We chose Helping Hands Pest Control for our crawlspace encapsulation, and we couldn't be happier…read morethat we did. Out of six different contractors, Ryan and Helping Hands fell in the median in terms of price, so that wasn't really the deciphering factor in our decision. A huge factor was Ryan himself showing up multiple times in the quoting process to deliver the information to us in person and answer any questions we had. If you choose Helping Hands for any services they offer (crawlspace encapsulation, termite inspection/remediation, insulation etc..), you will note the "personal touch" element they bring to the table. When you are trying to decide who to entrust with your home, and with your financial investment, knowing they are willing to come and speak to you in person, no matter how many times, is extremely influential. Now, lets talk about the quality of work done. Helping Hands was willing to accommodate to our specific requests, such as using a thicker poly than standard. Throughout the encapsulation processes, we were continually informed and told "we will do the job to your satisfaction, no matter what". This speaks huge volumes about this company, you simply don't hear anyone promise complete satisfaction these days-only clauses, exceptions, and limited liability. Helping hands used quality materials throughout the job as well, which we felt was very important when we were making such an investment ourselves. No review is balanced without mentioning some opportunities. Helping Hands is still an up and coming business, and sometimes they are stretched thin. With that, if you have the patience and are flexible in timing, then don't hesitate to use Helping Hands. There were multiple times during our project when we were told someone would be on-site, which simply didn't happen due to delays or other jobs taking longer than expected. With that, without exception, Ryan would call us to inform us of the delay and was always very apologetic. Again, if an absolute drop dead due date isn't crucial to you, then the quality of work, personal touch, and accommodating nature of Helping Hands will certainly outweigh any negatives. Below are some before and after pictures from the work done by Helping Hands. Before the job (6mil poly, wet and falling insulation, suspect growth on joists, musty odor, and over 95% humidity levels) After the job (20 mil poly, wet insulation removed and no longer needed due to a full encapsulation, hand cleaned and sealed joists, Santa Fe Compact 2 dehumidifier, Borafoam 2.5 thick foam board behind poly, no odor, 50% humidity.)

World would be a better place if all businesses were this good. Did a thorough inspection,…read moreexplained proposed treatments, showed up on time, fair price, friendly, professional. Heartily recommend.

We needed to have a European hornets nest removed from a small storage shed. Communication was…read moreexcellent, arrived on time and were very friendly. Would definitely recommend.

I contacted Healthy Homes Pest Control when I moved to the area for mosquito and tick control. The…read moremosquitoes in this area are voracious and I'd hoped to reduce them to the point where I actually can work on my garden. At first, I was not quite sure if I wanted to add the pest control package but finally decided as I had a mouse problem in my garage and ants in the house. I'm so glad I bought both packages. Since the Healthy Home Pest technicians have been coming I have not been bitten by a mosquito (it is mid summer now) even though I work in my garden every day and cook out frequently. For the pest control package, I could not believe how many times I've called them. I had problems ranging from ants to carpenter bees to a wasp nest. Each time I've called, they've arrived the same day or the next day to fix the problem. I'm so glad I have their service for my house. I'll definitely renew our contract next year.

Amy is the absolute best. Very friendly, very professional. Great customer service. And with her…read moreyou get results.

They need to follow up with potential customers when a contract is accepted. I have been trying to…read moreget them out here for over a month. I accepted the contract. She emailed to me and then nothing.

Guys stopped to help me out after the snow. They plowed back the snow pile so I could get my car…read moreout. Good guys!

Horrible customer service and terrible service that was not thorough at all. If I could give the…read morecompany zero stars I would. It's extremely frustrating to pay $500 for an incomplete service that only took the technician 40 minutes and did not get the job done. Subsequently, I persistently called, left voicemails and emailed for 2 weeks letting them know of my issue and they kept giving me the run around. It's unfortunate because they were so quick to get me scheduled to take my money but when I told them they obviously didn't do the job I paid for, they have been completely ghost. Because of the nature of the situation and the health hazard, I had to call another company to fix the faulty job they did. The new company is excellent, great customer service and I will recommend them to everyone with any similar issues as well as my HOA because we have wildlife issues is my neighborhood quite often. Companies like Jesse James do not care about customers... customers who work hard NOT to throw away money! I do not write reviews often so when I do it's because I value my dollar and do not want others taking advantage. Sadly, I was referred to Jesse James by another company who could not get to me sooner so I'll have to also let them know about my experience so others do not have my same fate!

I have been a customer for two years and am very pleased with the services they provide. Mr…read more Pendleton providing my service was personable, knowledgeable, and efficient. He explained all the services, what chemicals were used, and treated my house both inside and out for ants, slugs, spiders, etc. I highly recommend this company. You will not be disappointed with their professionalism and attention to detail.

I watched this company release mice (dead and alive) into my neighborhood. Hanover county has…read moredesignated sites for waste disposal, including options for residents dealing with mice and other pests....so now I will have to be on the lookout to ensure I don't have a mice problem! Thanks for nothing!

Since I just had my first pest and mosquito treatment, I can not comment on the pest control…read moreaspects of the business. But my experience thus far prompted a review. I am impressed by their customer service, customer relations technology (text message updates, easy online billing and documentation), and overall friendliness of everyone that I have encountered so far. John M. was my technician and he was great. His attention to detail and thoroughness was outstanding. He arrived early after verifying that was OK with me. He clearly explained everything he was going to do and why. He sprayed every nook and cranny both inside and out of the house, and enthusiastically showed me a couple of wasps nests and giant spiders that he found (I had no idea they were there). So far so good with this company. The customer experience is fantastic, much better than the other 3 (big name) pest control companies I have worked with.

Tim came to our home and was very polite, professional, and personable. Having pest issues is never…read morea great feeling but I have appreciated the entire process with ClearDefense. I originally spoke with Brandy on the phone and she was very reassuring and got someone out to our home a few days later and they were able to treat the same day. Service and inspection took less than two hours. We signed up for a year treatment plan and everything is very affordable. It's an excellent choice for peace of mind in your home.

The service is good and has worked pretty well. I got a…read moreservice tech at my door today that said we were signed up for the pro service and could get basically the same at the premium rate $40 cheaper so he adjusted our account and didn't have to extend our contract. I will say that when we signed up we were told that the service was normally over $300 per treatment and we were getting a deal at $180 a treatment but after the tech came to the door acting like the $180 was the normal price for the service I think we were lied to and did get any discount for signing a 2 year contract.

Nope, nope...just nope! They were able to get into our gated community, supposedly because they…read morewere servicing a home here. Proceeded to have a gang of kids who spent all day going door to door trying to solicit business, which is strictly against our community's rules. Despite security escorting them out with warnings several times, they still managed to get back in (or, I dunno, maybe there were just more that security didn't catch) and continue soliciting for the entire day. I don't care how good their pest control is (and it sounds like it sucks), but if you have such complete disregard for a community and its homeowners, there's no way you'd ever get my business!

These guys are the best at what they do. Very professional, and customer oriented. I will recommend…read morethem everytime. NO MORE BUGS. If you want a job done that you want see no more bugs call Sanpro. And there services don't end there.

Great pest control company, Charles was very helpful in explaining the services. They got rid of…read morethe cockroaches at my home and continue to do general pest control. Always on time and communicative in their service. They also deep steam cleaned my home and kitchen for a good deal since I already had general pest control services with them. Great value. Thanks!