Had a washer disaster that brought us here for a replacement unit. Our existing washer, self…read moredestructed and there was water leaking all over the place. Their service technician, Jay, was fast, friendly and helped us make a great decision on a new washer instead of repairing the existing 10 year old machine. The staff at Hamai were super helpful and fast. We got a replacement machine and arranged for delivery and installation. All told it took about 15 minutes "in and out" and they worked with us on the price and gave us credit for the service call on the wrecked washing machine. Highly recommend.

We walked in to Hamai Appliance yesterday. In so glad that we got to meet Manny! He saw us and told…read moreus he'll be right with us in a few minutes. We were in search of an oven. Well comes to find out Manny told us we might not need a new oven ask we have to do is reset it and see if it will work. So that's our next step. I'm so glad we went to this place. They are not looking to make a done out of people. They're here to help people out. We support companies like this. Please ship local and Hamai is definitely the place to go. Go see Manny if you need help. We'll be back if we need a new oven after all.

I highly recommend Pace Supply of Maui! Gwen Barragan-Gonzalez in particular has gone above and…read morebeyond in helping us find Grohe and Hans Grohe replacement plumbing parts. We remodeled our bathrooms in 2011, but Maui's hard water had taken a toll over 15 years. Gwen quickly and efficiently found and ordered the new parts we needed. We are so pleased to have our bathrooms looking new again!

I am currently upgrading my bathroom and was out and about looking for supplies and hardware…read more Luckily, I stoped by Pace/Premier Bath & Kitchen on Maui and met Sally Chase who is their showroom consultant. She helped me tremendously by giving me suggestions and showing me different options in their showroom and online. I felt like I was in good hands due to Sally's vast knowledge and expertise in assisting me with my small project. Mahalo!

I go here because they have Milwaukee. Otherwise Lowes is the place to be. Dirty parking lot…read more Trash and chickens everywhere. Nice staff. Maybe they they need more. Idk their operations.

HARRY from lumber is THE BEST!! He should def be recognized for his customer service!…read moreWent here looking for specific items. Went on website and it did not provide in store location. Asked 3 workers and all pointed me in different aisles. Which at this point I had been walking around in circles. Larry, even though he was in lumber, took the time out and walked me to the right aisle to get a Husky lamp. He needed to get ladder and pull my item down which took him away from his duties. He then walked me to where the headlamps are and patiently helped me search for headlamps on the ladder as well. He never let me feel rushed or was a bother. Thank you Harry!

We moved to Maui 3 years ago, and I still can't believe that they have such a huge store for home…read moreimprovement with so much useful stuff. I know, they delay the orders sometimes, but come on. We live on an island! It's a miracle, that Lowe's made it here!

No one ever picks up the phone. I have called 15 times in regards to a delivery and after 5 mins…read moreholding the line gets dropped. They did not deliver my range yesterday and I have no eta of when or where it is.... Toe kick on my dishwasher was missing, I am sure it's in the box they hauled away... however no one will answer. I've never been so frustrated shopping at Lowe's. The new phone system sucks!

Background: There was an existing 35-year-old 'SolaHart' brand solar hot water heater on my Oahu…read morehome roof and it worked perfectly although it was older. Then I noticed it was slowly leaking. My trusted plumber had a look and it was the solar unit leaking and not the plumbing. It needed to be replaced. A split solar hot water heater would be $12k to 14k. Sun King: So a google search told me that Maui based 'Sun King' was the 'SolaHart' company in Hawaii. I gave them a call. They even had the records on the old unit. A new replacement SolaHart unit would be about $9k installed. So I received a quote and all the information about payment, installation scheduling, coordination with my roofing company as the roof needed replacement first. Like any solar system there is a time delay in installation due to ordering and scheduling. It is not like replacing a standard home hot water heater. But it's leaking now: Well these guys deal with this all the time. So they sent over Paul to assess the situation first hand and install a temporary electric hot water heater and disconnect the leaking unit. That didn't work out, but everything else was planned out and installation scheduled for about a month later after the roof was completed. The catch was that there would be no hot water for about a week while the roof work was ongoing. The old unit would have to be removed while the roof was replaced...so no hot water. Anyway eventually Paul and his experienced crew of plumbers, electricians and installers found a way to hook up and wire the temporary heater. It saved us from a week of cold showers. Yes!!! Satisfaction: 5 Stars. While home repairs, remodeling, renovation, on older homes don't always go smoothly. Everything worked out in the end. Bumps in the road may happen but it is their ability to deal with imperfect situations that are the key. Personally, I favor the simple SolaHart type of passive system (vs. the split system) because of the price and reliability. Remember the first one lasted 35 years. Google SolaHart for information. Check their website to see all that they have to offer. They do photovoltaic systems and more: https://www.sunkinghawaii.com/ The installation on top of the new roof was done with care and precision. It was bolted securely to the wood rafters. Maui Headquarters and Tax credits: Despite being headquartered on Maui they do travel to other islands. They had their own crew and truck plus 2 other trucks showed up. Somehow they had the ability to provide full services on Oahu. The office also assisted in providing information on tax credits. Very helpful because this clearly lowers the actual cost. Lyn from the front office, Paul, and each and every technician that I encountered was professional and pleasant.

