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McAulay & Wallace Mortuary

4.3 (30 reviews)
Closed 8:00 am - 4:00 pm

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4 years ago

Merci to Susan S,what a super help definitely made my appointment so much easier great Hel I read good comments on Yelp

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Review Highlights - McAulay & Wallace Mortuary

The mortuary is very nice and although a very difficult time, it was very comfortable being in their faculty.

Mentioned in 7 reviews

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We had a close friend die in a tragic car accident. We were stunned and really didnt know what to…read moredo. The best decision I made was to call Hilgenfeld Mortuary. They are absolute experts! There are suddenly so many things to do when a loved one dies unexpectedly, and they walked us through EVERY detail. Ydiera, who we were working with, was so sensitive and sincere and did not try to "upsell" us or sell us anything we didnt need at our most vulnerable time. I truly believe that God graced us with Ydiera when we needed it most. Again, there are lots of decisions that need to be made, and choosing Hilgenfeld was the best one we could have done. Thank you, Ydiera.

I lost a family member in 2023, and the sudden death placed me in total shock. Taking care of…read morelogistics was a significant burden, especially since we had to transfer the remains from a foreign country. When I reached out to John Huh, he not only meticulously arranged everything but also showed deep compassion, understanding, patience, flexibility, and empathy throughout the whole process, bringing comfort to our family. John explained things clearly, provided step-by-step instructions, and did his best to save us as much money as possible. He was very organized, trustworthy, reliable, and on top of everything. I did not have to worry about whether things were being done thoroughly and on time; he made the process seamless. Recently, in 2025, when my dad passed away out of state, John Huh again stepped in and provided excellent care. He researched the best way for the out-of-state transfer and coordinated care with other third parties, which ultimately saved us thousands of dollars. More importantly, in honor of my dad, he and his staff personally picked up my dad's remains from out of state and brought them back to California, where my dad was supposed to be buried. Our family felt genuinely cared for. I will undoubtedly use his services again in the future, and I highly recommend his services to others as well. John Huh will put your mind at ease, as he delivers excellent, compassionate service!

Accu-Care Cremation & Funerals - Accu-Care Cremation & Funeral Services

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I can't say enough about the incredible service I received from Accu-Care Cremation & Funerals,…read moreespecially from Guillermo. My mom passed away at the end of March, and I was completely lost on where to even begin. A close friend referred me to Guillermo, and after going through the process with him, she even told me she wished she had used Accu-Care for her own family because of their pricing and the services they provide. From start to finish, Guillermo was compassionate, calm, and incredibly helpful. He walked me through every step - from coordinating with the church I preferred, to scheduling the viewing, the memorial service, and everything in between and after (cremation). He answered all my questions patiently and never once made me feel pressured into any upgrades. He truly provided everything I wanted and needed to honor my mom, without adding any stress during an already emotional time. I did reach out to a few other companies, but Accu-Care's pricing was by far the most reasonable, and the level of service I received made me feel at peace with my decision. Planning something so sensitive and important felt manageable because of Guillermo's professionalism and kind demeanor. I wholeheartedly recommend using Accu-Care, Cremation and Funerals. If you're in a difficult place and don't know where to start, start with them - you'll be in good hands.

Great experience. Considering the circumstances, Skye and her team made the process seamless and…read morepleasant from beginning to end. She was so kind and professional from day one. She provided updates all the way through which we appreciated. Accu-Care provides great service at an affordable cost. After calling 7-8 other companies, they were the among the most competitive and I never once felt like we missed out on anything the experience could have offered. Should anyone I know ever need cremation services, I will absolutely be recommending Accu-Care. Thank you, Skye! God bless you and your entire team.

Forest Lawn - Cypress

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My immediate beloved family members have had their mortuary, and interment here at Forest Lawn…read moreCypress in the past. I was there two weeks ago to assist close family in making funeral arrangements for our loved one and everyone at Forest Lawn Cypress was wonderful , and kind in a time that is so difficult especially when losing a loved one. They guide you through the process, and give you options. I'm really bad with names, but from the woman on the phone that set up the appt and initial appointment to the funeral coordinator Gabriel ? ( Hispanic gentleman) to the person assisting at the day of the funeral and internment everyone was so kind, knowledgeable, patient and empathetic. They have different funeral packages to choose from which I appreciate. Thank you Forest Lawn Cypress.

We were "helped" by a woman named Fabiola who had one of the worst attitudes we've ever…read moreencountered. We were asking simple questions regarding assistance for my mother-in-law's funeral and she acted like we were bothering her. She couldn't provide us any information, couldn't get us help from anyone else, and kept dumping us on hold for no reason. This was ridiculous and completely unacceptable, especially while we're grieving and trying to get basic support. The lack of empathy, professionalism, and basic customer service was shocking. No family going through something this difficult should have to deal with that kind of treatment. I would not recommend dealing with this place at all.

McAulay & Wallace Mortuary - funeralservices - Updated May 2026

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