My husband and I booked this trip for our anniversary and for the most part, enjoyed our stay…read more There were a few things that bothered us, especially for the price, which I will explain below. I also tried to leave this review on the link they emailed at check-out asking how the stay was, but the link was unfortunately broken and took me to "page not found."
PROS:
- The property is beautiful. An old 1950's motel that has been renovated with a modern neutral-tone aesthetic. The A-frame cabins are brand new. We opted for a suite in the main building because we wanted a fireplace in the bedroom. The ambiance was great. Bed was comfy, bathrobes are provided, as well as larger towels for the hot tub/sauna.
- The breakfast spread is fantastic, and included in the stay. Different breads, spreads (jams, nut butters), hard boiled eggs, prosciutto, vanilla Greek yogurt with granola, fresh blueberries, and additional "toppings" like nuts, coconut, etc. Healthy and hearty.
- The communal spaces are lovely - the main building/lobby, hot tubs, fire pits, etc.
- Shower/bathroom products were Salt & Stone, which I use at home, so I was very happy :)
- Staff was very helpful. We had a few issues in our room and maintenance and hotel clerk/bartender Riley were helpful. Riley also made us great cocktails one evening!
CONS:
- We booked the room we did because in addition to the fireplace, the diagram on the listing showed a private patio in the back of the property (not outside the main entrance, but a SECOND door to a patio with couches). This was NOT the case, and we were disappointed. We would have perhaps gone with the A-frame cabin if we realized this, because the cabins have a private outdoor space. We did want the fireplace, so we were happy with that, but we felt a bit duped/misled since the information on the website was clearly incorrect and misleading. We paid $900/night. I feel like the layout photos on the website should be removed or corrected. Attached photo.
- The first two nights, we really couldn't get our fire started; the wood they provided was clearly too wet, as it just hissed and let off steam. There was no kindling provided in the box near the fireplace, which I assume was supposed to have kindling in it? The third night we went outside and grabbed different, older, logs from the pile and after an hour the fire FINALLY got going. While wet wood really isn't the hotel's fault, maybe some kindling would've helped? Or tarps on top of the wood piles?
- Our door kept getting stuck and would not unlock; we had to call maintenance who told us that our room (#160) unfortunately does this sometimes, and we just have to keep trying until it opens.
- The heat in the bathroom did not work. It was absolutely frigid especially when showering. We contacted maintenance who told us that the boiler was out, and they couldn't get anyone in there until Monday to look at it. To make up for it, they brought us a space heater to put in the bathroom (thank you!)
I would consider staying here again but would maybe confirm over the phone about layouts of rooms before booking. They are under the Lark Hotels properties, which own many other places in Stowe. I might check out their other options as well before returning here. For a $2700 weekend, I would expect a stellar stay with no issues.