California Mortuary, thank you for all your help. You were very kind and supportive throughout. I highly recommend you for your excellent service. My friend looked so natural, as if she were asleep. Thank you so much for taking such good care of her. We also loved the super clean chapel. The staff was very friendly, and the prices are very affordable. Thank you for your excellent service and support during such a difficult time. California Mortuary, thank you for all your help. You were very kind and supportive throughout. I highly recommend you for your excellent service. My friend looked so natural, as if she were asleep. Thank you so much for taking such good care of her. We also loved the super clean chapel. The staff was very friendly, and the prices are very affordable. Thank you for your excellent service and support during such a difficult time. read more

California Mortuary - Chapel - Mortuary Services Near Me - Downey, California

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Very kind professional service, No pressure, nice big venue. There's plenty of parking and easy to find.

When our family didn't know what to do after the sudden passing of our mother, you offered us sincere comfort and took care of everything--from the quick funeral arrangements and cremation to all the paperwork--so smoothly that we didn't have to worry about anything. We are deeply grateful. For anyone who may be feeling lost in the face of an unexpected loss of a loved one, I truly recommend California Morturay. read more

My mom's full funeral services were handled by California Mortuary 22 years ago. Family owned, husband and wife. The funeral Director was very compassionate and went out of his way to make arrangements with our Catholic Church. She passed away on Holy Thursday, just before Easter Sunday. One of the biggest and busiest season within the Catholic Church. It was nearly impossible to get a funeral mass. Their prices were so reasonable and the funeral Director guided me through the arrangements and did not try upselling any unnecessary services. The staff were also very professional and helpful throughout the service. I recalled visiting other local mortuaries and they were not so compassionate and helpful during that difficult time. A review long overdue. read more

I was here to say good bye to a friend that I met years ago at a Yelp event, he was always cheerful and positive. California Mortuary is beautiful on the outside as well as the inside, there is a parking in the rear one way in and out, the staff was polite friendly. At the end of the service staff pass out roses to people who wanted them. read more

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This place is the best fully recommended. They help out so good especially Anne. Very clean and comfortable. read more

No one can prepare for the unexpected loss of a loved one so when it happened to our family we were all in shock. Pushing through the pain we tried our best to get matters in order and wanted the most expedited process. It didn't take us long to find out that the death business is a business and that there are a lot things we weren't prepared for. A burial plot already had been purchased so we were prepared to go with that particular company only to be met with "you need to make an appointment" and that appointment was two days out. It felt as if we were just another number. So we started calling around and came across California Mortuary. I would have to say it was upon the first conversation with the funeral director John Jung that put us right at ease. John was so compassionate and patient as we explained of our fathers unexpected passing. He took the time to listen to us and understood how important it was for us to have the service as soon as possible. Our father passed away on a Saturday and John was able to schedule a service exactly one week later. The mortuary felt peaceful the glass atrium filled with fresh trees felt light and airy. John was very empathetic and compassionate during our first meeting. The whole process took all of 30 minutes. As we were walking away from the mortuary it was then we realized we could all now take a deep breath and prepare to say goodbye to our beloved dad. We sincerely appreciate John for keeping in touch with us throughout the week. The day of the service went beautifully. I would also like to thank Gil Alvarez who did a nice job on making my dad look his best. Thank you to everyone at California Mortuary. read more

California Mortuary - Funeral chapel arrangements - Mortuary Services Near Me - Downey, California

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My dad passed away May 21st 2024. John was extremely helpful and made all the arrangements for me to fly my dads remains back to South Korea. This was a very hard time for me and my family and honestly John the funeral director made everything very easy. My dad looked great at the services and everything went smoothly. I highly recommend this funeral home. They worked with our budget and there was no crazy upsell like I remember when my grandpa and grandma died in Michigan 20 plus years ago. Thank you John and your staff for helping me out during a very difficult time. read more

California Mortuary - Entrance Dads Funeral Day - Mortuary Services Near Me - Downey, California

