Love this place because they treat you like family while keeping a very professional environment…read more If you think about it that's a pretty neat trick. Because of their eye professional Shelvy they have earned my business for life. Thank you again for your wonderful service ! I highly recommend All about eyes, Jon Paul Agustsson

Worst place I've ever had to deal with! 4 frames that kept breaking and I get blamed for breaking…read morethem! Forking over 1k worth of money to this place! Stay away and find a better place that's not overpriced and inconvenient. Then want to claim that my expensive overpriced lenses have to be replaced because there have been to many frame replacements! I'll never do business with this place ever again! Worst experience!

This is a Mom and Pop store. I cannot tell you how happy I am with this place. I've been to all the…read morelocal chain eyeglass places and some very miserable experiences.... This is NOT that place! I first found them about 1.5 years ago when nobody else would do the work I needed. They were the ONLY place I could find that would fit lenses on a special frame I already had. I had Airsoft/ski goggles with special frame inserts. They were happy to take care of my needs and exceeded my expectations. I have since had them do custom work like this again and have always been extremely happy with not only the results but the experience. Today I had a lens fall out on my sunglasses. I did not buy them here. My warranty has run out at the local chain store I got them from a few years back. I just thought they deserved my business after my previous interactions and brought them here. They gladly fixed them for me and absolutely refused payment. I actually tried.... This is more than a business. This is a husband and wife with a honest soul. When I need another set of glasses, there is no doubt in my mind I'm coming back here.

The only place to go. ALSO the only place in Rockford that have opticians with actual DEGREES in…read moretheir field!!! The Whalens are great.

We had a good experience with getting 2 pairs of regular glasses and a pair of sunglasses for my…read morehusband here. The website had a 2 for deal so we used that. The manager helped us (I forgot her name) and she was helpful, and nice, as were the employees we dealt with that day. All three pairs were made in 30 minutes. (it's quick turnaround if they have the lenses in stock). We got texts letting us know and when we got the third text we headed back to pick them up. They noticed some sort of issue with one pair in the meantime and were already remaking them when we arrived so we waited a few more minutes but we are happy they caught the issue before we left. I will go there when I need new glasses.

Sucks, just sucks. New lenses placed in old frames. 24 hrs later frames break from an obvious…read morecrease in the metal nose piece. Unapologetic and unhelpful.

Ok I know I did a recent review on Stephanie About a week…read moreago, but ....... I totally forgot to add Ms SERENA She's just priceless and always looking out for the (customers) she's definitely one of the reasons my family and I continue to go at this particular place EYE WORLD, YOUR THE BEST !!!

Walked in with NO appointment and broken glasses. One of the staff took the pieces and said the Lab…read moreManager would restring them in a few minutes. In just a few he brought them to me and said, "You're good to go." I asked about the charge and he said "None." I clarified that I had not purchased them from Eyeglass World and he reiterated, "No charge." Fixed glasses AND strengthened my faith in humanity. Beautiful. Thank you!

can I just say home town service. I won't go into detail but three years ago I had some state…read moreframes. They were crooked literally for years. I was walking downtown and saw this spot. I walked in and it was the most dedicated spot to being a home town business. They adjusted my glasses ide been embarrassed and insecure about in minutes; they refused to accept any money. Three years later things got screwed up w my insurance. Walmart want 90 plus the frames. I was stuck! Tax season is around the corner and although working from home was going to change. I went into their business; didn't hold nothing back. Yes I'm a felon but I'm three years doing good. The Tech said hold on.... she came back out holding my glasses but not broken! she fitted my lens w out date frames! Again they accepted no money! Wow, we are still souls

Literally amazing!! Everyone here is the best. You should make your appointment now. I was born and…read moreraised here then moved away. Here on vacation. I've been gone 5 years now and they got me in immediately and helped me. Quick phone call to get my current prescription and they got me my contact to see. Life savers!!

