himself, yet the service and attitude I received upon arrival were dismissive and disrespectful. I do not recommend this office to anyone who values their time or expects to be treated with basic dignity.UPDATE: After my initial review, the dentist reached out claiming he wanted to 'rectify the situation.' I took off work, used my PTO, and drove across town with a severe migraine for an 11:45 appointment, only for him to waste my time a SECOND time. ​Instead of providing the service we discussed, he spent the time making excuses, pushing invasive veneers/orthodontics I've already declined, and talking about other patients. To make matters worse, he then had the audacity to ask me to remove my negative review while still refusing to perform the simple, no-prep dental bonding I requested. ​This office prioritizes upselling and 'reputation management' over actual patient care and medical boundaries. They made biased assumptions about my insurance from the start and followed it up with pure incompetence. I am NOT removing my review--people need to know how this office operates. Save your time and go somewhere that respects you.

Doctor and staff were so accommodating. I was referred to this dentist since my primary didn't do…read morewisdom teeth extractions. My primary dentist referred me to a location that accepts my insurance, I had no issues in that regard. I live out of state and have a tight schedule, but they made it work for me! Scheduled a consultation and a surgery, a month ahead in a short timeframe. Everyone I spoke to there was very efficient and clear. Consultation was great. Surgery was great. I probably shouldn't have, but I was eating pretty solid foods and was out and about day 1 post-op haha. I didn't feel much pain, only slight discomfort. I was prescribed hydros in the case I needed them, but all I took were ibuprofen and amoxicillin. Essentially, it's been 2 weeks since then and I had the best experience I could ask for!!

If you're a woman, stay as far away from Dr Delgadillo. He doesn't believe you when you say you're…read morein pain. I contacted him daily expressing my extremely agonizing pain days after an implant he placed in my mouth. I also have absolutely no feeling in my face anymore and when I told him this he said it's unrelated to the surgery and due to my anxiety. But my anxiety was from fear due to pain he was ignoring. In my whole life I have never had spontaneous numbness or pain in my mouth due to anxiety. Then the next day I had an oozing infection coming from the implant he had placed. He will list off all his degrees and expertise to you but missed the class about listening to your patient instead of your ego. I've been in the hospital for 3 days now trying to get rid of this infection. He refuses to apologize for dismissing me. Anxiety has never caused an infection. I went to specialists after who have confirmed this as well. But he isn't responsible. I guess someone else put in the implant. He also says I was sedated which I was not. If you've seen Little Shop of Horrors and the Dentist in it who enjoys inflicting pain on his patients, this is him. Especially women. Worst experience of my life. WOMEN RUN!!! He literally doesn't care about you. His ego put me in the hospital and away from my children for days. He pretends to care but he genuinely doesn't. If he walks in to your room be scared. Because if you have a complication it will be YOUR FAULT. NOT HIS.

Very clean office, and love that they usually have a dog that greets you at the door.read more

I would have once said this dental office was amazing. The dentist is excellent, but unfortunately…read moreI can no longer say the same about the office management. I scheduled a routine cleaning at the next available appointment, which was already two months out. Just days before my appointment, I received a text message stating that their hygienist had left the practice and that they would not be able to accommodate me until October--an additional four-month wait. What is especially frustrating is that the message made it sound as though there was only one hygienist in the entire practice, which I know is not the case. Staffing issues and scheduling challenges should not come at the expense of patients' oral health. Waiting months for a cleaning is already difficult enough, but to be notified only days before the appointment after I had already adjusted my work schedule is extremely disappointing. I genuinely like my dentist and have had positive experiences in the past, but I cannot justify waiting until October for a routine cleaning. As a result, I will be looking for a new dental office that can provide more timely care and better accommodate its patients

I've had a lot of dentists through the years and all of them without exception I experienced a ton…read moreof pain even with injected anesthetic. Dr. Daniel Azurduy was the first dentist who made my visit to the Dentist a great experience! I always dreaded the dentist and the previous ones always claimed that there wouldn't be pain but it hurt horribly. Dr. Azurduy was different. He explained everything I asked (and I asked a lot!) and was very careful each visit to make sure that I was completely numb in the areas he needed to work on and adjacent areas. There is Netflix and Hulu so you can watch whatever you like while your teeth are being worked on. I've had deep gum cleaning done, a root canal, filling replacement and cavity filing for three sides of my mouth, and all of the new filings were done in beautiful white color to match my teeth. My mouth looks great and I didn't even need to suffer for it! I've got one more side to go and looking forward to it!

