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Fidelity Estate Services

3.8 (41 reviews)
Closed 8:00 am - 6:00 pm

Services - Fidelity Estate Services

Estate liquidation

Personal property appraisal

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When it was over, we only had a bunch of empty tables...

Everything Bo promised, Bo delivered and more! The advance setup, their promotion of the auction brought in tons of buyers. The auction was a great success generating double , almost triple what we expected. And when it was over, we had sold almost everything! Kelsey, Thomas and the entire crew were exceptional! Would've given 10 stars!

A discussion about a list of what items are to be donated.

If you found Fidelity Estate Services through estatesales.net, and had an experience similar to mine, please reach out to me through the message feature. I can admit I made some mistakes in this process, the first of which was ignoring the low reviews from people on this site. I assumed that over the years it was inevitable that a company would have a few bad customers, and for the most part, the reviews were positive, right? Herein lies my second mistake: a failure to read both the reviews and between the lines. Buyers love this company, sellers seem to have much less positive experiences. On the phone Bo was friendly and personable. We discussed my parents' estate, I sent some pictures and we set a follow up conversation as I was calling around to see who could work within my timetable. Bo seemed particularly interested in the vehicles (two motorcycles and a truck), as were the other companies I talked to. Other estate sale services told me that the vehicles they sell are handled on a different commission structure and not subject to the flat 30-35% (which varies from company to company) and over the phone Bo told me the same. This wasn't reflected on the contract I signed, but we had discussed this on at least two different occasions, so we must be good right? Like I said, I can admit I made some mistakes in this process, and expecting a verbal contract to be honored was certainly a mistake on my part. Fidelity's crew arrived at the agreed upon time for setup, staged everything, assured me everything was in order other than a motorcycle title I needed to track down, and based on that I assumed we were good. It turns out that none of the vehicle titles were actually good to go so I had to do a fair bit of legwork after the auction but, hey, I had never done private vehicle sales before and it was a complex situation with the estate so I can't really be too upset about that. This was, it turns out, the only part of the process I can't be too upset at. After the sale, but before they would provide a list of what was sold and what it went for, we arranged a clean up to get the house broom ready. We settled on a price and, as I needed to offset the tax burden of the estate, an itemized list of what was donated (see below). They were able to empty out the house in a day, but in the course of doing so the alarm system had to be unplugged and would not boot back up. Normally this wouldn't be a huge deal but we still had some goods in the house and, surprise surprise, the one night in over a year and a half where it didn't have an alarm, it was burgled. Truly an amazing coincidence. This is where things begin to deteriorate. I received payment (which I have been advised to not cash until my issues are resolved) and find that the vehicles, which made up roughly 75% of total sales, were in fact subject to the standard commission structure. After setup fees, commission, and cleanout fees, I grossed less than half of total sales. While this would have been disappointing in and of itself, things only got worse from there. The list of donated items I was promised was not included in my receipts. I reached out, asking for it, and received no response. I waited a week and tried again. At this point it seems like I have been ghosted. Somehow, things got worse. There are things you don't want to hear after a bad experience with an auctioneer, "I can't believe the truck went for so little, I was willing to pay twice that" is one of them. This came up when I was helping get a title sorted for someone who had bought one of the other vehicles. Apparently he had bid significantly more for a pickup, and when he couldn't place half down in cash at the end of day (he offered card and check), they auctioned it off among the people who were still there for roughly half what he had bid for it. He told me that he went to a lot of auction and that this one was... different. The vehicles were the clearly the focus with everything else an afterthought. He said he'd never been to an auction where they would offer an entire room and, if there were no bids, just move on without focusing on any of the furniture or other goods. $50 for everything in your late father's office, no takers? Moving on. Hey, buyers love this company for a reason! Months later, and a few calls to the website I found Fidelity Estate Services on, I received the, or at least a, donation form (see below). There are many words I could use to describe what I received: 'laughable', 'insulting', 'questionable', and many others I simply cannot say in a Yelp review. Unfortunately, a word I can't use to describe the donation form I was sent three months after I was promised one, is 'usable'. While I'm disappointed at the financial loss, what really bothers me is that so many things my parents loved, instead of going to people who would continue enjoying them, got tossed to the side to quickly sell a truck and a couple of Harleys. May you have better luck than I.

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9 years ago

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Bo P.

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Brass Armadillo Antique Mall - Bought this beautiful guy.

Brass Armadillo Antique Mall

(187 reviews)

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Clean, nicely organized, plenty of vendors, ample parking and it's a conveniently located right off…read morethe 17 freeway. As you'd expect, prices vary widely for the same items from one vendor to another, but you have plenty of options.

