I went to a funeral here a couple of weeks ago. The facility was real nice and clean. The benches…read morewere comfortable while sitting inside during the service. The parking seem to be ample. Everything went how it should. Even though just going here as a friend passed away, the value of coming here was priceless as it was the exact place that this needed to be. It's a little bit far from where I live, but it was right next to the freeway so it's easy access to get here to leave quickly if needed. These things are never easy to go to, however, if you need a place for a final service, I would definitely suggest here.

Unfortunately, our experience here has been extremely disappointing. During such a difficult time,…read morewe expected compassion, professionalism, and clear communication, but that has not been our experience. We've called multiple phone numbers listed for the funeral home. On one occasion, a man answered, but he was very unprofessional and seemed unwilling or unable to provide basic information. It felt like he didn't want to help, and getting answers was unnecessarily difficult. The funeral home may want to have someone better trained or more knowledgeable handling phone calls, as first impressions and communication are incredibly important during such a sensitive time. We've also left several voicemails and were told by other staff members that someone would call us back, but we never received a single return call. It's especially unfortunate because we wanted to use this funeral home since the cemetery is in Monrovia, making it a convenient option for our family. However, due to the lack of communication and poor customer service, we've decided to look elsewhere. I hope this feedback encourages improvements so that other families receive the support, professionalism, and timely communication they deserve during such a difficult time.

Fyi Alejandro deserve 5-Stars…read more Today I visited Rose Hills Cemetery to visit my loved ones, including my Aunt, Renee Antwine. When I arrived at her gravesite, I was saddened to find that her marker was dirty and covered with dirt and grass. I asked one of the Rose Hills employees for assistance. He told me that someone had already been called to help, but after waiting 15-20 minutes, no one came. Because I didn't feel that he was being truthful, I took a picture of the truck as it drove away. A short time later, Alejandro came over and kindly asked if we needed assistance. Ironically, he was in the same truck that had previously been there. Despite the extreme heat, Alejandro took the time to help us with kindness, professionalism, and compassion. While it was disappointing that the first employee was unwilling to assist us, I want to publicly recognize and thank Alejandro for his outstanding customer service. Employees like him make a lasting difference. Job well done, Alejandro! Lastly, Happy Heavenly Birthday to Destiny Williams, Kim Branch, and my beloved Aunt Renee Antwine on this July 27th. Though you are no longer with us, you are loved, deeply missed, and will never be forgotten. Your memories will live in our hearts forever. I must add Jonathan Lopez contacted me right away. His commitment to providing excellent customer service is appreciated. Thank you again for your acknowledgement & beautiful flowers

Raymundo Marquez provided exceptional service during our visit to Rose Hills Memorial Park while we…read morewere visiting my dad. He was incredibly kind and patient, and he helped take care of the overgrown grass around my dad's marker and other issues like that. His kindness and professionalism meant a lot to our family. Thank you, Raymundo, for your help.

I cannot say enough wonderful things about Live Oak Memorial Park. From the moment my grandmother…read morepassed away to the very last moment of her burial service, I was supported with the utmost care, compassion, and professionalism. Her services looked so beautiful! The manager, Erick G., along with funeral directors Elizabeth and Mario, were truly exceptional. Every step of the process was clearly explained, transparent, and handled with great thoughtfulness. I never once felt rushed, confused, or alone during an incredibly emotional time. They presented the service options, offered their expert guidance, and allowed me to make decisions without any pressure. No matter how many times I called or emailed with questions, I was always met with kindness, patience, and genuine helpfulness. Their compassion never wavered, and I felt completely taken care of throughout the entire process. It truly meant everything to my family and me. Erick, Elizabeth, and Mario were an incredible trio - professional, thorough, and deeply compassionate. They made one of the hardest experiences of my life feel manageable and supported, and I am beyond grateful for them. I wholeheartedly recommend Live Oak Memorial Park. If you are looking for a place where your loved one will be honored with dignity and where you will be treated with care and respect, I highly encourage you to ask for Erick G. (manager) and Elizabeth and Mario (funeral directors). They are truly a blessing and I'm beyond impressed. Forever grateful.

Very disappointed with my experience at Live Oak Memorial Park. During our first tour, manager…read moreMonica told my cousin and I that the area we selected for my father would become an expansion/garden in late 2027. When we returned to finalize and pay, we were told that information was not true. During such a vulnerable time, families deserve accurate and honest information when choosing a loved one's permanent resting place. I hope management provides an explanation and sincere apology.