I called and spoke to Lyn and asked them if they would take over maintaining my PV. But they…read moredeclined and said its complicated! Thank you for your service!! No aloha spirit to help!

If you need any HVACR supplies this is the place to go. What you need they get got it! It's a…read moreone stop shop the leading HVACR equipment parts and supplies. The employees are super helpful and efficient!

From the owner: Johnstone Supply is a leading wholesale distributor for multiple leading brands of HVAC/R…read moreequipment, parts and supplies available and in-stock at local branches. With Johnstone, you can stay current on product and technology changes, in addition to programs that make it easy for the contractor.

My wife and I own a condo in Ma 'alaea. Our large (4' X 9') bedroom 3-pane window was the original…read moredeveloper installed window. As you can imagine, the 1970's developer did not choose the most premium windows to include in their project and over 50 years of sea air and wind have done a number on them--time to replace. We went to Pacific Source for a modern replacement. They are a Fleetwood Windows dealer. Fleetwood makes one of the best Class 1 anodized aluminum windows on the market--just what we needed for a coastal application. We had the help of both Gabe on the mainland and Logan on Maui to make our project a success. Gabe helped with the pricing and designing (all Fleetwood Windows are custom made). Logan met with our contractor at the job site to take detail measurements so the windows were manufactured properly; fit in our opening; and, were compatible with our interior louvered window shades. We ordered the windows in November. We wanted to install the following April. We were under no illusions. The pandemic & its problems, shipping log jams and supply chain issues were all working against us. However, Pacific Source & Fleetwood were able "get 'er done" and deliver the goods to Maui by the end of March, about 3 weeks prior to our contracted installation date. Our contractor did a yeoman's job of installing the new windows; patching the stucco wall; and, reinstalling our interior louvered shutters. Thanks to Pacific Source, Gabe & Logan, and our contractor, we are now the envy of our condo project. We would use Pacific Source again without reservations. Give them a try!

Our contractor has previously worked with Pacific Source, and suggested we get doors from them for…read moreour house. We placed an order for over $10,000. This order was placed at the end of September, with them giving our contractor the understanding that, give or take, the lead time was about 12 weeks. Now, after an incident on their end, one of the doors is delayed until end of January and the other doors are said to arrive mid January. While I understand that incidents happen, I find their unapologetic lack of accommodation and subpar customer support truly disconcerting. Will we get our doors in by the end of January.. who knows, after spending so much money with this company, I sure hope their product is worth the wait. Their prices aren't competitive, their communication on lead time is wrong, their customer service and support are lacking in a huge way, naturally I am worried about the product now, too.

These folks are attentive but give you space to shop endlessly looking through unique and beautiful…read morebolts of fabric! The store is clean & the aisles are wide, just screaming that you take some time to slow down and look through their offerings. Previous reviews mention high prices but I don't find that to be the case at all. You get what you pay for. I am in love with this store and will only be shopping here when we come back ( which is often) to the islands. That settles that! Mahalo. .

I lovvvvvve the unique fabric choices at this store. The owner takes pride in her fabric choices…read morefor her store and it shows. The price point for the fabrics are a little higher than other stores around the island, but you see it in the quality and variety here. Super nice owner who knows here stuff.

I was forced to give this company a star just to make this comment, other than that I wouldn't have…read moreeven given them a star! This is the worst absolute worst company. If you're in Maui Lani and you got stuck with these guys to do your GE repair, reschedule quickly! Do not ever allow these people near your home! No show then they lie and make like theyve never been to Maui Lani, and then they tell you thats your problem and "go call GE". Hard to believe the sassy guy was the owner! Shame on you Tom!

Over the holidays, I had a fridge break down. It was purchased at Lowes, so I was forced to use…read moreTom's. He never showed up for the first appointment. Had me waiting there for 4 hours. It took him 3 days to call me back. He told me he had car issues. He had no reason why he didn't call and let em know. He showed up later that day. Looked at it. The temp was 65. He said we have to keep the door closed. We said, we do. In fact nobody has opened it in days. He put some glue on the seal. Said it was fixed and left. It is not fixed. It is still 65. And he won't call me back. Such a joke...save yourself some headache and call someone who knows what they are doing. This guy is a joke and rude at that!!

We purchased a vacation rental in December 2020 and set up a remodel for April. Our contractor…read moredirected us to two different stores for tile. We ended up finding everything we wanted at CTP, with a mix of In-Stock and special order. Wendy was very helpful when Alison had a line of people waiting to see her. And Alison was fantastic - professional and responsive through the entire process (to include a potential backorder situation on a special order item.) So glad we picked CTP to get our shower and kitchen backsplash tiles. Photos when we finish!

They have a great selection of tiles and ready to buy materials if you are remodeling your…read morebathroom, we did ours and it turned out amazing!