I was very impressed with their customer service. I found all three guys behind the counter to be friendly, knowledgeable, and willing to help out a total newbie. I would recommend this place without hesitation. read more

My experience with fine Firearms was more than I expected, I have came here before to buy parts & accessories but never a firearm. I was looking for a ruger pc9 carbine w/m-lok for the past couple wks, I looked everywhere, but lucky me fine Firearms was there to save the day, great customer service, very knowledgeable, the personnel staff that assist me with my process was very helpful, outgoing, very knowledgeable and also just a cool dude, btw thanks again for my Glock 34 sights, thanks fine firearms, I will definitely come back!! read more

John will take care of you! He has many reloading items in store that you cannot even find online. Definitely recommend Fine Firearms to anyone looking for anything hunting / shooting related. They have a wealth of knowledge there. read more

I needed a rifle and scope for an upcoming hunt. I had done the research and had specific requirements as to make, model and caliber. They were absolutely great through out the entire process from reviewing my requirements, making suggestions and then the entire setup. After getting the rifle I was able to go to the range and shoot 1 MOA with absolute minimal adjustment. These folk are terrific, they know their business. read more

First time I bought AR nick helped me out, good guy the second time I bought a 9 and very Disappointed with customer service the 9 that I bought i sadly regret it I should have made another choice called the store see if they could help me out and they said no read more

On march 8, 2014 we purchased a new firearm from fine firearms at the gun show in Del Mar. Normally I would not use this vendor as they are 50 miles from home. I have two dealers I have been using for many years. I have a substantial collection and am not new to the world of firearms. My friend who is new to firearms saw a weapon on display at the gun show. There was a nice young man working there and because of the way he treated us we went ahead and made the purchase. Two weeks later we drove out to pick up the new weapon. While the employee (a different person now) went over gun safety and handling with my friend I did take a quick look at the new weapon. Since this transaction was purchasing a new firearm, there is an expectation that it was in new and undamaged condition. After driving another 50 miles to get home ( at this point we have driven 100 miles) I went to field strip the weapon to clean it and found a 1/4 long crack in the slide. Due to being sick the following weekend we returned the weapon ( another 100 mile drive!) 2 weeks later. We waited 2 weeks and called Fine firearms and simply asked if they had an update on the status. The person on the phone was very rude and told us it will be at least 2 months before it comes back. And that Smith and Wesson was very slow at retuning warranty claims. This was Friday, 2 weeks after retuning it. Seriously? Well I called Smith and Wesson the following Monday, 2 weeks after returning it to Fine firearms and Smith and Wesson received it that day. Fine firearms never shipped it. They only shipped it because I called! Smith and Wesson sent me a scan of the shipping label showing the shipping date being the day I called for the status. Fine firearms let the weapon sit in their shop for 2 weeks and they only shipped it because I called! Today is now May 31 and we went to finally pick up a new firearm from fine firearms, 3 months after paying for it. I needed some supplies and did NOT purchase them while I was there. Instead I went to another store. I refuse to patronize a dealer that tries to pull the wool over your eyes. No one is perfect, but not being honest has destroyed any creditably with me. Today was another 100 mile drive, so we are at 300 miles and 3 months from when they took our money to finally picking up what we had paid for. Not one apology, or one iota of care, or concern was afforded to us by this dealer. I will never return and this has been by far the worst experience ever. read more

DON'T WASTE YOUR TIME. F this place. Seriously. I live literally a block away and will drive anywhere else to give my business too. Why the 1 star review? 3 times I brought a firearm in to do a PPT and 3 times they refused to do the transfer. Two of the times there were customers being helped so I understand if I had to wait but they told me that they would not even do the PPT even after the other customers were finished being helped. The last time I brought one for a PPT in the store was empty and 2 hours from closing and still no dice getting the PPT done. The firearms in question were run of the mill too and we had all of the necessary paperwork and identification needed for both buyer and seller. I get that shops don't make a lot of money on PPTs and they take up valuable time selling items to other customers but it is their duty to perform these so gun owners can stay within the law. Usually people tend to buy accessories and ammo when they do pick up the gun after the 10 day wait so it should even out in the long run for them. Fine Firearms is anything but "Fine." read more