My mom and I were saddened on passing away of my father on 04/08/22. My mom's church pastor was quick to arrive to our house and prayed over my father. He made a call and had arranged this mortuary to pick up my father's body. Within minutes, John called me and sent his condolences and was nice enough to see us on that same day. Upon arriving, John greeted my mom and I and we sat down and John went over the services and the prices. As soon as we told John, that we just wanted a simple service he recommended the cremation. I know my father just wanted a simple service and creamation which made things go quicker and John was so happy. We went through the paperworks very quickly which made my mom and I happy. It even made John happy. It's always a heartbreaking day when someone you love is gone from this earth, but this mortuary I would recommend. Great customer service, paperworks done very quickly. We even laughed while processing the paperworks. Thank you John Jung for the great service! read more

I cannot say enough wonderful things about this mortuary. John and his team were so professional, kind and understanding throughout the whole planning process. We never felt like they were "selling" us anything or in desperate need of our business. They were also very respectful of giving us our space and time to tour and price other mortuaries. We immediately felt peace when we toured their location and it's evident that they care about the families. They maintain their property so it's actually an inviting and comforting space so you can just focus on being present with loved ones during such a difficult time. Their team was communicative throughout the weeks leading up to the service and was so helpful and attentive on the day of, which was much appreciated. Thank you to John and the team for the respect and professionalism you showed to our family during this difficult time. read more

John and his staff did a great job in every aspect of my mother's funeral arrangements. They were professional, kind, empathetic and treated my mother with care and dignity. My family is truly grateful to receive the support from this family owned business. Thank you, John. read more

Wow. I don't even know where to begin I was an emotional wreck, having to endure the loss of my mom. So as I walked into the building, I was immediately greeted with such compassion and respect from John. As I was crying John provided some tissues & bottle water while he was genuinely listening to what I wanted and he gave me some great ideas. While I'm in my grieving phase, I was so OCD bothering him endlessly making sure I tightened any loose ends. He was always responsive with me & provided any other clarification (but of course during regular business hours of operation & not like 2am). He had gone above and beyond to make sure that all the arrangements were done with the utmost dignified and honorable manner as he sees fit & was always accommodating by asking for my input. I can truly say that I had felt such positive energy from John having to make sure that my heart was at ease and I am genuinely pleased & grateful with John and his entire team putting together a well organized & respectable funeral/memorial service for my mom. Lastly, their prices are reasonably fair in today's market. read more

California Mortuary - Mortuary Services Near Me - Downey, California

My husband passed away January 25 . 2020 we did his service at California Mortuary on February 25 2021 I was please with the service John was very nice , specially at the burial he was very helpful , and patient all my family friends and I were really satisfied on how he took cared of everything. Thank you so much John you the best!! read more

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We just had a service for my mother in law last Wednesday. Due to the alarmingly high rate of death this winter, had we continued with rose hills as we initially planned, we were looking at mid-January for the service.. if that.. My mother in law passed away 3 weeks ago. Thankfully My sister found this place after calling around a few places. We already had an initial contract/planning done at rose hills before and when we switched over to CA mortuary, we saved thousands of dollars ( with the same choice of casket and better quality in headstone material and design) AND helped us reserve a date and time that my husband's family wanted in a short notice.. Ms.Ann, the director or the owner, did us a huge favor. There were some complications on getting doctors' sign off and Ms Ann was very persistent and got it done. On the day of the service, ca mortuary was so professional, timely and understanding. John, one of the funeral director and I think is Ms.Ann's son, was so polite and moved things along so efficiently. My husband felt at ease and really appreciated how John handled the service. My sister just told me that one of her roommate's mother just passed away with covid and the wait at major mortuaries are even worse than before... Seriously, I highly recommend CA mortuary. read more

California Mortuary - Adding a picture to prove the authenticity of my review. - Mortuary Services Near Me - Downey, California

John and his mom really went out of their way to help my family throughout this hard time. They were insanely busy with 15 other funeral services last week, but still squeezed us in somehow. They answered our calls and texts even late at night. Very hardworking people. Thank you so much. read more

