So It's unfortunate for me to have to address a very unpleasant situation with this woman who runs this food truck called Fiesta Taco. I was gone sweep what happen under the rug but for some reason I just can't. So on last night I took my son to this trick or treating event located at Cantingy Park, Wheaton IL. While at this wonderful event my son told me he was hungry. So of course this food truck was on site, so I walked up and placed my order for him some nachos and then paid for his meal. So I'm standing there laughing and dancing with my son while waiting for his food. So after minutes have gone by I still haven't received my food. So ok no big deal for me because I know it was many people ordering food. So while still waiting patiently the lady then looks at me. She said "What did you order?" So I responded and tell her some steak nachos for my son. She then looks around and tell me, I have no order for you, you didn't pay for you food. So I said kindly yes I did pay for my food. I paid for my order in cash (which I normally never do but on last night I did) . She then said again you didn't pay. So I said ma'am yes I did, the young gentleman took my order and I gave him $11. She then said you did not pay for your order because that meal doesn't cost $11 it cost $13. So I get closer to the window of the food truck, because now I'm looking for the young man who took my order at this point. So I see him. I said, hey didn't you just take my order for some steak nachos, I paid you in cash and you gave my my change right? They young man then says yes that's correct. I charged you $11. So now that this young man confirmed that I was correct. They lady then reaches into the register and hands my my money back. So now I'm confused because I paid for my food that I still haven't received. So I then say to her "Why are you giving me my money back? My son is still hungry and I would still like my order please " She then tells me I'm not taking your order, I'm not serving you. So I then tell her "Wait, so you are giving me my money back because you are mad because you was wrong and I was right, right?" She then ignores me and says next person. So at this point I pull out my phone to get my camera ready to remember who this lady was. So now I'm upset because my son is still hungry and she denied me food. So this random lady walks up to me and says "I'm about to order me and my kids some food. Do me a favor and just wait here and I'll just get you and your son some food because what that lady just did to you was rude and wrong" So the lady then gets the food, give it to my son and I then took the money that was given back to me and put the money directly into her pocket. She said thank you and I said no thank you but I had already paid for my food so now I'm trying to figure out what was the problem. So I pick up the phone and called my sons dad because I knew I was about to get upset on a whole different level but because I had my child with me I had to think smart. So I then tell the food truck lady, this was a very bad customer service experience from you and I will never ever support your food truck ever again. So she then picks up the phone and calls the security of the event on me. So I told her that's fine go right ahead and call them. So two security patrolman come over. One of them immediately walks up and says "Oh ms so & so (because I can't remember this lady's name) is a good person what's going on? So I told him "Wait, 1st off you walked over here into a situation that you know absolutely know nothing about" So now he's ready to hear me out. So as I get ready to explain what happen between me and her the lady who had purchased my sons food walked up to the security and said can I speak with you both for a minute. So as she speaking with them on the side me and my son are still waiting there. After the conversation is over with them the security patrolman can back to me. As I now finally got a chance to tell my side of the story, he then said "You did nothing wrong, they lady I spoke with just confirmed that with me. Maybe so and so (once again I don't know this food truck lady name) is having a bad day. Let me go hear her side of the story. " I then tell him fine but let me say this just because a person is having a bad day doesn't mean you can just go treating people any kind of way. So the security then goes on truck and speaks with the lady and I'm still standing there mad because I seriously can't believe what just took place. So now I see the security and the lady both come off the food truck. She now has a plate of nachos in her hand. She then attempted to come by me and said "Im sorry, im sorry, I apologize" and tried to hand me the nachos. I then told her "You are not sorry. Because had you genuinely been sorry you would have apologized to me at your food truck when you knew you was in the wrong and made it right then but you did not do that. read more