Owner of Fine Firearms was rude and confrontational clearing up a consignment deal. Once he agreed that he was responsible for items he had, the paperwork and delivery of our gun was a nightmare. His staff didn't complete the paperwork correctly causing 30 delay. After that Another 30 day delay after giving us the wrong pick up information. When our firearm was handed back to us, it had been scavenged for the grips and magazine. They had been taken off and replaced with cracked plastic parts. Not Cool. read more

I have purchased several firearms there. Had my son been with me today , I might be the owner of two more. I find the staff always helpful and patient. I will be back. read more

Ask for John, he's super cool very knowledgeable! Jon I just wanted to say thank you for hooking me up with my Tikka T3X 7mm REM mag, Vortex diamondback scope. I am very happy this is one bad ass rifle read more

Awful, just awful.. Rude staff, poor selection with astronomical prices. Fear mongering to try and sell some ar-15's.. they don't even have the petitions to save the 2nd amendment in California available.. Its gun shops like these that Cali can do without.. Stay far far away, for all of our sakes.. read more

It's obvious you have to be a regular here to get advice/service. Will not recommend to my fellow NRA buddies and fellow servicemen... At times like these you would figure it's a sellers market. Not here. read more

I've done business with this place on several occasions. I've purchased guns from them, as well as consigned guns with them. They are friendly and genuine. If you don't want to be bothered, just want to look, they are great about it. If you want to check something out, just ask. They talked me through the purchase process the whole way. It is the first time I actually felt comfortable about filling out all the forms and such. Buying a firearm can be intimidating, but they make it easier. I prefer them to any other shops I've shopped in San Diego. read more

Great guys that work over here. I came in as a first time buyer, and they were very nice and patient with me. Showed me a lot of guns to try and didn't pressure me into buying a specific gun. They treat their customers fair here, and the prices are very fair as well. read more

Over the past 18 months I have purchased well over 10,000 dollars worth of firearms, ammo, and accessories from this place. Being from east county, I TRY and support my local stores until I am given a reason not to. Overall I was satisfied with previous experiences, until it came time to paint a muzzle brake for my 1700 dollar rifle I purchased off them. I was strung along for several months regarding performing a 10 minute paint job on another $2,000 bulk purchase I made from them. I wasted several hours going to the store on my days off to check the status of it, and was continually told it'll just take a few more days. I guess I will just pay another gunsmith to do it, as they have a two day turn around time and won't lie to my face about it. I hate to say it, but my next 10,000 dollars worth of gun purchases will be made elsewhere. They are very knowledgeable and have a great selection, but I have more respect for myself and won't let small businesses dick me around after giving them so much of my money.. read more

I can't say enough about John the manager at Fine Firearms, such a great guy.. We took our mom in to look for a small handgun for home defense. John spent a lot of time with us and patiently answered our questions and gave us some great suggestions. We purchased a Ruger 38 for ourselves and will be back to see John after some time at the range. Fantastic customer service ! read more

Great gun store! I got my last 2 guns here. Although it takes a long time to get through the line and purchase your gun it is worth it. The reason it takes a long time is because the people that work there are taking their time to explain everything that needs to be explained to the customer about their new firearm. Whenever I leave there i leave with more knowledge. Thanks Guys! read more

I have bought several weapons and accessories from FIne Firearms. They have always been willing and able to take the time to answer any questions or show me a gun and explain the features and benefits of the weapon. The ammo selection is pretty extensive and if they don't have it they will get it for you. I will be getting a couple more weapons from them this year. Great people. read more

The owner took the time to contact me and it turns out the sales guy failed to inform me that the item I was looking at was used and the person selling it set the price. read more