I just went to a funeral service the other day at this mortuary place. I was quite disappointed that the main chapel room we were in was outdated and very undersized. The seats were very uncomfortable they should have cushion for your back at least.They also definitely need to buy more higher quality facial tissues. They were super scratchy to use. Please consider getting Kleenex brand! It's the best. read more

Anne and her son John, were excellent, empathetic, caring, fully supportive in every aspect of my brother in laws services. They truly understood our wishes and they followed through on every one of them. Anne and John completely understood our Mexican culture and traditions. Anne and John made sure the body of my brother-in-law was picked up from the hospital, in a timely fashion and his body was ready for the autopsy. His services were on May 15 and 16, everything was ready when we arrived, the flowers were properly arranged, his body was very well prep, just like his mother wanted. California Mortuary is peaceful, as soon as you walk in, you feel the peace in the building, Anne and John were there to greet us and to make sure our wishes were fulfilled and John made sure everything was ready the next day. He made sure we had a Priest for the burial services, proper escorts to the church and the cemetery. John was with us until the very end, he was extremely respectful, courteous, he made sure everything went smoothly at the cemetery. He made sure we properly placed the casket at the burial site, the flowers were properly arranged, respected our traditions. The entire family and friends were extremely impressed with John and Anne. Anne and John thank you for everything and for being great hosts, thank you for empathy, thank you for your support, thank you for understanding the pain the family was going through, you and your son made us feel important and valued during this difficult time. Our family will forever be thankful to you and your son John. You truly have a beautiful and peaceful place. If anyone is looking for a place for their loved one's services, I strongly recommend California Mortuary. I have already told Anne, that when I die, my services will be there. read more

John At California mortuary provide exceptional service. He was patient and understanding and very respectful of our families' needs. The entire cremation/ burial process for our loved one was smooth and timely. John explained every step and kept us well informed throughout the process. Communication was excellent and we received quick responses. The facilities offer a calm and peaceful environment and we were treated with kindness at all times. read more

We had a wonderful experience with California Mortuary. The chapel was very nice, there was a large TV to display a slideshow of photos, there was adequate parking and everything went according to plan. But the best part of having my sister's service here was the warmth of John and his family that run the mortuary. They were wonderful. My niece, sisters and I wanted to participate in dressing my sister for her service and John was so kind and helpful and understanding. He was there for us exactly the right amount we needed. He gave us the time and privacy we needed while also being right there to help in just the right moments. He showed so much care and delicacy. He didn't ever make us feel rushed or judged or like this was no big deal for him. Yet he showed his experience in every moment. He helped us dress our sister (and mother of our niece) with grace and dignity. And his mother did a wonderful job with my sister's hair and makeup. We are so grateful to everyone at California Mortuary for helping our family say goodbye to our beloved. Thank you so much John and family. read more

More than anything else, the mortuary business requires compassion and hospitality. Mrs. Jung whom we met to arrange a funeral lacked both qualities. She was all about business and was not willing to spend one more minute to explain what we are paying for and what we should think about. For her defense, maybe she has witnessed so many deaths during Covid, she is becoming insensitive and see the other people's sorrow nothing but an opportunity to enrich herself. If her attitude is one thing, the lack of professionalism another. She and her staff could not provide the correct amount for the vault price. She quoted $750 and then at the last minute texted us that there is a tax for the vault. We are dealing with a lots of vendors to arrange funeral. Can the place provide the final amount to pay so that there would be less text messages? Finally we suppose to have the service at 11:30am but the staff called at 10:45am asking if we were coming!?! Dear CA Mortuary people. You are in the hospitable business. People who have lost their loved ones have a lot to deal with; your irresponsible and unnecessary phone calls/texting really do not help people who go though grieving process. read more

