Highest recommdation. Here are a few reasons:…read more My daughter's braces worked. Her teeth are very straight now, and her former deep overbite is greatly improved. The explanation of the treatment plan, expected length of time the braces would be on, symptoms to expect, and how to prevent problems were very clear. It was easy for the teenager and I to stay on the same page, and there were no unexpected problems. We had an insurance change midway through the treatment, and the office corrected the information and got the right bills to the right places seamlessly. We paid monthly, so the treatment was affordable. Appointment scheduling was easy and convenient, and they have evening hours so my daughter was able to go on her own after school. I left a couple voicemails during the two year process, and got replies the next business day. As the date neared to have her braces removed, we got a call that a slot opened, so she got her braces removed ten days ahead of schedule. Every person at the office was professional and good at listening. Lastly, the celebratory bag of popcorn and sticky candy, and other things she couldn't eat with braces, presented to her the day her braces were removed was a pleasant surprise. She was totally compliant for over two years, so I held my nose and let her go wild with it.

Would not recommend. The staff is nice but the actual doctor was very aggressive and rough with my…read morechild. Will not be returning due to lack of respect and rough patient care.

After comparing numerous orthodontists we chose Dr. Ibrahim and her staff.......BEST decision…read moreever!!! Both of our children now have a GORGEOUS smile thanks to Dr. I and her team! Over the few years that we have worked with this team, we can honestly say that it is without reservation we would recommend them!!

I am extremely disappointed and frustrated with our experience with this orthodontic office…read more I paid my daughter's agreed-upon patient portion for her orthodontic treatment in full, and the office has also utilized her available orthodontic insurance benefits, which are now exhausted. Her treatment is still far from complete--she does not even have all of her brackets placed--and I was just informed that I now need to pay an additional $1,000 in order to proceed with treatment. This is especially concerning because once an orthodontic insurance benefit has been used, a family cannot simply start over somewhere else with those same benefits available. We are now in the position of having paid our portion, having her insurance benefits utilized, and still not having the treatment completed. Unfortunately, this is also not our first frustration. We have experienced ongoing complications with her treatment as well as repeated scheduling difficulties throughout this process. I have now formally requested a complete itemized accounting of everything charged and paid, a detailed record of the treatment actually provided, an explanation of the additional $1,000 being requested, and documentation showing exactly what was included in the treatment plan we originally agreed to. If the treatment we already paid for is not going to be completed, I have also requested an accounting and refund for any prepaid services that were never rendered. As a parent, I trusted this office with both my daughter's orthodontic care and a significant financial commitment. I simply expect transparency, accountability, and a clear explanation of how we reached a point where treatment remains incomplete after our agreed-upon portion was paid and her available insurance benefits were used.

Dr. Michaels was initially recommended to us by our pediatric dentist. With two of our sons we have…read morebeen patients now for four years. Her staff is professional, helpful and welcoming. We never wait more than a few minutes to be seen. Appointments are easy to get and their hours and location are incredibly convenient. The office is very family friendly and even offers free water, tea or hot coffee. We have recommended Dr. Michaels to friends and will continue to do so.

Dr. Michaels is fantastic! She masterfully navigated my two sons Jake and Anthony through braces…read more Their teeth look wonderful. Reasonably priced and doesn't nickel and dime you for every little adjustment like some. Ethical and professional. Staff is just as wonderful. Great Covid handling here.

Dr. Engleman did a fantastic job , was a true professional and was great with my kids. After going…read moreon several consultations with other doctors some of which were less expensive and closer to home . I could not be happier with the results . I'm certain I made the right decision and would never consider going any place else. Thank you!!!

What an amazing doctor. After leaving a different orthodontist and finding this one. What a breath…read moreof fresh air. She has a small practice and is very caring. She gives you the attention that you need rather than just turning you over to an assistant. She's very personable and take great care in your case. She is a down to earth honest and truly caring person. Thank you dr. Marcia.

Dr. Frey and staff have been great to work with and the staff is very helpful and friendly. They…read morespend a lot of time talking with the kids and parents to make sure you understand what they did and how to care for the work they do. Great experience and highly recommended!

This is a place that 1. have associates working that caused considerable damage to my daughter's…read moregums. Multiple times they left wiring hanging which was penetrating my daughter's gums causing injury. 2. in order to force clients to provide a good review they offer to provide a retainer for free after a review that we had to provide first and they review, and they only provide the upper arc retainer only, asking the patient to pay 225 dollars for the lower arc retainer, although in the picture of what is included in the free offer have both retainers listed!! Full of false advertising and poor service. The secretary in the front desk is the most rude person we met in our lives. I would not recommend this place to anyone. I am not sure how they remain in business.

Everyone was perfectly pleasant at my first appointment! The office was extremely clean and quiet,…read moreexactly what I was hoping for when I walked in. Dr G. was friendly through my cleaning, and everyone did their best to make the experience as seamless as possible. Everything from scheduling to intake to the cleaning felt as good as a dentist experience can go for a basic cleaning and intake x-rays/photos appointment. I was perfectly content to schedule my next cleaning on my way out. Also, the exam room smelled so good. I've never been in any kind of doctor's office that smelled SO GOOD. A weird perk, but I'll take it!