I had been in a few times over the last few weeks to determine which optics and accessories to purchase for a rifle. The team at the store can be quite busy helping other guests. When it came time to help me, the team devoted 100% of their attention to me. So it goes without saying that if they are busy when they walk in, they might not be able to help you immediately. But when they do help you, you definitely feel like you're the only one in the store. During my visits, the team walked me through the different options and discussed the utility and application of each of the items I was thinking of purchasing. It is clear that they place my satisfaction with their expertise and products before the quick sale. Today I finally came in to purchase everything. (They will mount your optics after you purchase.) I was told they wouldn't be done mounting optics until Wednesday (purchase date was Saturday early AM). After pleading my case I was told "We'll see what we can do." Anybody that has heard that before knows it means nothing... However later today, I received a call telling me they had finished and it was ready for pick up. That is the epitome of great customer service. I highly recommend you check this place out. You may have to wait some time to talk to someone but when you do, you receive expert service and all their attention. It's well worth the wait to have the right equipment for whatever your application for your weapon is and they will help you get there. read more

to walk in to this store, and place a large amount of ammo on the counter, and ask "can i purchase this?" to be ignored is not what i call customer service. the guys behind the counter weren't even talking to customers, they were talking to each other. now, maybe it's because they were discussing the impending zombiepocalypse, i get it. but they lost a lot of money from me at that time. so i figured i would try again. ha! worse. not even a "hello" or an acknowledgement at the door. no, you silly asses, i do not need any validation from these cool guy gun counter nerds, okay? maybe they should add on to the name. Fine Firearms, but crappy Customer Service (unless you have a nice rack.) that is all. read more

I had a great experience when I bought my rifle both buying and picking it up. The staff made sure I was being helped very knowledgeable and answered all my questions that I had. Lots of guns ammo and supplies to choose from. I will definitely buy from them again and refer them to friends. read more

Went to buy my first handgun. The guys there were very knowledgeable and helpful. They gave me the information to prep for the the handgun safety test and told me where I should go and try some semiautomatics. 2 weeks later, I bought a gun and feel very good about my purchase. I felt very comfortable there and will definitely go back. read more

The best of the best. I'm a long-time sport shooter, and have been to most of the gun shops around San Diego. These guys are unparalleled in customer service, selection and knowledge. Highly recommended; I'm a customer for life. read more

No hassle, no pressure and answers your question to the best of their ability. Definitely coming back for my next purchase.

I've shopped at Fine Firearms for years... mainly for ammo or parts. I recently purchased two firearms from them. Easy process (as easy as California will allow) and picking them up was easy as well. I took both guns out to the range and one of them didn't fire. I contacted the shop and they were attentive to the problem. I brought it back to them and it was a quick and easy fix... they took care of everything and even gave me a shirt for having to make an extra trip. I'll continue to do business with Fine Firearms! read more

It's been hit or miss at this place, sometimes you get good service but often times if they're busy, they don't even acknowledge that you walked through the door when you go in. I usually stand at the counter for 10 minutes trying to get a person to sell me some ammo and i get ignored. I won't tell people not to go here because they do have a pretty knowledgeable staff, but it wouldn't be my first choice if someone were asking for a recommendation. read more

Hands down my favorite gun store in Southern California. I came in with a problem and it was fixed immediately. I look forward to many more purchases in the future. The prices are fair the service is unmatched. read more

This is an UPDATE: Had an initial negative experience two weeks ago when I bought my new 1911. See my other review. Today, was pick up, and I was able to talk with the Chase, the manager, and he turned me around on this place. He was friendly, and he generously hooked me up with an old case they had sitting around in back, when my new 1911 wouldn't fit into its case after modifications. They expressed interest in how the firearm worked out, and asked me to check in and let them know how it shoots. I thought this was pretty cool. The two gentleman I did business with today were very professional and I felt like they actually cared about my business. The store seems hit or miss depending on who is working. I will use this gun store again, knowing what I have learned, I can make it work. read more