I wish I had read the reviews by others on yelp prior to my father's funeral. It's too late. But i'm writing my review so that others can avoid going thru same awful experience my family and I went thru. We chose Ca Mortuary because it is ideally located between LA and Orange County. It's right in the middle of most of our families and friends. That's pretty much the only good thing I can say about Ca Mortuary, I do not recommend this place if you want to mourn and pay respect to your loss of your family members and friends. This place is family operated by a husband and a wife. The husband is the minister and runs the services and the wife runs the business. This is a unique business because they serve people that are devastated and in grief due to the loss of their beloved ones. They deal with people that are in worst moments in their life and are very vulnerable. I would think that professional mortuary would treat these people with respect and sympathy. And be considerate and patient. Ca mortuary took us to entirely different direction. They were inconsiderate, rude and pushy. It seems like they have one objective in their mind. Do as many funerals as possible in given time. It seems as if they have a quota that they need to meet. Therefore the quality of service is not important to them. The quantity and $$ is what they are after. At the end of the funeral, our guests had chances to view our father and each one had a short moment of silence or prayer. To most people attending the funeral, this is the first and last chance to see the opened casket. However, the minister told everyone to just walk by quickly without stopping!!! I could not believe what I heard. But then I didn't want to make any trouble when everyone is in grief. We were quickly rushed out of the funeral home and rushed to the Rosehill Cemetery for the burial. But then again, same rudeness continued. The burial service was barely 10 mins and the stems of roses were handed out to the guests. The guests have their last chance to do their farewell and pay respect to our father as they leave the stems of rose on top of the casket. But then again, the same minister ordered the guest to quickly move on without a stopping. I'm certain the guests want to lay the flower and not throw!! But then they pretty much had to throw it and move on! I attended many funerals in the past. I have never seen such misconduct by a minister. This can only be seen in military practice or some type of disaster drill exercise. My father was a sweet, considerate and very patient person. Lived 92 years of happy moments as a loving husband, father and grandfather. Knowing him, he would have tolerated all this misconduct by Ca mortuary. He was not a fighter. He would've persevered I let it go that day. I had no strength to contest this rudeness. I just wanted to remember and think about all the happy moments with my father. I just wanted good things and memories to linger around me that day. Today, I decided to write this review while my memory is still vivid. I would probably let it go in time if I dont do it now. I'm hoping the owners of Ca Mortuary read this. I'm hoping many people with funeral service needs read this. I'm hoping something will change... read more

in light of covid, they did everything they could for our family to say goodbye to our loved one. thank them for that.

We had my fathers services here and the majority of the staff was great and very understanding. Even with COVID we were able to have close family around. They did have good prices and we received my fathers ashes a couple days after. The only complaint I would have is they got my fathers casket the wrong color, but we were able to work it out. read more

The services of California Mortuary was an excellent & awesome. I had slide show put together but didn't have time to incorporate music. Provided them with memory stick, and they had it on big flat screen for everyone to watch with soft church song added, beautifully & dignified way. Superb job! Moving casket to vehicle was so easy, since casket on top of table moved without lifting. Every step of the way, they have guided us, that made it smooth process with dignified way. At Rose Hills, that was only time that, six men had to carry casket to particular burial site. Mostly relatives and a few close friends, helping us carry casket under guidance of California Mortuary. My sincere thanks to California Mortuary for outstanding service provided for my father's funeral in October, 2016. Wish very best, to continue to have high quality of services for better future ahead! God loves you always, for all the brothers & sisters who have wrote a reviews! May God be with you always ahead... God bless! Sung Kim read more

So my father passed rather suddenly and I have a large family spread out all over So. Cal, me in Ventura county others in LA, OC and 1 in San Diego so I chose this place initially for the location. I spoke with Anne and Joy whom were extremely patient and kind. Our experience was a pleasant one. Everything went smoothly, they were helpful, attentive and gracious. I am glad I booked with them. Thank you California mortuary! read more

