1. Mortuary Aid Co.

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West Covina, CA

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Response time

1 day

Response rate

100%

Services - Mortuary Aid Co.

Direct cremations

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Review Highlights - Mortuary Aid Co.

“Apart from Yuri's help, I have to say her staff was friendly, punctual, and executed the funeral flawlessly.”

Mentioned in 4 reviews

Read more highlights

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Guerra & Gutierrez Mortuaries

Guerra & Gutierrez Mortuaries

(31 reviews)

Came to a viewing here. I was greeted politely and the place was very clean and spacious. Their…read morebathrooms were clean as well. From what I know everything went smoothly and was done right for this viewing to happen. They even had a paper program done.

Don't do it! Let me just share with you the recent…read moreexperience I just had with this mortuary. So although the counselor Heidi was very nice. It seems as if everything we talked to her about wasn't executed correctly or at all. They only she did was communicate to the cemetery. My father just passed away i. Mother's Day. A veteran and religious Christian man. They could even provide me with all the correct info for my dad's military honors. I had to search and call 4 different places and people to get my dad's firing volley to find out it was at the veterans cemetery in Riverside. All she had to do is ask if they had availability. Then on the day of our viewing with my dad we were robbed of our personal time with my dad because the sound and tv system wasn't working. They asked me to provide an MP4 video in a usb. We spent 2 hours trying to figure out what to do to pay my dad's memorial video. I then had to buy my own projector and Bluetooth speaker for this. The on-site coordinator/ director didn't know or do anything to help us. He also didn't stop people f coming in to the room for our 1 hour personal time with him. He also took it upon himself to open the floor up for people to speak against our wishes to do things different. He also made me feel weird by asking him to communicate with the cemetery about a gift someone was giving us (flying doves) he said he's never heard of such things. He did nothing for us and the whole thing was jacked up. They don't care. When I communicate this to a manager she sent it to the owners and all they said was they will look into it and the director will get retraining. They robbed us of our special time and this place is a mess!! Don't do it! They just want your money. I've been to other places that are way better!

Funeraria Del Angel West Covina

Funeraria Del Angel West Covina

(34 reviews)

I went to a funeral here a couple of weeks ago. The facility was real nice and clean. The benches…read morewere comfortable while sitting inside during the service. The parking seem to be ample. Everything went how it should. Even though just going here as a friend passed away, the value of coming here was priceless as it was the exact place that this needed to be. It's a little bit far from where I live, but it was right next to the freeway so it's easy access to get here to leave quickly if needed. These things are never easy to go to, however, if you need a place for a final service, I would definitely suggest here.

Unfortunately, our experience here has been extremely disappointing. During such a difficult time,…read morewe expected compassion, professionalism, and clear communication, but that has not been our experience. We've called multiple phone numbers listed for the funeral home. On one occasion, a man answered, but he was very unprofessional and seemed unwilling or unable to provide basic information. It felt like he didn't want to help, and getting answers was unnecessarily difficult. The funeral home may want to have someone better trained or more knowledgeable handling phone calls, as first impressions and communication are incredibly important during such a sensitive time. We've also left several voicemails and were told by other staff members that someone would call us back, but we never received a single return call. It's especially unfortunate because we wanted to use this funeral home since the cemetery is in Monrovia, making it a convenient option for our family. However, due to the lack of communication and poor customer service, we've decided to look elsewhere. I hope this feedback encourages improvements so that other families receive the support, professionalism, and timely communication they deserve during such a difficult time.

Oakdale Mortuary - Richard Keith Moore PFC US ARMY KOREA loved and missed.

Oakdale Mortuary

(286 reviews)

I cannot say enough wonderful things about Angel Miramontes and Chula and the care they showed me…read moreand my family during one of the most difficult times of my life--the loss of my husband, Bobby Lee Jones II. Angel and Chula helped me through every step of planning my husband's memorial service. Their compassion, patience, professionalism, and attention to detail meant more to me than I can put into words. I especially want to recognize Chula, who stayed up late the night before the service making sure that every single flower was perfect. That kind of dedication and genuine care is something I will never forget. Because of their hard work, my husband had a beautiful and meaningful Celebration of Life at Oakdale Mortuary & Memorial Park in Glendora. Everything came together beautifully, and I was able to honor Bobby in the special way he deserved. Thank you, Angel and Chula, for treating my husband and our family with such dignity, kindness, and respect. You helped make an incredibly painful time a little easier and gave our family a beautiful memory that we will carry with us forever. Five stars truly are not enough. I will forever be grateful.