Give yourself a lot of time to get lost! The Brass Armadillo Antique Mall is a true stroll through…read moretimes past. The amount of stuff in this mall is out of control -- my upcycling brain was on overdrive as I wandered about - so many options to give all this old stuff new life! The neighborhood is a little sketchy -- when I came in some lady was being accused of shoplifting and on the way out she was knocking things over and screaming at the top of her lungs - so that was something, LOL. They do have a little information kiosk when you arrive where you can grab a piece of paper that has a map of the store (the aisles have street names) and you can remind yourself where you saw something. They also have a little relaxation area with tables and chairs and restrooms -- which was nice, I always need to use the restroom! And it was well maintained. I did go right before Christmas and the place, to my surprise, was packed and the checkout line was very very long! But they seemed to be cycling people through fairly quickly. I didn't end up getting anything because I was on a schedule and didn't have time to really absorb it all -- so I will definitely be back when I have more time!

CBU Auctions - We have moved! Visit our brand new showroom located at 15450 N. Greenway Hayden Loop, Suite 1, Scottsdale, AZ 85260.

CBU Auctions

(33 reviews)

Wow! Who knew Arizona had such an amazing memorabilia store. This place is absolutely huge! If you…read moreare looking for an autographed piece of memorabilia you will probably find it here. They have a wide variety of autographed media. Sports, movies, bands as well as historical autographed pieces, this is my go to local business for autographed gifts. Autographed items come with a COA from industry leading authentication experts such as Beckett Authentication Services, PSA/DNA, and James Spence Authentication. Today I purchased two Christmas gifts. A Taylor Swift autograph framed piece of memorabilia for my daughter and a Shaquille O'Neal autographed jersey for my son-in-law. I truly do enjoy purchasing from CBU Auctions and have done so for the past eight years. I first stumbled across them when the Majestic Movie Theater was called the Alamo. They had a display table in the lobby of the theater that featured autographed memorabilia. My husband is a huge 49ers fan so we bid on a Jerry Rice Helmet and won it. That's when I found out not only do I get a wonderful certified piece of autographed memorabilia at a great price, but a portion of the proceeds go to a reputable charity. It just doesn't get any better than that. You can still find their memorabilia in Majestic theaters. You can also make purchases online. In one of my pictures below, you can see a screenshot of their home page. At the top of the screenshot, you will see their email address. https://store.cbuauctions.com. Thank you to CBU Auctions and their wonderful staff for always providing reputable products and fantastic service!

Won an auction at Dave and Busters in Milpitas that benefitted the Make A Wish foundation…read more Made my payment on Thursday and my 2 framed art pieces arrived promptly on Sunday! The items were well packed. Arrived with no damage. Fed Ex signature required was an additional $8, but well worth it not just being left at the door. The service was great! Very nice experience.

EstateSalesAZ - Nice covered tables were set up to present items in the best way.  Everything was individually priced with a barcode label.

EstateSalesAZ

(5 reviews)

I read reviews on this business and decided to call them for some information on having an estate…read moresale. I called three times and each time had to leave a voicemail. My three calls, voicemails have yet to be answered. I'm not feeling good about them at all. Moving on

It was extremely important to me that I find a company I could trust. Honesty and integrity are…read morekey when I'm going to give access to my parent's home and all their contents. Also, the financial aspect of dealing with cash requires the utmost in honesty. I'm so relieved to have found EstateSalesAZ! My parent's house was VERY full of everything collected over the lifetime of having a family. A husband who loved audio/video equipment and enjoyed having every tool and power equipment. A wife with hobbies and a hesitancy to throw anything away. The home was wall to wall with furniture and household items. An estate sale seemed overwhelming and we knew we needed to find an estate sale company. After interviewing 5 different types of estate sale companies which included online auctions, in-person auctions, consignment sale companies, buy-outright companies, and traditional estate sale companies...we carefully decided to hire EstateSalesAZ. We were impressed with their straight-forward flat fee pricing with no hidden costs. Other companies wanted to nickel and dime for every small item...not this company! Everything was included in their flat fee...credit card transaction fees, handling donations, garbage removal, clean-out and clean-up at the end. The owner, Joe Cestaro, is efficient and high energy. He went through the whole house to sort, organize and stage. He came with all the tables, he set up quickly and it all looked amazing when ready. He was smart about prices and researched those that he didn't know. He was personable and you could tell that the customers at the sale really liked him. He ran the sale on-time each day. He advertised all over the internet and it all lead to a great turn-out. He sold items that we never thought in a million years would sell...and for prices we never believed he would get...but he did! The sale was a huge success, almost everything sold and we made more money than we ever expected. At the end of the sale, everything was out of the house...just as promised. Walking in...I couldn't believe it was vacuumed, mopped, super clean and even smelled lemon-fresh! The only negative I could comment would be that Joe had a few equipment glitches with his computer and printer but he worked around the issues and was able to fix them quickly. I also think he could have used a little more help on the first day of the sale...his advertising and signs worked almost too good...people were everywhere! But, I'd say that was a high-quality problem to have as I was happy and relieved to see the big turnout. I am a happy customer and will be telling everyone I know about my experience...one of the reasons I'm leaving this review for others to see.

Fidelity Estate Services - auctionhouses - Updated May 2026

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