My family and I are very thankful for all the help again that California Mortuary have provided to my family. We came back because we knew the quality of services that was rendered when my sweet mom passed in 2011 was wonderful done. Now my sweet dad passed away on March 2018 and again I can't express in words for the wonderful service they have done. We thank Mrs. Ann Jung for the love and support; the prices that she gave us, were affordable, I love this is a family owned. And special thanks to Ms. Joy Jung for helping all the way through the very end! she took care of everything and did and amazing job. She was so loving and caring, her sensitivity and care softened the pain, during this difficult time. I highly recommend California Mortuary, they are the best. Gladis W read more

i gave it 1 star only because you have to put in a star to write the review. really its like a negative 100000x. So the place is Korean owned and one of the only (if not only) funeral homes in so cal for Koreans, so many koreans who lose loved ones go here. Too Bad!. the funeral director and his wife are horrible horrible people who only care about money. I get it, its still a business, but seriously I have never wanted to kick someone in the face so bad before. I recently had to attend a funeral here, and was shocked at his behavior. He is rude and PUSHYYYY, and trulllly insensitive, actually Heartless is a better word. Please tell your family or friends NOT to go here. I know Korean people often want to go to a place that speaks their language so its easier, but if you can help them find another place, please do so. These people are horrible and I hate to see them get filthy rich off treating people so inhumanely in their weakest hour. read more

I wish I could give them ZERO STARS... I will try to keep this as short as possible. Please do your family, loved ones, and those we have lost and DO NOT USE THEM. Even if you wretchedly, passionately hate that person, please don't. My Father was an honorable, righteous man who lived with upmost integrity. He cared so much about the world, was a humanitarian at heart, and cared like no other for his family. In May 2014 he was diagnosed with an aggressive cancer and fought a strong battle which ended way in December, 7 months later, way before his prognosis. *** HORRIFIC EXPERIENCE W/ CALIFORNIA MORTUARY!!! PLEASE READ: *** Due to being new to the area, our devastation, and the shock of his quick and sudden death (8 days earlier he told me I looked beautiful and celebrated my 30th birthday with me, flashing his gapped tooth smile) we were all discombobulated and took a neighbor's (regretful) referral and called California Mortuary right after he passed. John arrived alone and seeing that my parent's room was upstairs, said he needed help and ASKED MY BABY BROTHER TO HELP HIM CARRY MY DAD'S BODY DOWN THE STAIRS. ASLDKFJLKFJ?! I immediately volunteered myself because I knew my brother was not okay with that. We wrapped my Dad in white sheets and MY SISTERS AND I CARRIED HIS BODY while he carried his feet and laid him on the stretcher. John took him away. Getting the funeral arrangements were fine. We picked a nice casket for him, paid them, coordinated his funeral at our church and his burial at the beautiful Rose Hills Memorial Park. AT MY DAD'S VIEWING I COULDN'T EVEN CRY BECAUSE IT DIDN'T LOOK LIKE HIM. I had given John a picture and requested for his hair to be as close as possible (it was his signature, he even did it himself a couple days before) and I know they tried but I had even volunteered to go do it myself and it was so off. I know people look different at their viewing and perhaps it's not their fault but he was unrecognizable. It's a Korean custom to feed everyone who attended their funeral and they knew ahead of time and agreed to do his burial at 4pm. We show up at Rose Hills and they are there at the top of the hill telling us that we we're late because they need help carrying him ?!?! then asked for volunteers to take him to his burial site SDLKFJ?!?! Okay.. when we get there my Dad's beautiful gigantic flower bouquets were all set up (which his friends had to bring from church). The priest started praying but I was really confused because THE MAN AND HIS ASSISTANT STARTS RUNNING AROUND, STEPPING ON THE BOUQUETS, KNOCKING THEM OVER, STRIPPING THE BOUQUETS OF ROSES (we even asked when making arrangements about ordering those flowers but they said we didn't need to so we thought they were included!) So it's time for us to lay roses on his casket. THAT'S WHEN THINGS GOT REALLY WEIRD. He kept on saying "HURRY HURRY, FASTER, FASTER" nonstop, SNATCHING THE ROSES as we walked up, BREAKING THE STEMS to put arrange them into a shape. I started getting angry but held back thinking maybe I was just being sensitive and not wanting to cause a scene. BUT WHEN PEOPLE STARTED ASKING WHY HE WAS RUSHING is when I couldn't take it anymore and pulled him aside asking nicely that from now on they please show some respect and stop rushing. Well it didn't end and when it's almost over HE HAD THE AUDACITY TO ASK FOR TIPS!! alksdjfkl?!!! I LOST IT. I PULLED HIM TO THE BACK AGAIN AND WHILE CLENCHING MY TEETH SAID HOW DARE HE DISRESPECT MY DAD, MY FAMILY AND ROB HIM OF A RESPECTFUL FUNERAL AS HE DESERVES!!! THAT HE TOOK THE SADNESS OUT OF MY DAD'S FUNERAL. THAT IS SO HEARTLESS AND I COULD NOT BELIEVE ANY OF THIS. THAT EVEN IF THIS IS A BUSINESS AND MAY BE DESENSITIZED HE SHOULD STILL BE A DECENT HUMAN BEING AND SHOW SOME RESPECT AT SOMEONE'S FUNERAL. HE SAID I WAS BEING OVERLY SENSITIVE, THIS IS A BUSINESS, HE WOKE UP EARLY TODAY AND BEEN DOING THIS ALL DAY AND WANTS TO GO HOME. HE SAID HE HAS A SON WHO IS MY AGE AND SAID SOME BS ABOUT HOW I'M LIKE HIM. I TOLD HIM HE WOULD FEEL THE SAME IF HE WAS ME AND THIS WAS HIS DAD'S FUNERAL. AND I CAN'T BELIEVE HE MADE ME DO THIS AT MY DAD'S FUNERAL, THAT I HAVE TO GET BACK AND I WILL TALK TO HIM MORE LATER. He said NO, that he's leaving. SO I STRAIGHT POINTED TO FINGERS AT HIM LIKE A GANGSTER AND STERNLY SAID "FINE THEN, BUT DON'T WORRY YOU'RE GOING TO BE HEARING FROM ME!" I can not believe they are in this business. I believe weddings and funerals are two events that should never be ruined. You only have once chance to execute these sensitive, special ceremonies and they should be done with respect. *I AM WRITING THIS REVIEW IN HOPES THAT I CAN HELP SAVE SOMEONE OF AN EVEN BIGGER HEARTBREAK DURING A TIME OF DEEP SORROW AND PAIN. * Edit: One more thing. I have tried so hard to conceal this from my Mom who is struggling to find a will to live. But what can I do when friends & family ask us who that guy was and how he was so rude and disrespectful??? read more

