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    Hilgenfeld Mortuary

    4.8 (56 reviews)
    Open 8:00 am - 5:00 pm
    Updated over 3 months ago

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    Caroline P.

    It has taken me 9 months to write this review. My father passed away end of February 2022 and I chose to have this mortuary take care of the after arrangements. Brett was my coordinator. Mom and I had an appointment set up to review details. He was patience and respectful during this difficult time. We brought ALL of dads things. It felt like endless bags and hangers we carried out of the car for dads casket. Brett helped us carry it back in with a smile and made sure everything was placed according to our wishes. We wanted to use our own projector on the day of service and this really nice Filipino lady helped us coordinate a time and date to go in for tech testing. She was patient and provided ideas on how to make things work for dads special day. On the day of the service, everything was set up to our liking and it really brought comfort and peace to my mother and I. It is never easy dealing with a death but this team really helped us have a good send off for my father. A few days had passed without a call on ash pick up. I called the office and found out dad had arrived back to the mortuary. I scheduled the pick up same day. Overall, I had a very nice experience with Brett and his team. I feel some calls and e-mails should be more promptly returned, coming from an anxious and grieving family member point of view.

    Chapel space. Bright beautiful and airy.
    Paul K.

    This is my honest review for Hilgenfeld Mortuary and my funeral director, John Huh. Making funeral arrangements is not something we want to even think about. But when the unfortunate situation arises, there may be confusion and uncertainty about what to do next. This was my situation at my mom's sudden and unexpected passing at age 64. I didn't know where to go. Fortunately, I was referred to John Huh by close friends. I was so unbelievably relieved. Here's why. John is/was: -Genuinely caring and sympathetic to my situation. He walked me through the process step by step and gave good recommendations and options along the way. -Highly trained and deeply experienced. He gave me the best advice regarding coroner case. -Honest and trustworthy. He has my back and I know he is giving advice to the best of his abilities in the best interest of me and my family. -Excellent at verbal and written communication and gets back to you with fast response times. -John went above and beyond to make things very comfortable for me and my family. He takes care of you. The Chapel space is clean, with plenty of natural light and airy. It is a beautiful space. It was great for about 100 people. There's overflow space in case you need it, but I didn't need it The staff is friendly and attentive. Every time we walked up to the front door, there was a staff member to open the door for me. It's these little details that I remember. Everyone who attended had good things to say and a positive experience. Overall, the experience exceeded my expectations. I'm writing this review now thinking back that it was the best decision that I could have made at that time. I highly recommend Hilgenfeld Mortuary because you get great service and excellent value for your money.

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    4 years ago

    We had a service there for my grandmother not too long ago, and while they're were able to accommodate us in such short notice

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    4 years ago

    Compassionate, caring & reliable. My family has used them for decades and they've always come through. Even during Covid.

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    4 years ago

    Wonderful service, easy to understand breakdown of cost, friendly & compassionate staff.

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    Page 1 of 2

    Ask the Community - Hilgenfeld Mortuary

    Review Highlights - Hilgenfeld Mortuary

    Recently, in 2025, when my dad passed away out of state, John Huh again stepped in and provided excellent care.

    Mentioned in 7 reviews

    Read more highlights

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    My grandparents, parents and sister are buried in the Mausoleum. My dad bought crypts pre need…read moreback in the 40's. My son and I visited yesterday and noticed the floors within are dirty and the outside needs repair and paint. Please keep up maintenance out of respect for our loved ones.

    Hilgenfeld Mortuary - mortuaryservices - Updated May 2026

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