Friday, 06/19/26 at 1:20pm, I decided to visit my three loved one's here at location 966 Potrero…read moreGrande Dr. Rosemead, CA 91770 at Resurrection Cemetery. It had recently been my father's birthday and along with Father's Day that recently passed last week. So I wanted to make up by going to visit him and my two loved one's. Everything was pretty peaceful as alway's with my time being there. The guard's have gotten better at not trying to rush us visitor's out like what has been done sometime's rudely in the past. The only thing that really grind my gear's was the condition of my loved one's head stone's. Don't use the excuse of age. I have been come to visit my loved one's since I could barely afford a car. I know the condition from start to finish. I'm NOT appreciating the kind of inconsiderate work that the grave care takers are doing in maintaining the cemetery. My grandfather's head stone never had any scratches along with my grandmother's who have been buried there for a long time now. My farther's is still okay. I just ask respectfully if the grave care taker's of the cemetery could be a little my considerate.

Noticed upon arrival that the front office reception has been remodeled which was nice. However,…read morethree staff members sitting at front counter, you could tell none wanted to get up and assist us the minute we walked in. Acted like we were bothering them instead of being attentive to what we needed assistance with. They should've upgraded their website or added a self service kiosk aiding those needing help to find a service &/or grave. Forrest lawn gets a hand of applause for have this option available on-line including a map of their grounds. If it's such a bother please add this feature for people to use. I bet if we would've inquired about purchasing property their tune would've probably changed. So sad esp since this is a Catholic Cemetery. Do better Resurrection Cemetery & actually help those who walk into the office seeking assistance!!

Today was my sweet grandmother's funeral. She, unfortunately, was affected by COVID and passed away…read morefrom the virus. I have never had to plan a funeral before but boy was I glad to work with Mortuary Aid Co, specifically with Yuri. Yuri was so kind, patient, and accomodating. She answered all of my family's questions and responded very quickly whenever we needed her help. Apart from Yuri's help, I have to say her staff was friendly, punctual, and executed the funeral flawlessly. Lastly, I was incredibly pleased with the casket choices they offered. They were beautiful and affordable. Overall their services were affordably priced and I highly recommend them. During such a difficult time, Yuri and her team made our process easy. Thank you, Yuri!

What is shameful Juan C is that you have no idea why I was not present, I was attending to my…read moremothers affairs. Again, shameful on your part is the assumption that your office was the only one that would assist us. We knew from the time we contacted your office what we had planned for my mother. Once my husband, uncle and cousin informed your office that we would not be using your services it was told to them NUMEROUS times that our "deposit" was non refundable. So again, it's the money that mattered. Your office would not answer the phone when the other facility that we decided to use attempted to call for transport and when your office FINALLY did answer the phone they were put on hold and then hung up on. My husband and uncle returned only to find the doors of your office locked, then they waited there until someone opened the door and answered the phone to coordinate the transport of my mother. You should be ashamed for the vengeful hoops that you made our family jump through to obtain my mothers body. Not only did you give false information in your spiteful reply to my review, you also made the worst time for our family all the much harder. My review is not the only one that had a terrible experience and again if we could give zero stars we would!! I pray that anyone needed services will seek assistance elsewhere! Funny how you didn't respond to the other bad review which was only 2 months ago, but you have a mouthful for mine. My mother is being given the dignity she deserves since she is no longer in your care. This had nothing to do with getting my way, you are incompetent and that is why your business only has 9 reviews which include mine.

My mom recently passed away, and I needed to hire a mortuary for her services. I called several…read moremortuaries in the San Gabriel Valley, and luckily, I found White's Funeral Home. From the first time I called their business to the day I picked up my mom's ashes, they were Amazing. Their pricing was very reasonable, and they were there assisting me every step of the way. Needless to say, I was going through a very emotional experience losing my mom, and White's Funeral Home not only made the process very easy but also made sure that I did not feel pressured. I would recommend White's Funeral Home to anyone going through the death of a family member.

From the start the team at Whites has been very transparent about the whole process in terms of…read morecost and services. They are also very affordable compared to other Funeral Homes. The day of the services the team was on top of everything and ready to assist with any questions or last minute changes/request I had. They truly make an already difficult day run even smoother than I ever imagined from arranging the flower arrangement and transporting them to the cemetery to leading the remainder of the ceremony at the cemetery.