My young sister passed of cancer and we made the unfortunate decision by going with California Mortuary. They tagged on hidden fees, were pushy and rude (especially the wife) to the point my father had to walk away and cry because he felt he was being taken advantage of when he had just lost his child. I couldnt believe the treatment my family recieved. Burying a child is horrible enough but the woman at California Mortuary just made it worse. I can never recommend this place to my friends or family. This is my God honest truth. read more

My family is not Korean , but truly tonight's wake for my Auntie was simply terrible and a dis-service to a fun loving non-judgemental beautiful woman. 1) Its 37 degrees outside and there is no heat inside - freezing 2) unfolded chairs are randomly placed throughout the viewing room to include down the center isle. So tacky the sound of falling chairs during the rosary 3) no reception area 4) frequent dimming of lights their big subliminal message time to leave. Chances of our family returning ZERO! Never Again! read more

After reading another review I had to post my experience. Whether people are Korean, Hispanic or whatever, This company like all others are in business for profit. This is America and it is the land of opportunity and choice. Thankfully my Fathers recent passing and subsequent use of this Mortuary went very well. Dealing with Ann was a breeze. I was in and out in 1 hour. They were very accomodating in that they're Chapel was too small for the crowds we were expecting for my father. So we asked if they could transport the Body to our Church and then pick it up at night and then again transport it again to Rosehills. They not only did this for us, the Company did not charge us any extra money! Anns son is a great kid and I would rate his professionalism and courteousness a 10. Every nationality has is cultural differences and unless you know this you will never do business with people outside of your own ethnic background. Lastly in 2005 my Father he was alive used this company for his wifes memorial....they were fine then. read more

My experience with California Mortuary was really smooth and our family was pleased with their services - everyone was really accommodating and helpful. Everything from start to finish was stress-free and that was such a big thing for our family because we had a lot of things going on the same week we were preparing for my dad's funeral and burial service. My dad would be grateful to California Mortuary for handling everything the way they did. Thank you so much for everything. read more