I WISH I COULD GIVE THIS PLACE ZERO STARS. These guys are douche bags, the employees walk by you as if you're not there, one of these turds would have walked into me if i wasn't paying attention. Its not just one bad experience with one person, multiple employees don't give a F, one guy looked at me and i thought "finally" and then he said "hey I'm going to lunch" to the other guy and left lol Ive been here 3 separate times over the past couple of years and every time these guys step up the crap level, if someone asks me about going here to buy "anything" which they do since i love shooting and 1/3 of the stuff i talk about is guns, im going to tell them what a piece this place is. Its honestly just annoying, I've bought multiple weapons since living in SD and every time i attempt to give these "people" business they F it up. You would think that over pricing pretty much all of your weapons "i didn't see everything but what i did, wtf" you would be nicer and at the very least practice basic customer service, its really sad that some of the gun shops in the area have gone out of business while this crap hole is still here. Whoever offers up these five star reviews has to be an employee because they basically sell you on how "great" the store and "employees" are, which anyone who goes in here will instantly know is BS. Normally i would say first hand experience is best in all situations but i don't want anyone to even enter the doors of this heap to just be let down. MY REVIEW SHOULD NOT BE FILTERED, ITS NOT FAKE, MY FRIENDS HAVE BEEN WITH ME INTO THIS PLACE ON ALL OCCASIONS. read more

This place is awesome! My husband & I found their booth at the gun show at the Del Mar Fairgrounds. Bought a gun, waited 10 days and picked it up. Their store is clean and the service is fantastic. Look forward to doing business again and will send friends/family. read more

Great service, great attitude, and very just a bunch of cool guys. I am a newbie gun owner and I went in with a pistol that's a whole month old and my I jammed it, don't want to give you the long story lol. Chase at Fine Firearms totally helped me out with his swift service with a smile and solved my issue....Great place for your firearm fixing needs. Looks like they got a huge selection too...may buy my next gun there. Thanks fellas at Fine Firearms!!!! read more

Bought my first handgun here from Nick and it was a very pleasurable experience. I'm one of the most detailed people around and tend to learn by asking questions and digging deeper into things I'm not such an expert on. In the 1.5 hours I spent with Nick in purchasing my first gun after his expert customer service, I learned a TON! I walked out purchasing my first gun on my first visit to the store (that says a lot because I sometimes take convincing and days to 'sleep on it' to make a move on a $500+ purchase). I felt confident the handgun was the right choice for me and I felt better about it because the time Nick spent with me. 10+ days later after waiting for the California process, I picked up my handgun and went to the range. The Sig Sauer shoots like a dream and I really enjoy my new gun. Thanks again Nick for the awesome service. read more

Got good deal on ammo and AR red sit sight, and they had a great selection of firearms and accessories a great family friendly store

A great place to purchase firearms, helpful staff and very knowledgeable when it comes to weapons and sights especially, they helped me select the proper site for my scout rifle. I have also purchased bulk ammo from them and they offer a 10% discount on purchases of 1,000 rounds or more. They have a wide selection of revolvers, at least that's what I saw the most of in their display cases. They are very prompt with transfers and transactions, I've personally see the associates cater to customers who know nothing about firearms and guide them through any questions they had. A great place that I have been going to for years and will continue to go to. read more

Came here to inquire about firearm safety, although I didn't buy a firearm, Maury (I think that's how you spell his name) was VERY informative. He knew what he was talking about & gave me tons of information. read more

Very helpful staff, big selection, glad I found this place, the gave me the name of a gunsmith to fit a stock to an old Mauser

Great customer service, very knowledgeable in the weapons, great prices.. definitely will do business again.

Fantastic customer service- thanks again to Chase for such great work for me. Counter staff- Matt- very helpful even though I am sure there were several face-palm worthy moments during our interaction. This is now my go to shop. read more

Great customer service. They will make a layperson comfortable and explain any/all questions without making a person feel like a dumbass...And they have layaway... read more