This is my most favorite place to go to in town. Their spicy tots and homemade ranch are…read moreincredible!! I love the service and the gals that work there are always the sweetest around

Unfortunately this place is not what it was. What happened…read moreto the real chicken? I use to love getting an entire box and now they only offer tenders. Ever since the remodel and only offering outdoor seating, it's just truly fell off. 2 out of the 4 in our party even got sick last time. I use to feel like I was going to a spot for locals where the treat you like family and now I'm wondering who's angry kids are in charge because they are very monotone and not as kind or welcoming as before. Thanks for the memories because I don't think I'll be returning.

Five stars! I've come here twice, ordering the Dole Whip one time and the Cotton Candy snow cone…read morethe other time - both did not disappoint. The Purple Penguin is a chill and cozy spot with decently quick service. Prices are on the average side for each item around $4. I would definitely recommend this spot for anybody looking for a cold and delicious treat. Will be back!

This is such a homey ice cream shop with great customer service! The staff is incredibly friendly…read moreand welcoming. While they don't offer a huge variety of ice cream flavors, they make up for it with an huge selection of snow cone options. The prices are very affordable, making it easy to treat the whole family without breaking the bank. My kids absolutely loved it! One of the best things about this location is that it's the water district, making it a perfect stop after a walk or dinner. If you're looking for a fun, budget-friendly dessert spot for the family, this place is definitely worth a visit.

Once again clean, hot, happy employees. The Cheese Curds were hot and delicious. The only, I do…read moremean only, not perfect thing is the Cheese Curds come in a giant basket. They would stay hotter and more delicious in an appropriate size. I still go back, make no mistake.

Fun place with lots of choices , the person that works the fries machine is the only employee that…read moreknows their job overall the rest employees definitely need retraining and Need improvement in organizing the crew And how they function performing their tasks... Suggest learn how efficient is 'in n out...' My food came out after long wait and cold.

I love Nielsen's Frozen Custard but to be quite honest, the closest location to me is in a shopping…read morecenter that I hate to drive in and out of and park at. So this makes me not want to go. Well, now this new location in GVR is not only closer to me, but a place I drive to quite a bit. This location takes over a combo of ice cream and pretzel shop that I liked, but not as much as Nielsen's, so I'm happy. The decor is cute, just like the other location I've been to on Eastern. The ice cream memorabilia is fun and cute. They also have the custard coming out of the wall. I love this feature. The service was really good. The staff is friendly and nice and they were fairly quick with getting the orders out. I liked how streamlined the menu is and how it's also clearly written on the walls but you can have one to hold in your hand. The only thing that I would "complain" about is the pricing. It's a bit high for custard but I'm willing to pay it because it's just that good.

Tried Nielsen's frozen custard last night , we ordered mint with chocolate chips…read more $10 was a bit steep but enough for 2 to share . Staff was nice, ice cream/frozen custard reminded me of Dairy Queen , which I haven't eaten in 20 years, way too sweet for me , almost overpowering mint flavor in a way . Texture was smooth however. May try Nielsen's again when we stay at GVR but nothing in my opinion to brag about .

I've been a Handel's fan since I grew up in Southern California near their Upland location. I was…read morethrilled when locations started popping up all over the Vegas valley! Whether it's grabbing a scoop to celebrate a birthday or milestone with coworkers or a sweet treat at the end of a long week with my husband, Handel's is always the choice. I love that they use high quality ingredients, make the ice cream on site daily, have variety in their offerings of flavors as well as types, and it's always quick! I'm always a fan of a scoop in a cup, but I love their 4 scoop sampler as it feels like such a bargain to be able to try FOUR flavors! I don't think I've had anything I disliked at Handel's but I'm a major fan of Brownie Dough, Graham Central Station, and Coffee Chocolate Chip. In parting, I would be remiss if I didn't state how much I loved a cherry chocolate flavor that was on the menu in 2025. Every time I ask local staff they say the current raspberry chocolate offering on the menu is similar, and while they're not wrong, as a cherry chocolate fanatic and a massive Handel's fan, I'd be remiss if I didn't ask for its return to the menu.