I cannot say enough wonderful things about Oakdale Mortuary and especially Angel. During one of the…read moremost difficult times in our lives, after the loss of my mom, Angel treated my dad and me with such kindness, compassion, patience, and genuine care. He truly went above and beyond for our family. It was the little extra touches, his attention to detail, and the way he took the time to make sure we felt cared for throughout the entire process that meant so much to us. Nothing ever felt rushed or impersonal. We felt like we were being taken care of by someone who truly understood how important our mom was to us and how difficult it was to say goodbye. When you are grieving, you remember the people who make a difficult time just a little easier to get through. Angel was one of those people for our family, and I will always be grateful for the kindness and respect he showed my mom, my dad, and me. Thank you, Angel, and everyone at Oakdale Mortuary, for taking such wonderful care of our family. Your compassion will not be forgotten. I would wholeheartedly recommend Oakdale Mortuary to any family needing this kind of care.

Chavez Funeral & Cremation Services

Chavez Funeral & Cremation Services

(66 reviews)

Sonia was the funeral director who helped my family through one of the most difficult times in our…read morelives following the passing of my mother. From the very beginning, Sonia was compassionate, professional, and incredibly easy to work with. There was an error on my mother's death certificate from the hospital, and Sonia went above and beyond to help us get it corrected and ensure everything was handled properly. She gave my family and me the time and space we needed to grieve while she took care of all the details surrounding the services. Throughout the entire process, Sonia communicated clearly, kept us informed, and made sure everything was handled with care and professionalism. Her compassion and dedication truly made a difficult experience a little easier for our family. I would highly recommend Sonia to anyone in need of funeral services. We are extremely grateful for everything she did for our family during such a difficult time.

During one of the hardest moments of our lives, the team at Chavez Funeral Home & Cremation treated…read moreme & my sister with kindness, compassion, and respect. Losing our father is devastating but Sonia made our decision making easier with her grace. A very special thank you Sonia, who was truly amazing throughout the entire funeral arrangement process for my father. She was incredibly communicative, patient, and never once made us feel pressured into making decisions. She took the time to answer all of our questions, guided us with genuine care, and helped make an overwhelming experience a little easier to navigate. We are deeply grateful for the professionalism and heartfelt support we received. Thank you for helping us honor my father's life with dignity and compassion. We will always remember your kindness.

Green Family Cremation and Burial

Green Family Cremation and Burial

(29 reviews)

I am incredibly grateful to Green Family Cremation and Burial for the compassion, kindness, and…read morecare they showed my family during one of the most difficult times in our lives. Losing my father was heartbreaking, but having Luisa there to guide us through the process made everything a little easier. Luisa was so caring, understanding, and compassionate. She took care of every detail for us and made sure everything was handled with such professionalism and respect. During a time when we were overwhelmed with grief, it meant so much to have someone we could trust. Thank you, Luisa, and everyone at Green Family Cremation and Burial, for treating my father and our family with such dignity and kindness. We will always be grateful for the care you gave us and for helping us give my father the beautiful farewell he deserved.

The previous reviewer who claimed insensitivity and hidden charges by the Greene family, as well as…read moreplanted reviews by friends is so very wrong. I'm not affiliated with Greene and not friends of the family, but before retirement I officiated a couple dozen funerals for Greene clients. I never saw or heard any unprofessional actions, and can honestly say the Greene families I served were all extremely pleased by services rendered and received. Over my 50+ years in ministry, I've personally interacted with dozens (100s?) of funeral professionals, and I've seen my share of bad ones, but NOT at Greene. Having worked in the industry during my early college years, it wouldn't take me 10 minutes to discover unprofessional or fraudulent practices. For your information, EVERY funeral home is required under the law to provide a full and complete Price List. You don't have to use Greene and you can "shop the price," if you want, but to post an false review simply reveals its author to be a person of low character.

Mortuary Aid Co. - cremationservices - Updated October 2026

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