After a terrible experience with Pearle, I went to Visionworks and it was excellent. My glasses…read morearrived with the correct prescription, and so did my contact lenses. The employees were very friendly, and even though the doctor's consultation was virtual, I had no problems whatsoever. Thank you Visionworks

I have been going here for eye exams and contacts and glasses for years. I recently ran out of…read morecontacts and need to get an eye exam. They informed me that the optometrist is now remote. Since I have a cataract developing, I need a live optometrist to monitor its development and let me know when to see an opthomologist for a consult. The receptionist told me, "oh, you"ll know when to go. My dad was told he would just know when his vision is bad enough." Huh? Should a receptionist be giving advice like this from a professional optometry business? I asked if I could get an extension for a month or two on my contacts and she refused to even ask the optometrist on staff. When I asked her for my prescription she was trying to mislead me until I informed her that my records belong to me. So she printed out my prescription and wrote in large red letters "this prescription has expired. Do not fill it"" I told her my daughter gets her contacts over the internet with needing a yearly eye exam. This company hates its patients. Period. She had nothing to offer except rudeness and lack of concern Oh and their robot that answers the phone is really ridiculous. She used to go on and on answering questions you didn't even ask. 5 minutes of monologue from her when all you need to know is what time is my appointment. At least that's better. Now she says things like". I can help you schedule an appointment. Oops something has gone wrong. Please call back later. No I will get an agent to help you". Are you kidding me?. I will say that the optometrists I've seen there over the years have been wonderful and the products have been fantastic. But what's going on there now is heartbreaking.

I went to Eye Deal Optical hoping to hopefully repair or replace my broken sunglasses (…read moreprescription sunglasses are pricey! ) James tried several options to repair them for me, but when that didn't work out he took the time to find a similar frame to put my lenses in. I was so happy to have an economical solution for my prescription sunglasses! I walked out the door with my sunglasses in less then an hour for less than $50. The service was great! James really went out of his way to help me and my new sunglasses are super cute.

I've beengoing to Eyedeal optical for at least 25 years. It is without a the best optical shop…read moreI've ever visited. Great service, great people, and unbelievably affordable. I spend substantially less money there than when I used to get glasses & contacts with insurance at other stores. I have progressive polycarbonate trifocals with amazing frames and they cost me a third of what I was quoted somewhere else. And even though the value is important. Service is even more important to me. They are the place to go and I highly recommend you call them today. Ask about the really cool prescription sunglasses they can make you in any color and style. For under $100. Way to go James.

The delivery guys were polite and professional. I appreciate that they asked if I needed the item…read moremoved to a preferred location before leaving. I am very satisfied with the entire Abt experience from the time I walked in. The salesman (Andrew) was helpful, no-pressure, and let me experience the various televisions on my own. When I made my choice, he professionally explained all the features. Great job, guys. I look forward to continuing my business with Abt.

The guys that they had deliver my washer were excellent. They had it in here and installed in…read morerecord time. I was worried about it because the last time this happened over 15 years ago, the guys had a big problem getting the washer through our gate and into the house. It was a lot of anxiety. Thank you for making this delivery a breeze. I really appreciate it so much!!! :)

I wasn't sure what to expect from a store named Culture Shock. I just knew they sold records and…read morewanted in. So what can you expect? Well yes, they do sell records. New and used that appear to be mixed together (?) Either way, this looks like the go to place in town for records from the last 20-30 years (which can be hard to find sometimes). They also have older stuff. It's not huge but it's big enough for me and there's some real gems to be found. The other 2/3 of the store is like a gift shop. Is all fun items like Jesus shaving mugs, cat unicorn horns, and ugly Christmas sweaters. Culture Shock should be your go to place for white elephant gifts that are actually fun.

Alot to dig through, and you'll probably find something if not new music to listen to. I found out…read morethere were "Babe Ruth" records, the band that did the breakdance classic "The Mexican," which was used in the final round of the 1st and only Bboy Olympics. Kewl! They had a dollar bin, and I found a good amount versus just 1 like most places that even have cheapo bins anymore.