I went to Dental Pointe with a pressing need for an extraction. I wanted a dental office with…read moreknowledgeable, courteous, staff and a dentist and dental surgeon (root canals, extractions, implants, and the like) under one roof; not easy to find. I called Dental Pointe and they got me in right away - evaluated my problem - wedged me between other patients (without inconveniencing other patients) - revealed my situation with x-ray photos - showed me their very competitive procedure costs - and asked if I wanted to go for it in about 20 minutes. Of course I did! Dr. Gangaji, the surgeon, did her magic and it was over before I felt any pain (individual differences could vary). Without any considerations for this recommendation, I am happy with everyone I met at Dental Pointe. Rose 9/18/2024

My 7yo son was born with a bilateral cleft lip and palate, and has extensive mouth trauma. Going to…read morethe dentist has always been a triggering experience for him. Then we went to Bauer and Bauer, and they worked their magic on him. He eagerly gets in the chair, he is compliant and hasn't had anxiety about any of the work done on him thus far. The staff all know us by name. They are excellent communicators and answer all of my questions. If you or your loved-one has any trauma associated with dentistry or orthodontics, this is the place to go. They will work their magic on you, too!

Dr. Annie is absolutely fabulous! She takes her time to truly accommodate the needs of her…read morepatients. My daughter is not the easiest when it comes to dental work, yet Dr. Annie handled some very delicate procedures with the utmost patience and care. While other dentists have lost their patience with her, Dr. Annie's sunny and positive demeanor never wavered throughout the entire visit. I also really appreciate the professional, modern, and fun environment for kids at Bauer & Bauer--it makes such a difference!

Dr.Ito is kind, knowledgeable and a great doctor. My son had an expander and upper limited braces…read moreto close his gaps. My husband and I highly recommend him. The office is clean and they have fun arcade games for the children.

We had an awful experience with Dr. Girgis personally. Things went fine with my older son but there…read morewas a major problem, lack of communication, and a disgraceful final meeting with him regarding my daughter's treatment. Our daughter started with a palate expander over 3 years ago, she's had baby teeth pulled and 2 years ago had surgery to expose teeth impacted in the roof of her mouth. One year ago she noticed that the last emerging tooth felt reversed/backwards. She felt it was smooth and round on the inside. Dr. Girgis DISMISSED HER CONCERNS and told her she was wrong. He offered her no explanation and NEVER EVEN MENTIONED the issue to us. Now, with the tooth almost in position, the bracket is not glued to the outside of the tooth! My daughter was right that the tooth is FLIPPED BACKWARDS! It could have been rotated over the year as it's been slowly pulled into position if Dr. Girgis had listened to her and considered that he might have made a mistake. How could he not have seen that?! We confronted him about this, after our dentist confirmed it, and he was very angry at us and said we were all wrong. He even said about our 15 yo daughter, "SHE'S A CHILD. SHE DOESN'TKNOW ANYTHING." Then he offered (or threatened) to pull the bracket off her tooth to prove he was right. We refused because he was angry and she was scared. So he said there was nothing he could do and we should seek treatment elsewhere if that's how we felt. He stormed out of the room, leaving the three of us, the tech, and another patient and tech nearby speechless. The office manager was called and Dr. Ito stepped it. They handled things as best they could, and Dr. Ito mentioned that the tooth was rotated. He didn't know that Dr. Girgis had NEVER SAID ANYTHING to us about it, so Dr. Ito's explanation was not very clear and we still don't know for sure what he would do to fix it. He did say it would take another 6-8 months, when Girgis said the braces would be off in 2-3. So maybe Girgis was going to stop with a backwards tooth? I don't know, but we've long since paid this office, so what do we do?

All the staff, very friendly nice clean office don't have to wait long dr was very good explained…read morethe whole process effectively you don't see him every time but towards the end he comes in with final assessment very happy that we chose this dr also want to add the receptionist is awesome she works with your schedule she is very efficient

A very busy place and this is a testament to their quality of work. Very nice staff that gives you…read moreall the information you need. I couldn't imagine ever going anywhere else because that's how great their results are.

I had a great experience at this clinic and couldn't be happier with my results. I had been wanting…read moreto improve the alignment of my teeth for a long time, but I kept putting it off until I found a doctor I truly felt confident about. After hearing such great things, I decided to go with Dr. Chacón--and I'm so glad I did. He is incredibly professional, detail-oriented, and truly cares about his patients. The results exceeded my expectations. The entire team is also very kind, welcoming, and attentive, which made every visit a pleasant experience. I highly recommend this clinic to anyone looking for quality care and great results. I would definitely choose them again.

Very friendly, understanding, and caring. Over the 3 years I've had braces I've broken several…read morebrackets, probably 7-10.. they never charged me, they did give a warning. My smile came a long way with the help of this office! I am very pleased to say the least and will miss coming here.