Just to let everyone know, these guys charge a $300 diagnostic fee according to Mike. I don't know…read morewhat kind of work they do but, even the dealership diagnostic fee was 1/3 of that.

I brought my 2012 Prius for an Engine light and a couple other problems I was willing to wait or…read moremake an appointment. Also willing to wait all day if necessary. I don't have an alternative other than waiting. Refuse to even let me make an appointment for a future date and wait on that date in their wait area. I guess the wait area complete with a big screen TV is just for show. Update: I went somewhere else. The engine light was caused by the gas cap. 15 minutes to diagnose and easy repair.

I went to Express Oil Change at their 20611 Kuykendahl Rd, Spring, TX 77379 location…read more I have always been impressed with Express Oil Change, but the 20611 Kuykendahl Rd, Spring, TX 77379 really impresses me. The manager on staff was named Toby Swanson. Toby and his crew really nails it on the head with what brings continued return business. Continued "returned" business is actually so simple it is too simple for many business to comprehend. What is the formula to ensure "Continued Returning business"? 1. Professionalism 2. Meet and Greet the customer happy and ready to roll 3. Respectful 4. Observable proper skill sets 5. Ensuring the customer is "delighted" they spent their time and money at the establishment. There you go, that's it. Simple, but often times rare. Trust me I watch for all five anywhere and go and any company I give my business too. John Gwin

Fast, friendly, professional and honest. Repeat customer right here! One stop shop!!!read more

Since I have so little patience things like getting my car inspected is torture. Thank you for the…read moregreat experience. Service: Great! The mechanic came out to greet me with a smile. He found out the needs of my vehicle. He then escorted me to the waiting area opening the door and made sure I didn't trip on the doors threshold. He also assured me that the inspection would take about 15 minutes. They were true to there word and got me in and out.

Went in for an oil change after work. I didn't even need to get out of my car. Super friendly,…read morehelpful, and quick! Pricing was more than fair. Will definitely be back.

I genuinely cannot say enough good things about this establishment. My first encounter with them…read morewas probably around six months ago, where the store manager went out of his way to help me and the kindness that he showed brought me back Today I popped in for a quick inspection. The staff was friendly and helpful and made this interaction perfect. I am happy to have found a local shop that I can trust. You have my business and I will continue to comeback. PS they had fresh cookies and popcorn out on their coffee bar at 8 am

I went for oil change yesterday. No Coffe…read moreNo cookies Trash laying around. One of the customers waiting for his car told me they didn't know what wrench to use. When I went to get my car, they pulled the parking brake so hard backward that I had a very hard time releasing the parking brake. This place is that the same as it used to be not that they have been under new management it's really gone down downhill.

Absolutely the best oil change place in Texas. Great service knowledgeable helpful. Wonderful!!!!!read more

I recommend staying away from this business. Price and the WORST service experience I have ever had…read moreat any quick oil change garage. The manager used her gender as a shield to subvert a disagreement I had about the difference in price the tech quoted me versus a lower price I paid at the Louetta Take 5 location for my wife's car 2 weeks ago. Some people have no business in retail - and some businesses have forgotten what SERVICE truly means, it's a quality so many businesses, big and small don't consider, it's all about squeezing every $ possible they can from the consumer

Came in for a oil change and yearly inspection and they took care of me! Customer service was…read moreexcellent! They also stated the additional free of charge duties included with the oil change which was a great touch. The price of the oil I feel is a bit more pricier than your average, but for a 20 min service I'm ok with the additional bucks for that. I may have found my new lube station!!

In & out in a quickly & timely manner. Customer service was a 10/10. Absolutely recommend!read more

I just left Take 5, and from the moment I arrived the experience was disappointing. When I pulled…read morein, Luke greeted me by joking that they "don't do oil changes on weekends" and that they "only work on transmissions." He delivered these comments without a smile, and the tone came off as unprofessional rather than friendly. He did not offer water, did not give a time estimate, and I ended up sitting in the bay for more than 50 minutes before anyone even touched my vehicle. The music in the shop was so loud you could barely hear anyone speaking. When Luke finally approached to explain the oil change I needed, I asked if it was the same type I received previously. He said he didn't know because his system was "fried" and he couldn't view my past service history. After the oil change was finished, he told a young lady named Faith to check me out. Faith was polite, but when I asked why none of my fluids, filters, or tire pressure had been checked--as they normally do and as I watched them do for other customers--she said she was only told to cash me out, and that I could "come back tomorrow" to have everything checked. This was the longest and worst experience I've ever had at Take 5. The customer service was nonexistent today, and based on this visit, I will not be returning.

Very friendly employees, helpful, informative, attentive, and fast! I got an oil change and…read moreemissions inspection while staying in my car and they told me every step of the way what they were doing or what they found and showed me my filter. Trustworthy guys.

I have been taking my car to Caliber Auto Care (formerly Service FIRST Auto Care) for years now…read more When the company changed names I was worried that the service level was going to tank. I can assure you the service is actually better! They have assisted with oil changes, and repairs. They are gracious, they don't try to oversell you or push you to get unnecessary repairs. They keep you in the loop via text and email and provide you a copy. The staff is nice, coffee and water bar, free wi-fi, free ride home and back. I trust Caliber Auto. You can too!

Although their services weren't needed this time, I highly recommend them based on my friends'…read morerecent repairs & my conversation with Sam. He was very positive and encouraging as to my car's symptoms and recommended a few things for me. He was not pushy and VERY helpful!

I went for a state inspection so I really didn't get any major work done but I was very pleased…read moreabout how professional, polite, and prompt my inspection was done. As soon as I walked in, it was nice to see how clean and spacious the establishment was. They have a TV, a drink area, and comfortable seats. They also have a mini desk if you want to take your computer and get some work done. I was greeted by Ignacio who was friendly and polite to me. He offered me something to drink and told me to make myself comfortable and that my inspection wouldn't take long. I kid you not, I made me a coffee and sat down for like 3 minutes and Ignacio came out saying it was done, just like he said. That's how fast they were!! I left with a good impression of this place and I know that next time that I need my car serviced, I know where I can bring it.

When I first came here, Eli made me feel like I was at home. I really like their customer service…read moreand honest opinions. I didn't feel like they are trying to cheat me or up charge me. They fixed my belts and I noticed a squeal still, came back and they tweaked it right away. When I had a flat tire he didn't only just fix it but told me what was wrong and how I can go fix it by contacting the manufacturer. I've also listened to Eli talk to other people and help them out and it's all great customer service! Check them out with your car is

So I go into a accident around 5:30 pm . My tire popped and I needed to get to a shop immediately…read more Not only did they take care of me right away but let me tow my truck there . They gave me a great deal and stayed open 45 min after closing to take care of me . I would definitely recommend them to take care of any needs . 5 stars !

My son & I came in here a couple days ago because his AC wasn't working. The tech & eval process…read morewas fairly straightforward. They recharged our Freon and charged 80 bucks. They gave us an action plan of suggested work going forward. Terry seemed pretty nice.