Lorenzo was upfront and thorough with diagnosing the issue for my car. On top of that, he was very…read morecommunicative, fixed the issue, and was very fair with his pricing. He even stayed late to make sure I got my car back the same day so I would have my car for work. Excellent establishment and I will be a returning customer.

Terrible customer service. Owner was very rude. I had an appointment at 10am to install interlock…read moreon Friday. They put other cars ahead of me and didn't start working on mine until 5pm at 7pm they still not complete. Still not complete They told me to take it to another garage. Last time I had the interlock installed with another garage it took them two hours and honored my appointment time.

Great last minute oil change!! Thorough and great communication on timing of when everything was…read morecompleted.

Update The leak problem turned out to be an imbedded screw…read more I called just now, no opening for a few hours. Better i call another Big Brand.

This is the second time I've come to this location to get a new set of tires, but I have also been…read morehere twice in between to either fix or replace a tire! They have also serviced my brakes. The reason I keep coming back is the staff! I am pretty knowledgeable about cars, but obviously, I don't have the right tools to do much myself. As a woman, you may sometimes feel a little intimidated by auto shops, but here, I have always felt welcomed and truly trust their staff. Cesar is usually the guy who helps me. He is super friendly and always explains exactly what needs to be done. Prices are reasonable, and their work speaks for itself! All in all, their service is top-tier. PS: They do offer specials from time to time. I got $50 off when I had to replace my brakes. Anything helps, right?

Got me on my way in no time. They've been very helpful each…read moretime I've required their services.

Michael made sure the job was done well. When I needed to call him back out to tune up a couple…read morelittle details, he made it his priority to get me on his schedule ASAP and finished the job. I had quite a bit of work that I new needed done: Diagnostic (bad fuel pump) Fuel pump replaced Brake pads replaced Spark plugs replaced Oil changed Prices were fair - middle of the road price for OEM parts. Labor rate was fair too.

0/10 Not quick at all. service sucked and the driver was horrible. Would not recommendread more

I always dread receiving a hefty repair bill when I take my car in for service, but P&B Automotive…read moreRepair Shop, located on Broadway near Kolb Road, truly exceeded my expectations. They not only offered reasonable and fair pricing, but the quality of their work was outstanding. My 2015 Jaguar XJL Portfolio required major repairs, and Brett, the owner and certified technician, was exceptionally knowledgeable about my car and the repairs it needed. They were transparent about all costs, and I was pleasantly surprised when the repair was completed ahead of schedule. Finding an auto shop that genuinely cares about its customers is a refreshing experience. This shop is honest and transparent regarding repair costs. Jaguars can be challenging to work on, and many small shops tend to overcharge for their services. For instance, the Jaguar dealership in Tucson charges a standard labor rate of $235.00 per hour. Overall, P&B Automotive Repair Shop is fantastic. Their front desk service was also excellent--easy to talk to and proactive in keeping me updated on the progress of my car. Henry S Customer since May 2025

I went to this shop with a check engine light problem after seeing their reviews on Yelp. I cannot…read moresay enough good things about this shop. The owner / manager stuck with me through a troublesome issue involving a bad part and a couple of trips to the shop. It was all done under warranty and with a smile. I will definitely return to this shop for all of my future car needs. I think the bill was fair and I feel like the owner / operator was open and honest with me the whole time. Other Tucson automotive businesses could learn a great deal from this shop!

I give this Big Brand Tire Service on Ajo Way two thumbs up…read more I always receive quality service and value for the price paid Angel and his crew are always friendly and willing to offer valuable tips on car maintenance and safety. I like that they offer online discounts which offers great discounts Hope you give this Big Brand on Ajo a try, you won't be disappointed . thanks for taking to time to read this!

Angel was amazing. He quickly diagnosed the problem and was able to fix my tire. Send everyone to…read moreBig Brand !!!

I have a high-mileage 2013 Jeep Wrangler Unlimited Rubicon that started getting the classic…read more"Pentastar tick." It needed new rocker arms and lifters. Zacks Garage scheduled me in and did a great job. The team was professional and accommodating. They really went the extra mile to make sure my Jeep got back on the trail. Thanks, Zack, Mark and the rest of the crew!

The guys here were quick and efficient. I arrived and within minutes, they had my car up on the…read morerack, servicing me. A little pricey in my own opinion, but I feel they're very trustworthy and serviceable.

Great service, very transparent about what's going on with your car. Affordable, nice, overall a…read moregreat place. If you need service, come here

Best tire buying experience I've had! Very honest, professional, fast and fair priced service got…read moreme in and out quick! Thanks! I will be back for future services! Thanks so much!