This review is about the video stream. As a guest of the streaming funeral, I was extremely…read moreappreciative to be able to attend. The quality of the audio and video was very good and clean. Of course, it would have been nice had the camera operator panned the pews once in a while, even from the back location. Well done. I am grateful the hosts decided to provide access to the family scattered across the country. I hope this is affordable.

The cemetery itself is beautiful, and I had a very positive experience purchasing a plot with…read moreElmer. He was very nice, informative, knowledgeable, and made the process comfortable and easy to understand. Unfortunately, I can't say the same about my experiences with the front office staff. Every time I go in to make a payment, I don't feel welcomed. The staff has not been very friendly, and the interactions have made me feel uncomfortable. Considering the sensitive nature of this business, I feel that kindness, compassion, and a welcoming friendly attitude are extremely important. People coming into a cemetery or funeral office may already be dealing with grief, loss, or making difficult decisions for themselves and their families. A friendly smile goes a long way. It honestly makes me concerned about the day I may actually need to hold a memorial service here. I truly hope the level of compassion and customer service is different when families are going through a loss. It's unfortunate because the cemetery is beautiful and Elmer provided excellent service. I hope management addresses the attitude and customer service in the front office, because a little kindness and warmth can make a huge difference in a place like this.

I cannot say enough wonderful things about Oakdale Mortuary and especially Angel. During one of the…read moremost difficult times in our lives, after the loss of my mom, Angel treated my dad and me with such kindness, compassion, patience, and genuine care. He truly went above and beyond for our family. It was the little extra touches, his attention to detail, and the way he took the time to make sure we felt cared for throughout the entire process that meant so much to us. Nothing ever felt rushed or impersonal. We felt like we were being taken care of by someone who truly understood how important our mom was to us and how difficult it was to say goodbye. When you are grieving, you remember the people who make a difficult time just a little easier to get through. Angel was one of those people for our family, and I will always be grateful for the kindness and respect he showed my mom, my dad, and me. Thank you, Angel, and everyone at Oakdale Mortuary, for taking such wonderful care of our family. Your compassion will not be forgotten. I would wholeheartedly recommend Oakdale Mortuary to any family needing this kind of care.

Late Entry 11/2/2024 My initial post was taken down by Yelp HQ because I accidentally posted on the…read morewrong business in Claremont. On 11/2/24, Dia de Los Muertos, Day of the Dead, visiting grandma & uncle. This is a small cemetery in Glendora in comparison to Forest Lawns. It's near & dear to me because my paternal grandma & uncle are interred here. It is busy today as it is Day of the Dead. Greens are well maintained. Funeral services, viewings, cremations are available. Parking is usually plentiful except today. Traffic cops are manning the entrance to help control flow. It's peaceful & reflective.

Don't do it! Let me just share with you the recent…read moreexperience I just had with this mortuary. So although the counselor Heidi was very nice. It seems as if everything we talked to her about wasn't executed correctly or at all. They only she did was communicate to the cemetery. My father just passed away i. Mother's Day. A veteran and religious Christian man. They could even provide me with all the correct info for my dad's military honors. I had to search and call 4 different places and people to get my dad's firing volley to find out it was at the veterans cemetery in Riverside. All she had to do is ask if they had availability. Then on the day of our viewing with my dad we were robbed of our personal time with my dad because the sound and tv system wasn't working. They asked me to provide an MP4 video in a usb. We spent 2 hours trying to figure out what to do to pay my dad's memorial video. I then had to buy my own projector and Bluetooth speaker for this. The on-site coordinator/ director didn't know or do anything to help us. He also didn't stop people f coming in to the room for our 1 hour personal time with him. He also took it upon himself to open the floor up for people to speak against our wishes to do things different. He also made me feel weird by asking him to communicate with the cemetery about a gift someone was giving us (flying doves) he said he's never heard of such things. He did nothing for us and the whole thing was jacked up. They don't care. When I communicate this to a manager she sent it to the owners and all they said was they will look into it and the director will get retraining. They robbed us of our special time and this place is a mess!! Don't do it! They just want your money. I've been to other places that are way better!

Came to a viewing here. I was greeted politely and the place was very clean and spacious. Their…read morebathrooms were clean as well. From what I know everything went smoothly and was done right for this viewing to happen. They even had a paper program done.