2-Stars: Based on poor customer service (pending the dessert is actually at least average, to earn…read morea 2nd star). We finally gave this place a try last night (Sat.). I always see a line (typically younger crowd), so we were naturally curious. 9:44p -- The kids working were just that, kids. Normally not a concern, if they were professional. There was some inaudible screaming from the "kitchen," that could have been understood as either fun, or anger, due to guests still arriving close to their time of closing (10:00p). You're paid by the hour, scoop ice cream, are asked to apply yourself through basic customer interactions, & POS transactions... besides, none of them appeared old enough to be out past curfew. They need to calm down, they've no where to be - Finish your shifts, enjoy your paycheck, grow into a better wiser & experienced person. I would have loved to mention the cashier's name, but when he had asked if I would like my receipt, I replied "Yes, please," but never received one (hoping it would have had a teller name on it). We felt rushed out & a bother to them, so we were quick to depart once finally provided with our order. I did not notice until arriving home & looking through the brown bag. When we initially stepped up to order, the kid sounded frustrated that we were not simply there to collect an online order. It was as if, in his visual tone to say, "S**t, I have to talk with people." The interaction - Being newbies, we had questions. We asked about portion sizes... "Is the difference from small to large, like 1, 2, or 3 scoops?" The kid replied, "No, it doesnt work like that, we're NOT Coldstone." Ooook [wow]. Alright, could you please enlighten us (internal question)? You clearly took some offense &/or believe you sit on a throne, high above the "lesser" (in your opinion) Coldstones, Ben & Jerry's, Neilsen's, Baskin Robbins, Et. Al., & the peasants [customers] that like to visit, enjoy, & exchange hard-earned dollars for their dessert offerings. We said, "We would like to order something to go, not eat right now... Do you have cups w/ lids to safely travel in a vehicle?" He said, "Yes, we have lids." Me - "Ok, great, thank you. We would like to share something, what do your sizes look like, or what size would you recommend for 2 people?" He said (pointing at waffle cones), "Those are our sizes." Did he forget, or was it too much to retain, our moments ago verbal interchange re. cups, lids, not eating there, & wanting to take the ice cream to another location, safely contained? Feeling rushed, seriously, the kid would not focus on us... he continually turned away, would literally keep closing & reopening the window as we were speaking to him... just insane! So, there was a picture right next to the window (cherry ice cream, cherry pieces, & chocolate chips). I asked if we could just do that. He said, "No, we don't have that." I am trying to be easy, you clearly don't want to help us, have other concerns/priorities on your mind, & have somewhere else to be. The menu is a cluster, it lacks clarity & descriptions (as others have stated), & the kids (staff) don't care to help educate the customer. Great business model (sarcasm)! Continually trying to be easy for the 'child,' I asked if we could have the "Deep Dish Apple Pie," as I pointed to another image right on the window. I then asked once more, about sizes, & he stated "There's only one size." (Internally) WHICH IS WHAT?! PLEASE EXPLAIN ANYTHING!!! We just agree and say, "Ok." We received an awkward blank stare... "What flavors?" Me - "I'm sorry?" Kid -" It comes with 2 flavors." Me - "Sure, whatever it normally comes with." Kid - "You need to choose 2 flavors." Me - "What would you recommend?" Kid - (reluctantly & fast) "Vanilla, Carmel Apple (something), Apple Pie (something), [something else]..." Me - "We'll just do the first 2 you said, vanilla & caramel something." Kid - "Alright, it'll be $8.xx"... hands me the card reader and says, "Choose your tip amount & tap your card!" Me (internally) - Choose YOUR tip?!? Haha, you believe that YOU provided tip-worthy service?!?! Kid - "Would you like a receipt?" Me - "Yes, please" (never received). We took the order home, placed it in the fridge, where it remains. We ate dinner & were no longer interested in a fun ice cream snack. I've no comments re. the actual taste/quality of the ice cream. If reading a handful of reviews (w/o deep searching) indicates, expectations will fall in the "Not bad / Not great," range. Not deserving of a king's throne that the kid working at Handel's sat upon. Should we return, a significant amount of time will pass... that is, if the place does not quietly dissappear & is forgotten about, from their hole-in-the wall location. As a general rule, this goes without saying, but especially... When tucked in a quiet corner, the food & customer service MUST be outstanding to build a quality word-of-mouth reputation.

The sister was very helpful and she got me to go with the potato and...and I'm so glad I did....it…read morewas really good and I really appreciate all of her advice

What an amazing sandwich! Made to order, bread by Monzu, fresh ingredients and a delicious mini…read moremuffin (freshly baked) for dessert. I ordered the italian panini, and the quality of this item is absolutely 5-star. Can't wait to come back. The staff at this store treated me like family.

My tea place nearby. I always get the peach tea with honey jelly. So refreshing and not overly…read moresweet! Location is just so convenient! Quick service! Casual ambiance!

For their wintermelon lemonade iced and the iced mango tea with lychee jelly. I loved both of them!…read moreThey were so refreshing and nicely blended. My go to summer drinks for a hot day! You can order at the kiosk too. Staff were friendly and fast service. Good spot to study too.

Got the combo speciality shake and loaded tea! Delicious! Love the shop/workout are! Staff was…read moreso sweet and friendly! Definitely recommended!

Love the Nutrition house!! Literally a one stop shop after a workout at Bikini Fitness and they…read moreoffer great food, drinks and the service is always amazing. I've tried the waffles and teas and those are a must for me. Highlight recommend you give them a try if your someone looking for a yummy and high protein option.