I have been a patient for about 2 years. I met his staff at a community event and they assured me…read morethat Dr. Azurduy would take good care of me. I am a terrible patient- scared, reluctant to do procedures, need lots of breaks during treatment. I have had a crown, crown replacement and cavity filled and I can finally say he has earned my trust. He is patient and gives lots of breaks, he is so kind, and so far his work has been great. I wasn't sure I was going to stay with him as my initial interaction with some of his team was not great but things have improved. I recommend him and the team.

I used to hate going to the dentist but now that I started seeing Dr. Mercado and his team, my…read moreanxiety about dental treatments has been severely reduced. I experience moderate discomfort during routine dental visits, and his team always goes above and beyond to ensure that I'm comfortable throughout my visit. My former dentist would fault me for this: "you dont floss enough or brush thoroughly..etc" was their reason for my consistent discomfort. At this clinic, I experience none of that. You're uncomfortable? Okay we'll numb you- no more pain and leaving in a bad mood after treatment. I am always greeted very kindly by the girls up front and my hygienist. Hearing everyone talk and laugh frequently with Dr. Mercado goes to show that it's a healthy work environment and enjoyable place to work. I really value that component and it positively impacts the energy of the clinic. Thank you all for always taking such good care of me even though I'm high maintenance and extra sensitive

Hello, my name is Tony. The tech whitening my teeth at Dr.Mercado DDS wasn't at all gentle or…read morecareful. She pulled my mouth so wide open she literally tore my labial tissue connecting my lip to my gums. If that wasn't bad enough, she carelessly spilled the bleach in my mouth, on my nose, tongue, upper & lower gums and outer lip. It burned so bad i had blisters in my upper and lower gums, outside my lips and on the right side of my nose. It burned and blistered from Friday to Monday. As a retired cop, I've been maced many times in the line of duty, but this was so much worse. After the fact, she did apologize, the carelessness was nonetheless unacceptable. Dr.Mercado did check in with me, but provided no form of compensation for a job that was incomplete nor for what I had unfortunately gone through. Im not only paying a small fortune for my procedure, but it seems as though every time I go there I'm being billed for something else outside of what I initially agreed to. I had assumed that for the high price tag it was all inclusive. I was wrong. I was charged for a tooth exam and was told I needed nearly 5 thousand dollars more in dental work. Funny, because my last visit to my local hygienist/Dentist, said my teeth looked great that my hygiene was great snd my gums were doing much better. Not at all happy thus far for the tremendous amount of money I've paid thus far. My experience has been one big disappointment after another. If something doesn't change soon, I will stop going to this practice. Could this just be an isolated incident, maybe, but all it takes is one bad experience to ruin a persons day or in my case-weekend.

The Bedal Family been loyal patients of this dental office since Dr. Ashworth passed the practice…read moreon nearly 28 years ago, and that alone says everything. Even though we now live in Orangevale, we still make the 25-mile trek because this office is simply that good. We LOVE Dr. Kristy and Dr. Joel! From the dentists to every member of the staff, we have always been treated with kindness, honesty, and genuine care. Over the years, they have earned our complete trust, which is priceless when it comes to dental care. They make us feel comfortable, valued, and well taken care of every single visit. It's rare to find a business that maintains such a high level of professionalism and warmth for decades, but this office has done exactly that. Thank you for taking such great care of our family for all these years. We truly appreciate you all.

When it comes to the health and care of my teeth, I tend to be a little apprehensive. Growing up…read morewith a mother who was a dental hygienist and having the same dentist my entire life has made it challenging to find a dentist in my adulthood. I have been through several dentists in the Sacramento area that either tried to upsell or recommend unnecessary procedures. I take very good care of my teeth and pride myself on not needing extensive dental work. Trust for me is the biggest component, and if I do not feel comfortable in a dental office, I will happily leave and find a new dentist. With my most recent dentist selling his practice to a big corporation and moving out of state, I was devastated to have to start the search all over again. Luckily, my dental hygienist from my previous dental practice decided to leave and came to smile art dental. I decided to follow her and so far have been pleased with the professionalism and the care I have received here. I just come in for my bi-yearly routine cleanings and check-ups and so far have been made to feel listened to and respected. My husband, who is quite fearful of the dentist, was even willing to come to smile art dental himself, and give it a shot. This was a huge step forward for him, and I think it speaks volumes to the professionalism and quality of care that they provide. We hope to be lifelong and loyal patients of smile art dental.