My dad passed away and we did it here.The service was good and the price was excellent cause we are also doing here again for my grandma.Also I really don't think the bad news going around here is true.So don't believe in those false truth about here and stop saying what isn't true and stop saying bad things about here. read more

Awesome!!! Only one word to describe California mortuary. Amazing help with everything. The staff is so understanding and so caring. Highly recommend read more

I totally disagree with YJ. My uncle passed away last month (God bless him) and we held our service at the California Mortuary. We couldn't be more satisfied with their professionalism and the care they gave us. We had a lot of guests and the room overflowed with people that extended through the lobby. Even though some guests were not following the mortuary protocols, the pastor patiently and kindly handled the matter. All in all, we were very pleased with their services, hence we keep coming back. Both of my grandparents held services here too and we will continue to come here for our loved ones in the future. Believe me, they will make sure everything will be taken cared of smoothly because your only thoughts and concerns should rest on your loved one on that day. read more

My dad passes in April. Had no idea what to expect but everything went smoothly. Staff were nice and polite. Wish they could had a bigger space with tables for people to sit, talk, drink coffee, eat for our family and friends. Other than that I was pleased with the service. read more

California Mortuary (CM) came through for us in very difficult circumstances. We live in Illinois and had a relative living under state care in the L.A. area. He passed away suddenly in the middle of the night. His social worker called us at that time and worked with us to figure out what to do with the body since it had to be moved within 4 hours. She was very helpful and put us in touch with Anne at CM, one of the owners. At 1:00 AM L.A. time, Anne explained the various options available since we were not sure about cremation or having the body shipped back in tact. She was very patient and helpful with us. She quoted us a price, and when the bill came due, that was the price, except for an upgrade in container for the ashes, which we chose later. CM picked up the body and kept it until the permits were finalized for cremation. We worked mainly with Ann's daughter Joy after that first night. Joy was helpful, patient, kind, and professional. She kept us advised of how the process was moving along. She returned our calls or e-mails quickly, always within 24 hours, and often in much less time. Joy went well beyond normal requirements when she found out we could only use certain brands of urns at the cemetery in Illinois where our relative would be buried. These were not brands that CM carries. So she worked with the cemetery and one of the approved urn manufacturers to secure the urn we needed, as well as the proper permits for burial in Illinois. She then made sure that everything was shipped to us at a time when she knew we would be home. We are very happy to have been put in touch with CM and to have used their services. We thank Joy and Anne especially for helping us successfully through a hard circumstance to navigate. read more

My father passed away and we had the funeral service at California Mortuary. We had the service at 6:30 pm on a weeknight, so people can attend after work. The male owner, was very rude, pushy, impatient, rushing us from the beginning throughout the entire service; literally ushered everyone out the back door, and closed the door. We were out of the mortuary by 7:40 pm, and the guests stood in the streets to finish any greetings. All this after paying more than $6,000 for their best package. You only get 1 funeral service, and this is not the place to have it. read more

Very pushy and everything was rushed. During the eulogy, the guy didn't even talk about my grandfather. Just random stories of random people dying suddenly. They wanted tips right after pushing everyone out because THEY, not us, were behind schedule. They then rushed us to the burial site only to tell us that we needed to leave soon. No respect for the dead or those mourning! read more

Let me tell you about California Mortuary, As California goes, never have I found a more AFFORDABLE, compasionate, understanding and beutiful, (yes Beutiful) facility since I relocated to Arizona. California Mortuary is run by a very understanding woman named Ann, Ann takes care of everything, she ensures that not only is her facility kept in imaculate condition but also that her staff is atentive. She serves the Asian, Hispanic, Black and every other sect of the community at her facility, she went above and beyond to save the family I was assisting to ensure that their Father and husband could be AFFORDABLY buried at Rose hill cemetery. Thank you Ann, you are truly a caring member of the community. I encourage you to seek her and her facility out if you are in need of funeral services, do not be mislead by disgruntled individuals that were not even members of the family, Ann does a great job and is well worth the visit. read more